This document discusses qualitative data analysis and how NVivo software can help with the analysis process. It defines qualitative data as non-numerical and typically word-based. It explains that qualitative data can be used to answer what, how, and why questions. The document then outlines some manual coding and analysis steps like developing codes and categories/themes. It details how NVivo allows importing of various file types and performs queries. Benefits of NVivo include replicating manual analysis digitally and handling large data sets faster, while limitations include subjective nature of data and lack of standard processes.