The candidate has over 5 years of experience in food service and retail roles. As the Food Service Leader at Cumberland Farms for the past 2 years, he has managed food receiving, overseen employees to ensure food safety compliance, and directed all kitchen operations. Previously, he worked in marketing and sales roles, and also has experience preparing and delivering food as a cook and driver for Pizza Post. The candidate's skills include leadership, management, training, customer service, and the ability to multitask.
1. Experience
Cumberland Farms
Food Service Leader – 11/13-Present
Managed food and produce receiving process, checked in deliveries with 100% accuracy.
Performed serving, cleaning, and stocking duties in establishment.
Assigned tasks and oversaw the direction of employees to ensure compliance with food
safety procedures and quality control guidelines.
Trained and upheld a staff that provided welcoming, professional service while adhering to
policies.
Stocked and rotated products, stocked supplies and paper goods in a timely basis.
Directed the operation and organization of kitchen and all food-related activities, including the
presentation and safe serving of food.
Vector Marketing
Marketing Associate – 05/13-08/13
Decide on advertising targeted toward key customer segments that increase brand
awareness.
Achieve targeted results and ensure timely and effective execution of marketing tactics and
programs.
Provided expert product and service information.
Pizza Post – Thompson, CT
Cook, Food Prep., Cashier, and Delivery Driver– 03/12-03/13
Worked in a fast paced environment to gather and process orders accurately and efficiently.
Responsible for maintaining work area clean and organized so as to ensure efficient service.
Responsible for accurate register accountability. Daily closing of register. Communicated with
customers regarding orders, comments, and complaints.
An experienced manager responsible for the daily operations of a convenience store food establishment that
prepared and served meals to customers; has skills in sales and customer service; responsible for educating and
managing all employees in the store to adequate safe food service regulations; dedicated and focused individual
who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project
goals.
Michael Yang
Leadership
Management
Training
Summary
Myang264@gmail.com
Employee Relations
Supervising
Customer Engagement
Education
54 Gallatin Street Providence, RI 02907 401-327-1943
Tourtellotte Memorial High School – Thompson, CT
General Education – 2009-2013
Motivation
Problem solving
Multi-Tasking