1. J O S EP H M . GA N G I II
12101 Northpointe Blvd, Apt. 6103, Tomball, TX 77377
Phone: 210.379.4085
Email: jmgangi2@gmail.com
I am a dedicated & creative professional who seeks to bring expertise in management and strategic
planning through marketing, communications, and business development. I am experienced in
marketing research and statistical analysis as well as sales counseling and management. I have earned
an advanced degree in Psychology (M.A.). Additionally, I am currently working on advanced degree in
Business Administration (M.B.A.).
Areas Of Experience
 Business to Business Sales
 Project Management
 Public Speaking
 Sales Consulting
 Networking
 Problem Solving
 Budgeting
 Sales Management
 Statistical Analysis
Computer Skills
 Microsoft Word
 Adobe Illustrator
 SQL
 Microsoft PowerPoint
 Microsoft Publisher
 Salesforce.com
 Microsoft Excel
 Adobe Photoshop
 SPSS
Professional Accomplishments
Sales and Marketing Management
Developed advertising campaigns for Marketing. Initiated and created marketing materials, planned and
organized events, reached out to various channels such as radio and print media in order to promote the
company. Results: Increased business by developing advertising campaigns that improved consumer interest
and lead to increases in revenue and overall website traffic.
Developed training programs to help increase overall sales quality and performance. Developed, proposed,
& initiated a program that helped agents build true urgency on our calls while maintaining a high quality of sale.
Results: It drastically improved performance by giving the agents tools to create true urgency on their calls.
Realigned a commission-modeling plan to assist agents in maximizing their compensation. Developed an
excel-based worksheet that showed agents how they were currently trending based on their current performance
and what they needed to do in order to reach their goals based on the current amount of time available in the
month. Results: It improved performance by 25% once initiated and additionally significantly improved agent
moral by showing them what is possible and gave them a specific road map on how to hit those goals.
Organizational, Communications, and Human Resources
Assisted in the implementation of employee retention and job satisfaction programs. Analyzed the
businesses biggest area of turnover in regards to our sales staff and developed a strategy to improve their overall
job satisfaction. Results: The strategy was a huge success, eventually being implemented at the corporate
headquarters. Employee turnover reduced drastically, sales improved, and overall employee morale on the night
teams (2 pm – 1 am shifts), where our turnover was highest and our sales performance was lowest.
Education
Graduate thesis. Developed the concept for the project, researched on key aspects, gathered data, scored and
interpreted the data, and composed a published Thesis. Results: Thesis was approved by the appropriate
departments and is currently in the process of being published, results supported my original hypothesis.

2. Professional Experience
BUSINESS ACCOUNT EXECUTIVE, COMCAST, HOUSTON, TX (2014-CURRENT)
 Assisted customers with decision-making process for their telecommunications needs
 Prospected new customers through networking, cold-calling, & leveraging referrals through partners
 Introduced businesses to services that could improve their productivity and address critical areas
 Follow up with businesses on telecommunications services and provided support when needed
PERFORMANCE SALES MANAGER, RED VENTURES, SAN ANTONIO, TX (2012-2014)
 Managed a team of 10-15 employees, focusing on their performance, satisfaction, and career development
 Identified problem areas within the organization and developed initiatives that addressed these areas
 Presented data-driven initiatives to upper management to support implementation company-wide
 Maintained high sales marks and exceeded company goals
 Promoted three times during the course of my employment
MARKETING MANAGER, RETAIL CARD SERVICES, PROVIDENCE, RI (2006-2012)
 Develop marketing initiatives to increase interest and revenue
 Tested interest of services and products to be offered
 Managed marketing budget against overall costs of marketing materials and initiatives
 Planned the development of the company website and logo
 Worked with CEO to develop advertising campaigns to be utilized through the various customer outreach
channels
Education & Training
MBA, Texas A&M University-Commerce
 GPA: 3.0 (To be completed Dec, 2016)
 Coursework in Management, Finance, Accounting, and Statistical Analysis
MA, Psychology, Texas State University, 2011
 GPA: 3.5
 Completed thesis and internship
 Coursework in Statistical Analysis, Psychological Concepts, and Research Design & Plannning
BA, Psychology, Texas A & M International University, 2008
 Minor: Studio Art
 GPA: 3.25
 Coursework in Statistical Analysis, Psychological Concepts, Design, and Research
Internship, Psychology Intern, Restore Fx, Austin, TX, 2010-2011
 Planned, initiated, and researched group designs
 Lead counseling groups
 Analyzed and scored psychological testing
 Held individual counseling sessions
 Brainstormed on patient planning