My Focus Consulting is an Indonesian consulting firm that provides services related to quality management, environmental management, auditing, and safety. It helps clients achieve certification in standards like ISO 9001, ISO 14001, ISO 19011, and OHSAS 18001. The company is committed to developing partnerships with clients to achieve significant and lasting improvements. It ensures project teams have experienced personnel to meet and exceed client expectations. The company's vision is to become the best business partner for its clients.
The document discusses My Focus Consulting and its services related to various standards including ISO 9001, ISO 14001, ISO 19011, and OHSAS 18001. It covers the company's vision, quality policy, management system, services, and continual improvement process. Diagrams and tools are presented for analyzing problems and implementing solutions using the PDCA cycle. Audit programs and techniques are also mentioned.
The document provides information about ISO 9000 quality management standards. It defines quality as "the degree to which a set of inherent characteristics fulfils requirements." It then discusses what ISO is, the history and purpose of ISO, the ISO 9000 standards, and the requirements and principles of the ISO 9000:2000 standard. Key points include that ISO aims to harmonize international standards, ISO 9000 was revised in 2000 to be process-based and follow the PDCA model, and the ISO 9000:2000 requirements focus on quality management systems, management responsibility, resource management, product realization, and measurement, analysis and improvement.
Exensys is a global technology consulting firm focused on business transformation. Their vision is to be a trusted global name for business transformation, technology and consulting. Their mission is to help clients win through innovation. Exensys offers enterprise software products and IT services across industries. They have a global presence with offices worldwide and over 1200 employees.
The document discusses ISO 9000:2000. It provides an overview of what ISO 9000 is, how it was developed over time, and its key standards. It also outlines the basic steps an organization needs to take to implement an ISO 9000 quality management system and become certified, including understanding why it's useful, planning implementation, ensuring standards are followed, and hiring an auditor for certification. An example is given of Palmetto GBA, which became ISO 9001 certified to satisfy customers' requirements.
This document provides an overview of ISO 9001 and ISO 14001 standards for quality management and environmental management systems. ISO 9001 helps organizations implement quality management to meet customer requirements, while ISO 14001 helps minimize environmental impacts and comply with regulations. Both standards use a process-based approach and can benefit organizations through efficiency, customer satisfaction, and continual improvement.
The document discusses the upcoming revision of ISO 9001:2015. It provides background information on the harmonization efforts across ISO management system standards. Some key changes to ISO 9001:2015 include a new structure aligned with Annex SL, a greater emphasis on risk-based thinking, and elimination of requirements for a quality manual and management representative. There will be a 3-year transition period to the new standard starting in September 2015.
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. It was founded in 1947 and is headquartered in Geneva, Switzerland. ISO establishes international standards in a wide range of industries to facilitate global trade and communication. Some key ISO standards include ISO 9000 for quality management, ISO 14000 for environmental management, and ISO 27001 for information security management.
The document discusses the journey of the Hi-Technology Group from 2005 to the present in improving their business performance. Initially, they faced issues like low investment, poor training, and a major customer offshoring. Through benchmarking, they identified areas to improve like scheduling, inventory levels, and people skills. They implemented principles like customer focus, leadership, and continual improvement. As a result, their benchmark results showed excellence across customer satisfaction, safety, management, and other key areas. The business framework they developed helped create ownership and pride to lead to success.
The document discusses My Focus Consulting and its services related to various standards including ISO 9001, ISO 14001, ISO 19011, and OHSAS 18001. It covers the company's vision, quality policy, management system, services, and continual improvement process. Diagrams and tools are presented for analyzing problems and implementing solutions using the PDCA cycle. Audit programs and techniques are also mentioned.
The document provides information about ISO 9000 quality management standards. It defines quality as "the degree to which a set of inherent characteristics fulfils requirements." It then discusses what ISO is, the history and purpose of ISO, the ISO 9000 standards, and the requirements and principles of the ISO 9000:2000 standard. Key points include that ISO aims to harmonize international standards, ISO 9000 was revised in 2000 to be process-based and follow the PDCA model, and the ISO 9000:2000 requirements focus on quality management systems, management responsibility, resource management, product realization, and measurement, analysis and improvement.
Exensys is a global technology consulting firm focused on business transformation. Their vision is to be a trusted global name for business transformation, technology and consulting. Their mission is to help clients win through innovation. Exensys offers enterprise software products and IT services across industries. They have a global presence with offices worldwide and over 1200 employees.
The document discusses ISO 9000:2000. It provides an overview of what ISO 9000 is, how it was developed over time, and its key standards. It also outlines the basic steps an organization needs to take to implement an ISO 9000 quality management system and become certified, including understanding why it's useful, planning implementation, ensuring standards are followed, and hiring an auditor for certification. An example is given of Palmetto GBA, which became ISO 9001 certified to satisfy customers' requirements.
This document provides an overview of ISO 9001 and ISO 14001 standards for quality management and environmental management systems. ISO 9001 helps organizations implement quality management to meet customer requirements, while ISO 14001 helps minimize environmental impacts and comply with regulations. Both standards use a process-based approach and can benefit organizations through efficiency, customer satisfaction, and continual improvement.
The document discusses the upcoming revision of ISO 9001:2015. It provides background information on the harmonization efforts across ISO management system standards. Some key changes to ISO 9001:2015 include a new structure aligned with Annex SL, a greater emphasis on risk-based thinking, and elimination of requirements for a quality manual and management representative. There will be a 3-year transition period to the new standard starting in September 2015.
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. It was founded in 1947 and is headquartered in Geneva, Switzerland. ISO establishes international standards in a wide range of industries to facilitate global trade and communication. Some key ISO standards include ISO 9000 for quality management, ISO 14000 for environmental management, and ISO 27001 for information security management.
The document discusses the journey of the Hi-Technology Group from 2005 to the present in improving their business performance. Initially, they faced issues like low investment, poor training, and a major customer offshoring. Through benchmarking, they identified areas to improve like scheduling, inventory levels, and people skills. They implemented principles like customer focus, leadership, and continual improvement. As a result, their benchmark results showed excellence across customer satisfaction, safety, management, and other key areas. The business framework they developed helped create ownership and pride to lead to success.
This document provides an overview and summary of the International Organization for Standardization (ISO) and ISO 9001 standards for quality management systems. It discusses the history and evolution of ISO 9000 standards since 1987, including key changes made in 1994, 2000, 2008, and 2015 revisions. The summary highlights the main requirements of the ISO 9001:1994, ISO 9001:2000, and ISO 9001:2008 versions.
ISO 9001:2008 (shared using http://VisualBee.com).VisualBee.com
This document discusses ISO 9001:2008 quality management system standards. It provides an overview of the benefits of ISO 9001 certification for growing organizations, including improved quality, productivity, financial performance and long-term sustainability. It also summarizes the key requirements of the ISO 9001:2008 standard, including establishing documented procedures, conducting management reviews, ensuring customer focus, setting quality policies and objectives, and defining responsibilities.
The New Resources Companies is a family of companies that provides innovative software products, software development services, technology consulting, and advisory services to help clients. The document describes the various products and services offered, including technology consulting, advisory services, software development, and packaged software products. It also outlines the companies' principles of superior results, world-class service, efficient execution, and attracting great talent.
Implementing Business Excellence and Innovation Methods provides a solid understanding of how to implement business excellence and innovation techniques in any organization. Lean Six Sigma Green Belt certification is also offered through this series.
The document provides an overview of ISO 9001:2015 including:
- A history of revisions to the ISO 9001 standard
- Key differences between ISO 9001:2008 and ISO 9001:2015
- Important concepts in the new standard like risk-based thinking and the PDCA cycle
- Requirements for organizations to conform to ISO 9001:2015 such as determining risks/opportunities and the needs of interested parties.
The document describes training courses offered by SGS Academy between July and December 2012, including technical, leadership and management, and vocational courses held at their centers or customized on-site. The Academy provides over 100 training solutions to transform individuals, teams, and businesses. Courses cover topics such as sustainability, quality management, leadership development, soft skills and are available as public or customized private sessions.
The Changes in ISO 9001:2015 in a Whole New LightVera Kofyan
The document provides an overview of key changes in ISO 9001:2015 compared to the previous version. It discusses how the new standard places greater emphasis on risk-based thinking, a process approach, and understanding an organization's context. It argues that the changes will help users focus on opportunities rather than just risks, think in terms of processes rather than individual actions, and tailor the standard to their unique situation rather than trying to fit a one-size-fits-all approach.
ISO 9001 undergoes periodic reviews every 5-6 years to determine if revisions are needed. The 2008 revision of ISO 9001 was a minor revision focused on clarifying existing requirements rather than adding new ones. Some of the key changes in the 2008 standard include new requirements for controlling outsourced processes, clarifying the role of the management representative, and reviewing the effectiveness of corrective and preventive actions. Certification bodies like Bureau Veritas have transition policies in place to move organizations from the 2000 standard to the 2008 standard by November 2010.
Integrated Management Training & Consultancy (IMTC) is a leading process management and improvement consultant in Oman, UAE, and India. IMTC consultants help organizations identify, analyze, and improve existing processes to achieve objectives. IMTC offers customized consultancy and marketing services tailored to each organization. Process improvement requires a dynamic approach across the organization, and IMTC consultants guide clients through implementation to ensure success. The document discusses IMTC's services including process improvement, ISO certifications, marketing outsourcing, and education and training.
Your ISO certification service are able to assist you keep the value of implementation in check if they need worked with you from the start and apprehend what your quality management technique is all regarding.
WebTek Labs is leading independent outsourced software testing service provider headquartered in New Delhi, India. Our broad spectrum of testing services caters to the current and upcoming needs of the customers across diversified industry verticals such as technology, healthcare, banking and financial, telecom, manufacturing and retail. Our key strength lies in our continuous focus towards creating a benchmark delivery to the customers by using our dedicated resource pool of expertise.
A Compact guide of ISO certification with quality process manualEstartupindia.com
Get in-depth knowledge of all the fundamental and key aspects of ISO certification along with a detailed manual on the quality process from this comprehensive ISO guide.
To know more go to below link-
https://www.e-startupindia.com/iso-certification.html
The document provides an overview of the changes between ISO 9001:2008 and ISO 9001:2015. It discusses the background and reasons for the revisions, including keeping standards up to date and integrating quality management standards. Key changes include adopting a high-level structure, increased emphasis on risk-based thinking, changes in terminology, and alignment with other ISO management standards. The timeline for the revision process and transition period are also outlined.
The document discusses ISO certification for schools and its benefits. ISO certification can help schools prove their quality, manage quality in a way that various stakeholders understand, and gain an international recognition. It involves establishing processes for teaching, resources, quality management and continuous improvement. Schools must document major elements like teaching plans, department diagrams, policies, procedures, manuals and records. Certification preparation may involve training committees, developing documentation, and conducting mock audits before the official certification audit.
International Organization for StandardizationAnwarrChaudary
International Organization for Standardization, responsible for the ISO 9000, ISO 14000, ISO 27000, ISO 22000 and other international management standards.
Article is the iso 9000 series for total quality management (international..Princess Zaza
This document discusses the similarities and differences between total quality management (TQM) and the ISO 9000 quality standards. It provides background on TQM philosophy and principles, definitions of quality, and problems in manufacturing that TQM aims to address. The document also describes the history, purpose, and contents of the ISO 9000 standards and how they relate to but differ from a full TQM system in focusing more narrowly on documentation of quality processes.
The document provides information about ISO and ISO 9001. It discusses:
- What ISO is and its history dating back to 1926.
- The most common ISO standards used in industry.
- The top 10 countries for ISO 9001 certifications in 2014, led by China.
- The seven quality management principles of ISO 9000 and 9001 standards.
- Revisions to ISO 9001 over time, including the 2015 version.
- Key terms and definitions related to ISO 9001 such as documented information, process-based quality management system, and risk-based thinking.
The document provides information on defining a quality management system, including its key elements and purposes. A quality management system (QMS) can be defined as the organizational structure, procedures, processes and resources needed to implement quality management. The main elements of a QMS include organizational structure, responsibilities, methods, data management, processes, resources, customer satisfaction and continuous improvement. ISO 9000 standards provide requirements for QMS to help organizations ensure quality, efficiency and continual improvement.
The document provides an overview of the ISO 9001 quality management standard and certification process. It discusses the key principles and requirements of ISO 9001, including customer focus, leadership, engagement of people, process approach, and continual improvement. It also outlines the certification requirements and critical success factors for organizations going through the ISO 9001 implementation and certification process.
Global Manager Group provides ISO certification consultancy, NABL accredited calibration laboratory services, and management consultancy. It aims to help clients think, work, and live with quality for the prosperity of India. It has over 900 clients in over 35 countries. It is a leading consultancy firm for various ISO standards and management systems certification. It has a team of 50 professionals to provide fast and reliable consultancy services.
This document provides an overview and summary of the International Organization for Standardization (ISO) and ISO 9001 standards for quality management systems. It discusses the history and evolution of ISO 9000 standards since 1987, including key changes made in 1994, 2000, 2008, and 2015 revisions. The summary highlights the main requirements of the ISO 9001:1994, ISO 9001:2000, and ISO 9001:2008 versions.
ISO 9001:2008 (shared using http://VisualBee.com).VisualBee.com
This document discusses ISO 9001:2008 quality management system standards. It provides an overview of the benefits of ISO 9001 certification for growing organizations, including improved quality, productivity, financial performance and long-term sustainability. It also summarizes the key requirements of the ISO 9001:2008 standard, including establishing documented procedures, conducting management reviews, ensuring customer focus, setting quality policies and objectives, and defining responsibilities.
The New Resources Companies is a family of companies that provides innovative software products, software development services, technology consulting, and advisory services to help clients. The document describes the various products and services offered, including technology consulting, advisory services, software development, and packaged software products. It also outlines the companies' principles of superior results, world-class service, efficient execution, and attracting great talent.
Implementing Business Excellence and Innovation Methods provides a solid understanding of how to implement business excellence and innovation techniques in any organization. Lean Six Sigma Green Belt certification is also offered through this series.
The document provides an overview of ISO 9001:2015 including:
- A history of revisions to the ISO 9001 standard
- Key differences between ISO 9001:2008 and ISO 9001:2015
- Important concepts in the new standard like risk-based thinking and the PDCA cycle
- Requirements for organizations to conform to ISO 9001:2015 such as determining risks/opportunities and the needs of interested parties.
The document describes training courses offered by SGS Academy between July and December 2012, including technical, leadership and management, and vocational courses held at their centers or customized on-site. The Academy provides over 100 training solutions to transform individuals, teams, and businesses. Courses cover topics such as sustainability, quality management, leadership development, soft skills and are available as public or customized private sessions.
The Changes in ISO 9001:2015 in a Whole New LightVera Kofyan
The document provides an overview of key changes in ISO 9001:2015 compared to the previous version. It discusses how the new standard places greater emphasis on risk-based thinking, a process approach, and understanding an organization's context. It argues that the changes will help users focus on opportunities rather than just risks, think in terms of processes rather than individual actions, and tailor the standard to their unique situation rather than trying to fit a one-size-fits-all approach.
ISO 9001 undergoes periodic reviews every 5-6 years to determine if revisions are needed. The 2008 revision of ISO 9001 was a minor revision focused on clarifying existing requirements rather than adding new ones. Some of the key changes in the 2008 standard include new requirements for controlling outsourced processes, clarifying the role of the management representative, and reviewing the effectiveness of corrective and preventive actions. Certification bodies like Bureau Veritas have transition policies in place to move organizations from the 2000 standard to the 2008 standard by November 2010.
Integrated Management Training & Consultancy (IMTC) is a leading process management and improvement consultant in Oman, UAE, and India. IMTC consultants help organizations identify, analyze, and improve existing processes to achieve objectives. IMTC offers customized consultancy and marketing services tailored to each organization. Process improvement requires a dynamic approach across the organization, and IMTC consultants guide clients through implementation to ensure success. The document discusses IMTC's services including process improvement, ISO certifications, marketing outsourcing, and education and training.
Your ISO certification service are able to assist you keep the value of implementation in check if they need worked with you from the start and apprehend what your quality management technique is all regarding.
WebTek Labs is leading independent outsourced software testing service provider headquartered in New Delhi, India. Our broad spectrum of testing services caters to the current and upcoming needs of the customers across diversified industry verticals such as technology, healthcare, banking and financial, telecom, manufacturing and retail. Our key strength lies in our continuous focus towards creating a benchmark delivery to the customers by using our dedicated resource pool of expertise.
A Compact guide of ISO certification with quality process manualEstartupindia.com
Get in-depth knowledge of all the fundamental and key aspects of ISO certification along with a detailed manual on the quality process from this comprehensive ISO guide.
To know more go to below link-
https://www.e-startupindia.com/iso-certification.html
The document provides an overview of the changes between ISO 9001:2008 and ISO 9001:2015. It discusses the background and reasons for the revisions, including keeping standards up to date and integrating quality management standards. Key changes include adopting a high-level structure, increased emphasis on risk-based thinking, changes in terminology, and alignment with other ISO management standards. The timeline for the revision process and transition period are also outlined.
The document discusses ISO certification for schools and its benefits. ISO certification can help schools prove their quality, manage quality in a way that various stakeholders understand, and gain an international recognition. It involves establishing processes for teaching, resources, quality management and continuous improvement. Schools must document major elements like teaching plans, department diagrams, policies, procedures, manuals and records. Certification preparation may involve training committees, developing documentation, and conducting mock audits before the official certification audit.
International Organization for StandardizationAnwarrChaudary
International Organization for Standardization, responsible for the ISO 9000, ISO 14000, ISO 27000, ISO 22000 and other international management standards.
Article is the iso 9000 series for total quality management (international..Princess Zaza
This document discusses the similarities and differences between total quality management (TQM) and the ISO 9000 quality standards. It provides background on TQM philosophy and principles, definitions of quality, and problems in manufacturing that TQM aims to address. The document also describes the history, purpose, and contents of the ISO 9000 standards and how they relate to but differ from a full TQM system in focusing more narrowly on documentation of quality processes.
The document provides information about ISO and ISO 9001. It discusses:
- What ISO is and its history dating back to 1926.
- The most common ISO standards used in industry.
- The top 10 countries for ISO 9001 certifications in 2014, led by China.
- The seven quality management principles of ISO 9000 and 9001 standards.
- Revisions to ISO 9001 over time, including the 2015 version.
- Key terms and definitions related to ISO 9001 such as documented information, process-based quality management system, and risk-based thinking.
The document provides information on defining a quality management system, including its key elements and purposes. A quality management system (QMS) can be defined as the organizational structure, procedures, processes and resources needed to implement quality management. The main elements of a QMS include organizational structure, responsibilities, methods, data management, processes, resources, customer satisfaction and continuous improvement. ISO 9000 standards provide requirements for QMS to help organizations ensure quality, efficiency and continual improvement.
The document provides an overview of the ISO 9001 quality management standard and certification process. It discusses the key principles and requirements of ISO 9001, including customer focus, leadership, engagement of people, process approach, and continual improvement. It also outlines the certification requirements and critical success factors for organizations going through the ISO 9001 implementation and certification process.
Global Manager Group provides ISO certification consultancy, NABL accredited calibration laboratory services, and management consultancy. It aims to help clients think, work, and live with quality for the prosperity of India. It has over 900 clients in over 35 countries. It is a leading consultancy firm for various ISO standards and management systems certification. It has a team of 50 professionals to provide fast and reliable consultancy services.
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This document provides an overview and agenda for an ISO 9001:2015 Awareness Training session taking place at ExaSense Labs. The training will cover topics such as quality management principles, definitions of key terms, the requirements of ISO 9001:2015, and the benefits of certification. It will explore concepts like the PDCA continual improvement cycle, risk-based thinking, and process approaches. Attendees will learn about ISO standards for different industries and how the ISO 9001:2015 standard has evolved over time.
This document provides an overview of quality management systems and ISO 9001. It defines quality, describes the quality cycle, and explains how quality relates to management systems. It then discusses the principles, requirements, and benefits of the ISO 9000 quality management standard. Specifically, it outlines the structure and requirements of ISO 9001:2000, including new elements such as management responsibility and continual improvement. Finally, it provides tables mapping the correspondence between ISO 9001:1994 and ISO 9001:2000.
The document discusses the ISO 9000 and 14000 quality and environmental management standards, outlining their objectives to facilitate international trade, obtain competitiveness through quality, and promote total quality control systems. It provides definitions and principles of the ISO 9000 series, details their documentation requirements, and explains the implementation process and advantages of certification. The ISO 14000 series aims to standardize environmental management systems to help organizations minimize environmental impacts.
Global Solutions & Resource Management provides ISO consultancy, certification, training, gap analysis, and internal auditing services to help organizations implement various ISO standards. It has experts in standards like ISO 9001, 14001, 27001, and more. The company aims to help clients improve quality, health, safety, and environmental performance through professional consulting. It offers various training options and guides clients through the certification process.
Chris Davies is a Quality Assurance Specialist with over 15 years of experience in quality assurance roles. He has a proven track record of exceeding targets and leading organizations to certification in quality standards such as ISO 15378 and ISO 9001. His experience includes roles as Quality Assurance Manager, Head of Quality, and Quality Controller.
07 Ace 2010 Aras Innovator For Quality SystemsProdeos
This document discusses how Aras Innovator can be used to facilitate an organization's ISO quality system. It provides examples of how key ISO elements like audits, corrective actions, preventative actions, and management reviews can be modeled using different Aras Innovator item types and classifications. The document argues that properly implementing Aras Innovator allows an organization to manage the linkages and interfaces between different business processes required by ISO. It also outlines some common obstacles to aligning systems like PLM and ERP with quality requirements, but argues the benefits of doing so outweigh these challenges.
This document summarizes an awareness program on quality management systems (ISO 9001:2008). It discusses the growth of QMS standards since the 1990s and key elements of ISO 9001:2008, including a process approach. The quality management principles of customer focus, leadership, and continual improvement are covered. An overview is provided of the sections and requirements of a quality management system, including documentation, management responsibility, resource management, product realization, and measurement/improvement. The document encourages registering for training courses to upgrade skills in these areas.
Quality Solutions is a management consulting company established in 2010 that provides ISO certification, technical trainings, and recruitment services across India. The company aims to be the most trusted name in management consulting by meeting commitments. Quality Solutions employs experienced professionals with over 60 years of expertise in quality systems certification, process improvement, and organizational development. The company offers ISO certification and maintenance, quality control, process enhancement, continual improvement management, and training programs in quality tools, Lean Six Sigma, and international standards. Quality Solutions aims to provide value for clients and takes responsibility to replace candidates that leave within two months of recruitment.
Excelledia Quality Consulting is a leading business
process improvement and management consulting firm,
helping organizations to be significantly more efficient,
effective and financially profitable.
We provide best practices for business optimization
solutions to implement address process, technology
& organizational improvements.
In this presentation I have tried to highlight the key points and requirement which arise when you are pitching your management to bring a QHSE culture in the organization. With this ppt it is made very easy to explain, what is QHSE, what are the certification required, what are the benefits and how you are going to implement it step-by-steo.
This document provides information on the services offered by Diversey Consulting, a management system consulting and training organization. It outlines their expertise in various standards including ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, SA 8000 and more. They provide consulting, auditing, training and tailored in-company solutions. Their mission is to advance organizational performance through quality assurance and compliance with global standards.
The document provides information about Six Sigma quality training services offered by Riskpro India Ventures. It discusses Six Sigma and Lean Six Sigma concepts and approaches to quality management. The training courses cover the Define, Measure, Analyze, Improve, and Control stages of the DMAIC methodology. Participants will learn process analysis, statistical tools, design of experiments, and process control methods. The goal is to help organizations drive operational excellence and reduce process variation through Lean Six Sigma.
In today’s globalized high pressure business environment there is an inherent need for organizations to focus & improve quality by using methods and tools consistently to emphasize planning and refine their designs. Quality is only improved when the organizational culture is committed to change and is willing to make quality a priority characteristic or a metric throughout the entire organization. A new wave of quality methodology ‘Six Sigma’ is revolutionizing many organizations for an innovative forward looking approach towards defect free process and optimized business delivery metrics.
With ever growing need for quality management systems through six sigma methodology and its long term business benefits, we’re pleased to launch our Six Sigma Quality Training services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
“We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
This 5-day training course on quality management in Abu Dhabi aims to help participants understand quality management principles and develop quality management systems. The course will cover topics such as quality management fundamentals, six sigma, leadership, team building, change management, and developing a quality management plan. It is aimed at executives and managers who want to improve organizational performance and ensure continued success through excellence. The facilitator will use presentations, exercises, and discussions to help participants apply the concepts to their own organizations.
Excelledia Quality Consulting is an ISO 9001:2008 certified management consulting firm that provides business process improvement, quality management system implementation, and workforce training services. It has over 100 client organizations and has trained over 3000 professionals. The company aims to help organizations operate more efficiently and profitably through consulting, training, and outsourcing services focused on best practices and process optimization. It offers training and certification programs in quality management, health and safety, project management, risk management, and other standards. The document provides details on Excelledia's services, clients, and approach to consulting and training.
The detailed synopsis of QMS. It will definitely surpass, your desire to streamline, implement and brainstorm Quality Management in your organization. Perhaps, the 8 core principles of QMS is applicable for everyone and everywhere .
The document outlines ISO 9000, an internationally recognized quality management system. It provides a brief history of quality standards that influenced ISO 9000 and describes the components of an ISO 9000 compliant quality management system, including establishing quality policies and objectives, implementing quality control procedures, conducting internal audits and management reviews, and continually improving processes. Certification requires preparing documentation and undergoing external assessments to obtain an ISO 9000 certificate, which provides benefits like market access and process improvements.
1. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
2. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
3. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Graha Kadin 3 th Floor 306-310
Clients
Jln Talaga Bodas No 31 Bandung 40262
Tlp: 022-70375256, 7302874 Fax: 022-7300075
Direct mobile phone: 08154.721.2566, 0821.1818.0066
Process Email: myfocus@yahoo.co.id
4. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Productivity In the rapidly changing world economies and market, we are
Management
committed to develop a partnership with our clients to
Quality
Management achieve outstanding results that add significant value and
Standard Base
contribution to the long-term success of our clients
Management organization at a speed that might have taken twice as long.
Organization We do not believe in one-off programs which deliver short-
Development
term benefits.
Human Resource
Development
We realize that the success of any change effort depends
Consulting
Management directly on the quality of an organization's primary resource -
Law
its people. At My Focus Consulting, our people are of the
Management best skills, creativity, innovation and capability with
Trainings
extensive industry experience and proven track record.
5. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Productivity
In any project entrusted to us, My Focus Consulting ensures
Management that the team assembled represents our best, experienced and
Quality qualified personnel capable of delivering results that meet and
Management
exceed the requirements and expectations of our clients
Standard Base
Management
My Focus Consulting success is measured by your business
Organization improvement. We learn about your business and focus on your
Development
business processes to help identify opportunities for
Human Resource
Development
improvement base on Organisation by Law
Regards
Consulting
Management
Law
Management
Ir. M. Yusuf, MM, CQM, CQA.
Founder/Director
Trainings Certified Quality Management
Certified Quality Audit
6. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Productivity BUSINESS PLAN 2011
Management
We Support your Business Plan
Quality
Management
strategy and Implementation
2011 to make Owner and
Customer Satisfaction.
Standard Base
Management 1. Productivity Management
2. Quality Management
Organization
Development 3. Standard Based Management
4. Organization Development
Human Resource
5. Human Resource Development
Development
6. Risk Management
Consulting
Management
Customer
7. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer CONTINUAL IMPROVEMENT OF QUALITY
Satisfaction MANAGEMENT SYSTEM
Management
Resposibility
Human 5. Management
Responsibility
Resources
Process
Realization Customer Customer
6. Resource 8. Measurement
Owner Management Analysis, and Owner
Analysis and Improvement
Improvement 4. Management System
PDCA 7. Product
Realization
Requirements Satisfaction
Customer
Requirements
INPUT PRODUCT OUTPUT
Continouse
Improvement
8. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
A (Action) P (Plan)
Ambil tindakan Tentukan
Human Yang perlu Tujuanan
Resources
C (Check)
System
D(Do)
Process Periksa
Penerapan
Pengaruhnaya
Realization A (Action) P (Plan)
Ambil
tindakan Yang Tentukan
Analysis and perlu Tujuanan
Improvement
C (Check) Sytem
D(Do)
Cost
Periksa
Penerapan
PDCA Pengaruhnaya
Customer
Requirements
System
Continouse
Improvement Time
9. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Graha Kadin 3 th Floor 306-310
Clients
Jln Talaga Bodas No 31 Bandung 40262
Tlp: 022-70375256, 7302874 Fax: 022-7300075
Direct mobile phone: 08154.721.2566, 0821.1818.0066
Process Email: myfocus@yahoo.co.id
10. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
11. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
12. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company VISION
To become best business partners.
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
13. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company Director Lawyer
Vision, Mission
Auditor Fin/Admin
Quality Policy Project
Manager
Team
Management
Trainers Consultant IT Consultant Law Consultant
Sevices
Clients ISO 9001 TS 16949
Instucture ISO 14001 SMK3 OHSAS HCCP
Process
14. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Law Consulting :
Vision, Mission
Civil Law
Quality Policy
Criminal Law
Team
Management Consument Law
Sevices Tax Law
Clients Labor Law
Process
15. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Law Consulting
Civil Law
Vision, Mission Decree and contract analysisi, terminitaion agreement
( Cooperation, labor, contracting, suplier, hire, tax proud, etc ) ;
Quality Policy Lan (analysis certificate HM, HGU), and APHT (hipotik), assurance , etc ;
Team
Management Creminal Law
Problem Analysis creminal dimension :
Sevices - Assist law process from police investigation, until district court as witness reporter or
perpetrator creim
Clients • Consument Law
Problem Analysis creminal dimension consument
Process - Decree and contract analysis base on goverment regulation UU No. 8 Tahun 1999
16. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
17. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Productivity
Management
Quality
Management
Standard Base
Management
Organization
Development
Human Resource
Development
Consulting
Management
Law
Management
CUSTOMER SERVICE
Trainings
18. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
1. Increasing Competitiveness through Supply Chain Management
The Company
2. Enterprise Resource Planning: Concept and Implementation
3. Creating Strategy-Focused Organization with Balanced Scorecard
Vision, Mission 4. Achieving Cost Competitiveness through Strategic Cost Reduction
5. Achieving Breakthrough Improvement through Business Process
Reengineering
Quality Policy
6. Benchmarking for Best Practices
7. Zero Breakdown through Total Productive Maintenance
Team
Management 8. Autonomous Maintenance: Breakdown Prevention by Operators
9. Effective Planned Maintenance
Sevices
10. Lean Production: Roadmap to World Class Manufacturing
11. Production Control with KANBAN
12. Managing with Visual Control
Clients 13. Increasing Productivity through Waste Elimination
14. Successful Project Management
15. Effective Problem Solving in the Shop floor
Process
16. Warehouse Management
19. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
17. Business Excellence through Total Quality Management
The Company 18. Six Sigma Training Series: Executive Overview
19. Six Sigma Training Series: Champion Training
Vision, Mission
20. Six Sigma Training Series: Green Belt Training
21. Six Sigma Training Series: Black Belt Training
22. Policy Management: Making Quality Objectives Happen
Quality Policy 23. Solving Managerial Problems with 7 Management and Planning Tools
24. Optimizing Quality Investments through Return on Quality
Team 25. Measuring and Managing Cost of Quality
Management 26. Quality Awareness Training
27. Creating Disciplined People and Bright Factory through 5-S
Sevices 28. Promoting Efficiency through 5-S in the Office
29. 5-S in the Warehouse
Clients
30. Auditing 5-S Implementation
31. QCC Facilitator Training
32. Mastering 7 QC Tools for Improvement
Process
20. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting Education Quality Environment Audit Safety
The Company 33. Mobilizing Improvement Ideas through Suggestion System
34. Zero Defect through Poka-Yoke
Vision, Mission
35. Defect Prevention through Statistical Process Control
36. Designing Products and Services with Quality Function
Deployment
Quality Policy
37. Preventing Problems through Failure Mode Effect Analysis
38. Choosing the Right Supplier with Vendor Evaluation
Team
Management 39. Sustaining Long-Term Profitability with Target Costing
40. Measurement System Analysis
Sevices 41. Acceptance Sampling
42. Design of Experiment
Clients
Process
21. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting Education Quality Environment Audit Safety
The Company 43. Executive Briefing on ISO 9001:2008
44. Process Mapping for ISO 9001:2008 Development
Vision, Mission 45. Understanding and Implementing ISO 9001:2008
46. Internal Quality Audit based on ISO 19011:2002
Quality Policy 47. Executive Briefing on FDIS/ISO 14001:2004
48. Understanding and Implementing FDIS/ISO 14001:2004
Team 49. How to Determine Significant Environmental Aspect and Impact
Management
50. Internal Environmental Audit based on ISO 19011:2002
51. Environmental Awareness Training
Sevices
52. Understanding and Implementing OHSAS 18001
53. Introduction to Hazard Analysis Critical Control Point
Clients 54. Integrating Quality-Environmental-Safety Management System
Process
22. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Competency based HR System & Skills
55. Building Competitiveness through Competency based HRM
56. Interviewing Skills for Identifying Competencies
Vision, Mission
57. Creating Business Results with Performance Management
58. Identifying Future Leaders Using Assessment Center Approach
Quality Policy
Total Training Management
Team
Management
59. Managing Training Function: Roles and Responsibility
60. Training Needs Analysis: Optimizing Your Training Efforts
Sevices 61. Designing A High Impact Training Program
62. Train the Trainer: Sharpening the Teaching Skills
63. Skills Development through On the Job Training
Clients
64. Measuring Your Training Impact with Training Effectiveness
Evaluation
Process
23. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
People Development and Management
The Company
65. Supervisory Management: Enhancing Managerial Skills and Leadership
66. Shop floor Leadership: Making Things Happen in the Workplace
Vision, Mission 67. Developing Leader as a Coach
68. Developing Manager as a Mentor
69. Managerial Skills for Managers
Quality Policy
70. Energizing Organization with EQ Leadership
Team
Management
Change and Transformation Programs
71. Building a Learning Organization
Sevices
72. Knowledge Management: Concept and Implementation
73. Managing Organizational Transformation
Clients 74. Corporate Visioning
75. Building a High Performing Organization through Corporate Culture
76. Achieving Organizational Synergy through Team Building
Process
77. How to Design, Implement, and Interpret Employee Survey
24. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Interpersonal and Personal Effectiveness Skills
The Company 78. Developing Emotional Intelligence (EQ) in the Workplace
79. Increase Productivity with Time Management
Vision, Mission 80. Increasing Interpersonal Communication Using Assertiveness Skills
81. Gaining Commitment through Influencing without Authority
82. Delivering Successful Presentation Skills
Quality Policy 83. Winner Attitudes: 8 Steps to Success in Organization
Team
Management
CUSTOMER SERVICE
84. Managing Service Excellence
Sevices 85. Improving Skills for Service Excellence
86. Handling Customer Complaint Effectively
Clients 87. How to Design, Implement and Interpret Customer Satisfaction Survey
88. Customer Relationship Management
89. Call Center: The Road to Service Excellence
Process 90. Managing Customer Experience
25. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
My Focus Consulting
Education Quality Environment Audit Safety
The Company
1. Concept
Vision, Mission
4.
Quality Policy Implement 2. Sample
ation
Team
Management
3. Practice
Sevices
Clients
1. Introduce Concept
All trainings programmed My
2. Discussions application Base
Focus Consulting designed with
on samples
methodology :
methodology :
Process 3. Practice used concept
4. Plan to arrange implementation
26. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
27. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Analyze
Develop Train to New Implment New
Current
Documentation Procedures Processes
Processes
Vision, Mission
Quality Policy Management Corrective/
Select Team Train Internal Conduct Management Conduct Pre
Orientation and Preventive
Member Auditors Internal Audits Review Audit
Planning Action
Team
Management
Select Body
Sevices Certification Register Audit
You're ISO
Registered
Register
Clients
Post Project
Support
Process
28. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Renewal Certification Process
The Company Submit Min. 3 weeks before audit
6-monthly
Manual & Max. 30 days Surveillance
Procedure
Audit
Vision, Mission Stage 1 Stage 2
Audit Audit
Quality Policy BC
Y
Pre- NC 3 year
Audit
Team N Y
Management Stage 1 NC
Audit
Report Y Corrective
Corrective
Sevices Submitted Actions
Action
Corrective
OPTIONAL Actions Max.
Process 30 days
Follow-up
audit
Clients Follow-up
Company
audit
29. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
PT. Kutilang Paksi Mas
PT. Mande Handycraft
The Company
PT. Kepsonic Indonesia
PT. Cosmo Polyurethane Indonesia
Vision, Mission PT. Meijji Rubber Indonesia
PT. Dong Wha Indonesia
PT. Wooin Indonesia
Quality Policy
PT. HIT Electronics Indonesia
PT. Whain Indonesia
Team
PT. Sung Woon Indonesia
Management
PT. Dae In Tech Indonesia
PT. Lado Indah
Sevices
PT. Denko Wahana
PT. Korea Star Indonesia
Clients PT. Walinusa Energi
PT. Colliers International
PT. Sunshine & First People Indonesia
Process PT. Wahana Cipta Astria
PT. Badak –Bontang
30. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
SMAN 1 Subang - Jawa Barat SMKN 4 Jakarta, Automotive
SMAN 1 Garut - Jawa Barat SMKN 6 Palembang, Accomodation & Hotel
The Company
SMAN 1 Singaraja - Bali SMKN 8 Jakarta, Business & Management
SMAN 1 Tabanan - Bali SMKN 9 Padang, Accomodation & Hotel
Vision, Mission SMAN 1 Giri Anyar - Bali SMKN 14 Jakarta, Business & Management
SMAN 2 Amlapura - Bali SMKN 26 Jakarta, Information & Technology
SMAN 2 Sematapura - Bali SMKN 27 Jakarta, Accommodation & Hotel
Quality Policy SMAN 3 Bandung - Jawa Barat SMKN 30 Jakarta, Accommodation & Hotel
SMAN 4 Denpasar - Bali SMKN 32 Jakarta, Accommodation & Hotel
SMAN 5 Bandung - Jawa Barat SMKN 33 Jakarta, Accommodation & Hotel
Team
Management SMAN 8 Bandung – Jawa Barat SMKN 45 Jakarta, Business & Management
SMKN 1 Cimahi, Information & Technology SMKN 57 Jakarta, Accommodation & Hotel
SMKN 1 Garut, Automotive Yayasan Almutaqqin Tasikmalaya
Sevices
SMKN 1 Bekasi, Information & Technology Yayasan Al-Izhar Jakarta
SMKN 2 Palangka Raya, Business & University Of Bandar Lampung
Mangement
Clients
SMKN 3 Palangka Raya, Acomodation & Hotel
SMKN 3 Banda Aceh, Accomodation & Hotel
Process
31. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
32. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
33. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
34. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process
35. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
Productivity
Productivity
Management
Management
Quality
Quality
Management
Management
Standard Base
Standard Base
Management
Management
Organization
Organization
Development
Development
Human Resource
Human Resource
Development
Development
Consulting
Consulting
Management
Management
Graha Kadin 3 th Floor 306-310
Law
Law Jln Talaga Bodas No 31 Bandung 40262
Management
Management Tlp: 022-70375256, 7302874 Fax: 022-7300075
Direct mobile phone: 08154.721.2566, 0821.1818.0066
Trainings Email: myfocus@yahoo.co.id
Trainings