Sgs Training Academy Brochure 2012

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Sgs Training Academy Brochure 2012

  1. 1. JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SGS TRAINING COURSESWELCOME MAKING CHANGE HAPPENCONTENTSCENTRESBooking/DiscountsCOURSES TECHNICAL CENTRE Leadership & Management Centre Vocational & Soft Skills CentreHOW TO SEARCH THIS DOCUMENTBook NOWukacademy@sgs.com+44 (0)1276 697 777 1 NEXT CLOSE Print
  2. 2. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES WELCOME As the leader in professional training, we draw on our years of worldwide experience to provide effective learning and development opportunities. We make a difference to individuals, teams andWELCOME businesses, nurturing talent and enabling continuous organisational progression. Our specialists work closely with course participants to identify improvement objectives and supportCONTENTS their professional journey.CENTRES The SGS ACADEMY provides:Booking/Discounts • over 100+ Training SolutionsCOURSES • public courses in locations throughout the UK and worldwide in local languages. • bespoke training solutions to meet your unique needs and business culture, delivered TECHNICAL CENTRE on your premises providing realistic, cost-effective training. Leadership Management Centre SGS ACADEMY Vocational Soft Skills CentreHOW TO SEARCH THIS DOCUMENT Technical Leadership VocationalBook NOW Centre Management Centre Soft Skills Centre Page 6 Page 33 Page 38ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 2 NEXT CLOSE Print
  3. 3. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES CONTENTSWELCOME TECHNICAL CENTRE LEADERSHIP MANAGEMENT CENTRE VOCATIONAL SOFT SKILLS CENTRECONTENTS • Sustainability • FIRST LINE SUPERVISORS PROGRAMME • Understanding customer behaviour • Energy Management Systems • SENIOR MANAGEMENT PROGRAMME • Effective communication skillsCENTRES • Sustainable Events • XECUTIVE LEADERSHIP PROGRAMME E • ealing with conflict DBooking/Discounts • Sustainable Strategy Workshops • 0 reasons for choosing SGS Leadership 1 • Stress management • Environmental Management Systems Management Centre • Telephone techniquesCOURSES • Quality Management Systems • Diversity and Inclusion • Dealing with change TECHNICAL CENTRE • ocial and Ethical Accounting S • Coaching skills and Reporting • Customer care • British Retail Consortium (BRC) • Role of the manager Leadership Management Centre • Food Safety Management Systems • Presentation skills • nformation Security Management I • Train the Trainer Vocational Systems Soft Skills Centre • Forestry Stewardship Council (FSC) • CCUPATIONAL HEALTH Safety O Management SystemsHOW TO SEARCH THIS DOCUMENT • Medical Devices • Good Manufacturing PracticesBook NOW • Customer Service • IT Management Systems • Business Continuity Management • Integrated Management Systems (IMS) • PRESENTATION SKILLS ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 3 NEXT CLOSE Print
  4. 4. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES CENTRES TECHNICAL CENTREWELCOME The Technical Centre offers training solutions in management systems standards, systems development,CONTENTS auditing and corporate responsibilities. These courses are available as public events on pre-determined dates and set locations. The materialCENTRES delivered on these courses is generic, but where appropriate examples will always be from both service and manufacturing industries. Alternatively, we can deliver these courses on your premises allowing youBooking/Discounts to shape the message and style of the presentation to suit the business culture of your organisation.COURSES LEADERSHIP MANAGEMENT CENTRE TECHNICAL CENTRE The Leadership and Management Centre is for individuals, teams and organisations wishing to further develop existing managers and senior executives or develop talent to prepare people for new positions of leadership and management. Leadership We offer a range of bespoke in-house solutions as well as programmes accredited with the Institute Management Centre of Leadership Management at levels three, five and seven designed for first line supervisors, senior managers and executive leaders: Vocational Soft Skills Centre VOCATIONAL SOFT SKILLS CENTREHOW TO SEARCH THIS DOCUMENT The Vocational Soft Skills Centre aims to make businesses more profitable, more effective and better places to work by developing talent in the business. Focussing on developing the soft skillsBook NOW within the workforce, the training provides employees with the key knowledge and skills that they need to perform their jobs.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 4 NEXT CLOSE Print
  5. 5. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES BOOKING DISCOUNTS MULTIPLE BOOKING DISCOUNTWELCOME @ +44 (0)1276 697777 SGS Academy offers a multiple booking discount scheme. The scheme gives you a discount on all additional participants. To reap the benefit of this scheme please contact us on +44 (0)1276 697777,CONTENTS @ www.sgs.co.uk/training or at ukacademy@sgs.com with details of your requirements. The discount structure is displayed below. The discount is for every additional person after the first fullyCENTRES paying delegate. @ UKACADEMY@SGS.COMBooking/Discounts 1 day course 2 day course 3 day course 5 day courseCOURSES £50 £60 £70 £80 TECHNICAL CENTRE 2012 COURSE PACKAGE FEES A package option is now available for all SGS training courses, which offer you even greater value. Leadership There are a number of different course packages available, offering an exclusive discount of up to Management Centre 25% on normal course rates. Vocational Soft Skills Centre 1 day 5 days Package Fee Save up to + = £315 £990 or £1085 £1100 £300!HOW TO SEARCH THIS DOCUMENT 1 day + 2 days = Package Fee Save £315 £620 £759 £176!Book NOW All 3 5 day IRCA courses receive a copy of the standard. If you would like to purchase additional copies of the standard, please contact UKAcademy@sgs.comukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 5 NEXT CLOSE Print
  6. 6. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES TECHNICAL CENTRE OPTIONS The Technical Centre offers training solutions in management systems standards, systems We offer a variety of different options in order development, auditing and corporate responsibilities. for you to complete your course. Based on yourWELCOME These courses are available as public events on pre-determined dates and set locations. The material individual needs, you can opt for a: delivered on these courses is generic, but where appropriate examples will always be from bothCONTENTS service and manufacturing industries. Alternatively, we can deliver these courses on your premises allowing you to shape the message and style of the presentation to suit the business culture of Public courseCENTRES your organisation. These courses are available on pre-determinedBooking/Discounts dates and set locations. The material delivered on COURSES @ these courses is generic, but where appropriate examples will always be from both service andCOURSES manufacturing industries. One advantage of this • Sustainability type of learning is gaining the viewpoint of other TECHNICAL CENTRE • Energy Management Systems organisations. • Sustainable Events Leadership • Sustainable Strategy Workshops In-house course Management Centre • Environmental Management Systems • Quality Management Systems Running a course at your premises allows Vocational you to shape the message and style of the • Diversity and Inclusion Soft Skills Centre • Social and Ethical Accounting and Reporting @ presentation to suit the individual culture of your organisation. It is often the most • British Retail Consortium (BRC) convenient and the most cost-effective • Food Safety Management Systems solution if you wish to train a number of yourHOW TO SEARCH THIS DOCUMENT staff, or when confidentiality is an issue. • Information Security Management SystemsBook NOW • Forestry Stewardship Council (FSC) • OCCUPATIONAL HEALTH Safety Management Systems E-learning course • Medical Devices SGS is able to offer training using e-learning • Good Manufacturing Practices technology. These courses are developed • Customer Service • IT Management Systems @ specifically for clients in order to provide quick and effective training to a large number of staff, • Business Continuity Management with the benefit of management information onAs an Energy Institute Approved the delegates’ progress.Training Provider, our delegates • Integrated Management Systems (IMS)get the best quality training and • PRESENTATION SKILLSrecognition in the energy arena.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 6 NEXT CLOSE Print
  7. 7. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMSWELCOME ENERGY MANAGEMENT SYSTEMS – Level One 1 DAY • £315 EnMSFTC The course will provide you with the understanding of what an Energy Management SystemCONTENTS is, the main requirements of ISO 50001 and how to improve the System. 12 July BirminghamCENTRESBooking/DiscountsCOURSES INTERNAL ENERGY MANAGEMENT SYSTEM AUDITOR – Level Two This course aims to equip participants with the knowledge and skills needed to assess and 2 DAYS • £620 @ IEnMSA TECHNICAL CENTRE report on the conformance and effective implementation of an Energy Management System 15 August Birmingham against ISO 50001, in accordance with ISO 19011. Leadership Management Centre ENERGY MANAGEMENT SYSTEM LEAD AUDITOR COURSE – Level Three Vocational Soft Skills Centre Course certified by IRCA. Number A17574 5 DAYS • £1085 @ EnMSLAC Designed for anyone who wants to gain the knowledge and skills necessary to audit 10 September Ascot management systems against ISO 50001 using the auditing techniques described inHOW TO SEARCH THIS DOCUMENT ISO 19011. Once successfully completed, you will have met the training requirements to apply for registration as an IRCA EnMS Auditor or Lead Auditor, and be able to joinBook NOW in a conversion course to transfer your skills to a different management system. ENERGY MANAGEMENT SYSTEM AUDITOR CONVERSION COURSE – Level Three 3 DAYS • £760 @ EnMSACC This course aims to equip experienced Lead Auditors with the knowledge needed to assess and report on the conformance and effective implementation of an Energy 17 September Ascot Management System, against ISO 50001. If you’re looking for a more bespoke and hands-on approach, take a look at our workshops and awareness sessions. If you don’t find what you are looking for, we’d be delighted to develop it for you. @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 7 NEXT CLOSE Print
  8. 8. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMSWELCOME ENERGY MANAGEMENT SYSTEM SEMINAR FOR SENIOR MANAGEMENT EnMSSEM Provides the management team with an understanding of what an Energy Management System is, what it comprises, the main stepsCONTENTS involved in its implementation, and the certification process.CENTRES @Booking/DiscountsCOURSES ENERGY MANAGEMENT SYSTEM EMPLOYEE AWARENESS During our awareness sessions we make use of a wide range of tools with teaching, playful and interactive features, such as games, quizzes, and more. We believe that people learn better using these methods, and behaviours are permanently changed. EnMSEA TECHNICAL CENTRE We tailor our sessions to each organisation according to its employees’ profile and to the company culture and values. We address the following questions: @ Leadership • Why should we manage energy? Management Centre • How will energy management apply to my department? • What’s my role in energy performance improvement? Vocational Soft Skills Centre ISO 50001 IMPLEMENTATION WORKSHOPS WORKSHOP 1 - GETTING STARTED WORKSHOP 3 - IT’S ALL ABOUT PEOPLEHOW TO SEARCH THIS DOCUMENT • ENMS boundaries and scope • Responsibilities and competence requirements • Top management representative • Training needsBook NOW • Information availability • Communication plan @ • Purchasing and asset management EnMSW WORKSHOP 2 - SETTING THE ENERGY MANAGEMENT • Document and records control SYSTEM GOALS • Energy review WORKSHOP 4 - ENERGY MANAGEMENT SYSTEM IMPROVEMENT • Legal requirements • Nonconformities • Objectives and targets • Improvement opportunities • Metering and targeting • Corrective and preventive action • Performance indicators • Internal audits plan • Programme • Internal auditors’ competence • Compliance evaluation • ENMS reviewukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 8 NEXT CLOSE Print
  9. 9. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SUSTAINABLE EVENTSWELCOME BS 8901 (ISO 20121) AWARENESS – Level One 1 DAY • £315 This course aims to explain what sustainable events are, how to plan and deliver aCONTENTS SEAW sustainable event, and how to implement a management system according to the 23 July Birmingham BS 8901 (ISO 20121) standard.CENTRESBooking/DiscountsCOURSES BS 8901 (ISO 20121) IMPLEMENTATION – Level Two This course aims to equip participants with the knowledge and skills needed to effectively 2 DAYS • £620 @ SEIMP TECHNICAL CENTRE implement a Sustainable Events Management System (SEMS), in accordance with BS 8901 24 July Birmingham (ISO 20121). Leadership Management Centre BS 8901 (ISO 20121) INTERNAL AUDITOR – Level Two Vocational Soft Skills Centre This course aims to equip participants with the knowledge and skills needed to effectively 2 DAYS • £620 @ audit a Sustainable Events Management System (SEMS), in accordance with BS 8901 (ISO SEIA 26 July Birmingham 20121) and using ISO 19011 audit techniques effectively.HOW TO SEARCH THIS DOCUMENTBook NOW SUSTAINABILITY ISSUES IDENTIFICATION AND EVALUATION – Level Two 1 DAY @ This workshop focuses on different methodologies used to identify all ranges of SESIW sustainability issues related to event life cycle stages and evaluation techniques. Please call us for a no obligation quote @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 9 NEXT CLOSE Print
  10. 10. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SUSTAINABLE EVENTSWELCOME SUPPLY CHAIN MANAGEMENT – Level Two 1 DAY SESMW Sustainable events rely heavily on suppliers’ engagement and commitment to sustainableCONTENTS values. This workshop identifies methodologies that can be put in place to achieve an Please call us for a no obligation quote effective supply chain management.CENTRESBooking/DiscountsCOURSES STAKEHOLDER IDENTIFICATION AND ENGAGEMENT TECHNIQUEs – Level Two This workshop focuses on the identification and engagement of stakeholders. This step 1 DAY @ SESHW TECHNICAL CENTRE is critical to sustainability issues identification and evaluation. Participants will be able to Please call us for a no obligation quote consider all relevant stakeholders’ points of view and deploy them into the SEMS. Leadership Management Centre SUSTAINABILITY PERFORMANCE INDICATORS – Level Two Vocational Soft Skills Centre Sustainability Performance Evaluation enables organisations to assess the status of their 1 DAY @ SESPW sustainability performance, and identify areas for improvement. The selection of key Please call us for a no obligation quote performance indicators (KPI) are an important factor in SEMS implementation and can help an organisation demonstrate performance improvement to a variety of stakeholders.HOW TO SEARCH THIS DOCUMENTBook NOW CONTINUAL IMPROVEMENT TECHNIQUES – Level Two 1 DAY @ This workshop will provide guidance on how to identify, evaluate and implement IMPTW improvement opportunities in sustainability management. Please call us for a no obligation quote @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 10 NEXT CLOSE Print
  11. 11. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SUSTAINABILITY STRATEGYWELCOME In this series of workshops, we will screen all sustainability issues related to your business and support you with planning your sustainability strategy. The workshops are prepared beforehand, based on the characterisation of your business and markets, and through the identification of keyCONTENTS personnel that must be involved in one or more sessions.CENTRES SUSTAINABILITY STRATEGY WORKSHOPS MANAGEMENT AND TEAM COACHING TRAIN THE TRAINER AND IN-HOUSE @Booking/Discounts INDUCTION PROGRAMMES The sessions are structured so that the outputs Coaching includes: assisting individuals in of each session are used in those that follow, identifying goals, communicating effectively Including: supporting staff to become internalCOURSES until the ultimate goal is completed. with peers, staff and external stakeholders, sustainability trainers and to deliver induction prioritising tasks and managing projects, and programmes. TECHNICAL CENTRE 1. How does my business interact with society embedding environmental management across and the environment? all organisational activities. 2. How can society and environmental issues SUSTAINABILITY CHAMPIONS Leadership threaten my business? Management Centre 3. In what way can society and environmental CORPORATE EVENTS Including: training and coaching staff to engage issues benefit my business? with main stakeholders, to assist with the 4. Which issues are most important to me? Including: designing bespoke programmes identification of present and foreseen risks and Vocational 5. How can I integrate them in my business contextualised to specific services or themes. opportunities, dynamic enhancement of project Soft Skills Centre strategy and plans? The delivery of large-scale presentations and teams, and results dissemination across the training seminars, and arranging key speakers organisation. to attend transformational practice sessions.HOW TO SEARCH THIS DOCUMENT AUDIT AND ASSESSMENTBook NOW We can help you identify where the biggest opportunities and risks lie. Whether it’s related to cost saving, entering new markets, achieving legal compliance, or improving your reputation and your relationship to the local community, we screen all opportunities and risks related to your organisation.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 11 NEXT CLOSE Print
  12. 12. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES ENVIRONMENTAL MANAGEMENT SYSTEMSWELCOME INTRODUCTION AND AWARENESS TO ISO 14001:2004 – Level One 1 DAY • £315 An introduction for anyone involved in the development, implementation and managementCONTENTS of an Environmental Management System. Once completed, you will be able to register for EMSFTC 20 September South Wales an EMS Internal or Lead Auditor training course.CENTRES 26 September Birmingham 7 November HeathrowBooking/DiscountsCOURSES ENVIRONMENTAL LEGISLATION AND COMPLIANCE – Level One TECHNICAL CENTRE 1 DAY • £315 @ EMS-COMP This course takes a practical approach to legislative compliance and how it can be managed within an Environmental Management System. 8 November Heathrow Leadership Management Centre Vocational Soft Skills Centre THE 8-HOUR ENVIRONMENTAL MANAGER – Level One This one day training course covers the fundamentals of Environmental Management 1 DAY • £315 @ 8HEMHOW TO SEARCH THIS DOCUMENT Systems from the manager’s perspective – turning the principles and requirements 10 October Heathrow into operational planning. This course is suitable for those who have recently filled the Environmental Manager role and other functions directly involved in these areas.Book NOW IMPLEMENTING ISO 14001:2004 – Level two 2 DAYS • £620 @ EMSIMP Designed for anyone who needs to develop the necessary skills to implement and maintain an effective Environmental Management System to meet the requirements 21 November Manchester of ISO 14001. When you have completed this course, you will be able to register for an EMS Internal or Lead Auditor training course.ukacademy@sgs.com @+44 (0)1276 697 777 PREVIOUS 12 NEXT CLOSE Print
  13. 13. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES ENVIRONMENTAL MANAGEMENT SYSTEMSWELCOME ISO 14001:2004 INTERNAL AUDITOR – Level Two 2 DAYS • £620 Designed for anyone who needs to develop the knowledge and skills needed to assess andCONTENTS report on the conformance and effective implementation of processes, and the continuous 4 July Scotland improvement of systems. IEMSACENTRES 12 September Leeds 10 October Heathrow 7 November South WalesBooking/Discounts 5 December NewcastleCOURSES TECHNICAL CENTRE LEAD ENVIRONMENTAL AUDITOR – Level Three Leadership Course certified by IRCA. Number A17262. IEMA approved 5 DAYS • £1085 @ Management Centre Designed for anyone who wants to gain the knowledge and skills necessary to audit 20 August Heathrow management systems against ISO 14001:2004. When you have successfully completed 3 September Scotland Vocational this course, you will have met the training requirements to apply for registration as an 17 September NEWCASTLE EMSLAC Soft Skills Centre IRCA EMS Auditor or Lead Auditor and be able to join in a conversion course to transfer 1 October Milton Keynes your skills to a different management system. 15 October Manchester 19 November South Wales 26 November DaventryHOW TO SEARCH THIS DOCUMENT 17 DECEMBER HEATHROWBook NOW AUDITOR CONVERSION TO ISO 14001:2004 COURSE – Level Three This course is for those who have successfully completed a Lead Auditor Course in 3 DAYS • £760 @ EMSACC another discipline. The programme is designed to broaden participants’ skills and give 2 OCTOBER South Wales them a thorough understanding of EMS requirements and audit criteria. Once completed, 23 October Daventry you will be able to enrol on an Integrated Management Systems Auditor course. 11 December Heathrowukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 13 NEXT CLOSE @ Print
  14. 14. SGS TRAINING COURSES MAKING CHANGE HAPPEN SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES ENVIRONMENTAL MANAGEMENT SYSTEMSWELCOME PHASED APPROACH TO ENVIRONMENTAL MANAGEMENT SYSTEMSCONTENTS ISO 14005 uses a phased approach to implementing an Environmental Management System. This can grow to meet the requirements of the International Standard for Environmental Management System ISO 14001.CENTRES A phased approach offers several advantages. Users can implement their system step by step, adding or expanding elements as they provide value to the organisation.Booking/Discounts IMPLEMENTCOURSES IDENTIFY SELECT ONE MANAGEMENT CHOOSE ANOTHER COMPLETE ENVIRONMENTAL ENVIRONMENTAL SYSTEM ELEMENTS ENVIRONMENTAL ISO 14001 OPPORTUNITIES OPPORTUNITY TO ADDRESS THIS OPPORTUNITY MANAGEMENT AND RISKS OR RISK OPPORTUNITY OR RISK SYSTEM TECHNICAL CENTRE OR RISK Leadership AUDIT AND ASSESSMENT TRAINING AND TECHNICAL DEVELOPMENT TRAIN THE TRAINER AND IN-HOUSE Management Centre INDUCTION PROGRAMMES We can help you to identify where the biggest We support you with building internal technical Vocational opportunities and risks lie. Whether it’s related capabilities through the delivery of workshops Including: supporting staff to become internal Soft Skills Centre to cost saving, entering new markets, achieving aimed at those different environmental opportunities sustainability trainers and to deliver induction legal compliance, or improving your reputation and risks you have chosen to address. programmes. and your relationship to the local community, For every chosen environmental area, we will goHOW TO SEARCH THIS DOCUMENT we screen all opportunities and risks related through the different related management stages: to your organisation. characterisation, legal requirements, training and ENVIRONMENTAL CHAMPIONSBook NOW awareness, operational control and monitoring. You can choose to attend workshops on several Including: training and coaching staff to engage MANAGEMENT AND TEAM COACHING themes at once, or in a sequential order according with main stakeholders, to assist with the to your resources and management priorities. identification of present and foreseen risks and Coaching includes: assisting individuals in opportunities, dynamic enhancement of project identifying goals, communicating effectively teams, and results dissemination across with peers, staff and external stakeholders, CORPORATE EVENTS the organisation. prioritising tasks and managing projects, and embedding environmental management Including: designing bespoke programmes across all organisational activities. contextualised to specific services or themes. The delivery of large-scale presentations and training seminars, and arranging key speakers to attend transformational practice sessions.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 14 NEXT CLOSE Print
  15. 15. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES QUALITY MANAGEMENT SYSTEMSWELCOME INTRODUCTION TO INTERNAL QUALITY AUDITS – Level One 1 DAY • £315 An introduction for anyone who needs to understand how to conduct effective internalCONTENTS audits, understand the principles of auditing and deal with typical auditing difficulties. Once IA1 18 September Heathrow completed, you will be able to register for an Internal or Lead Auditor training course.CENTRESBooking/Discounts INTRODUCTION AWARENESS TO ISO 9001:2008 – Level ONECOURSES 1 DAY • £315 Course certified by IRCA. Number A17155 @ QMSFTC An introduction for anyone involved in the development, implementation and management 6 AUGUST LEEDS TECHNICAL CENTRE of an ISO 9001:2008 management system. Once completed, you will be able to register for 19 September South Wales a QMS Internal or Lead Auditor training course. 25 September Manchester Leadership Management Centre Vocational THE 8-HOUR QUALITY MANAGER – Level ONE Soft Skills Centre This one day training course covers the fundamentals of Quality Management Systems 1 DAY • £315 @ 8HQM from the manager’s perspective – turning the principles and requirements into operational 9 October Heathrow planning. This course is suitable for those who have recently filled the Quality Manager roleHOW TO SEARCH THIS DOCUMENT and other functions directly involved in these areas.Book NOW ISO 9001:2008 INTERNAL AUDITOR – Level Two 2 DAYS • £620 Course certified by IRCA. Number A17156 @ Designed for anyone who needs to develop the knowledge and skills needed to assess 4 July Belfast and report on the conformance and effective implementation of processes, and the 7 AUGUST LEEDS IQMSA continuous improvement of systems. When you have successfully completed this course 19 September Heathrow and the QMS FTC, you will have met the training requirements to apply for registration as 16 October Leeds an IRCA Internal QMS Auditor and have the opportunity to progress on to an ISO 9001:2008 5 December Daventry Lead Auditor Course.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 15 NEXT CLOSE @ Print
  16. 16. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES QUALITY MANAGEMENT SYSTEMSWELCOME ISO 9001:2008 LEAD AUDITOR – Level THREE 5 DAYS • £1085 Course certified by IRCA. Number A17038CONTENTS Designed for anyone who wants to gain the knowledge and skills necessary to audit 9 July HeathrowCENTRES management systems against ISO 9001:2008, using the auditing techniques described 9 July South Wales in ISO 19011. When you have successfully completed this course, you will have met 10 September Belfast QMSLAC the training requirements to apply for registration as an IRCA registered QMS Lead 24 September South WalesBooking/Discounts Auditor and be able to join a conversion course to transfer your skills to a different 1 October Stanstead management system. 22 October ManchesterCOURSES 26 November SCOTLAND 3 December Heathrow 10 December South Wales TECHNICAL CENTRE Leadership Management Centre AUDITOR CONVERSION TO ISO 9001:2008 – Level Three Vocational 3 DAYS • £760 @ QMSACC Soft Skills Centre This course is for those who have already passed a Lead Auditor Course in another discipline. The programme is designed to broaden participants’ skills and give them 1 October Heathrow a thorough understanding of QMS requirements and audit criteria. Once completed, you will have the opportunity to register for an Integrated Management SystemsHOW TO SEARCH THIS DOCUMENT Auditor course.Book NOW @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 16 NEXT CLOSE Print
  17. 17. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES DIVERSITY AND INCLUSIONWELCOME Our diversity team offer a three-tiered approach to delivery, recognising that organisations are at different stages within their diversity journey. Our ACT Now Programme enables you to work towards a framework of excellence with targeted support in the areas where you need it most.CONTENTS Although there are clear benefits in working towards the entire framework, clients can select from any of the service options listed:CENTRES AUDIT ASSESSMENT CONSULTATION SUPPORT TRAINING LEADERSHIP DEVELOPMENTBooking/Discounts Our ACT Now Programme enables you to select which option you require or select different parts of each.COURSES AUDIT CONSULTATION DESIGN AND IMPLEMENTATION OF MANAGING TECHNICAL CENTRE DIVERSITY COMPETENCE PROGRAMME ACHIEVING DIVERSITY EXCELLENCE (ADE) SUPPORT Design and implementation of a managing Leadership A framework of best practice will be used to Consultancy support on design and practical diversity competence programme with individual Management Centre identify which level your organisation is currently application of equality related policies such as: equality at. A development route will be planned and equality schemes, reasonable adjustment objectives linked to performance review. Vocational actions will be set to move your organisation policies, flexible working arrangements, and Soft Skills Centre through three levels to achieve “diversity a bullying and harassment policy. excellence”. COMMUNITY PARTICIPATION RAISING PROFILES Delivery of detailed organisational and communityHOW TO SEARCH THIS DOCUMENT RAPID APPRAISAL/EQUALITIES CHECKLIST involvement/consultation exercises, focus groups, Supporting organisations to raise their quality, facilitated group meetings, or stakeholdersBook NOW A rapid appraisal and equalities checklist that inclusion and diversity profile. Identification of engagement events. will enable you to look at your HR policies and equality specific targets and objectives linked procedures and ensure that these are being to the equality strategy. applied in a practical and fair way. TRAINING REVIEWING EQUALITY REPRESENTATION DIVERSITY AND INCLUSION TRAINING EQUALITY IMPACT ASSESSMENTS Reviewing equality representation and For leaders, managers and staff, helping them Internal support on conducting an equality recommendations of positive action activities. work through diversity situations by giving them assessment/policy review, scoping equality a non-threatening, non-politically correct space to relevance and completion of equality explore the issues and challenges for themselves impact assessments with appropriate and practically address this in the workplace. recommendation reports. Generic diversity programmes and specific programmes covering all diversity strands.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 17 NEXT CLOSE Print
  18. 18. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES DIVERSITY AND INCLUSIONWELCOME MANAGEMENT AND TEAM COACHINGCONTENTS Coaching includes: assisting individuals in identifying goals, increasing managerialCENTRES effectiveness and use of discretion, managing diverse teams, identifying and challenging inappropriate behaviour.Booking/DiscountsCOURSES CORPORATE DIVERSITY EVENTS Designing bespoke programmes contextualised TECHNICAL CENTRE to specific services or themes. Delivery of large-scale presentations and training seminars. Leadership Arranging key speakers to attend transformational practice sessions. Management Centre Vocational TRAIN THE TRAINER AND IN-HOUSE Soft Skills Centre INDUCTION PROGRAMMES Supporting staff to become internal diversityHOW TO SEARCH THIS DOCUMENT trainers and deliver the Equality and Diversity “Diverse Identifier” Induction Programmes.Book NOWukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 18 NEXT CLOSE Print
  19. 19. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SOCIAL AND ETHICAL ACCOUNTING AND REPORTINGWELCOME INTRODUCTION AWARENESS TO SOCIAL SYSTEMS – Level One 1 DAY • £315 Designed to introduce participants to the social issues and questions facing today’s SSFTCCONTENTS organisations, the significance of stakeholder concerns and the mechanisms that are being 21 September Heathrow developed to assist organisations in developing these issues. Once completed, you will beCENTRES able to register for a Social Systems Internal or Lead Auditor training course.Booking/DiscountsCOURSES SOCIAL SYSTEMS AUDITOR conversion course – Level three Course certificated by IRCA. Number A17281. 3 DAYS • £760 @ SSACC TECHNICAL CENTRE This Course is designed to help transfer your existing auditing skills from other management 17 September Manchester systems to those needed for audits of Social Systems. If you have already successfully 16 October Heathrow completed an IRCA certificated 5-day Lead Auditor training course, you can use the SS ACC Leadership to broaden your skills and knowledge base to understand and audit to social systems criteria. Management Centre Vocational SOCIAL SYSTEMS INTERNAL AUDITOR – Level TWO Soft Skills Centre 2 DAYS • £620 @ Designed to provide participants with the knowledge and skills necessary to perform internal ISSA audits of Social Systems and help interpret the requirements of Social Systems audit criteria. 19 September HeathrowHOW TO SEARCH THIS DOCUMENTBook NOW SOCIAL SYSTEMS LEAD AUDITOR – Level Three 5 DAYS • £1085 @ Course certified by IRCA. Number A17270 24 September Heathrow SSLAC This course is designed to provide confidence to auditors in the development and conformance 5 November Daventry of social responsibility specifications of a Social Systems audit. When you have successfully 10 December Manchester completed this course you will meet the training requirements to apply for registration as an IRCA Social Systems Auditor or Lead Auditor and be able to join a conversion course to transfer your skills to a different management system.ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 19 NEXT CLOSE @ Print
  20. 20. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES SOCIAL AND ETHICAL ACCOUNTING AND REPORTINGWELCOME ISO 26000 AWARENESS – Level three 1 DAY • £315 The course will benefit those planning to develop, implement and manage a socialCONTENTS FDIS responsibility system based on ISO 26000. 4 September HeathrowCENTRESBooking/DiscountsCOURSES CORPORATE RESPONSIBILITY – Level three 5 DAYS • £2500 @ Designed to provide participants with the knowledge and skills in best practice corporate TECHNICAL CENTRE responsibility tools and standards. Aimed at those responsible for developing corporate CRT 15 October Heathrow responsibility reports, who provide sustainability assurance and other related consultancy services, and external assurance providers who undertake assurance engagements. Modules Leadership can be taken individually or in multiples. Please call our dedicated training services team for Management Centre further information. Vocational Soft Skills Centre @HOW TO SEARCH THIS DOCUMENTBook NOWukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 20 NEXT CLOSE Print
  21. 21. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES BRITISH RETAIL CONSORTIUM (BRC)WELCOME A PRACTICAL INTRODUCTION TO THE GLOBAL STANDARD FOR PACKAGING AND PACKAGING MATERIALS - ISSUE 4 – Level One 1 DAY • £315CONTENTS BRC1 Designed for those responsible for implementation of the Standard. This course gives an 20 November Birmingham understanding of the standards requirements and provides a background and introductionCENTRES to the certification process.Booking/DiscountsCOURSES GLOBAL STANDARD FOR FOOD SAFETY – 1 DAY CONVERSION FROM ISSUE 5 TO ISSUE 6 – Level One 1 DAY • £315 @ Designed for manufacturers, Technical Managers and consultants implementing the BRC2 TECHNICAL CENTRE 12 September Bristol standard. This course gives an understanding of the changes to the standard, the audit 21 November Manchester process and corrective action requirements. Leadership Management Centre Vocational BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: A PRACTICAL Soft Skills Centre INTRODUCTION FOR MANUFACTURERS AND RETAILERS – Level One 1 DAY • £315 @ The aim of this course is to provide manufacturers and retailers with a basic overview of the BRC6 21 November Birmingham Standard, details of what is involved in certification, and an introduction to the first stages ofHOW TO SEARCH THIS DOCUMENT implementing the Standard at a manufacturing site.Book NOW BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: HOW TO IMPLEMENT – Level ONE 2 DAYS • £620 @ BRCCP The course provides an in-depth explanation of the principles, details and requirements of the Global Standard for Consumer Products Issue 3. It explains everything a manufacturer will need to know and understand to be able to implement the Standard at their manufacturing site. It includes details on the benefits of having the Standard for Consumer Products and explains the auditing and certification process. @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 21 NEXT CLOSE Print
  22. 22. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES BRITISH RETAIL CONSORTIUM (BRC)WELCOME UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR PACKAGING AND PACKAGING MATERIALS - ISSUE 4 – Level Two 2 DAYS • £620CONTENTS BRC3 This course covers the detailed requirements for anyone implementing or auditing against the Standard.CENTRESBooking/DiscountsCOURSES UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR FOOD SAFETY @ - ISSUE 6 – Level Two 2 DAYS • £620 Designed for new auditors, manufacturers and consultants implementing the standard. BRC4 TECHNICAL CENTRE 13 September BristoL This course gives an understanding of the standard, the audit process and a background 22 November Manchester to the certification process. Leadership Management Centre Vocational INTERNAL AUDITOR (ALL BRC STANDARDS) – Level Two Soft Skills Centre This course covers the detailed requirements for anyone managing or carrying out internal 2 DAYS • £620 @ BRC5 audits. The course is a mixture of workshop led discussions, practical activities and presentations. On day two, delegates undertake an audit using the skills and techniquesHOW TO SEARCH THIS DOCUMENT learned on day one. Feedback will be given on the case study audit and how to improve auditing techniques.Book NOW Introduction to Storage Distribution Issue 2 @ 1 DAY • £315 This course for managers of storage and distribution sites provides a background and introduction to the Global Standard for Storage and Distribution. BRC7 11 September Bristol The course includes topics such as the scope of the Standard, the Standard requirements 20 November Manchester and the certification process.ukacademy@sgs.com @+44 (0)1276 697 777 PREVIOUS 22 NEXT CLOSE Print
  23. 23. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES FOOD SAFETY MANAGEMENT SYSTEMSWELCOME INTRODUCTION AND AWARENESS TO ISO 22000 – Level One 1 DAY • £315 FSMSFTC An introduction for anyone involved in the development, implementation and managementCONTENTS of a Food Safety Management System. Once completed, you will be able to register for a 17 September Heathrow FSMS Lead Auditor training course.CENTRESBooking/DiscountsCOURSES ISO 22000 LEAD AUDITOR – Level three 5 DAYS • £1085 @ Course certified by IRCA. Number A17304 TECHNICAL CENTRE 16 July Heathrow FSMSLAC This course will equip food chain professionals with the skills and knowledge necessary 3 September Manchester to audit Food Safety Management Systems against ISO 22000:2005. When you have 15 October Belfast Leadership successfully completed this course, you meet the training requirements to apply for 12 November Daventry Management Centre registration as an IRCA FSMS Auditor or Lead Auditor and be able to participate in a conversion course to transfer your skills to a different management system. Vocational Soft Skills CentreHOW TO SEARCH THIS DOCUMENT @Book NOWukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 23 NEXT CLOSE Print
  24. 24. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES INFORMATION SECURITY MANAGEMENT SYSTEMSWELCOME INTRODUCTION AND AWARENESS TO ISO 27001 – Level One 1 DAY • £315 An introduction for anyone involved in the development, implementation and management ISMSFTCCONTENTS of an information security management system based on ISO 27001. Once completed, you 6 AUGUST South Wales will be able to register for an ISMS Lead Auditor training course.CENTRES 16 October ManchesterBooking/DiscountsCOURSES ISO 27001 LEAD AUDITOR – Level three TECHNICAL CENTRE 5 DAYS • £1085 @ Course certified by IRCA. Number A17279 This course is designed to provide confidence to auditors in the development, conformance 3 September Heathrow ISMSLAC and effective implementation of processes and the continuous improvement of systems. 12 November Manchester Leadership When you have successfully completed this course, you meet the training requirements Management Centre to apply for registration as an IRCA ISMS Auditor or Lead Auditor and will be able to join a conversion course to transfer your skills to a different management system. Vocational Soft Skills Centre @HOW TO SEARCH THIS DOCUMENTBook NOWukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 24 NEXT CLOSE Print
  25. 25. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012 SGS ACADEMY TRANSFORMING PEOPLE AND BUSINESSES FORESTRY STEWARDSHIP COUNCIL (FSC)WELCOME INTRODUCTION AND AWARENESS TO FSC – Level One 1 DAY • £315 Designed to provide participants with a better understanding of the Forest StewardshipCONTENTS FSCFTC Council (FSC) Chain of Custody (CoC) and its requirements. The approach will be systematic 9 October Heathrow and easy to understand in assisting participants to implement their companies’ FSC CoCCENTRES system in line with the requirements.Booking/DiscountsCOURSES FSC TRADEMARK AWARENESS WORKSHOP – Level One @ 1 day • £315 TECHNICAL CENTRE This workshop aims to provide participants with a better understanding of the Forest FSCTFTC Stewardship Council (FSC) Chain of Custody (CoC) Trademark requirements. The approach 10 October Heathrow will be systematic and easy to understand in assisting participants to meet the requirements Leadership of the FSC Trademark Standard (FSC-STD-50-001 (V1-2) EN). Management Centre Vocational Soft Skills Centre FSC AND PEFC INTRODUCTION, AWARENESS AND MAINTENANCE – Level Two @ 2 Days • £620 This course aims to provide participants with a better understanding of Chain of CustodyHOW TO SEARCH THIS DOCUMENT PEFTC (CoC) Management systems and their key requirements. The approach will be systematic 11 October Heathrow and easy to understand in assisting participants to implement and maintain their companies’Book NOW FSC and PEFC Chain of Custody systems in line with the Standards requirements. @ukacademy@sgs.com+44 (0)1276 697 777 PREVIOUS 25 NEXT CLOSE Print

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