The document discusses My Focus Consulting and its services related to various standards including ISO 9001, ISO 14001, ISO 19011, and OHSAS 18001. It covers the company's vision, quality policy, management system, services, and continual improvement process. Diagrams and tools are presented for analyzing problems and implementing solutions using the PDCA cycle. Audit programs and techniques are also mentioned.

1. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process

2. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process

3. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
My Focus Consulting
Education Quality Environment Audit Safety
The Company
Vision, Mission
Quality Policy
Team
Management
Sevices
Clients
Process

4. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer CONTINUAL IMPROVEMENT OF QUALITY
Satisfaction MANAGEMENT SYSTEM
Management
Resposibility
Human 5. Management
Responsibility
Resources
Process
Realization Customer Customer
6. Resource 8. Measurement
Owner Management Analysis, and Owner
Analysis and Improvement
Improvement 4. Management System
PDCA 7. Product
Realization
Requirements Satisfaction
Customer
Requirements
INPUT PRODUCT OUTPUT
Continouse
Improvement

5. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
Human
Resources
Process
Realization
Analysis and
Improvement
PDCA
Customer
Requirements
Continouse
Improvement

6. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer Secara Vertikal :
Satisfaction
Management 5. Tanggung Jawab Manajemen – menetapkan
Resposibility
persyaratan
Human
Resources
6. Manajemen Sumber Daya – menetapkan sumber
daya yang diperlukan
Process
Realization 7. Realisasi Produk – menetapkan dan melaksanakan
Analysis and
proses
Improvement 8. Pengukuran, Analisa dan Perbaikan – mengukur,
menganalisa dan meningkatkan hasil
PDCA
Secara Horizontal :
Customer
Requirements Mendemonstrasikan persyaratan masukan pelanggan yang
dikonversi ke dalam output
Continouse
Improvement

7. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
A (Action) P (Plan)
Ambil tindakan Tentukan
Human Yang perlu Tujuanan
Resources
C (Check)
System
D(Do)
Process Periksa
Penerapan
Pengaruhnaya
Realization A (Action) P (Plan)
Ambil
tindakan Yang Tentukan
Analysis and perlu Tujuanan
Improvement
C (Check) Sytem
D(Do)
Cost
Periksa
Penerapan
PDCA Pengaruhnaya
Customer
Requirements
System
Continouse
Improvement Time

8. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
Human
Resources
Process
Realization
Analysis and
Improvement
PDCA
Customer
Requirements
Continouse
Improvement

9. A P
C D
IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer TAHAP LANGKAH TEKNIK / ALAT
Satisfaction 1.Menetapkan Tema Lembar Pengumpulan Data/stratafikasi/Diagram
& Sasaran Pareto/Histogram/Bagan Kendali/Grafik/Sumbang
Management Saran/Flow Chart
Resposibility
2. Mencari Faktor-Faktor Stratifikasi/Diagram Tulang Ikan Diagram Pencar/ Sumbang
Penyebab Saran
Human PLAN
Resources
3. Menetapkan Penyebab Diagram Pencar / Diagram Pareto
Dominan
Process
Realization
4. Menetapkan Rencana Stratifikasi / 5W + 1H / Sumbang Saran
Penanggulangan
Analysis and
Improvement
DO 5. Melaksanakan -
Penanggulangan
PDCA
CHECK 6. Mengevaluasi Hasil Lembar Pengumpulan Data/stratifikasi/Diagram
Pareto/Histogram/Bagan Kendali/Grafik
Customer
7. Standardisasi Flow Chart / Sumbang Saran
Requirements
ACTION
8. Menetapkan Rencana Flow Chart / Sumbang Saran
Continouse
Berikutnya
Improvement

10. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management Material Faktor
Resposibility Manusia
Mesin Penyebab
Human Masalah
Resources
Process
Realization
Analysis and
Improvement
PDCA Metoda
Lingkun
gan
Customer
Requirements Metode Tulang Ikan adalah suatu metode untuk mencari
Continouse Penyebab masalah yang paling dominan
Improvement

11. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
Human
Resources
Process
Realization
Analysis and
Improvement
PDCA
Customer
Requirements
Continouse
Improvement

12. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
Human
Resources
Process
Realization
Analysis and
Improvement YOU
PDCA
Customer
Requirements
Continouse
Improvement

13. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Program Audit
Tujuan Dan
Cakupan Audit
Penerapan Program
Audit
Pemantauan,
Tinjauan Audit
Peningkatan Audit
Teknik Audit
Checklist
Simulasi

14. IWA-2007 ISO 9001 ISO 14001 ISO 19011 OHSAS 18001
Education Quality Environment Audit Safety
Customer
Satisfaction
Management
Resposibility
Human
Resources
Process
Realization
Analysis and
Improvement
PDCA
Customer
Requirements
Continouse
Improvement