Ismail Ibrahim Ismail is an Egyptian Muslim man seeking to further his hotel career. He has over 20 years of experience in hotel management roles such as night manager, chief operator, and lobby manager. He is highly skilled in customer service, handling guest requests and complaints, billing procedures, night audits, and group organization. Ismail is proficient in English and has a basic understanding of German. He is also knowledgeable in hotel management software and the Microsoft Office suite.
1. ISMAIL IBRAHIM ISMAIL
Employee's Objectives-:
To be more professional in my career.
Date of birth: - 08th of July, 1973.
Nationality: - Egyptian
Religion: - Muslim
Marital Status: - Married
Military Status: - Exempted
Permanent Address: - Cairo Nasr City, El Hay El Asher
Telephone: - 011 270 70 233
E-Mail:- ismail73ibrahim@yahoo.com
Education-:
May 1995 License of Languages & Translation
Al_Azhar University
Experience References-:
*Soluxe Cairo Hotel (105 Rooms) Chinese Company
From 01/05/2014 till now as Housekeeping Manager
*Soluxe Cairo Hotel (105 Rooms) Chinese Company
From 01/01/2014 till now as Lobby Manager
*CityMax Hotels (230 Rooms) (UAE) Land Mark Group.
From 08/06/2012 till 24/01/2013 as Night Manager
Sharm plaza (crown plaza*(
From 10/10/2010 till 01/02/2011 as Night & Duty Manager
*Serenity Makadi Heights (668 Rooms 5(*
From 01/11/2007 Till 2009 as Night Manager
*Carols Makadi Resort (514 Rooms 5(*
Chief Operator from 06/12/2006 till 31/10/2007 as
*Iberotel Makadi Oasis (521 Rooms 4(*
From 01/11/2005 till 01/12/2006 as Chief Operator.
*Sonesta Hotel Cairo & Casino (256 Rooms 5(*
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2. From 1998 till 31/10/2005 as Tele. Operator.
*Iberotel Palm Beach (518 Rooms 4(*
From 1997 Till 1998 as Supervisor Tele. Operator
*Iberotel Arabella Village (520 Rooms 4(*
From 1996 Till 1997 as Tele. Operator
Profile-:
-Self motivation with excellent communication skills.
-Positively interacting in team work
-Ready for immediate adaptation on new working
Condition or atmospheres
-Well trained & experience in five stars hotel business
Carrying out - High ability of working under pressure&
Individual responsibilities.
-High ability to work within a team with a perfect team
work spirit.
Job Skills-:
-Check In/Out & Billing Procedures.
Night Audit-
-Handling guest request.
Complains. Handling guest-
-Group organizing
-Hotel Orientation.
Language Skills-:
Arabic Native Language
English Very Good (Read – Write – Speak(
Germany Fair (Understanding – Speaking(
IT Knowledge-:
-XR soft (Chinese System likes Opera(
-Opera
-Fidelio Suite 8
-Fidelio 6.20 / 7.14
-MS-Office (Word – Excel –power point . . . . Etc(
Hobbies-:
Music, Computer, Football
Thanks for your attention
Ismail Ibrahim Ismail
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