general manager

1. Ahmed mahfouz reyadAhmed mahfouz reyad
Embaba-giza-egypt
E-mail: mahfouz356@yahoo.com
Tel: 01006304346-01026006110-0233541235
Career Objective:
Seeking a position to utilize my skills and abilities that offers Professional growth
while being resourceful, innovative and flexible.
Education:
 1996-2000 b.s.c of tourimant and hotel tourist guidance department
Highlights of Qualifications:
Language Skills:
 Fluent in Arabic (mother tongue).
 Very good command of spoken and written English.
 French fair
 Italian fair
Personal Skills:
 Huge experience at tourism field (communication-dealing-attitude
 Problem solving ability.
 Committed, self-motivated and persistence to achieve goals.
 Good communication skills and able to work with teams.
 Good presentation skills.
Computer Skills:
 Working with Windows 95, 98, 2000 , XP and Vista
 Microsoft office (Excel – Word- Access)
 Maintenance diploma
Hobbies: reading-sports-swimming

2. Current Job
-General Manager at holiday express hotel from 7/2010 till now
-Room division manager at holiday express hotel from8/2009till7/2010
-Front Front office &reservation manager at holiday express hotel 2009
-Front office manager at Cairo khan hotel from 2006 till 2008
-Assistant front office manager at Cairo khan hotel from7/2005 till1/2006
-Reservations manager at Cairo khan hotel from 8 /2004 till 7/2005
- Sales department at Cairo khan hotel from 1/2003 till 1/2004
-Senior receptionist at Cairo khan hotel 12/2002 till 1/2003
-Receptionist at pharaoh Egypt hotel from 2/2002 till 12/2002
- Receptionist at Cleopatra hotelfrom10/2001till 2/2002
- Receptionist at ali baba village at Hurghada from 6/2001till 10/2001
Job description:
Operator: worked as operator and got great got great skills at operation system
Operator skills: (fax communications – answer and repeat for out and inside lines
–formal talk)
Receptionist: Cleopatra hotel – pharaoh hotel – Cairo khan hotel
Reception skills:
- How to check in and check out for individual guest and group guest
- Ability for solving problems with guest and staff
- Special style at welcoming the guest
- A warring about everything related by the guest or cast
- Great ability for working under high pressure
- Course at marketing
- Course at sales
- Course at reservations
- Future development orientation
Senior reception:
Has a good ability to lead the stuff and role and solving any problems with guest or
stuff
Asst manger: controlling for all stuff and solve for any problems
Disk manger:
Dealing with all stuff and guest
Solving any kind of problems
Ability for develop and training stuff
Control at employee reports and the employment schedule
Personal Data:
Date of Birth May 6, 1975
Marital Status Married
Military Status exempted
Nationality Egyptian
Driving license Valid

3. Religion Muslim