New Tools to collaborate more effectively ...

1. The New Normal
Effizienzsteigerung statt
Michael Klemen
Reisekosten Cisco Systems
© 2009 Cisco Systems, Inc. All rights reserved. 1

2. Integration von Anwendung & Kollaboration:
Integrate Communications within the Procurement Process
Instant
Text to speech,
Message
Graphical displays,
Mobility (Dual
alerts, application
Mode, VoWLAN)
support
Collaboration
Text to speech,
Graphical displays,
alerts, application
support
Presentation_ID customer confidential Systems, Inc. All rights reserved.All rights reserved.
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2

3. WebEx® = Web Meetings
Wie gehts ?
http://howdoi.webex.com
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 3

4. Mitteilen
Get your point across
Present with style
Deliver interactive demos
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 4

5. Kommunizieren
Integrate live audio
WebEx Audio
MeetingPlace Audio
VoIP
Call attendees
Invite by phone
Chat / Polling
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 5

6. Anschauen / Video
Adjust frame rates
and resolution
Enable single or multiple
video sources
Float video panel
Use USB camera
or webcam
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7. Aufzeichnen und Archivieren
Record entire meeting
Video, Audio and Shared Content
Edit and add content
No additional hardware
or software required
Meeting.wrf
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 7

8. Ohne Grenzen : Cross-Platform
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9. Auch am iPhone
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10. Cisco WebEx Meeting Center auf Smartphones
Browser based access to
meetings
Integrated audio and web
conferencing on 3G or WiFi
Also supports integrated data on WiFi
and audio on 2G
Operating Systems
BlackBerry, Symbian and Windows
Mobile
Available since April 2009 Tested smartphones
Blackberry Bold, BlackBerry Storm in
Europe, BlackBerry Curve 8900,
Nokia E71 and Samsung BlackJack II
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 10

11. Einfach, Preiswert
Online Meetings…und viel mehr
Events Sales Training Support
Webinars Online sales Online training Remote support
Online events and access
Collaboration
Meetings Presence Workspace
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 11

12. Was wir machen :
Integrated collaborative daily workspace for all supplier and
GSCM employees
Everyday use
Personalized, with
secure user-based
access
Single workspace to
access all GSCM
systems
Two-way interactive
communications
Formal (ERP/PLM)
and informal (Web 2.0)
interactions
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 12

13. Was wir machen: Beschleunigte Kollaboration in
der Supply Chain durch TelePresence
Roll Out Transactions Enabled
Major Internal Business Reviews
Manufacturing Sites
Proposals
Major Contract
Manufacturing Sites Negotiations
Czech
Republic
Major StrategicBoxborough
Logistics Lausanne NPI Planning & Execution
Shanghai
Centers
San JoseAustin Atlanta
Hong Kong
Houston Demand/Supply
Guadalajara Doumen Shenzhen
CoordinationThailand
Bangalore
Penang
Singapore
Supplier Collaboration Leadership via TelePresence
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 13

14. Kollaborative Entwicklung
Provides manufacturing designers and engineers with real-time
collaboration which accelerates time to market, improves the quality
of collaboration, gains efficiency through reduced travel, all in a
secure environment.
Main Design Center TelePresense Supply Partner TelePresense
DCV allows active CAD
virtualization, collaboration on
CAD model and live designer
interaction, while full dataset
remains secure
Remote Design Center Data Center
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15. Telepresence:
Nicht nur Reisekostenreduktion
Number of Mfg Trips: 14,700 Significant savings in Executive time
Potential Reduction from Can combine different locations
Telepresence: 26%* Meetings happen that otherwise
No. of Trips Reduced: 3,822 wouldn’t
Average Cost Per trip: $1100** Conflict resolution in real-time
Total Cost Savings: Better and Faster Decisions:
~ $4.2M = 25% reduction of total
Mfg travel costs Priceless
* This is the current Cisco on Cisco meeting avoidance rate (based on 45% product utilization)
** Includes T&E. Factors out cost of Pacesetters and All-Hands
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15

16. Savings /
Reductions -
FY09
Customer Visits: 52%
Internal Meetings: 87%
External Meetings: 64%
Training: 94%
- FY09 YTD -
Actual: $209.6m
Target: $200m
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 16

17. Savings / Reductions – 5 Standorte
Ersetzte Meetings Monatliche Reisekosten 3 Jahre
Ersparnis
10% 48.750,00 €
15% 32.512,50 €
5% 3.583,33 €
Monatlich 3 Jahre
Total Invests 32.693,00 € 1.176.948,00 €
Total other costs 15.777,78 € 568.000,00 €
Total Savings 87.345,83 € 3.144.450,00 €
Total Cost
of Ownership -38.875,06 € -1.399.502,00 €
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 17

18. Experten Virtualisierung – Grenzenlos
Unified Communications Mashup
Kim Hansen
Status:
Preferred:
Robert Frank Debbie Pattison
Status: Status:
Preferred: Mike Contreras Preferred:
Status:
Preferred:
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 18

19. Technologie vor Ort
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20. Technologie vor Ort
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21. TheFLIP.com – Was ist die Lösung
New York Times
“One of the most significant electronics products of
the year”
Which Business Process needs no explanation, no
maintainance view, no graphical view.....
If a picture tells 1000 words – how many do you get
by video.....
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 21

22. TheFLIP.com – Was ist die Lösung ?
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 22

23. TheFLIP.com – Wer hat die Lösung ?
Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 23

24. Verteiltes Arbeiten
Provides secure visibility and rich collaboration between multiple plant
locations, enterprises, and partners to improve the speed and effectiveness
of business decisions.
Secure
Contract Manufacturer Real-time data visibility
Plant
data from
across supply chain CM to
Network Detects SAP MII
“Component Failure”
Rich, contextual, real-
and sends alert time collaboration
Leverage existing
systems and
infrastructure
Production
Production
Manager connects
Manager contacts
to alternate through
supplier supplier Supplier
MII
MII acknowledges order
over phone
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25. Cisco customer confidential © 2009 Cisco Systems, Inc. All rights reserved. 25