This document discusses multi-agency working and identifies several key points: It defines multi-agency working as different professionals like nurses, doctors, social workers working together to achieve a shared goal for a patient or client. A case study example is provided of different medical professionals collaborating on an elderly patient's care after a stroke. Potential positives of multi-agency working include better quality, more holistic services for individuals; better family support; and faster access to specialized services. However, challenges can include issues with communication between professionals, differing organizational cultures and values, and staff retention problems when new professionals lack full knowledge of a case. Training on roles and effective communication are identified as ways to improve multi-agency collaboration.