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LANPlanner 13.0
Quick Start Guide
72E- 157641- 01
Rev A – October 2011
Thank you for choosing LANPlanner from Motorola Solutions. Please read the Quick Start
Guide installation/upgrade instructions prior to installing the software. Should you have
any questions during this installation/upgrade process, please feel free to contact us.

   1.800.653.5350 (United States and Canada)

   +55.11.4133.3180 (South America)

   +420.533.336.123 (Europe, the Middle East and Africa)

   1.800.457.439 (Australia)

   +65.6796.9600 select "2" for Technical Support (Asia Pacific)

   001.631.738.6213 (For international callers outside the US)

   For additional support contact options
   visit: http://www.symbol.com/services/contactsupport




Motorola LANPlanner Quick Start Guide - Page 1 of 17.
Table of Contents
RECOMMENDED SYSTEM REQUIREMENTS ............................................................................................................................. 3
INSTALLATION ON WIN XP, WIN VISTA, OR WIN 7 ............................................................................................................. 3
    PREPARATION ............................................................................................................................................. 3
    INSTALLATION PROCEDURE ............................................................................................................................. 4
    RESTORING YOUR DATA ................................................................................................................................ 4
WLAN CARD HARDWARE REMOVAL PROCEDURE .............................................................................................................. 5
CUSTOM DRIVER INSTALLATION FOR THE WLAN CLIENT CARD ................................................................................ 5
LICENSE ACTIVATION ..................................................................................................................................................................... 8
    USING A LICENSE FILE ................................................................................................................................... 9
    USING AN AUTHORIZATION CODE .................................................................................................................... 9
    MULTIPLE PC INSTALLATION ........................................................................................................................... 9
INTRODUCTION TO USING LANPLANNER ........................................................................................................................... 10
    MODELING YOUR BUILDING OR CAMPUS ........................................................................................................... 10
    DESIGNING YOUR NETWORK .......................................................................................................................... 10
    VISUALIZING NETWORK PERFORMANCE ............................................................................................................. 11
WHAT’S NEW IN LANPLANNER 13.0.0 ................................................................................................................................... 13
    ENHANCEMENTS ........................................................................................................................................ 13
    CRITICAL FIXES ......................................................................................................................................... 14
    GENERAL FIXES ......................................................................................................................................... 14
KNOWN ISSUES RELATED TO LANPLANNER 13.0.X......................................................................................................... 16




Motorola LANPlanner Quick Start Guide - Page 2 of 17.
Recommended System Requirements

To effectively use this application, the following computer platform is recommended:

      •   Intel® Pentium® 4 1.5 GHz or better (or equivalent)
      •   Microsoft® Windows® XP SP2, Windows Vista (32 and 64 bit), or Windows 7 (32 and 64 bit)
      •   Microsoft Word® XP (Word 2002) or later (required for generating Reports)
      •   1 GB RAM (minimum)
      •   500 MB free disk space for installation
      •   1024x768 VGA with true color
      •   Mouse, trackball or compatible pointing device with scroll wheel
      •   Microsoft Internet Explorer 6.0 or later
      •   CD-ROM drive

Support for Wireless Measurement via RF Monitoring Mode: In order to enable data collection via RF
Monitoring mode, you will need one of the WLAN client cards that support Motorola’s custom driver. The
latest list of supported WLAN cards is available online at www.onepointwireless.com/rfdesign/adapters.


                          Installation on Win XP, Win Vista, or Win 7

Installing LANPlanner is much like installing any other Microsoft Windows software. However, LANPlanner
uses electronic license control, so an extra activation step will be required. In order to install LANPlanner,
you       will   need    your     installation   CD     (or     installation   executable   downloaded       from
onepointwireless.com/rfdesign) and some way to transfer files to your PC or receive email directly on your
PC.

          IMPORTANT NOTE: You will need to uninstall any previous versions of LANPlanner prior to
          installing the new LANPlanner unless you are applying an upgrade patch file. As for your
          user data, they will be backed up to a directory called UserBackup in the directory of the
          new      installation  of    LANPlanner       (the   default   location is    C:Program
          FilesLANPlannerUserBackup). The instructions for restoring your data are listed under
          the ‘Restoring Your Data’ section in the following paragraphs.


Preparation

It is very important to perform the following preparatory steps to ensure your installation goes smoothly:

      •   Administrative Privileges Are Required for Install: a user with local administrative privileges must
          install LANPlanner. Non-administrative users may use the software once it has been installed.
      •   Internet Explorer 6.0 or better is required to properly run LANPlanner.
      •   Windows Service Packs: Your software will work best running with the most recent updates of
          Windows. These upgrades are available through the Microsoft Windows Update web site.




Motorola LANPlanner Quick Start Guide - Page 3 of 17.
Installation procedure

To install LANPlanner, please follow these steps in the order presented:

   1. Close any programs running within Windows before starting the installation process.

   2. Log on as ‘Administrator’ or as a user with administrative or power user privileges.

   3. Insert the LANPlanner product CD into the CD drive (or double click the Installation executable if
       downloaded from onepointwireless.com/rfdesign)

   4. If installing from a CD and Autorun is activated on your computer, the setup program will start
       automatically. Otherwise, run SETUP.EXE from the root folder on the product CD.

   5. If installing from an installation executable, choose a location for storing the temporary installation
       files. These files can be removed at a later date or kept for product repairs or reinstallations.

   6. Read the warnings and the license agreement. You must accept the license agreement to continue.

   7. To choose the destination folder where the program files will be stored on the hard drive, click the
       Configure button next to the product selection. We recommend you accept the default folder name.
       If you choose a hard drive other than the default C: drive, be sure to also type in a directory name;
       e.g. click on your D: drive and then type in Program FilesLANPlanner.

   8. Click Next to begin the installation process.

   9. When setup is complete, you are ready to run the software by going to the Windows Start Menu and
       selecting Programs > LANPlanner> LANPlanner.


Restoring Your Data

As mentioned in the previous sections, any user data from a previous install of LANPlanner will be
preserved and backed up during the installation of the new LANPlanner.          Your Workspaces directory is
automatically brought into your new install. However, if you have modified one or a combination of the
following

   •   Antennas
   •   Parts List Library
   •   Channel Sets
   •   Partition Library
   •   Performance Tables

You can restore them by following these instructions.

       IMPORTANT NOTE: The instructions will refer to the UserBackup directory. The default
       location of this directory is: C:Program FilesLANPlannerUserBackupBackupXX.

   10. Restore your parts list library –
       Copy the BOM directory from the UserBackupBackupXX folder to the BOM subfolder of C:Program
       FilesLANPlanner. Overwrite any file with the same name.




Motorola LANPlanner Quick Start Guide - Page 4 of 17.
11. Restore your partition library -
       Copy the file partlibrary.xml from the UserBackupBackupXXDefaults folder to the Defaults
       subdirectory of C:Program FilesLANPlanner. Overwrite any file with the same name.

   12. Restore your channel sets -
       Copy the Channels directory from the UserBackupBackupXX folder to the Channels subfolder of
       C:Program FilesLANPlanner. Overwrite any file with the same name.

   13. Restore your antenna radiation pattern files -
       Copy the Antennas folder from the UserBackupBackupXX folder to the Antennas subfolder of
       C:Program FilesLANPlanner. Overwrite all files with duplicate names.

   14. Restore your performance tables -
       Copy the Tables folder from the UserBackupBackupXX folder to the Tables subfolder of C:Program
       FilesLANPlanner. Overwrite all files with duplicate names.


                       WLAN Card Hardware Removal Procedure
       IMPORTANT NOTE: You should only remove your WLAN card adapter from your computer
       using the following hardware removal process. Failure to follow this process could cause
       your computer to crash and loss of data.

Step 1: First, close down or ensure that LANPlanner is not running


Step 2: Double click the Safe Hardware Removal icon in your system tray:


Step 3: Select your Wireless LAN Adapter from the Safely Remove Hardware dialog and choose Stop


Step 4: Again select your adapter and select Ok to confirm you wish to remove the hardware (Note, this will
not uninstall the driver. This process simply allows you to safely unplug the adapter from your computer)


Step 5: You may now remove the WLAN Adapter from your computer.


               Custom Driver Installation for the WLAN Client Card

In order to enable data collection via RF Monitoring mode, you will need one of the WLAN client cards listed
in the recommended system requirements with LANPlanner’s custom driver installed.

       IMPORANT NOTE: Do not install the card manufacturer’s driver. The installation of
       Motorola's custom WLAN driver may not work correctly if the manufacturer’s driver has been
       previously installed on your computer. If the manufacturer’s driver or other suitable driver
       has been previously installed on your computer, please uninstall the client card before
       proceeding.

Step 1: Insert the network adapter into your computer’s PCMCIA slot or USB port.


Step 2: If the Hardware Update Wizard dialog window appears, choose Cancel.




Motorola LANPlanner Quick Start Guide - Page 5 of 17.
Step 3: Run the DriverSetup.exe installer located in HelpWLAN Drivers located within your installation
directory.


Step 4. Click Next to begin the driver installation process.




Motorola LANPlanner Quick Start Guide - Page 6 of 17.
Step 5. You must accept the license agreement before installing the driver. If you accept the agreement,
check the radio button I accept this agreement and click Next.




Step 6. The wizard will begin searching for your new hardware.




If you receive a warning message saying that the software you are installing has not passed Windows Logo
testing, click Continue Anyway.




Motorola LANPlanner Quick Start Guide - Page 7 of 17.
Step 7. If the dialog indicates your hardware is ready to use, the installation was successful and the card is
now ready for use with RF Monitoring mode measurements.




If   you   encounter    an   error   please    contact   Motorola’s    wireless   software    support   team
at EMB.support@motorola.com.


                                         License activation

After installing the software, you have 14 days to install the license. Each time you access LANPlanner, the
Connector License dialog is displayed until the license is installed. The Connector License dialog can also
be accessed by selecting Help > Manage Licenses.




Motorola LANPlanner Quick Start Guide - Page 8 of 17.
There are two methods used to install a license:
   •   Using a license file
   •   Using an authorization code (the most common method)
To use either of these methods to install a license, you must have a license file or an authorization code
from Motorola.


Using a License File

A license file contains information about your license. If you have a license file, select the I have a License
File option. Use the Browse button (next to the License File field) to locate the file and select it. Once you
have selected the licensing file, click Apply. The license information is updated.


Using an Authorization Code

If you have an authorization code, select the I have an Authorization Code option. Enter your authorization
code, company name, contact phone number, and email address. Then, click Download. The license is
downloaded from the Connector and the license details are displayed at the bottom of the Connector
License dialog. Now, click Apply. The license is installed using the authorization code.

       IMPORTANT NOTE: If you need to use a proxy to access the internet, select the Use proxy
       for Internet Access option. The proxy settings must already be configured using Configure >
       Configure Proxy Settings.


Multiple PC installation

According to the license agreement, your software can only be installed on one PC. License unlock codes
will not be provided for multiple PCs.


Motorola LANPlanner Quick Start Guide - Page 9 of 17.
Introduction to using LANPlanner

Now that you have installed the software, you can        menu).     The Building Wizard will prompt you
begin designing your wireless network. This              through the creation of your building model.
Quick Start Guide provides a summary of the              Step-by-step instructions for using the Building
basic steps in formatting a building, so that you        Wizard can be found in the User’s Guide.           In
can more easily complete your first project. You         short, you will specify the number of floors in
can refer to the full LANPlanner User’s Guide for        your building, import a scanned image or CAD
detailed information about each step in the              floor plan for each floor, then use the tools in the
process.   The   basic     steps   in   executing   a    Building Wizard to trace or convert walls and
LANPlanner project are:                                  other radio signal obstacles. Each wall you trace
                                                         or convert will be classified into one of the
   •   Create a 3D virtual model of your building        LANPlanner partition types, which has associated
       or campus: the “RF Intelligent Map”.              radio signal attenuation properties. As you trace
   •   Create a 3D virtual model of your wireless        or convert each wall from a CAD drawing, its
       network: the “RF Intelligent Model”.              height is also assigned, creating a 3D model. You
   •   Simulate the behavior of your network,            will need to specify the scale of each floor of the
       and modify its design, until your                 building (or of some part of it) and indicate a
       performance criteria are met.                     point of alignment for stacking the floors. When
   •   Document the design with a bill of                you are finished using the Building Wizard, click
       materials and full design report.                 Assemble Building to validate your selections and
                                                         finalize your building model.
Modeling your building or campus
                                                         Designing your network
LANPlanner makes it easy to create a 3D virtual
model of your building environment.          The 3D      Now that you have a 3D virtual model of your
model you will create consists of radio signal           building (the RF Intelligent Map), you are ready to
propagation obstacles (e.g. walls) and includes          create a 3D virtual model (The RF Intelligent
height, width, location and how much they                Model) of a wireless network.       For wireless LAN
attenuate radio signals.                                 applications this could be something as simple as
Your building model starts with a diagram of the         a co-located antenna directly attached to an
building floor plan. You can use a digital scan of       Access Point or more sophisticated detached
a paper floor plan (e.g. a fire escape plan scanned      antennas    connected    to   the    Access   Points.
into a digital picture format such as JPG, BMP or        LANPlanner supports the modeling of these and
GIF) or a CAD file created by an architect or            many other wireless network equipment types
contractor.   You can even draw a floor plan             that you may wish to deploy, including the 3D
freehand based on a verbal description of the            routing of cables through your virtual building
building. LANPlanner helps you convert a floor           model.
plan into an RF Intelligent Map that contains            To install an Access Point in your building, use
embedded radio propagation properties.                   the Network Design > Place Access Point menu
To create your 3D building model, use the                command.     Double-click on the Access Point in
Building Wizard (located in the Format Building          the ‘Place Access Point’ dialog window that



Motorola LANPlanner Quick Start Guide - Page 10 of 17.
supports your desired standards.        Click in the      you wish to model and choose between Forward
drawing to indicate the location of your Access           and Reverse Links. Press Next.               Highlight the
Point. You can continue clicking in the drawing if        Access Point(s) you wish to predict for and then
you wish to add more than one Access point.               click OK.    Wait for the software to calculate the
Once you have placed the desired number of                simulation results – it shouldn’t be a long wait.
Access points, simply right click or press the Esc        The result will be a sheet or grid of colored
button.   Click Done to exit the ‘Place Access            squares draped over your building walls.                    The
Point’ dialog box. To edit properties of your             color and height of the squares indicates the
Access Points, you can go to Network Design >             received signal power at that point in the
Edit/Remove Access Point, highlight an Access             building. You can hover your mouse pointer over
point and click Edit.     The ‘Edit Access Point’         the grid edges to get a tooltip reading of the
dialog provides fields for specifying the transmit        signal strength.
power, air interface standard, channel, frequency         To improve the appearance of the simulation
and other characteristics.       You can click the        results, choose the View > Shade > Flat Shaded,
Distribution System Editor button in the Edit             Edges On menu command, or the View > 3D
Virtual Source dialog to add cabling, antennas,           Views > SW Isometric menu command. Now you
and other components to your network. In the              can   visualize     how     RF    will   travel      in     your
resulting Distributed Antenna System dialog, click        deployment environment.
the Add button to add parts to your network. If           For a detailed list of the equipment, cabling and
you add a cable, you will need to route the cable         antennas used in your network design plan, use
by clicking in the drawing to indicate its path           the Utilities > Display Bill of Materials menu
through the building (right click or hit the Escape       command to list the equipment you used.
key to stop routing cable). If you choose to add          To use the Reporting feature, go to Utilities >
an antenna, you’ll be able to view the radiation          Reports.     In the Report Configuration dialog
pattern   for   each   antenna     in   the   list   of   window, you see several tabs. Under the Project
specifications provided with LANPlanner. You can          Overview tab, you can add information about the
also install connectors, splitters, amplifiers, and       design project.      Next, the Design Summary tab
other components.                                         allows you to choose what types of information
When you click OK to exit the Distributed Antenna         you   wish    to    include      regarding     the        Access
System editor dialog, and OK again to exit the            Points.    Select the options you wish to have
Edit Access Point dialog, you’ll complete the             displayed in your report.            Finally, under the
process of installing a virtual Access Point and its      Predictions tab, you can choose the Air Interface
associated distribution system in your building           Standards and the type of simulations you wish to
model.                                                    have included.       Choose at least one of the
                                                          standards          under      the        Air         interface
                                                          standards.    Under Contour Simulations, select
Visualizing network performance
                                                          ‘Include     contour       simulations’        and        ‘Power
Now that you have equipment placed in your RF             (RSSI).’ Under Grid Simulations, select ‘Include
Intelligent Model, you can simulate and visualize         Grid Simulations’ and Power (non-composite
its expected performance.        Select the Network       RSSI). Click the Generate Report button. A Save
Design > Quick Predict menu command to access             As window will pop up. Choose an appropriate
the Quick Predict Dialog Box.            Select Grid      location for saving the report and make sure to
Predictions and click Configure to adjust the grid        enter a file name. Click Save and wait as the
parameters.     Select the Air Interface Standards        reports are generated. When the Report has been


Motorola LANPlanner Quick Start Guide - Page 11 of 17.
generated, a prompt will notify you. You can then
open up the Report using Microsoft Word from
the location where you saved it.




Motorola LANPlanner Quick Start Guide - Page 12 of 17.
What’s New in LANPlanner 13.0.0
                                                          •   Improved the workflow for changing the
                                                              material type of a partition
Enhancements                                              •   Improved the workflow for aligning one floor
                                                              with respect to the rest of the building
   General Improvements                                   •   Improved the workflow for drawing walls
   •   Added a product Start Page to provide up-to-       •   Improved the workflow for drawing rooms
       date information on product announcements,         •   Added the ability to draw an arc-based wall
       enable quick access to common operations,          •   Improved the workflow for drawing ceiling
       and simplify the product licensing process.            regions
   •   Added a modeless, general use building             •   Added the ability to free-form erase partitions
       modeling panel for quick access to building        •   Added the ability to erase regions of partitions
       modeling tools and options                             or ceiling within a polygonal boundary
   •   Added a quick-access visibility toolbar            •   Added the ability to insert a doorway into
   •   Added a toolbar for changing the current floor         existing partitions
   •   Updated menu layout to improve usability           •   Added the ability to insert new partitions into
   •   Added support for blended-color grid                   existing partitions (e.g., inserting a length of
       visualizations (this is now the default view)          glass for a window into existing brick)
   •   Added support for bitmap-based grid                •   Improved the workflow for inserting a
       visualizations                                         background image
   •   All drawing data can now be saved into a           •   Added a modeless list of unformatted layers in
       single-file format, “.spz”, for easy transfer          the drawing for quick access to standard
       between systems and / or upload to an ADSP             processing / conversion features
       server                                             •   Improved workflow for changing the visibility
                                                              of entire floors
                                                          •   Improved workflow for adding / deleting floors
   Building Modeling
                                                          •   Added the ability to create a copy of all
   •   Added support for undo / redo of building              building data on a floor
       modeling operations                                •   Improved workflow for changing the order of
   •   Added the ability to cut / copy / paste building       the building floor stack
       entities across floors                             •   Improved workflow for adjusting the free space
   •   Added RF-Intelligent detection of wall overlap         path loss with respect to a suggested WLAN
       to increase future prediction accuracy during          planning guide
       building modeling process                          •   Added the ability to easily scale the attenuation
   •   Improved right-click context menu options for          of partition types based on the number of lines
       quick access to building formatting options            representing a wall in the drawing
   •   Added support for entity selection using a         •   Added the ability to edit the color of ceiling
       polygonal boundary                                     regions
   •   Added support for rotating entities clockwise /    •   Improved the workflow for changing the
       counter-clockwise in 90 degree increments              visibility of individual partition types
   •   Added support for rotating entities counter-       •   Improved the workflow for changing the
       clockwise by an arbitrary angle                        visibility of equipment, predictions,
   •   Improved the workflow for changing the height          measurements, and other drawing data
       of partitions                                      •   Improved the workflow for changing the
   •   Added the ability to lift partitions above the         background image fade
       floor



Motorola LANPlanner Quick Start Guide - Page 13 of 17.
•   Added the ability to change the visible              •   Fixed a crash that occurred if the replace
       thickness of partition types based on                    button is clicked when a sensor is selected
       attenuation or type                                      within the BOM summary dialog
                                                            •   Fixed a bug where the application would hang
   Equipment                                                    when starting a SiteSpy server on Windows
                                                                Vista
   •   APs can now be configured as dual-mode, AP /
                                                            •   Corrected an inaccurate result that occurred in
       Sensor, devices (e.g., the Tri-Radio AP7131N)
                                                                some reverse- link SINR predictions
   •   Full support for all device templates supported
                                                            •   Fixed a bug where specific channel
       for management by ADSP
                                                                configurations involving 802.11a/n channels
   •   Sensors can now be moved across floors
                                                                34, 38, 42, and 46 could not be scanned with
   •   The edit sensor dialog now displays the device
                                                                the USB WLAN driver
       model
   •   The edit sensor dialog now displays the list of
       air standards supported by the device              General Fixes

   Predictions                                              Building Modeling
   •   Adjusted the default distance-dependent path         •   A default Floor1 is now added to all drawings
       loss values for 2.4GHz and 5GHz (Note: This          •   The drawing legend is now automatically
       will result in very different simulation results         available in all drawings
       for a default, unmodified drawing. However,          •   Corrected meters / feet conversions in the
       the results will be more in-line with the                Prune Overlapping Partitions dialog
       expected values for a typical office building.)      •   Fixed a bug where changing the set of drawing
   •   Sensors are now supported in Application                 partition types to use the same types from the
       Planning visualizations                                  global partition library was not updating
   •   Application Planning now supports reverse link           correctly
       requirements
                                                            Equipment
   Measurements
                                                            •   Equipment markers are no longer removed
   •   The WLAN survey log file format has been                 during pre-processing of the drawing for
       updated. Survey files now have the extension,            building formatting
       “.mlz”
   •   Improved the in-survey scalability of WLAN           Predictions
       surveys for large numbers of measurement
       locations                                            •   Exiting the Application Planning panel using
   •   GPS enabled WLAN surveys are now supported               the ‘x’ button in the upper-right-hand corner
                                                                of the panel now correctly clears the prediction

   Licensing                                                    result
                                                            •   AP overload rings displayed during some
   •   Improved workflow for product licensing                  Application Planning report visualizations are
   •   License server monitor is now a standalone               now correctly cleared for subsequent
       application.                                             visualizations in the report
                                                            •   Reverse link contour predictions in reports no
                                                                longer show an extra contour
Critical Fixes

   •   Fixed crash that occurred when the building
                                                            Measurements
       wizard is opened while the measurement
       visualization panel is active



Motorola LANPlanner Quick Start Guide - Page 14 of 17.
•   Measurement data is now correctly scaled          Miscellaneous
       along with the result of the drawing within the
                                                         •   Fixed a bug where any device imported from
       existing scale drawing workflow
                                                             ADSP was listed as a new device in the import
   •   Cancel button no longer functions the same as
                                                             log regardless of whether or not it was already
       the OK button in the Anritsu communication
                                                             in the drawing
       configuration dialog
   •   Fixed a bug where the displayed legend for a
       throughput graphical marker view was
       incorrect in a certain workflow




Motorola LANPlanner Quick Start Guide - Page 15 of 17.
Known Issues Related to LANPlanner 13.0.x
                                                                     9.   Go to Start -> Control Panel ->
   •   Compatibility with previous Motorola PC-based
                                                                          Network Connections
       software versions: Note that earlier versions of
                                                                     10. Right click the Motorola measurements
       LANPlanner cannot open drawings created with
                                                                          adapter and select Properties
       version 12.2 or higher.
                                                                     11. In the dialog that appears uncheck the
   •   When visualizing 802.11n performance for
                                                                          Trend Micro Common Firewall Driver in
       40MHz channels it may be necessary to
                                                                          the list of available network
       configure the color scheme for your
                                                                          components and press OK
       visualization to include higher data rates than
       the default 130Mbps. A suggested scheme has
                                                             •   Virtual Environments Not Supported:
       already been provided for this. To assign the
                                                                 LANPlanner currently is not supported on
       Peak Data Rate (up to 300Mbps) scheme:
                                                                 third-party virtual environments such as Citrix
                                                                 or VMWare. LANPlanner will only operate in a
           1.      Open your drawing
                                                                 native operating system environment.
           2.      Select Utilities->Edit Color Schemes...
                                                             •   Some Unicode Characters will not display
                   from the menu
                                                                 correctly when viewed in a 3D shaded mode.
           3.      Select the data rate display type you
                                                             •   Installation may fail on some HP PCs. A
                   would like to change from the Color
                                                                 warning message regarding the software
                   Scheme Assignment list (Contour Data
                                                                 MSXML is given during the installation failure.
                   Rate, Grid Data Rate, etc.)
                                                                 If this occurs, please contact Motorola Wireless
           4.      Click the Edit button in the Color
                                                                 Software Support and a fix will be promptly
                   Scheme Assignment section of the
                                                                 supplied.
                   dialog
                                                             •   Installing the Motorola WLAN driver on a PC
           5.      Select the Peak Data Rate (up to
                                                                 with the AirPCapN driver installed first may
                   300Mbps) color scheme
                                                                 cause the PC to crash.

   •   Conflict with TrendMicro firewall: TrendMicro         •   AP7181 data rate predictions show 0Mbps.
       firewall must be disabled before taking                   This is a specific restriction in the AP7181
       measurements in RF Monitoring mode with the               performance table and not a bug. A
       custom driver to avoid possible system crashes.           performance curve that enables AP7181 data
       The following steps can be taken to disable the           rate predictions will be provided in a
       firewall:                                                 forthcoming release.
                                                             •   Reports sometimes fail to generate when using
           6.      Go to Start -> Run -> services.msc            custom grid boundary regions. When running
           7.      Double click the service named                the Utilities > Reports command, if “Select
                   OfficeScanNT Personal firewall                Region” from the Boundary tab is used to
           8.      In the dialog that appears change the         define a custom region then in some random
                   Startup type to Disabled, press Stop          cases the report may fail to generate
                   and click Ok                                  successfully. It is recommended that users
                                                                 select “Entire Region” in this dialog.




Motorola LANPlanner Quick Start Guide - Page 16 of 17.
1.800.653.5350 (United States and Canada)

                               +55.11.4133.3180 (South America)

                   +420.533.336.123 (Europe, the Middle East and Africa)

                                     1.800.457.439 (Australia)

                +65.6796.9600 select "2" for Technical Support (Asia Pacific)

                 001.631.738.6213 (For international callers outside the US)

                             For additional support contact options
                    visit: http://www.symbol.com/services/contactsupport




Motorola LANPlanner Quick Start Guide - Page 17 of 17.

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Motorola lan planner v13.0 quickstart guide 72 e-157641-01_quickstart-lp

  • 1. LANPlanner 13.0 Quick Start Guide 72E- 157641- 01 Rev A – October 2011 Thank you for choosing LANPlanner from Motorola Solutions. Please read the Quick Start Guide installation/upgrade instructions prior to installing the software. Should you have any questions during this installation/upgrade process, please feel free to contact us. 1.800.653.5350 (United States and Canada) +55.11.4133.3180 (South America) +420.533.336.123 (Europe, the Middle East and Africa) 1.800.457.439 (Australia) +65.6796.9600 select "2" for Technical Support (Asia Pacific) 001.631.738.6213 (For international callers outside the US) For additional support contact options visit: http://www.symbol.com/services/contactsupport Motorola LANPlanner Quick Start Guide - Page 1 of 17.
  • 2. Table of Contents RECOMMENDED SYSTEM REQUIREMENTS ............................................................................................................................. 3 INSTALLATION ON WIN XP, WIN VISTA, OR WIN 7 ............................................................................................................. 3 PREPARATION ............................................................................................................................................. 3 INSTALLATION PROCEDURE ............................................................................................................................. 4 RESTORING YOUR DATA ................................................................................................................................ 4 WLAN CARD HARDWARE REMOVAL PROCEDURE .............................................................................................................. 5 CUSTOM DRIVER INSTALLATION FOR THE WLAN CLIENT CARD ................................................................................ 5 LICENSE ACTIVATION ..................................................................................................................................................................... 8 USING A LICENSE FILE ................................................................................................................................... 9 USING AN AUTHORIZATION CODE .................................................................................................................... 9 MULTIPLE PC INSTALLATION ........................................................................................................................... 9 INTRODUCTION TO USING LANPLANNER ........................................................................................................................... 10 MODELING YOUR BUILDING OR CAMPUS ........................................................................................................... 10 DESIGNING YOUR NETWORK .......................................................................................................................... 10 VISUALIZING NETWORK PERFORMANCE ............................................................................................................. 11 WHAT’S NEW IN LANPLANNER 13.0.0 ................................................................................................................................... 13 ENHANCEMENTS ........................................................................................................................................ 13 CRITICAL FIXES ......................................................................................................................................... 14 GENERAL FIXES ......................................................................................................................................... 14 KNOWN ISSUES RELATED TO LANPLANNER 13.0.X......................................................................................................... 16 Motorola LANPlanner Quick Start Guide - Page 2 of 17.
  • 3. Recommended System Requirements To effectively use this application, the following computer platform is recommended: • Intel® Pentium® 4 1.5 GHz or better (or equivalent) • Microsoft® Windows® XP SP2, Windows Vista (32 and 64 bit), or Windows 7 (32 and 64 bit) • Microsoft Word® XP (Word 2002) or later (required for generating Reports) • 1 GB RAM (minimum) • 500 MB free disk space for installation • 1024x768 VGA with true color • Mouse, trackball or compatible pointing device with scroll wheel • Microsoft Internet Explorer 6.0 or later • CD-ROM drive Support for Wireless Measurement via RF Monitoring Mode: In order to enable data collection via RF Monitoring mode, you will need one of the WLAN client cards that support Motorola’s custom driver. The latest list of supported WLAN cards is available online at www.onepointwireless.com/rfdesign/adapters. Installation on Win XP, Win Vista, or Win 7 Installing LANPlanner is much like installing any other Microsoft Windows software. However, LANPlanner uses electronic license control, so an extra activation step will be required. In order to install LANPlanner, you will need your installation CD (or installation executable downloaded from onepointwireless.com/rfdesign) and some way to transfer files to your PC or receive email directly on your PC. IMPORTANT NOTE: You will need to uninstall any previous versions of LANPlanner prior to installing the new LANPlanner unless you are applying an upgrade patch file. As for your user data, they will be backed up to a directory called UserBackup in the directory of the new installation of LANPlanner (the default location is C:Program FilesLANPlannerUserBackup). The instructions for restoring your data are listed under the ‘Restoring Your Data’ section in the following paragraphs. Preparation It is very important to perform the following preparatory steps to ensure your installation goes smoothly: • Administrative Privileges Are Required for Install: a user with local administrative privileges must install LANPlanner. Non-administrative users may use the software once it has been installed. • Internet Explorer 6.0 or better is required to properly run LANPlanner. • Windows Service Packs: Your software will work best running with the most recent updates of Windows. These upgrades are available through the Microsoft Windows Update web site. Motorola LANPlanner Quick Start Guide - Page 3 of 17.
  • 4. Installation procedure To install LANPlanner, please follow these steps in the order presented: 1. Close any programs running within Windows before starting the installation process. 2. Log on as ‘Administrator’ or as a user with administrative or power user privileges. 3. Insert the LANPlanner product CD into the CD drive (or double click the Installation executable if downloaded from onepointwireless.com/rfdesign) 4. If installing from a CD and Autorun is activated on your computer, the setup program will start automatically. Otherwise, run SETUP.EXE from the root folder on the product CD. 5. If installing from an installation executable, choose a location for storing the temporary installation files. These files can be removed at a later date or kept for product repairs or reinstallations. 6. Read the warnings and the license agreement. You must accept the license agreement to continue. 7. To choose the destination folder where the program files will be stored on the hard drive, click the Configure button next to the product selection. We recommend you accept the default folder name. If you choose a hard drive other than the default C: drive, be sure to also type in a directory name; e.g. click on your D: drive and then type in Program FilesLANPlanner. 8. Click Next to begin the installation process. 9. When setup is complete, you are ready to run the software by going to the Windows Start Menu and selecting Programs > LANPlanner> LANPlanner. Restoring Your Data As mentioned in the previous sections, any user data from a previous install of LANPlanner will be preserved and backed up during the installation of the new LANPlanner. Your Workspaces directory is automatically brought into your new install. However, if you have modified one or a combination of the following • Antennas • Parts List Library • Channel Sets • Partition Library • Performance Tables You can restore them by following these instructions. IMPORTANT NOTE: The instructions will refer to the UserBackup directory. The default location of this directory is: C:Program FilesLANPlannerUserBackupBackupXX. 10. Restore your parts list library – Copy the BOM directory from the UserBackupBackupXX folder to the BOM subfolder of C:Program FilesLANPlanner. Overwrite any file with the same name. Motorola LANPlanner Quick Start Guide - Page 4 of 17.
  • 5. 11. Restore your partition library - Copy the file partlibrary.xml from the UserBackupBackupXXDefaults folder to the Defaults subdirectory of C:Program FilesLANPlanner. Overwrite any file with the same name. 12. Restore your channel sets - Copy the Channels directory from the UserBackupBackupXX folder to the Channels subfolder of C:Program FilesLANPlanner. Overwrite any file with the same name. 13. Restore your antenna radiation pattern files - Copy the Antennas folder from the UserBackupBackupXX folder to the Antennas subfolder of C:Program FilesLANPlanner. Overwrite all files with duplicate names. 14. Restore your performance tables - Copy the Tables folder from the UserBackupBackupXX folder to the Tables subfolder of C:Program FilesLANPlanner. Overwrite all files with duplicate names. WLAN Card Hardware Removal Procedure IMPORTANT NOTE: You should only remove your WLAN card adapter from your computer using the following hardware removal process. Failure to follow this process could cause your computer to crash and loss of data. Step 1: First, close down or ensure that LANPlanner is not running Step 2: Double click the Safe Hardware Removal icon in your system tray: Step 3: Select your Wireless LAN Adapter from the Safely Remove Hardware dialog and choose Stop Step 4: Again select your adapter and select Ok to confirm you wish to remove the hardware (Note, this will not uninstall the driver. This process simply allows you to safely unplug the adapter from your computer) Step 5: You may now remove the WLAN Adapter from your computer. Custom Driver Installation for the WLAN Client Card In order to enable data collection via RF Monitoring mode, you will need one of the WLAN client cards listed in the recommended system requirements with LANPlanner’s custom driver installed. IMPORANT NOTE: Do not install the card manufacturer’s driver. The installation of Motorola's custom WLAN driver may not work correctly if the manufacturer’s driver has been previously installed on your computer. If the manufacturer’s driver or other suitable driver has been previously installed on your computer, please uninstall the client card before proceeding. Step 1: Insert the network adapter into your computer’s PCMCIA slot or USB port. Step 2: If the Hardware Update Wizard dialog window appears, choose Cancel. Motorola LANPlanner Quick Start Guide - Page 5 of 17.
  • 6. Step 3: Run the DriverSetup.exe installer located in HelpWLAN Drivers located within your installation directory. Step 4. Click Next to begin the driver installation process. Motorola LANPlanner Quick Start Guide - Page 6 of 17.
  • 7. Step 5. You must accept the license agreement before installing the driver. If you accept the agreement, check the radio button I accept this agreement and click Next. Step 6. The wizard will begin searching for your new hardware. If you receive a warning message saying that the software you are installing has not passed Windows Logo testing, click Continue Anyway. Motorola LANPlanner Quick Start Guide - Page 7 of 17.
  • 8. Step 7. If the dialog indicates your hardware is ready to use, the installation was successful and the card is now ready for use with RF Monitoring mode measurements. If you encounter an error please contact Motorola’s wireless software support team at EMB.support@motorola.com. License activation After installing the software, you have 14 days to install the license. Each time you access LANPlanner, the Connector License dialog is displayed until the license is installed. The Connector License dialog can also be accessed by selecting Help > Manage Licenses. Motorola LANPlanner Quick Start Guide - Page 8 of 17.
  • 9. There are two methods used to install a license: • Using a license file • Using an authorization code (the most common method) To use either of these methods to install a license, you must have a license file or an authorization code from Motorola. Using a License File A license file contains information about your license. If you have a license file, select the I have a License File option. Use the Browse button (next to the License File field) to locate the file and select it. Once you have selected the licensing file, click Apply. The license information is updated. Using an Authorization Code If you have an authorization code, select the I have an Authorization Code option. Enter your authorization code, company name, contact phone number, and email address. Then, click Download. The license is downloaded from the Connector and the license details are displayed at the bottom of the Connector License dialog. Now, click Apply. The license is installed using the authorization code. IMPORTANT NOTE: If you need to use a proxy to access the internet, select the Use proxy for Internet Access option. The proxy settings must already be configured using Configure > Configure Proxy Settings. Multiple PC installation According to the license agreement, your software can only be installed on one PC. License unlock codes will not be provided for multiple PCs. Motorola LANPlanner Quick Start Guide - Page 9 of 17.
  • 10. Introduction to using LANPlanner Now that you have installed the software, you can menu). The Building Wizard will prompt you begin designing your wireless network. This through the creation of your building model. Quick Start Guide provides a summary of the Step-by-step instructions for using the Building basic steps in formatting a building, so that you Wizard can be found in the User’s Guide. In can more easily complete your first project. You short, you will specify the number of floors in can refer to the full LANPlanner User’s Guide for your building, import a scanned image or CAD detailed information about each step in the floor plan for each floor, then use the tools in the process. The basic steps in executing a Building Wizard to trace or convert walls and LANPlanner project are: other radio signal obstacles. Each wall you trace or convert will be classified into one of the • Create a 3D virtual model of your building LANPlanner partition types, which has associated or campus: the “RF Intelligent Map”. radio signal attenuation properties. As you trace • Create a 3D virtual model of your wireless or convert each wall from a CAD drawing, its network: the “RF Intelligent Model”. height is also assigned, creating a 3D model. You • Simulate the behavior of your network, will need to specify the scale of each floor of the and modify its design, until your building (or of some part of it) and indicate a performance criteria are met. point of alignment for stacking the floors. When • Document the design with a bill of you are finished using the Building Wizard, click materials and full design report. Assemble Building to validate your selections and finalize your building model. Modeling your building or campus Designing your network LANPlanner makes it easy to create a 3D virtual model of your building environment. The 3D Now that you have a 3D virtual model of your model you will create consists of radio signal building (the RF Intelligent Map), you are ready to propagation obstacles (e.g. walls) and includes create a 3D virtual model (The RF Intelligent height, width, location and how much they Model) of a wireless network. For wireless LAN attenuate radio signals. applications this could be something as simple as Your building model starts with a diagram of the a co-located antenna directly attached to an building floor plan. You can use a digital scan of Access Point or more sophisticated detached a paper floor plan (e.g. a fire escape plan scanned antennas connected to the Access Points. into a digital picture format such as JPG, BMP or LANPlanner supports the modeling of these and GIF) or a CAD file created by an architect or many other wireless network equipment types contractor. You can even draw a floor plan that you may wish to deploy, including the 3D freehand based on a verbal description of the routing of cables through your virtual building building. LANPlanner helps you convert a floor model. plan into an RF Intelligent Map that contains To install an Access Point in your building, use embedded radio propagation properties. the Network Design > Place Access Point menu To create your 3D building model, use the command. Double-click on the Access Point in Building Wizard (located in the Format Building the ‘Place Access Point’ dialog window that Motorola LANPlanner Quick Start Guide - Page 10 of 17.
  • 11. supports your desired standards. Click in the you wish to model and choose between Forward drawing to indicate the location of your Access and Reverse Links. Press Next. Highlight the Point. You can continue clicking in the drawing if Access Point(s) you wish to predict for and then you wish to add more than one Access point. click OK. Wait for the software to calculate the Once you have placed the desired number of simulation results – it shouldn’t be a long wait. Access points, simply right click or press the Esc The result will be a sheet or grid of colored button. Click Done to exit the ‘Place Access squares draped over your building walls. The Point’ dialog box. To edit properties of your color and height of the squares indicates the Access Points, you can go to Network Design > received signal power at that point in the Edit/Remove Access Point, highlight an Access building. You can hover your mouse pointer over point and click Edit. The ‘Edit Access Point’ the grid edges to get a tooltip reading of the dialog provides fields for specifying the transmit signal strength. power, air interface standard, channel, frequency To improve the appearance of the simulation and other characteristics. You can click the results, choose the View > Shade > Flat Shaded, Distribution System Editor button in the Edit Edges On menu command, or the View > 3D Virtual Source dialog to add cabling, antennas, Views > SW Isometric menu command. Now you and other components to your network. In the can visualize how RF will travel in your resulting Distributed Antenna System dialog, click deployment environment. the Add button to add parts to your network. If For a detailed list of the equipment, cabling and you add a cable, you will need to route the cable antennas used in your network design plan, use by clicking in the drawing to indicate its path the Utilities > Display Bill of Materials menu through the building (right click or hit the Escape command to list the equipment you used. key to stop routing cable). If you choose to add To use the Reporting feature, go to Utilities > an antenna, you’ll be able to view the radiation Reports. In the Report Configuration dialog pattern for each antenna in the list of window, you see several tabs. Under the Project specifications provided with LANPlanner. You can Overview tab, you can add information about the also install connectors, splitters, amplifiers, and design project. Next, the Design Summary tab other components. allows you to choose what types of information When you click OK to exit the Distributed Antenna you wish to include regarding the Access System editor dialog, and OK again to exit the Points. Select the options you wish to have Edit Access Point dialog, you’ll complete the displayed in your report. Finally, under the process of installing a virtual Access Point and its Predictions tab, you can choose the Air Interface associated distribution system in your building Standards and the type of simulations you wish to model. have included. Choose at least one of the standards under the Air interface standards. Under Contour Simulations, select Visualizing network performance ‘Include contour simulations’ and ‘Power Now that you have equipment placed in your RF (RSSI).’ Under Grid Simulations, select ‘Include Intelligent Model, you can simulate and visualize Grid Simulations’ and Power (non-composite its expected performance. Select the Network RSSI). Click the Generate Report button. A Save Design > Quick Predict menu command to access As window will pop up. Choose an appropriate the Quick Predict Dialog Box. Select Grid location for saving the report and make sure to Predictions and click Configure to adjust the grid enter a file name. Click Save and wait as the parameters. Select the Air Interface Standards reports are generated. When the Report has been Motorola LANPlanner Quick Start Guide - Page 11 of 17.
  • 12. generated, a prompt will notify you. You can then open up the Report using Microsoft Word from the location where you saved it. Motorola LANPlanner Quick Start Guide - Page 12 of 17.
  • 13. What’s New in LANPlanner 13.0.0 • Improved the workflow for changing the material type of a partition Enhancements • Improved the workflow for aligning one floor with respect to the rest of the building General Improvements • Improved the workflow for drawing walls • Added a product Start Page to provide up-to- • Improved the workflow for drawing rooms date information on product announcements, • Added the ability to draw an arc-based wall enable quick access to common operations, • Improved the workflow for drawing ceiling and simplify the product licensing process. regions • Added a modeless, general use building • Added the ability to free-form erase partitions modeling panel for quick access to building • Added the ability to erase regions of partitions modeling tools and options or ceiling within a polygonal boundary • Added a quick-access visibility toolbar • Added the ability to insert a doorway into • Added a toolbar for changing the current floor existing partitions • Updated menu layout to improve usability • Added the ability to insert new partitions into • Added support for blended-color grid existing partitions (e.g., inserting a length of visualizations (this is now the default view) glass for a window into existing brick) • Added support for bitmap-based grid • Improved the workflow for inserting a visualizations background image • All drawing data can now be saved into a • Added a modeless list of unformatted layers in single-file format, “.spz”, for easy transfer the drawing for quick access to standard between systems and / or upload to an ADSP processing / conversion features server • Improved workflow for changing the visibility of entire floors • Improved workflow for adding / deleting floors Building Modeling • Added the ability to create a copy of all • Added support for undo / redo of building building data on a floor modeling operations • Improved workflow for changing the order of • Added the ability to cut / copy / paste building the building floor stack entities across floors • Improved workflow for adjusting the free space • Added RF-Intelligent detection of wall overlap path loss with respect to a suggested WLAN to increase future prediction accuracy during planning guide building modeling process • Added the ability to easily scale the attenuation • Improved right-click context menu options for of partition types based on the number of lines quick access to building formatting options representing a wall in the drawing • Added support for entity selection using a • Added the ability to edit the color of ceiling polygonal boundary regions • Added support for rotating entities clockwise / • Improved the workflow for changing the counter-clockwise in 90 degree increments visibility of individual partition types • Added support for rotating entities counter- • Improved the workflow for changing the clockwise by an arbitrary angle visibility of equipment, predictions, • Improved the workflow for changing the height measurements, and other drawing data of partitions • Improved the workflow for changing the • Added the ability to lift partitions above the background image fade floor Motorola LANPlanner Quick Start Guide - Page 13 of 17.
  • 14. Added the ability to change the visible • Fixed a crash that occurred if the replace thickness of partition types based on button is clicked when a sensor is selected attenuation or type within the BOM summary dialog • Fixed a bug where the application would hang Equipment when starting a SiteSpy server on Windows Vista • APs can now be configured as dual-mode, AP / • Corrected an inaccurate result that occurred in Sensor, devices (e.g., the Tri-Radio AP7131N) some reverse- link SINR predictions • Full support for all device templates supported • Fixed a bug where specific channel for management by ADSP configurations involving 802.11a/n channels • Sensors can now be moved across floors 34, 38, 42, and 46 could not be scanned with • The edit sensor dialog now displays the device the USB WLAN driver model • The edit sensor dialog now displays the list of air standards supported by the device General Fixes Predictions Building Modeling • Adjusted the default distance-dependent path • A default Floor1 is now added to all drawings loss values for 2.4GHz and 5GHz (Note: This • The drawing legend is now automatically will result in very different simulation results available in all drawings for a default, unmodified drawing. However, • Corrected meters / feet conversions in the the results will be more in-line with the Prune Overlapping Partitions dialog expected values for a typical office building.) • Fixed a bug where changing the set of drawing • Sensors are now supported in Application partition types to use the same types from the Planning visualizations global partition library was not updating • Application Planning now supports reverse link correctly requirements Equipment Measurements • Equipment markers are no longer removed • The WLAN survey log file format has been during pre-processing of the drawing for updated. Survey files now have the extension, building formatting “.mlz” • Improved the in-survey scalability of WLAN Predictions surveys for large numbers of measurement locations • Exiting the Application Planning panel using • GPS enabled WLAN surveys are now supported the ‘x’ button in the upper-right-hand corner of the panel now correctly clears the prediction Licensing result • AP overload rings displayed during some • Improved workflow for product licensing Application Planning report visualizations are • License server monitor is now a standalone now correctly cleared for subsequent application. visualizations in the report • Reverse link contour predictions in reports no longer show an extra contour Critical Fixes • Fixed crash that occurred when the building Measurements wizard is opened while the measurement visualization panel is active Motorola LANPlanner Quick Start Guide - Page 14 of 17.
  • 15. Measurement data is now correctly scaled Miscellaneous along with the result of the drawing within the • Fixed a bug where any device imported from existing scale drawing workflow ADSP was listed as a new device in the import • Cancel button no longer functions the same as log regardless of whether or not it was already the OK button in the Anritsu communication in the drawing configuration dialog • Fixed a bug where the displayed legend for a throughput graphical marker view was incorrect in a certain workflow Motorola LANPlanner Quick Start Guide - Page 15 of 17.
  • 16. Known Issues Related to LANPlanner 13.0.x 9. Go to Start -> Control Panel -> • Compatibility with previous Motorola PC-based Network Connections software versions: Note that earlier versions of 10. Right click the Motorola measurements LANPlanner cannot open drawings created with adapter and select Properties version 12.2 or higher. 11. In the dialog that appears uncheck the • When visualizing 802.11n performance for Trend Micro Common Firewall Driver in 40MHz channels it may be necessary to the list of available network configure the color scheme for your components and press OK visualization to include higher data rates than the default 130Mbps. A suggested scheme has • Virtual Environments Not Supported: already been provided for this. To assign the LANPlanner currently is not supported on Peak Data Rate (up to 300Mbps) scheme: third-party virtual environments such as Citrix or VMWare. LANPlanner will only operate in a 1. Open your drawing native operating system environment. 2. Select Utilities->Edit Color Schemes... • Some Unicode Characters will not display from the menu correctly when viewed in a 3D shaded mode. 3. Select the data rate display type you • Installation may fail on some HP PCs. A would like to change from the Color warning message regarding the software Scheme Assignment list (Contour Data MSXML is given during the installation failure. Rate, Grid Data Rate, etc.) If this occurs, please contact Motorola Wireless 4. Click the Edit button in the Color Software Support and a fix will be promptly Scheme Assignment section of the supplied. dialog • Installing the Motorola WLAN driver on a PC 5. Select the Peak Data Rate (up to with the AirPCapN driver installed first may 300Mbps) color scheme cause the PC to crash. • Conflict with TrendMicro firewall: TrendMicro • AP7181 data rate predictions show 0Mbps. firewall must be disabled before taking This is a specific restriction in the AP7181 measurements in RF Monitoring mode with the performance table and not a bug. A custom driver to avoid possible system crashes. performance curve that enables AP7181 data The following steps can be taken to disable the rate predictions will be provided in a firewall: forthcoming release. • Reports sometimes fail to generate when using 6. Go to Start -> Run -> services.msc custom grid boundary regions. When running 7. Double click the service named the Utilities > Reports command, if “Select OfficeScanNT Personal firewall Region” from the Boundary tab is used to 8. In the dialog that appears change the define a custom region then in some random Startup type to Disabled, press Stop cases the report may fail to generate and click Ok successfully. It is recommended that users select “Entire Region” in this dialog. Motorola LANPlanner Quick Start Guide - Page 16 of 17.
  • 17. 1.800.653.5350 (United States and Canada) +55.11.4133.3180 (South America) +420.533.336.123 (Europe, the Middle East and Africa) 1.800.457.439 (Australia) +65.6796.9600 select "2" for Technical Support (Asia Pacific) 001.631.738.6213 (For international callers outside the US) For additional support contact options visit: http://www.symbol.com/services/contactsupport Motorola LANPlanner Quick Start Guide - Page 17 of 17.