Garret Moniz
Senior Manager, Business Development
Motivating growing sales teams
Agenda
1. NetSuite introduction
2. Growth of the BDR program
3. My passion: Motivation
4. Q&A
NetSuite: World’s #1 Cloud ERP
Background
• Publicly traded on NYSE: “N”
• 3500+ employees
• $509M revenue in FY14
Performance
• Used by 20,000+ organizations
• Fastest growing top 10 FMS WW
• Used across 150+ countries
#1 Cloud ERP Suite
• VISION: NetSuite transforms
how businesses operate
so they can achieve their
business vision.
• MISSION: NetSuite provides
companies around the globe,
cloud-based, unified systems
that deliver unprecedented
capabilities to drive their
business.
1. Accelerating lead generation for the sales
organization
2. Hiring and retaining great talent
I am responsible for two things
Career Paths
BDR
(inbound)
BDR
(outbound)
12 mos
Hired
18 mos
Associate
Channel
Manager
Associate
Solution
Consultant
Account
Manager
Direct
Sales
BDR Organization – When I started
Director
Recruiter
Boston Denver
Me
22 BDRs total
BDR Organization – Now (18 months later)
Director
Recruiter Ops
East
NYC
Boston
Interns
West
Denver
Chicago
Austin
London Australia
Me
80 BDRs & 5
interns
My passion: Motivation
Mindset
Develop
ment
Material
1. Get to know your team
2. Figure out (or ask) what motivates them
3. Provide a mix of motivation types
4. Keep a variety of individual vs team
*What motivates us as managers won’t be the same
things that motivate our team
Motivation planning
Motivation by material
• Feed the need for short term gratification
- Focus on what needs to change now
• Keep everyone engaged for the entire
contest
- Team focused or random winner
• Secret motivators work great as well
• Can be more than gift cards and cash
- Time off, events, rent – a – manager, lunch club
Motivation by mindset
• Set high expectations early and often
• Autonomy, Mastery, Purpose
- Let your team OWN their motivation
- Themes and call blocks
- Show them you have fun
• Recognition vs Discipline
Motivation by mindset
Motivation by mindset
• Set high expectations early and often
• Autonomy, Mastery, Purpose
- Let your team OWN their motivation
- Themes and call blocks
- Show them you have fun
• Recognition vs Discipline
Motivation by mindset
Motivation by mindset
• Set high expectations early and often
• Autonomy, Mastery, Purpose
- Let your team OWN their motivation
- Themes and call blocks
- Show them you have fun
• Recognition vs Discipline
Motivation by mindset
Motivation by development
• Show them you’ll invest
• Let them see progression
• If you can’t pay for progression, make it up
- Inbound phone line watch commander
- Team lead
• Call coaching
- Have a process
- Publish schedule to team
Mindset
Develop
ment
Material
1. Get to know your team
2. Figure out (or ask) what motivates them
3. Provide a mix of motivation types
4. Keep a variety of individual vs team
*What motivates us as managers won’t be
the same things that motivate our team
Motivation planning
Q&A

Motivating Growing Sales Teams

  • 1.
    Garret Moniz Senior Manager,Business Development Motivating growing sales teams
  • 2.
    Agenda 1. NetSuite introduction 2.Growth of the BDR program 3. My passion: Motivation 4. Q&A
  • 3.
    NetSuite: World’s #1Cloud ERP Background • Publicly traded on NYSE: “N” • 3500+ employees • $509M revenue in FY14 Performance • Used by 20,000+ organizations • Fastest growing top 10 FMS WW • Used across 150+ countries #1 Cloud ERP Suite • VISION: NetSuite transforms how businesses operate so they can achieve their business vision. • MISSION: NetSuite provides companies around the globe, cloud-based, unified systems that deliver unprecedented capabilities to drive their business.
  • 4.
    1. Accelerating leadgeneration for the sales organization 2. Hiring and retaining great talent I am responsible for two things
  • 5.
    Career Paths BDR (inbound) BDR (outbound) 12 mos Hired 18mos Associate Channel Manager Associate Solution Consultant Account Manager Direct Sales
  • 6.
    BDR Organization –When I started Director Recruiter Boston Denver Me 22 BDRs total
  • 7.
    BDR Organization –Now (18 months later) Director Recruiter Ops East NYC Boston Interns West Denver Chicago Austin London Australia Me 80 BDRs & 5 interns
  • 8.
  • 9.
    Mindset Develop ment Material 1. Get toknow your team 2. Figure out (or ask) what motivates them 3. Provide a mix of motivation types 4. Keep a variety of individual vs team *What motivates us as managers won’t be the same things that motivate our team Motivation planning
  • 10.
    Motivation by material •Feed the need for short term gratification - Focus on what needs to change now • Keep everyone engaged for the entire contest - Team focused or random winner • Secret motivators work great as well • Can be more than gift cards and cash - Time off, events, rent – a – manager, lunch club
  • 11.
    Motivation by mindset •Set high expectations early and often • Autonomy, Mastery, Purpose - Let your team OWN their motivation - Themes and call blocks - Show them you have fun • Recognition vs Discipline
  • 12.
  • 13.
    Motivation by mindset •Set high expectations early and often • Autonomy, Mastery, Purpose - Let your team OWN their motivation - Themes and call blocks - Show them you have fun • Recognition vs Discipline
  • 14.
  • 15.
    Motivation by mindset •Set high expectations early and often • Autonomy, Mastery, Purpose - Let your team OWN their motivation - Themes and call blocks - Show them you have fun • Recognition vs Discipline
  • 16.
  • 17.
    Motivation by development •Show them you’ll invest • Let them see progression • If you can’t pay for progression, make it up - Inbound phone line watch commander - Team lead • Call coaching - Have a process - Publish schedule to team
  • 18.
    Mindset Develop ment Material 1. Get toknow your team 2. Figure out (or ask) what motivates them 3. Provide a mix of motivation types 4. Keep a variety of individual vs team *What motivates us as managers won’t be the same things that motivate our team Motivation planning
  • 19.

Editor's Notes