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Creating a sustainable future for
mobile financial services in
Southern Africa
previous
attendees
organisations at 2011-
2013 events
top class speakers at past
mobile events
annual
conference
4th 530+ 70 109+
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
Mobile phones are still at the heart of financial service
innovation. With nearly two thirds of the African population and
43.7 % of the South African population being rural dwellers,
coupled with over 100 % cell penetration in South Africa, there
are still may untapped opportunities for mobile financial services.
Future proof mobile banking and mobile payment strategies need to be put into place well in advance in order to gain a
strong foothold in the market. It is vital to be an early adopter, before it becomes normal for the average consumer to send
money without a bank account or to pay for goods at the point of sale using just their mobile phone.
On the retail side, there are also major milestones that still need to be reached with regard to the general acceptance of
mobile phones a method of payment. mPOS and contactless payments innovation and acceptance are still relatively low.
Is this lack of adoption due to non-support from the retailers side, poor education on the consumers side, security and fraud
concerns or is it just too early see high adoption rates?
The Mobile Financial services of the future Conference 2014 will take a deeper look into what the future holds for financial
institutions, mobile network operators, handset manufacturers, retailers, consumers and all other role-players in the mobile
financial service ecosystem.
Convergence and interoperability challenges are often a major hindrance in getting mobile financial services to work for all
stakeholders. Getting policies, regulation, agents and infrastructure in place to enable the industry to function synergistically, is
proving to be challenging.
Join Trade Conferences International and the panel of industry expert guest speaker as we meet to explore the current and
future landscapes of mobile financial services, uncover challenges facing the industry, debate how best to move the industry
forward and analyse what untapped opportunities can still be expected.
Mobile continues to
be at the fore front
of financial service
innovation
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
8ta • ABSA • ABSA Capital • Absolute Systems • Accenture South Africa • Acet Processing • ACI Worldwide • Activest • African Bank • AIMS
Albaraka Bank • Allan Gray • Altech Autopage • Altech Card Solutions • Altech Eyenza Mobile Money • Altech Nupay • Altech Swisttech
ASPIS • ATM Solutions • Bank Windhoek • BankservAfrica • Barko Financial Services • Bayport Financial Services • Blue Label Telecoms
Botswana Post • BTC • Boxer • Business Connexion • Q Link • CABS • Capco • Capfin • Capital Eye Investments • Capitec Bank • Carteira
MovelSA • Cellsmart • Celpay Zambia • Clickatall • Clientele Life • Collective Dynamics • ConnectNet • Deloitte • Dial A Loan Holdings Digiata
DSG • Direct Axis • DrawCard • Econet Telecom Lesotho • Econet Wireless • Eduloan • Ellerines Furnishers • Engen Petroleum • EEC • Ernest &
Young • Evesis Software • Experian SA • Finchoice • FNB • Fundamo • Gemalto Genesis Analytics • Gijima • Homechoice • HSBC Innervation
Innovation Agency • Integrated Processing Solutions • Investec • JP Morgan • Kingdom Bank • KPMG • M & C Saatchi Mobile • Maravedi
Group • Mercantile Bank • Metropolitan International • MTN • MXIT • NCR Corporation • Nedbank • Nokia • OBBSA • Old Mutual • Oltio
Onesys • Opportunity Finance • Ovations • Paycorp • Paym8 • PEP Stores • Pres Les • Prosperian Capital • Quickdraw Software Solutions
Rand Merchant Bank • Reserve Bank of Zimbabwe • Real People • RMCS • SA Post Office • SABRIC • SANFI • SAP South Africa • Scorpion Legal
Protection • Shoprite • SABRIC • Spar Group • Standard Bank • Standard Chartered Bank • Stratcol • Tameer Bank • Tele Tech • The Banking
Association SA • UBank • VISA • Vodacom GroupWesbankl • Western Union • WiGroup • Wincor – Nixdorfl • Woolworthsl • Woolworths
Financial Services • World Wide Worx • Xlink Communicationsl • Xpertek
Just have a look at some of the organisations that have been
in attendance at the previous mobile banking events
The future of financial services in Africa
infrastructure challenges and...
brings financial services to millions of people
is mobile as it sees beyond
08:30	 Registration and morning refreshments
08:50	 Opening remarks
Sustainablegrowthinmobilefinancialservices:anindustryoverview
09:00	 Evolution of mobile payments in Africa
	 •overview of mobile payments in Africa
	 •how the handset has impacted on mobile payments in Africa
	 •mobile payments / money interoperability
	 •key considerations for partners in mobile payments
	 Jonathan Hoehler Head of Business Line: MNO VAS and Custom 	
	 Development, NET 1 Mobile
09:40	 Is the future of payments, mobile?
	 •theory – mobile can dominate on-line and off-line payments
	 •evidence – more mobile payment initiatives fail than succeed
	 •why has Google Wallet failed
	 •Uber - the mobile way to get around and pay
	 •contactless mobile payment – hype or ripe
	 •rules
	 Craig Kilfoil, Managing Director and Senior Specialist 		
	 Consultant, eXactConsult
10:20	 Driving the adoption of mobile payment (Presentation on 	
	 Accenture research of South African consumers attitudes 	
	 towards mobile payment)
	 •why have mobile payments not seen mass adoption in South Africa?
	 •areSouthAfricaconsumersreadyandwillingtoadoptmobilepayments?
	 •what do consumers want from mobile payments?
	 •what are the implications for banks, operations and retailers?
	 Prejlin Naidoo, Senior Manager, Accenture Strategy
11:00	 Mid-morning refreshments
Innovation in mobile financial services: thinking global but acting local
11:25	 Road map to a successful mobile financial services revolution
	 •key factors to consider
	 •challenges faced in steering a mobile-centric bank
	 •establishing strategic alliances with all role players
	 •overcoming interoperability issues
	 •change management: challenges in transforming into a mobile-	
	 centric financial services provider
	 Vanesha Palani, Head of Channel Management, Nedbank
12:05	 Case Study Disruptive Innovation – how to create mobile
	 solutions that customers love, that are good for business and 	
	 that can be built and evolved quickly
	 •convergence of industry
	 •importance to introduce innovative products, services and 	
	 mobile channels
	 •new approach to development and implementing mobile 	
	 financial services
	 Jurie Schoeman, Client Engagement and Strategy Executive, 	
	 Business Systems Group
12:45	 Lunch
13:40	 New digital tipping point
	 Ryno Swart, Senior Manager, PricewaterHouse Coopers
Mobile payments and m-Commerce - the roadmap to success
14:20	 Local retailers and the mobile phone
	 •is the mobile phone the future of payments ?
	 •have cash and cards really seen their demise?
	 •what is the reality on the ground?
	 •where are local retailers applying?
	 •what direction might the future take?
	 Mike Scott, Managing Director, Ecentric Payment Systems
15:00	 Mid- afternoon refreshments
15:15	 mPOS challenges and opportunities in SA
	 •opportunities in payments
	 •card acceptance in South Africa
	 •creating new opportunities in South Africa with mPOS
	 Paul Kent, Managing Director, SureSwipe
15:55	 What are the road-blocks to mass adoption of mobile payments?
	 •ubiquity of cards
	 •penetration of smart-phones
	 •inter-operability and standards
	 •friction at the point-of-service
	 •customer education
	 Adrian Hope-Bailie, Product Development Manager, 		
	 Stanchion Payment Solutions
16:30	 Close of day one
DAY 1: WEDNESDAY, 17 SEPTEMBER 2014
• MMT
• innovation and emerging trends
• financial services and payments
• product development
• mBanking
• mobile money
• value-added services
• mCommerce
• strategy & business development
• prepaid products
• technology
• mPOS integration
• NFC
• IT Infrastructure
• contactless payments
• finance
• innovation
• business development
• marketing
Mobile Network Operators Retailers, mechants and
technology providers
If you are in the below industries and deal with
the following then this event is for you!
• mobile banking
• consumer banking
• mobile channels
• mobile payments
•mobileproductdevelopment
• alternative channels
• cards
• fraud and security
• mobile wallets
• electronic cash
• cellphone banking
• mobile applications
• distribution and delivery channels
• mobile banking channel support
• contactless payments
• digital innovation and payments
• electronicbankingchangemanagement
• innovation and new mobile
product development
• self service banking
Banks, financial institutions, non-bank operators
Who
Should
Attend
???
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?
?
?
?
???
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?
?
?
?
?
?
??
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
Programme day one
08:30 Registration and morning refreshments
08:50 Opening remarks
09:00	 mPOS – a tale of two sides
	 •merchant mPOS
	 •consumer mPOS
	 •regulator and mPOS
	 Barry Coetzee, Chief Executive Officer, iVeri
09:40	 mPOS: payments of the future
	 •interchange models
	 •payment service provider models
	 •networked commerce
	 •merchant / customer relationship
	 Frederic Guillou, Commercial Director Southern Africa 	
	 Banking & Retail, Gemalto
10:20	 Point of sale as a revenue generating asset
	 •understanding the evolution of POS
	 •harnessing new technology for more services
	 •is card payment to POS as a camera is to a mobile phone?
	 •new revenue
	 •what is VAS?
	 GabrielSwanepoel,BusinessDevelopmentManager,Verifone
11:00	 Mid-morning refreshments
Enhancing mobile financial services through compatible and
flexible technology
11:25	 Enhancing mobile financial services through 		
	 compatible and flexible technology
	 •architecture and technology choices – local and global
	 •a look at future technology for mobile in financial 	 	
	 services – bluetooth vs NFC
	 •fast changing world of mobile POS and how this will 	
	 affect mobile financial services.
	 Craig Leppan, Associate Director and Practice Lead for 	
	 Enterprise Mobility, Ovations Group
12:05	 Convergenceofbankingchannels,mobileandtechnology
	 •new era of personalised banking
	 •relationship between the channels
	 •multiplechannelsreinforcingeachotherratherthancompeting
	 •technology and the self-service banking offering
	 Fred Baumhardt, Chief Technology Officer and 		
	 Specialist Team Unit Lead, Microsoft South Africa
12:45	 Lunch
13:40	 Usage of mobile banking applications in South Africa
	 •evaluation and analysis of usage patterns of mobile 	
	 banking applications in South Africa
	 •transformational effect of mobile banking
	 •migration strategy of banks to move their customers 	
	 away from fixed cost based infrastructure to those that 	
	 utilize fewer resources
	 •smartphones: allowing banks to leverage newer mobile 	
	 technologies and harness analytics to better position 	
	 products and services
Drushen Naidoo, Consultant, Izazi
14:20 Mobile wallet, payment and vending innovation
	 •innovation in e-Wallets
	 •mobile payment
	 •mobile vending
	 •mobile financial services
	 •Altech mobile payments
	 Johan van der Westhuizen, General Manager: Mobile 	
	 Money, Altech Eyenza Mobile Money
MFS: convergence, risk, compliance and interoperability
15:00	 Security enabling mobile payments – a futuristic view
	 •mobile payments advancements
	 •current challenges
	 •gearing up for future
	 •security for competitive advantage
	 •beyond the horizons
	 Paul Masemola, Managing Director, MiSEC Advisory
15:40	 Mid-afternoon refreshments
16:00	 Close of conference
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
Programme day two
Interesting facts about mobile banking
Interesting findings from "The Mobility 2014 research study" conducted by World Wide Worx
The main transactions taking place on
cellphone banking are airtime purchases
Channel usage
is highly dependent on
transaction type
Mobile facilitated transaction
channels have grown from
2012 – 2013
	 of survey respondents claim to
have used mobile money services provided
by retailers in the past 3 months
say that they have made a once off
payment to a retail store using
cellphone banking
	   of non-cellphone banking
respondents claim they plan on using
cellphone banking in 2014
10%
21%37%
DAY TWO: THURSDAY, 18 SEPTEMBER 2014
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
The information
Practical know-how
Top class speakers
Great presentations
The networking
Hear mobile financial experts debate and explore opportunities and challenges that will be
mapping the way forward in the industry.
Get updated on current industry best practices, innovation and technological advancements
that are shaping the industry and how to best use them to your advantage.
Learn from leading experts in all areas of mobile financial services about their experience,
skills and know-how.
Receive the speaker presentations with detailed notes and slides of all topics and issues
addressed in each session.
Interact and get connected with other mobile banking and mobile payments professionals
from all walks of the industry including MNO’s, banks, technology providers and retailers.
Why you should attend this conference!
Your expert speaker panel
Adrian Hope Bailie
Stanchion Payment
Solutions
Barry Coetzee
iVeri
Craig Kilfoil
eXactConsult
Craig Leppan
Ovations Group
Drushen Naidoo
IZAZI Solutions
Vanesha Palani
Nedbank
Fred Baumhardt
Microsoft
Yolande van Wyk
First National Bank
Frederic Guillou
Gemalto
Ryno Swart
PWC
Gabriel Swanepoel
VeriFone
Johan
van der Westhuizen
Altech Eyenza Mobile
Money
Paul Kent
Sureswipe
Jonathan Hoehler
NET 1 MOBILE
SOLUTIONS
Paul Masemola
MiSEC Advisory
Mansi Kohli
Eko India Financial
Services
Prejlin Naidoo
Accenture Strategy
Mike Scott
Ecentric Payment
Systems
Steven Ambrose
Strategy Worx
Cell phone
banking
usage and
transaction
type
Source:
Dashboard Marketing Intellegence
‘The Mobility 2014 research study’
Balance
enquiry
71 %
Statement/
mini
statement
54 %
Buy
airtime
58 %
Send
airtime to
someone
53 %
Send
money to
someone
30%
Buy
pre-paid
electricity
29 %
Pay
accounts
22%
Add
beneficiaries
10%
Make a
once off
payment to
retail store
10%
Get a loan
11%
Buy
LOTTO /
Power Ball
7 %
Make a
purchase that
got delivered
to you 6%
Get
notified of
transactions
59 %
Transfer
fund between
my accounts
31%
Trade Conferences International was established in 2002 and has since been
delivering excellence in financial, IT, marketing and retail conferencing. It has
fast become one of South Africa’s leading and most recognised commercial
conference companies, and through in-depth and thorough research TCI has
mastered the art of organising highly relevant niche industry events.
With the backing of a dedicated team working behind the scene, TCI is
committed to bringing delegates exceptionally good quality events. Topics
are carefully selected to ensure that attendees are only addressed on subject
matter that is solely focused on the opportunities, issues and challenges faced
in their specific profession and industry respectively.
TCI’s signature events include the major Mobile Banking and
Payments Southern Africa Conferences and Exhibitions,
Online Retailing Conference, Loyalty and Rewards
Conference, Banking Channel Management
Conference, Micro Finance Conference,
Core Banking Solutions Conference
and the Debt Collections Conference
Trade Conferences International - Who WE are
Trade Conferences International
has created the perfect branding,
sponsorship and exhibition
opportunity for companies that
would like to reach decision makers
in the financial sector
TCI is known for bringing representatives from top companies
in Southern Africa together. Our financial events in the last year
alone were attended nearly 1000 delegates - all representative
of top industry players.
TCI offers companies the perfect chance to increase
awareness, sales leads, exposure amongst our target
audience, as well as ranking yourself as an industry leader.
This event creates a unique platform for sponsors and
exhibitors to reach high powered delegates and receive
maximum exposure to their products and services. Exhibiting
your company’s products or services also allows you excellent
networking opportunities. It gives your organisation an
opportunity to break through clutter in the market and position
yourself as an active participant in the mobile, retail and
financial sectors in South Africa.
With branding opportunity packages starting from as little as
R5 000, this is a cost effective way to reach
the market while balancing your
budget. Sponsorship packages
available include, lunch sponsor,
sponsorship of delegate bags,
folders, conference material. If
you are a service provider, dealing
with retail and financial systems, this
is YOUR opportunity to align yourself
as a major role player.
Sponsorship
opportunities
Contact us on 011 803-1553 for more information regarding sponsorship and
exhibition opportunities
Do you want to generate sales
leads and add possible clients to
your database?
Do you want to provide a
permanent reminder to attendees
of the services and products
provided by your company?
Do you want to maintain your
company’s reputation for being
involved and committed to the
development of the mobile finance
and banking technology?
Do you want to position your
company’s profile as a leader in the
mobile financial services arena?
Do you want to gain direct access
to a high quality and niche focused
audience?
Interesting facts about
Trade Conferences International
2014 marks TCI’s thirteenth year of existence since
its opening in 2002
Over 97 % of delegates strongly agree that the
conferences are well organised
TCI hosted over 1000 attendees at their 2014
events alone
Over 60 % of delegates say that interesting topics
are their main reason for attending our events
TCI is recognised as one of South Africa’s top
financial organising companies
Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
If you answer yes to any of the following questions, sponsoring/exhib-
iting at the Mobile Financial Services of the Future Conference 2014 is
the right option for your marketing mix:
The setup was great. It gave
delegates an opportunity for
interactive discussion” – Dorica
Pheto, Nedbank
The speakers and the venue
were great!” – Stefane Haupt,
First National Bank
It was a well planned and
very informative event – Nishan
Veeragaloo, Nedbank
The event organisers were
extremely professional – Jacob
du Toit, BankservAfrica
Good presenters, great
networking opportunities – Priya
Singh, Standard Bank
The speakers addressed
important topics – Thabo
Ramaphore, Innovation Agency
Great speakers, well informed
and knew their subject matter
– Tracy Juries, Standard Bank
The topics addressed com-
plimented one another – Tertuis
Mostert, Barclays Africa Group
What delegates had to say about some of our past financial conferences
17 and 18 September 2014
Focus Rooms, Sunninghill
Johannesburg
17 and 18 September 2014
Focus Rooms, Sunninghill
Johannesburg
DELEGATE REGISTRATION FORM
Please Register the following delegates for the above conference
Full Name: 				Designation: 			Email: 				Cell No:
Full Name: 				Designation: 			Email: 				Cell No:
Full Name: 				Designation: 			Email: 				Cell No:
Full Name: 				Designation: 			Email: 				Cell No:
Full Name: 				Designation:			Email: 				Cell No:
Department:
Company Name:						 Company VAT no:				
Company Tel: 								Fax no:
Person dealing with accounts:							Email:				
Postal Address:
Type of Business:							Dietary Preference (please indicate):
REGISTRATION DETAILS:
Please note: Upon receiving the registration form, an invoice will be issued electronically. In order to guarantee your booking, payments must be made within 5 days of receiving the invoice.
When payments are made, please supply the bank with your company name as reference.
Fees include lunch, refreshments and conference documentation. The organisers reserve the right to make necessary changes to the programmes, speakers, venue or the dates should the need arise.
CANCELLATIONS will only be permitted within 5 days of registration. Thereafter your organisation will be held liable for payment of the full amount with no
exceptions. Cancellations must be done in writing and forwarded to Trade Conferences International at info@tci-sa.co.za or faxed to 086 582 2981.
NB: I hereby acknowledge that I have read and understood all the terms and conditions of
registration, and have the authority to approve the registration
FULLAMOUNT TO BE PAID : 					 (Inc. VAT)	 DATE :
FULL NAME OF APPROVING MANAGER :						 DIRECT LINE :
DESIGNATION :									 EMAIL :
PLEASE TICK THE BOX WHICH SERVES AS CONFIRMATION OF BOOKING:	 or SIGNATURE:
Registration fee
Registration fee: R8 700.00 + VAT = R9 918.00 p.p.
For 3 or more booking from the same department
R7 395.00 + VAT = R8 430.30 p.p.
Registration cost does not include transport and accommodation
4 Simple ways to register
E-mail: info@tci-sa.co.za Tel: 011 803 1553/0009
Trade Conferences International
PO Box 665, Fourways, 2055 Fax: 086 582 2981
COMPANY NAME:						CONTACT PERSON:
COMPANY PHONE NO:						COMPANY FAX NO:
PERSONA DEALING WITH ACCOUNTS:				 EMAIL ADDRESS:
POSTAL ADDRESS: 										CODE:
APPROVING MANAGER:						EMAIL:
DATE: 		 SIGNATURE:		 COMPANY VAT NO: 			 AMOUNT(Inc VAT):
SPONSORSHIP AND EXHIBITION REGISTRATION FORM
The size of your budget doesn’t matter. TCI will create the right branding opportunity for you
Please tick the option/s you are interested in and either fax or email the form back to TCI: Fax: 086 582 2981, or e-mail to info@tci-sa.co.za
Take note: All sponsorship, promotional values, packages are priced without Value Added Tax (VAT). Packages and prices are not final and can be tailored to suit your needs. Prices
and packages are subject to change from either the organisers or the sponsoring company pending on agreement, with or without prior notice. Prices are dependant on number of pro-
jected attendees, promotional items, design, material, and or manufacturing and printing costs per event. Prices do not include any form of logistics in South Africa or globally. Prices
quoted are the promotional value and does not necessarily include the promotional or marketing items. Prices stated are minimum.
Upon receiving the signed sponsorship form, an invoice will be issued electronically which must be processed within five days after forwarded. Once the sponsorship form has been
completed, the company will be held responsible for payment. When payment is made please supply the company name. The organisers reserve the right to make necessary changes
to the venue or programme should the need arise.
GOLD/ SILVER/ BRONZE SPONSORSHIP PACKAGES (Details on request) 							
DELEGATE GIFTS: R10 000					 DELEGATE FOLDERS: R8 000
COFFEE & REFRESHMENT AREA: R25 000 			 NAME BADGES: R8 000
BRANDING OF REGISTRATION AREA: R30 000 	 	 BEVERAGE SPONSOR: R5 000
VISITORS & DELEGATES CARRY BAGS: R10 000 	 	 PROMOTIONAL INSERTS: R5 000 - R10 000 		 	
PROMOTIONAL GIFTS: R10 000+				 OPEN EXHIBITION SPACE: R9 300
All the above prices are quoted without VAT.				(Open exhibition space includes lunch for two)

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Mobile+Financial+Brochure.compressed

  • 1. Creating a sustainable future for mobile financial services in Southern Africa previous attendees organisations at 2011- 2013 events top class speakers at past mobile events annual conference 4th 530+ 70 109+ Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za
  • 2. Mobile phones are still at the heart of financial service innovation. With nearly two thirds of the African population and 43.7 % of the South African population being rural dwellers, coupled with over 100 % cell penetration in South Africa, there are still may untapped opportunities for mobile financial services. Future proof mobile banking and mobile payment strategies need to be put into place well in advance in order to gain a strong foothold in the market. It is vital to be an early adopter, before it becomes normal for the average consumer to send money without a bank account or to pay for goods at the point of sale using just their mobile phone. On the retail side, there are also major milestones that still need to be reached with regard to the general acceptance of mobile phones a method of payment. mPOS and contactless payments innovation and acceptance are still relatively low. Is this lack of adoption due to non-support from the retailers side, poor education on the consumers side, security and fraud concerns or is it just too early see high adoption rates? The Mobile Financial services of the future Conference 2014 will take a deeper look into what the future holds for financial institutions, mobile network operators, handset manufacturers, retailers, consumers and all other role-players in the mobile financial service ecosystem. Convergence and interoperability challenges are often a major hindrance in getting mobile financial services to work for all stakeholders. Getting policies, regulation, agents and infrastructure in place to enable the industry to function synergistically, is proving to be challenging. Join Trade Conferences International and the panel of industry expert guest speaker as we meet to explore the current and future landscapes of mobile financial services, uncover challenges facing the industry, debate how best to move the industry forward and analyse what untapped opportunities can still be expected. Mobile continues to be at the fore front of financial service innovation Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za 8ta • ABSA • ABSA Capital • Absolute Systems • Accenture South Africa • Acet Processing • ACI Worldwide • Activest • African Bank • AIMS Albaraka Bank • Allan Gray • Altech Autopage • Altech Card Solutions • Altech Eyenza Mobile Money • Altech Nupay • Altech Swisttech ASPIS • ATM Solutions • Bank Windhoek • BankservAfrica • Barko Financial Services • Bayport Financial Services • Blue Label Telecoms Botswana Post • BTC • Boxer • Business Connexion • Q Link • CABS • Capco • Capfin • Capital Eye Investments • Capitec Bank • Carteira MovelSA • Cellsmart • Celpay Zambia • Clickatall • Clientele Life • Collective Dynamics • ConnectNet • Deloitte • Dial A Loan Holdings Digiata DSG • Direct Axis • DrawCard • Econet Telecom Lesotho • Econet Wireless • Eduloan • Ellerines Furnishers • Engen Petroleum • EEC • Ernest & Young • Evesis Software • Experian SA • Finchoice • FNB • Fundamo • Gemalto Genesis Analytics • Gijima • Homechoice • HSBC Innervation Innovation Agency • Integrated Processing Solutions • Investec • JP Morgan • Kingdom Bank • KPMG • M & C Saatchi Mobile • Maravedi Group • Mercantile Bank • Metropolitan International • MTN • MXIT • NCR Corporation • Nedbank • Nokia • OBBSA • Old Mutual • Oltio Onesys • Opportunity Finance • Ovations • Paycorp • Paym8 • PEP Stores • Pres Les • Prosperian Capital • Quickdraw Software Solutions Rand Merchant Bank • Reserve Bank of Zimbabwe • Real People • RMCS • SA Post Office • SABRIC • SANFI • SAP South Africa • Scorpion Legal Protection • Shoprite • SABRIC • Spar Group • Standard Bank • Standard Chartered Bank • Stratcol • Tameer Bank • Tele Tech • The Banking Association SA • UBank • VISA • Vodacom GroupWesbankl • Western Union • WiGroup • Wincor – Nixdorfl • Woolworthsl • Woolworths Financial Services • World Wide Worx • Xlink Communicationsl • Xpertek Just have a look at some of the organisations that have been in attendance at the previous mobile banking events The future of financial services in Africa infrastructure challenges and... brings financial services to millions of people is mobile as it sees beyond
  • 3. 08:30 Registration and morning refreshments 08:50 Opening remarks Sustainablegrowthinmobilefinancialservices:anindustryoverview 09:00 Evolution of mobile payments in Africa •overview of mobile payments in Africa •how the handset has impacted on mobile payments in Africa •mobile payments / money interoperability •key considerations for partners in mobile payments Jonathan Hoehler Head of Business Line: MNO VAS and Custom Development, NET 1 Mobile 09:40 Is the future of payments, mobile? •theory – mobile can dominate on-line and off-line payments •evidence – more mobile payment initiatives fail than succeed •why has Google Wallet failed •Uber - the mobile way to get around and pay •contactless mobile payment – hype or ripe •rules Craig Kilfoil, Managing Director and Senior Specialist Consultant, eXactConsult 10:20 Driving the adoption of mobile payment (Presentation on Accenture research of South African consumers attitudes towards mobile payment) •why have mobile payments not seen mass adoption in South Africa? •areSouthAfricaconsumersreadyandwillingtoadoptmobilepayments? •what do consumers want from mobile payments? •what are the implications for banks, operations and retailers? Prejlin Naidoo, Senior Manager, Accenture Strategy 11:00 Mid-morning refreshments Innovation in mobile financial services: thinking global but acting local 11:25 Road map to a successful mobile financial services revolution •key factors to consider •challenges faced in steering a mobile-centric bank •establishing strategic alliances with all role players •overcoming interoperability issues •change management: challenges in transforming into a mobile- centric financial services provider Vanesha Palani, Head of Channel Management, Nedbank 12:05 Case Study Disruptive Innovation – how to create mobile solutions that customers love, that are good for business and that can be built and evolved quickly •convergence of industry •importance to introduce innovative products, services and mobile channels •new approach to development and implementing mobile financial services Jurie Schoeman, Client Engagement and Strategy Executive, Business Systems Group 12:45 Lunch 13:40 New digital tipping point Ryno Swart, Senior Manager, PricewaterHouse Coopers Mobile payments and m-Commerce - the roadmap to success 14:20 Local retailers and the mobile phone •is the mobile phone the future of payments ? •have cash and cards really seen their demise? •what is the reality on the ground? •where are local retailers applying? •what direction might the future take? Mike Scott, Managing Director, Ecentric Payment Systems 15:00 Mid- afternoon refreshments 15:15 mPOS challenges and opportunities in SA •opportunities in payments •card acceptance in South Africa •creating new opportunities in South Africa with mPOS Paul Kent, Managing Director, SureSwipe 15:55 What are the road-blocks to mass adoption of mobile payments? •ubiquity of cards •penetration of smart-phones •inter-operability and standards •friction at the point-of-service •customer education Adrian Hope-Bailie, Product Development Manager, Stanchion Payment Solutions 16:30 Close of day one DAY 1: WEDNESDAY, 17 SEPTEMBER 2014 • MMT • innovation and emerging trends • financial services and payments • product development • mBanking • mobile money • value-added services • mCommerce • strategy & business development • prepaid products • technology • mPOS integration • NFC • IT Infrastructure • contactless payments • finance • innovation • business development • marketing Mobile Network Operators Retailers, mechants and technology providers If you are in the below industries and deal with the following then this event is for you! • mobile banking • consumer banking • mobile channels • mobile payments •mobileproductdevelopment • alternative channels • cards • fraud and security • mobile wallets • electronic cash • cellphone banking • mobile applications • distribution and delivery channels • mobile banking channel support • contactless payments • digital innovation and payments • electronicbankingchangemanagement • innovation and new mobile product development • self service banking Banks, financial institutions, non-bank operators Who Should Attend ??? ?? ? ? ? ? ??? ? ? ? ? ? ? ? ? ?? Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za Programme day one
  • 4. 08:30 Registration and morning refreshments 08:50 Opening remarks 09:00 mPOS – a tale of two sides •merchant mPOS •consumer mPOS •regulator and mPOS Barry Coetzee, Chief Executive Officer, iVeri 09:40 mPOS: payments of the future •interchange models •payment service provider models •networked commerce •merchant / customer relationship Frederic Guillou, Commercial Director Southern Africa Banking & Retail, Gemalto 10:20 Point of sale as a revenue generating asset •understanding the evolution of POS •harnessing new technology for more services •is card payment to POS as a camera is to a mobile phone? •new revenue •what is VAS? GabrielSwanepoel,BusinessDevelopmentManager,Verifone 11:00 Mid-morning refreshments Enhancing mobile financial services through compatible and flexible technology 11:25 Enhancing mobile financial services through compatible and flexible technology •architecture and technology choices – local and global •a look at future technology for mobile in financial services – bluetooth vs NFC •fast changing world of mobile POS and how this will affect mobile financial services. Craig Leppan, Associate Director and Practice Lead for Enterprise Mobility, Ovations Group 12:05 Convergenceofbankingchannels,mobileandtechnology •new era of personalised banking •relationship between the channels •multiplechannelsreinforcingeachotherratherthancompeting •technology and the self-service banking offering Fred Baumhardt, Chief Technology Officer and Specialist Team Unit Lead, Microsoft South Africa 12:45 Lunch 13:40 Usage of mobile banking applications in South Africa •evaluation and analysis of usage patterns of mobile banking applications in South Africa •transformational effect of mobile banking •migration strategy of banks to move their customers away from fixed cost based infrastructure to those that utilize fewer resources •smartphones: allowing banks to leverage newer mobile technologies and harness analytics to better position products and services Drushen Naidoo, Consultant, Izazi 14:20 Mobile wallet, payment and vending innovation •innovation in e-Wallets •mobile payment •mobile vending •mobile financial services •Altech mobile payments Johan van der Westhuizen, General Manager: Mobile Money, Altech Eyenza Mobile Money MFS: convergence, risk, compliance and interoperability 15:00 Security enabling mobile payments – a futuristic view •mobile payments advancements •current challenges •gearing up for future •security for competitive advantage •beyond the horizons Paul Masemola, Managing Director, MiSEC Advisory 15:40 Mid-afternoon refreshments 16:00 Close of conference Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za Programme day two Interesting facts about mobile banking Interesting findings from "The Mobility 2014 research study" conducted by World Wide Worx The main transactions taking place on cellphone banking are airtime purchases Channel usage is highly dependent on transaction type Mobile facilitated transaction channels have grown from 2012 – 2013 of survey respondents claim to have used mobile money services provided by retailers in the past 3 months say that they have made a once off payment to a retail store using cellphone banking of non-cellphone banking respondents claim they plan on using cellphone banking in 2014 10% 21%37% DAY TWO: THURSDAY, 18 SEPTEMBER 2014
  • 5. Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za The information Practical know-how Top class speakers Great presentations The networking Hear mobile financial experts debate and explore opportunities and challenges that will be mapping the way forward in the industry. Get updated on current industry best practices, innovation and technological advancements that are shaping the industry and how to best use them to your advantage. Learn from leading experts in all areas of mobile financial services about their experience, skills and know-how. Receive the speaker presentations with detailed notes and slides of all topics and issues addressed in each session. Interact and get connected with other mobile banking and mobile payments professionals from all walks of the industry including MNO’s, banks, technology providers and retailers. Why you should attend this conference! Your expert speaker panel Adrian Hope Bailie Stanchion Payment Solutions Barry Coetzee iVeri Craig Kilfoil eXactConsult Craig Leppan Ovations Group Drushen Naidoo IZAZI Solutions Vanesha Palani Nedbank Fred Baumhardt Microsoft Yolande van Wyk First National Bank Frederic Guillou Gemalto Ryno Swart PWC Gabriel Swanepoel VeriFone Johan van der Westhuizen Altech Eyenza Mobile Money Paul Kent Sureswipe Jonathan Hoehler NET 1 MOBILE SOLUTIONS Paul Masemola MiSEC Advisory Mansi Kohli Eko India Financial Services Prejlin Naidoo Accenture Strategy Mike Scott Ecentric Payment Systems Steven Ambrose Strategy Worx Cell phone banking usage and transaction type Source: Dashboard Marketing Intellegence ‘The Mobility 2014 research study’ Balance enquiry 71 % Statement/ mini statement 54 % Buy airtime 58 % Send airtime to someone 53 % Send money to someone 30% Buy pre-paid electricity 29 % Pay accounts 22% Add beneficiaries 10% Make a once off payment to retail store 10% Get a loan 11% Buy LOTTO / Power Ball 7 % Make a purchase that got delivered to you 6% Get notified of transactions 59 % Transfer fund between my accounts 31%
  • 6. Trade Conferences International was established in 2002 and has since been delivering excellence in financial, IT, marketing and retail conferencing. It has fast become one of South Africa’s leading and most recognised commercial conference companies, and through in-depth and thorough research TCI has mastered the art of organising highly relevant niche industry events. With the backing of a dedicated team working behind the scene, TCI is committed to bringing delegates exceptionally good quality events. Topics are carefully selected to ensure that attendees are only addressed on subject matter that is solely focused on the opportunities, issues and challenges faced in their specific profession and industry respectively. TCI’s signature events include the major Mobile Banking and Payments Southern Africa Conferences and Exhibitions, Online Retailing Conference, Loyalty and Rewards Conference, Banking Channel Management Conference, Micro Finance Conference, Core Banking Solutions Conference and the Debt Collections Conference Trade Conferences International - Who WE are Trade Conferences International has created the perfect branding, sponsorship and exhibition opportunity for companies that would like to reach decision makers in the financial sector TCI is known for bringing representatives from top companies in Southern Africa together. Our financial events in the last year alone were attended nearly 1000 delegates - all representative of top industry players. TCI offers companies the perfect chance to increase awareness, sales leads, exposure amongst our target audience, as well as ranking yourself as an industry leader. This event creates a unique platform for sponsors and exhibitors to reach high powered delegates and receive maximum exposure to their products and services. Exhibiting your company’s products or services also allows you excellent networking opportunities. It gives your organisation an opportunity to break through clutter in the market and position yourself as an active participant in the mobile, retail and financial sectors in South Africa. With branding opportunity packages starting from as little as R5 000, this is a cost effective way to reach the market while balancing your budget. Sponsorship packages available include, lunch sponsor, sponsorship of delegate bags, folders, conference material. If you are a service provider, dealing with retail and financial systems, this is YOUR opportunity to align yourself as a major role player. Sponsorship opportunities Contact us on 011 803-1553 for more information regarding sponsorship and exhibition opportunities Do you want to generate sales leads and add possible clients to your database? Do you want to provide a permanent reminder to attendees of the services and products provided by your company? Do you want to maintain your company’s reputation for being involved and committed to the development of the mobile finance and banking technology? Do you want to position your company’s profile as a leader in the mobile financial services arena? Do you want to gain direct access to a high quality and niche focused audience? Interesting facts about Trade Conferences International 2014 marks TCI’s thirteenth year of existence since its opening in 2002 Over 97 % of delegates strongly agree that the conferences are well organised TCI hosted over 1000 attendees at their 2014 events alone Over 60 % of delegates say that interesting topics are their main reason for attending our events TCI is recognised as one of South Africa’s top financial organising companies Trade Conferences InternationalTCI trade conferences international Tel: +27 (0)11 803 1553 Email: info@tci-sa.co.za www.tci-sa.co.za If you answer yes to any of the following questions, sponsoring/exhib- iting at the Mobile Financial Services of the Future Conference 2014 is the right option for your marketing mix: The setup was great. It gave delegates an opportunity for interactive discussion” – Dorica Pheto, Nedbank The speakers and the venue were great!” – Stefane Haupt, First National Bank It was a well planned and very informative event – Nishan Veeragaloo, Nedbank The event organisers were extremely professional – Jacob du Toit, BankservAfrica Good presenters, great networking opportunities – Priya Singh, Standard Bank The speakers addressed important topics – Thabo Ramaphore, Innovation Agency Great speakers, well informed and knew their subject matter – Tracy Juries, Standard Bank The topics addressed com- plimented one another – Tertuis Mostert, Barclays Africa Group What delegates had to say about some of our past financial conferences
  • 7. 17 and 18 September 2014 Focus Rooms, Sunninghill Johannesburg 17 and 18 September 2014 Focus Rooms, Sunninghill Johannesburg DELEGATE REGISTRATION FORM Please Register the following delegates for the above conference Full Name: Designation: Email: Cell No: Full Name: Designation: Email: Cell No: Full Name: Designation: Email: Cell No: Full Name: Designation: Email: Cell No: Full Name: Designation: Email: Cell No: Department: Company Name: Company VAT no: Company Tel: Fax no: Person dealing with accounts: Email: Postal Address: Type of Business: Dietary Preference (please indicate): REGISTRATION DETAILS: Please note: Upon receiving the registration form, an invoice will be issued electronically. In order to guarantee your booking, payments must be made within 5 days of receiving the invoice. When payments are made, please supply the bank with your company name as reference. Fees include lunch, refreshments and conference documentation. The organisers reserve the right to make necessary changes to the programmes, speakers, venue or the dates should the need arise. CANCELLATIONS will only be permitted within 5 days of registration. Thereafter your organisation will be held liable for payment of the full amount with no exceptions. Cancellations must be done in writing and forwarded to Trade Conferences International at info@tci-sa.co.za or faxed to 086 582 2981. NB: I hereby acknowledge that I have read and understood all the terms and conditions of registration, and have the authority to approve the registration FULLAMOUNT TO BE PAID : (Inc. VAT) DATE : FULL NAME OF APPROVING MANAGER : DIRECT LINE : DESIGNATION : EMAIL : PLEASE TICK THE BOX WHICH SERVES AS CONFIRMATION OF BOOKING: or SIGNATURE: Registration fee Registration fee: R8 700.00 + VAT = R9 918.00 p.p. For 3 or more booking from the same department R7 395.00 + VAT = R8 430.30 p.p. Registration cost does not include transport and accommodation 4 Simple ways to register E-mail: info@tci-sa.co.za Tel: 011 803 1553/0009 Trade Conferences International PO Box 665, Fourways, 2055 Fax: 086 582 2981 COMPANY NAME: CONTACT PERSON: COMPANY PHONE NO: COMPANY FAX NO: PERSONA DEALING WITH ACCOUNTS: EMAIL ADDRESS: POSTAL ADDRESS: CODE: APPROVING MANAGER: EMAIL: DATE: SIGNATURE: COMPANY VAT NO: AMOUNT(Inc VAT): SPONSORSHIP AND EXHIBITION REGISTRATION FORM The size of your budget doesn’t matter. TCI will create the right branding opportunity for you Please tick the option/s you are interested in and either fax or email the form back to TCI: Fax: 086 582 2981, or e-mail to info@tci-sa.co.za Take note: All sponsorship, promotional values, packages are priced without Value Added Tax (VAT). Packages and prices are not final and can be tailored to suit your needs. Prices and packages are subject to change from either the organisers or the sponsoring company pending on agreement, with or without prior notice. Prices are dependant on number of pro- jected attendees, promotional items, design, material, and or manufacturing and printing costs per event. Prices do not include any form of logistics in South Africa or globally. Prices quoted are the promotional value and does not necessarily include the promotional or marketing items. Prices stated are minimum. Upon receiving the signed sponsorship form, an invoice will be issued electronically which must be processed within five days after forwarded. Once the sponsorship form has been completed, the company will be held responsible for payment. When payment is made please supply the company name. The organisers reserve the right to make necessary changes to the venue or programme should the need arise. GOLD/ SILVER/ BRONZE SPONSORSHIP PACKAGES (Details on request) DELEGATE GIFTS: R10 000 DELEGATE FOLDERS: R8 000 COFFEE & REFRESHMENT AREA: R25 000 NAME BADGES: R8 000 BRANDING OF REGISTRATION AREA: R30 000 BEVERAGE SPONSOR: R5 000 VISITORS & DELEGATES CARRY BAGS: R10 000 PROMOTIONAL INSERTS: R5 000 - R10 000 PROMOTIONAL GIFTS: R10 000+ OPEN EXHIBITION SPACE: R9 300 All the above prices are quoted without VAT. (Open exhibition space includes lunch for two)