This document contains an individual practice self-assessment completed by Emilio Moreno Chávez on July 5th, 2021. He answered questions regarding his communication and leadership behaviors, scoring himself on a scale of yes or no. Based on his responses, he recognizes that while he communicates clearly and respectfully, he could improve at making time for goal-setting, self-evaluation, and acknowledging colleagues' work. To improve, he plans to block more time for dialogues, establish goals and evaluate his performance more systematically, and provide more positive recognition to colleagues.
The document is an interpersonal communication plan written by Gustavo Alejandro Martínez Calderón. It includes a self-diagnosis of his communication behaviors, with 8 out of 10 behaviors checked as "yes". This indicates he has good communication skills but could improve. Specifically, he wants to improve evaluating his and collaborators' performance more frequently. His action plan is to have weekly feedback meetings with collaborators, reflect daily on decisions and their effects, and create an annual performance summary statement. This will help identify areas for improvement, increase motivation, and plan future goals.
The document outlines an interpersonal communication plan, including a self-diagnosis of communication behaviors and an analysis to identify areas for improvement. The self-diagnosis found the individual communicates respectfully but could improve dedicating time to setting goals for themselves and evaluating collaborators. To address this, the plan identifies upholding commitments, maintaining a schedule, and thorough preparation as actions to improve dedicating sufficient time to goal-setting.
My interpersonal communication improvement planmanojkumawat36
The document describes a self-diagnosis of interpersonal communication skills. It includes a table where the person indicates whether certain behaviors apply to how they communicate. They received a score of 8 out of 10 "yes" responses, indicating room for improvement. They identify listening respectfully as a strength, but needing improvement in giving positive feedback and communicating negative issues. They conclude they should be more assertive when reporting negatives and appreciate colleagues to motivate them. Their action plan is to give more positive feedback to improve motivation.
This document outlines an interpersonal communication plan. It begins with a self-diagnosis rubric where the author rates their communication skills on a scale, finding that they communicate well but could improve. Specifically, they could work on giving more positive feedback and dedicating more time to goals and performance evaluations. The author recognizes they tend toward direct assertiveness and wants to improve empathetic listening and expressing care for others' feelings. Their plan is to use the DESC communication script and provide more positive feedback to better address problems while considering interlocutors' situations.
1. The document outlines Ana Sofia Cerda Kipper's interpersonal communication plan to improve her communication skills.
2. The plan involves observing her current communication behaviors, evaluating them, choosing one to improve, and identifying 3 actions to improve that behavior.
3. Ana conducted a self-diagnosis and found that she communicates well but could improve her empathy, such as listening more closely to understand others' perspectives.
This document contains a self-diagnosis table where Maria Sabina Lopez Lujano evaluates her communication behaviors at work. She identifies that she needs improvement in giving positive recognition to colleagues for their good work. In her reflections, she acknowledges that positive recognition is important for motivating others and creating a productive work environment. To improve, her action plan is to embrace accomplishments immediately, make recognition personal, and provide feedback frequently.
This document contains an individual practice self-assessment completed by Emilio Moreno Chávez on July 5th, 2021. He answered questions regarding his communication and leadership behaviors, scoring himself on a scale of yes or no. Based on his responses, he recognizes that while he communicates clearly and respectfully, he could improve at making time for goal-setting, self-evaluation, and acknowledging colleagues' work. To improve, he plans to block more time for dialogues, establish goals and evaluate his performance more systematically, and provide more positive recognition to colleagues.
The document is an interpersonal communication plan written by Gustavo Alejandro Martínez Calderón. It includes a self-diagnosis of his communication behaviors, with 8 out of 10 behaviors checked as "yes". This indicates he has good communication skills but could improve. Specifically, he wants to improve evaluating his and collaborators' performance more frequently. His action plan is to have weekly feedback meetings with collaborators, reflect daily on decisions and their effects, and create an annual performance summary statement. This will help identify areas for improvement, increase motivation, and plan future goals.
The document outlines an interpersonal communication plan, including a self-diagnosis of communication behaviors and an analysis to identify areas for improvement. The self-diagnosis found the individual communicates respectfully but could improve dedicating time to setting goals for themselves and evaluating collaborators. To address this, the plan identifies upholding commitments, maintaining a schedule, and thorough preparation as actions to improve dedicating sufficient time to goal-setting.
My interpersonal communication improvement planmanojkumawat36
The document describes a self-diagnosis of interpersonal communication skills. It includes a table where the person indicates whether certain behaviors apply to how they communicate. They received a score of 8 out of 10 "yes" responses, indicating room for improvement. They identify listening respectfully as a strength, but needing improvement in giving positive feedback and communicating negative issues. They conclude they should be more assertive when reporting negatives and appreciate colleagues to motivate them. Their action plan is to give more positive feedback to improve motivation.
This document outlines an interpersonal communication plan. It begins with a self-diagnosis rubric where the author rates their communication skills on a scale, finding that they communicate well but could improve. Specifically, they could work on giving more positive feedback and dedicating more time to goals and performance evaluations. The author recognizes they tend toward direct assertiveness and wants to improve empathetic listening and expressing care for others' feelings. Their plan is to use the DESC communication script and provide more positive feedback to better address problems while considering interlocutors' situations.
1. The document outlines Ana Sofia Cerda Kipper's interpersonal communication plan to improve her communication skills.
2. The plan involves observing her current communication behaviors, evaluating them, choosing one to improve, and identifying 3 actions to improve that behavior.
3. Ana conducted a self-diagnosis and found that she communicates well but could improve her empathy, such as listening more closely to understand others' perspectives.
This document contains a self-diagnosis table where Maria Sabina Lopez Lujano evaluates her communication behaviors at work. She identifies that she needs improvement in giving positive recognition to colleagues for their good work. In her reflections, she acknowledges that positive recognition is important for motivating others and creating a productive work environment. To improve, her action plan is to embrace accomplishments immediately, make recognition personal, and provide feedback frequently.
To classify how I communicate through a self-diagnosis, with the objective of designing an action plan to improve some of the areas that could be improved
Individual practice with peer evaluation----lanxi wangLANXIWANG1
To classify how I communicate through a self-diagnosis, with the objective of designing an action plan to improve some of the areas that could be improved.
The document describes a self-assessment of communication behaviors at work. The individual identifies that they communicate clearly and respectfully with bosses, coworkers, and in meetings. However, they need to improve dedicating time to set goals and evaluate performance for themselves and colleagues. To improve, they will schedule time in their agenda to set goals, keep a daily journal, and set aside regular time for performance evaluations.
Effective communication for today's leaderSavanikSanjay
The document is a self-assessment survey where the respondent answered questions about their communication behaviors at work. They scored themselves as not adequately dedicating time to goal setting and evaluation, or bringing matters to colleagues' attention respectfully. In their reflection, they recognized a need to improve by reducing sarcasm when communicating with subordinates. They plan to connect with their team emotionally and empathetically to instigate self-realization, rather than through taunting.
Juan Pablo Prestamo Rivera reflects on his communication behaviors. He identifies that he does not always take time to evaluate things and can be close-minded when others disagree with his ideas. However, he communicates respectfully and is flexible when discussions do not directly involve his expertise. He believes his open-mindedness brings positive results as people feel comfortable sharing without threats. Factors like honesty, welcoming attitudes, and not backing down initially help his communication. Rivera concludes he needs to improve by proactively checking in with peers and workers, rather than expecting them to initiate concerns.
This document contains a self-assessment survey completed by Edward TaylorWilsonGonzález regarding their communication behaviors at work. They answered "yes" to communicating clearly, directly, and respectfully with bosses, coworkers, and colleagues. They also listen carefully to understand managers, coworkers, and viewpoints at meetings. Areas for improvement include communicating ideas in a more democratic way to avoid hurting feelings and dedicating more time to evaluating collaborator performance. Being direct can negatively affect some people and results if not done tactfully. Conclusions were to watch how messages are transmitted to avoid offense, choose words wisely, and consider others' perspectives.
Managing interpersonal relationship in the workplace wumiXrysteah
This document discusses the importance of managing interpersonal relationships in the workplace. It emphasizes that organizations rely on team communication, and maintaining good relationships with coworkers is key to business success. Some strategies for creating and maintaining good relationships include being friendly, addressing problems constructively, embracing change, and communicating in a positive, respectful manner. Work expectations include exhibiting a positive attitude, responding to others' needs, and avoiding gossip or grudges.
This document discusses relationships in the workplace and their impact on communication and productivity. It identifies different types of workplace relationships including upward communication between employees and managers, managing up by adapting communication styles to managers' needs, and skills for relating to co-workers through horizontal communication. Positive relationships with co-workers have been shown to correlate with higher performance while inappropriate relationships can negatively impact work.
This document contains a self-assessment of communication behaviors at work. The respondent indicated they seek time for dialogue to solve conflicts productively, listen carefully to understand managers and coworkers, and set goals and evaluate performance. Areas for improvement included being more respectful when angry and better expressing emotions. Improving communication as a leader involves empathetic listening, delivering positive messages, understanding influences like mood, and using direct feedback to motivate and transmit ideas effectively.
1. The document summarizes Mati ur Rehman's first presentation at Iqra University on topics related to self-management skills including career planning, self-esteem, positive thinking, stress management, and time management.
2. Mati ur Rehman achieved gaining different perspectives on each topic presented and learning how to apply the lessons to achieving goals and handling limitations.
3. Future topics that would be covered include team building & management, conflict management, and negotiation. Maintaining a positive mindset and taking action are emphasized as keys to achieving goals.
The student received feedback from two peers on an industry analysis essay. Peer 1 noted that the essay did not mention any governing bodies of the industry or provide credible sources to support claims about the size of the industry. Peer 2 said the essay rambled too much on job roles and did not properly address all questions. In reflection, the student realized obtaining peer feedback helped identify mistakes before final submission. While revisions based on the feedback only resulted in a 60% grade, the student learned they must carefully read and apply feedback to improve. Moving forward, the student will read feedback without emotion, re-examine criticisms, consider other perspectives, and act to incorporate feedback into future work.
Giving Feedback. chapter 40. A practical guide for medical teachers. HardenHanie Alizadeh
This document discusses providing feedback in medical education. It begins with an introduction to feedback and defines it. It describes the differences between formative and summative feedback. Key principles of effective feedback are outlined, including making it a regular occurrence, using standards, first-hand observations, communication strategies, and focusing on decisions. Barriers to feedback and templates for feedback sessions are presented. The importance of feedback for learners, teachers and programs is explained. Other approaches like checklists and peer feedback are also discussed. The document concludes with training faculty to improve their feedback skills and culture.
This document discusses effective communication and feedback skills for clinical mentoring. It identifies key principles like giving feedback in a "feedback sandwich" - starting with a positive, then improvement suggestion, ending with another positive. Feedback should be specific, factual, and non-judgmental. Both mentors and mentees can improve communication through active listening, reflecting, and summarizing. Feedback is most useful when given respectfully and with the goal of supporting learning and growth.
This document discusses effective communication skills and body language. It defines communication and lists the most common forms as spoken word, written word, visual images, and body language. It describes the communication process and barriers like noise, inappropriate medium, assumptions, emotions, language differences, poor listening skills, and distractions. Active listening is emphasized as an important skill. Body language tips are provided like maintaining appropriate distance, eye contact, and appearance. Overall, the document provides an overview of communication, the process, barriers, and tips to improve verbal and nonverbal communication skills.
The document provides guidance for mentors on establishing an effective mentoring relationship. It recommends that mentors:
1) Be patient as mentees may initially be hesitant and insecure in the relationship. Their attitude will become more positive over time.
2) Establish clear methods of contact and set realistic expectations and goals to encourage mentees' personal and professional development.
3) Understand their role is to be a consistent, dependable friend and not assume roles like parent or therapist. They should empower mentees to make their own decisions through constructive feedback.
This document provides a summary of a presentation on distinction. It begins with an acknowledgement section thanking those who provided support and guidance. It then provides an introduction of the presenter including their name, batch, assessor, and group. The document is then organized by distinction learning outcomes with questions and answers on topics like personality development, time management, leadership qualities, and how interpersonal skills can help in personal and professional life.
After taking a career matchmaker quiz, the document's author received several career options in the medical field that fit their interests well. Some top options included optometry, anesthesiology, and dermatology. The author was pleased that the quiz results aligned with their interest in pursuing a medical career and confirmed they would enjoy further investigating these options. The quiz also introduced them to potential careers they had not previously considered, helping to guide their exploration process.
The document discusses different parts of an interview process:
1) The introduction where the interviewer identifies themselves, explains the purpose and use of the information, verifies the right person, stresses confidentiality and voluntary participation.
2) The interview where the interviewer asks questions as written, listens for relevant answers, and probes for accuracy, clarity and completeness without suggesting answers.
3) Interview tips where the interviewer shows interest, pauses, repeats questions and replies to help the client.
Michael Klejman, Bill Smith and I (Katherine Popaleni) developed this power point and used it in our presentation to delegates at the Ontario Assoc. of Not for Profit Homes and Services for Seniors.
Many of us struggle when we want to bring up a sensitive issue with others (peers, colleagues, family, friends, neighbours etc.) Our awkward, uncomfortable feelings can lead us to react in the moment or put things off for fear of damaging the relationship. The reality is that the issue does not disappear, and, if not addressed, it can lead to misunderstandings and strained relationships.
The power point outlines a new approach that will help you handle challenging conversations with confidence and success. The PP outlines a 3-stage model for 'coaching' your own conversations constructively.
While the focus of this group was health care, the model can apply to different kinds of workplaces as well as in personal relationships.
Hope it's helpful.
Katherine Popaleni
An extract from our book "Your Genius Ideas Book: A dose of commercial creativity for busy L&D professionals" to help you contribute more, drive change and ensure your organisation thrives.
To classify how I communicate through a self-diagnosis, with the objective of designing an action plan to improve some of the areas that could be improved
Individual practice with peer evaluation----lanxi wangLANXIWANG1
To classify how I communicate through a self-diagnosis, with the objective of designing an action plan to improve some of the areas that could be improved.
The document describes a self-assessment of communication behaviors at work. The individual identifies that they communicate clearly and respectfully with bosses, coworkers, and in meetings. However, they need to improve dedicating time to set goals and evaluate performance for themselves and colleagues. To improve, they will schedule time in their agenda to set goals, keep a daily journal, and set aside regular time for performance evaluations.
Effective communication for today's leaderSavanikSanjay
The document is a self-assessment survey where the respondent answered questions about their communication behaviors at work. They scored themselves as not adequately dedicating time to goal setting and evaluation, or bringing matters to colleagues' attention respectfully. In their reflection, they recognized a need to improve by reducing sarcasm when communicating with subordinates. They plan to connect with their team emotionally and empathetically to instigate self-realization, rather than through taunting.
Juan Pablo Prestamo Rivera reflects on his communication behaviors. He identifies that he does not always take time to evaluate things and can be close-minded when others disagree with his ideas. However, he communicates respectfully and is flexible when discussions do not directly involve his expertise. He believes his open-mindedness brings positive results as people feel comfortable sharing without threats. Factors like honesty, welcoming attitudes, and not backing down initially help his communication. Rivera concludes he needs to improve by proactively checking in with peers and workers, rather than expecting them to initiate concerns.
This document contains a self-assessment survey completed by Edward TaylorWilsonGonzález regarding their communication behaviors at work. They answered "yes" to communicating clearly, directly, and respectfully with bosses, coworkers, and colleagues. They also listen carefully to understand managers, coworkers, and viewpoints at meetings. Areas for improvement include communicating ideas in a more democratic way to avoid hurting feelings and dedicating more time to evaluating collaborator performance. Being direct can negatively affect some people and results if not done tactfully. Conclusions were to watch how messages are transmitted to avoid offense, choose words wisely, and consider others' perspectives.
Managing interpersonal relationship in the workplace wumiXrysteah
This document discusses the importance of managing interpersonal relationships in the workplace. It emphasizes that organizations rely on team communication, and maintaining good relationships with coworkers is key to business success. Some strategies for creating and maintaining good relationships include being friendly, addressing problems constructively, embracing change, and communicating in a positive, respectful manner. Work expectations include exhibiting a positive attitude, responding to others' needs, and avoiding gossip or grudges.
This document discusses relationships in the workplace and their impact on communication and productivity. It identifies different types of workplace relationships including upward communication between employees and managers, managing up by adapting communication styles to managers' needs, and skills for relating to co-workers through horizontal communication. Positive relationships with co-workers have been shown to correlate with higher performance while inappropriate relationships can negatively impact work.
This document contains a self-assessment of communication behaviors at work. The respondent indicated they seek time for dialogue to solve conflicts productively, listen carefully to understand managers and coworkers, and set goals and evaluate performance. Areas for improvement included being more respectful when angry and better expressing emotions. Improving communication as a leader involves empathetic listening, delivering positive messages, understanding influences like mood, and using direct feedback to motivate and transmit ideas effectively.
1. The document summarizes Mati ur Rehman's first presentation at Iqra University on topics related to self-management skills including career planning, self-esteem, positive thinking, stress management, and time management.
2. Mati ur Rehman achieved gaining different perspectives on each topic presented and learning how to apply the lessons to achieving goals and handling limitations.
3. Future topics that would be covered include team building & management, conflict management, and negotiation. Maintaining a positive mindset and taking action are emphasized as keys to achieving goals.
The student received feedback from two peers on an industry analysis essay. Peer 1 noted that the essay did not mention any governing bodies of the industry or provide credible sources to support claims about the size of the industry. Peer 2 said the essay rambled too much on job roles and did not properly address all questions. In reflection, the student realized obtaining peer feedback helped identify mistakes before final submission. While revisions based on the feedback only resulted in a 60% grade, the student learned they must carefully read and apply feedback to improve. Moving forward, the student will read feedback without emotion, re-examine criticisms, consider other perspectives, and act to incorporate feedback into future work.
Giving Feedback. chapter 40. A practical guide for medical teachers. HardenHanie Alizadeh
This document discusses providing feedback in medical education. It begins with an introduction to feedback and defines it. It describes the differences between formative and summative feedback. Key principles of effective feedback are outlined, including making it a regular occurrence, using standards, first-hand observations, communication strategies, and focusing on decisions. Barriers to feedback and templates for feedback sessions are presented. The importance of feedback for learners, teachers and programs is explained. Other approaches like checklists and peer feedback are also discussed. The document concludes with training faculty to improve their feedback skills and culture.
This document discusses effective communication and feedback skills for clinical mentoring. It identifies key principles like giving feedback in a "feedback sandwich" - starting with a positive, then improvement suggestion, ending with another positive. Feedback should be specific, factual, and non-judgmental. Both mentors and mentees can improve communication through active listening, reflecting, and summarizing. Feedback is most useful when given respectfully and with the goal of supporting learning and growth.
This document discusses effective communication skills and body language. It defines communication and lists the most common forms as spoken word, written word, visual images, and body language. It describes the communication process and barriers like noise, inappropriate medium, assumptions, emotions, language differences, poor listening skills, and distractions. Active listening is emphasized as an important skill. Body language tips are provided like maintaining appropriate distance, eye contact, and appearance. Overall, the document provides an overview of communication, the process, barriers, and tips to improve verbal and nonverbal communication skills.
The document provides guidance for mentors on establishing an effective mentoring relationship. It recommends that mentors:
1) Be patient as mentees may initially be hesitant and insecure in the relationship. Their attitude will become more positive over time.
2) Establish clear methods of contact and set realistic expectations and goals to encourage mentees' personal and professional development.
3) Understand their role is to be a consistent, dependable friend and not assume roles like parent or therapist. They should empower mentees to make their own decisions through constructive feedback.
This document provides a summary of a presentation on distinction. It begins with an acknowledgement section thanking those who provided support and guidance. It then provides an introduction of the presenter including their name, batch, assessor, and group. The document is then organized by distinction learning outcomes with questions and answers on topics like personality development, time management, leadership qualities, and how interpersonal skills can help in personal and professional life.
After taking a career matchmaker quiz, the document's author received several career options in the medical field that fit their interests well. Some top options included optometry, anesthesiology, and dermatology. The author was pleased that the quiz results aligned with their interest in pursuing a medical career and confirmed they would enjoy further investigating these options. The quiz also introduced them to potential careers they had not previously considered, helping to guide their exploration process.
The document discusses different parts of an interview process:
1) The introduction where the interviewer identifies themselves, explains the purpose and use of the information, verifies the right person, stresses confidentiality and voluntary participation.
2) The interview where the interviewer asks questions as written, listens for relevant answers, and probes for accuracy, clarity and completeness without suggesting answers.
3) Interview tips where the interviewer shows interest, pauses, repeats questions and replies to help the client.
Michael Klejman, Bill Smith and I (Katherine Popaleni) developed this power point and used it in our presentation to delegates at the Ontario Assoc. of Not for Profit Homes and Services for Seniors.
Many of us struggle when we want to bring up a sensitive issue with others (peers, colleagues, family, friends, neighbours etc.) Our awkward, uncomfortable feelings can lead us to react in the moment or put things off for fear of damaging the relationship. The reality is that the issue does not disappear, and, if not addressed, it can lead to misunderstandings and strained relationships.
The power point outlines a new approach that will help you handle challenging conversations with confidence and success. The PP outlines a 3-stage model for 'coaching' your own conversations constructively.
While the focus of this group was health care, the model can apply to different kinds of workplaces as well as in personal relationships.
Hope it's helpful.
Katherine Popaleni
An extract from our book "Your Genius Ideas Book: A dose of commercial creativity for busy L&D professionals" to help you contribute more, drive change and ensure your organisation thrives.
How to break down barriers to give more feedback at workQuynh Nguyen
You are motivated to give more feedback to help your colleagues grow, but you often find yourself not doing it. There seems to be visible barriers that stops you giving feedback. Understand what they are, so you can break through and start growing with the people you value.
The document provides advice on how to effectively lead others and deal with difficult people. It discusses essential leadership attributes like providing feedback, listening, getting the right balance of delegation and involvement, modeling good behavior, focusing conversations on solutions, setting clear objectives, and developing others through training. The key is communicating positively, addressing problems respectfully in private, understanding different perspectives, and gaining commitment to constructive change.
These slides were from a Grad Pathways workshop at UC Davis on 5/8/2014. This was part #1 of an overall series on Mentoring Up: Learning to pro-actively manage your relationship with your research mentor. Part #1 dealt with communication.
People who do not take responsibility for their work can negatively impact their team. To address this, managers should first ensure team members have the necessary resources to do their jobs. They should also clearly communicate roles and responsibilities. Managers can then re-engage people by connecting their work to their values and building self-confidence. Helping team members take control of their work in smaller, achievable steps can increase responsibility. Micromanaging should be avoided, and praise given for responsible actions. Using these strategies can help most people improve, though some may not be ready for the responsibilities of their roles.
Organizations today are in constant flux. Industries are consolidating, new business models are emerging, new technologies are being developed, and consumer behaviors are evolving. For executives, the ever-increasing pace of change can be especially demanding. It forces them to understand and quickly respond to big shifts in the way companies operate and how work must get done. In the words of Arie de Geus, a business theorist, “The ability to learn faster than your competitors may be the only sustainable competitive advantage.”
INFLUENCE: A Brain-based Approach for Stand-out LeadershipDan Beverly
Great leadership is nowhere better marked than by the ability to improve another person's thinking. In this series, get the brain-based approach to 3 key leadership traits, starting here with: INFLUENCE.
Seven habits of highly effective peoples - Gerhardtgenesissathish
The document provides an overview of leadership qualities and strategies for career success based on Stephen Covey's Seven Habits of Highly Effective People. It discusses the importance of understanding the big picture, empowering and developing people, and adapting to different situations. It also covers personal leadership through strategic planning, mentors, and continuous self-improvement. Teamwork, culture, and the four levels of leadership are examined. Finally, the seven habits are summarized with a focus on being proactive, beginning with the end in mind, and putting first things first.
The document provides an overview of leadership qualities and Stephen Covey's Seven Habits of Highly Effective People. It discusses that effective leadership requires understanding the big picture, empowering and developing teams, and adapting to different situations. It also outlines the seven habits which include being proactive, beginning with the end in mind, putting first things first, thinking win-win, seeking first to understand, synergizing, and sharpening the saw.
4 key questions leaders ask themselves and their teamsJP Consultancy
The document discusses two maxims and four questions that can be used by transformational leaders and their teams to drive success. The two maxims are to keep things simple and never underestimate colleagues' skills. The four questions are: 1) How well are we performing now? 2) What evidence justifies this judgement? 3) What will help and hinder our success? 4) What are we planning to do next? Answering these questions honestly and drawing on evidence helps teams evaluate their performance, identify factors that help and hinder progress, and create action plans to improve. Going through the process builds capacity for sustained self-improvement over time.
This document discusses building a bridge between individual human psychology and business performance. It presents 12 distinctions across 4 levels that can help align people's needs with corporate goals to achieve extraordinary performance. The levels cover core attributes like personal story and values, enablers like assumptions and commitment, relationships with self/others/environment, and ultimately business outcomes and success. Aligning on these areas can create a highly effective organization where people love their work.
This document discusses developing people skills, or being "people smart", in the workplace. It outlines several competencies of people who are people smart, such as understanding others, resolving conflicts, and being a team player. Developing these skills can lead to benefits like being appreciated, respected and trusted. The document then provides models for setting goals, understanding personality and needs, and resolving conflicts through a 7-step process. Overall, it emphasizes the importance of interpersonal skills for career success.
This document discusses the entrepreneurial skills used by the author to complete various tasks for their coursework. These skills include working independently, self-motivation, research, adapting ideas based on findings, initiative, teamwork, communication, and problem-solving. The author applied these skills to conduct research, develop a survey to inform their ideas, analyze the results, collaborate with others, and create a creative brief. They worked to finish all assignments before the deadline while adapting their proposed idea based on feedback and market research.
Sometimes in interviews, you will be asked behavioural questions to gauge if your personality would fit at the company. These can be scenario-based or asking you about past experience. This is our guide to help you tackle these.
XXX
1
Questions
Mindfulness Activity
Observe
Imagine that within you is a spiral staircase. Winding down to your very center. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself.
Today’s mindfulness activity is an observe activity. You are going to imagine that within you is a spiral staircase which winds down the very center of your being. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself. Everyone get into your mindful posture, feet flat on the floor, eyes closed, hands in an open position. Take a deep breath in, and out, and begin.
3
Developing Interpersonal Effectiveness Skills
Lesson 10
(DeCano & Cook, 2015)
Today we will be talking about things you can actively do to seek out connection and support – this is highly relevant to resilience because healthy attachments and connections is one of the keys to resilience.
5
Summary of the Previous Lesson
Emotions represent subjective experience that combines bodily and cognitive reactions, are designed to provide us feedback, and motivate specific types of behavior or action
Emotions are functionally adaptive
Negative emotions narrow and positive emotions broaden
To have resilience we must manage intense negative emotions and cultivate positive emotions
To review from last week, emotions represent a complex, subjective experience. Emotions are adaptive and can broaden our attention and resources, but in order to have resilience it’s really important to both learn to manage negative emotions as well as cultivating positive emotions.
6
Summary of the Previous Lesson
Intense negative emotions can be managed two different ways:
If in a crisis – emotional temperature > 65 – then use crisis survival skills:
TIPP
Distract with ACCEPTS
IMPROVE the Moment
Pro & Cons
If not a crisis < 65 then use:
Check the Facts and then Opposite Action or Problem Solving
Positive self-talk
Mindfulness of current emotion: Wave Skill
When we are trying to manage negative emotions, we have learned options for skills to use when we are in a crisis (over 65 on our emotional thermometer) as well as skills to use when we are not in a crisis (less than 65 on the emotional thermometer).
7
Learning Objectives
After completing this lesson, you will be able to:
Understand the need for effective communication in relationships
Know the difference between three key effective communication skills and when you would use each one
Use all three communication skills
Today’s lesson is about developing interpersonal effectiveness. After today, you are going to have a better understanding of the need for effective communication in relationships, and, you’ll know the difference between three key communication skills and when to use each.
8
Lesson 10: Glossary TermsDeveloping Interpersonal Effectiveness SkillsObjective EffectivenessThe interpersonal strategy to effectively ask for the things you want and/or t ...
XXX
1
Questions
Mindfulness Activity
Observe
Imagine that within you is a spiral staircase. Winding down to your very center. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself.
Today’s mindfulness activity is an observe activity. You are going to imagine that within you is a spiral staircase which winds down the very center of your being. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself. Everyone get into your mindful posture, feet flat on the floor, eyes closed, hands in an open position. Take a deep breath in, and out, and begin.
3
Developing Interpersonal Effectiveness Skills
Lesson 10
(DeCano & Cook, 2015)
Today we will be talking about things you can actively do to seek out connection and support – this is highly relevant to resilience because healthy attachments and connections is one of the keys to resilience.
5
Summary of the Previous Lesson
Emotions represent subjective experience that combines bodily and cognitive reactions, are designed to provide us feedback, and motivate specific types of behavior or action
Emotions are functionally adaptive
Negative emotions narrow and positive emotions broaden
To have resilience we must manage intense negative emotions and cultivate positive emotions
To review from last week, emotions represent a complex, subjective experience. Emotions are adaptive and can broaden our attention and resources, but in order to have resilience it’s really important to both learn to manage negative emotions as well as cultivating positive emotions.
6
Summary of the Previous Lesson
Intense negative emotions can be managed two different ways:
If in a crisis – emotional temperature > 65 – then use crisis survival skills:
TIPP
Distract with ACCEPTS
IMPROVE the Moment
Pro & Cons
If not a crisis < 65 then use:
Check the Facts and then Opposite Action or Problem Solving
Positive self-talk
Mindfulness of current emotion: Wave Skill
When we are trying to manage negative emotions, we have learned options for skills to use when we are in a crisis (over 65 on our emotional thermometer) as well as skills to use when we are not in a crisis (less than 65 on the emotional thermometer).
7
Learning Objectives
After completing this lesson, you will be able to:
Understand the need for effective communication in relationships
Know the difference between three key effective communication skills and when you would use each one
Use all three communication skills
Today’s lesson is about developing interpersonal effectiveness. After today, you are going to have a better understanding of the need for effective communication in relationships, and, you’ll know the difference between three key communication skills and when to use each.
8
Lesson 10: Glossary TermsDeveloping Interpersonal Effectiveness SkillsObjective EffectivenessThe interpersonal strategy to effectively ask for the things you want and/or t.
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1. In The Course:Effective CommunicationForToday'sLeader,IChose Question2.
How oftendoyouthinkleadersandcollaboratorsof workteamsuse assertive communication?
Assertive Communication
discussionposted2daysago by DrDebbieWilliaams
Thisis an extremelyrelevanttopic,especiallyintoday'senvironment,where womenare seenasbeing
too aggressive ortryingtotake the place of a man, whenbeingassertive.We are oftenreferredtoina
derogatorymannerif we state the facts and try to rectifysituations.Ifeel we have the extrapressureof
havingto be overlyadeptinorderto be takenseriously.Icouldgoon,but since thisisa discussion,I
wouldlike verymuchtoreadyour input.
Thispost isvisible toeveryone.
0 responses
EvaluationOf Topic- Effective CommunicationforToday'sLeader
Title:My interpersonalcommunicationplan
Objective:ToclassifyhowIcommunicate throughaself-diagnosis,withthe objectiveof designingan
actionplanto improve some of the areasthat couldbe improved.
Self-diagnosistable
Behavior Yes/No
1. I seekadequate blocksof time toengage inpeaceful dialoguetosolve conflictsinaproductive way.
Yes
2. 2. I usuallycommunicate clearly,directly,andrespectfullywithmybossesand/ordirectors. Yes
3. I usuallycommunicate clearly,directly,andrespectfullywithmyco-workers. Yes
4. I usuallylistencarefullyandrespectfullytounderstandmymanagersand/ordirectors.Yes
5. I usuallylistencarefullyandrespectfullysoIcan understand myco-workers. Yes
6. At work meetings,Itryto listencarefully,withunderstandingandrespectforall involved. Yes
7. I set aside periodsof time toestablishmygoalsandevaluate myperformance. Yes
8. I dedicate sufficienttime toestablishgoalsandevaluatemycollaborators’performance. Yes
9. If I needtobringa matterto a colleague’sattention,Idosoin a clear,direct,respectful way. Yes
10. I give positive recognitiontomycolleagueswelldone activitiestomotivate themtokeepimproving.
Yes
Total numberof answers 10
Interpretationof self-diagnosisresults:
Fewerthan5 answerschecked“yes,”indicateyourcommunicationisdeficient,whichcangenerate
conflictsamongpeople,aswellasfrustrationandlackof motivation.
6 to 8 answerschecked“yes”indicate youhave goodcommunication,butitcouldimprove.Remember
that the workenvironmentischaracterizedbypeace andthe assurance of achievingresults.
More than 8 answerschecked“yes”indicate yourcommunicationasexcellent.Thankstothis,your
coworkersandcollaboratorsfeel motivatedandwillingtokeepimprovingbecause the organization
objectivesare clearandfeedbackisgivensotheycanimprove theirperformance.
Questionsforreflection:
3. What positive behaviorscouldyouidentifyinthe wayyoucommunicate?
I try beingrespectfulorat leastquiet(usually) whenconfrontedwithadversity.Ialsotry to at least
understandthe otherperson'spointof view (whetherornotI agree),andgive feedback.
What behaviorsof yoursdoyou feel needimproving?
I can improve onlisteningcarefullyandvaluingmyownjudgment,while maintainingrespectforothers.
How doyou thinkyourway of communicatingaffectspeople andresults?
It variesfrompersontoperson,butI do try to regard the thoughtsandfeelingsof others.
I sometimesacquiesce forthe sake of peace,whenIthinkitisreasonable.Mostof the time,itworksout
fine.
What factors doyou thinkinfluence the wayyou communicate withothers?
I take lessonsfrommypast experiencesintoaccount,tryto meetpeople where theyare,andsee if and
howwe can worktogether.
What conclusionscanyoumake basedon these observationsthatwill allow youtoimprove your
communicationasa leader,bothinthe workenvironmentandinyourpersonal environment?
One thingI realise inthiscourse isthatI am findingmyself,while identifyingbothmystrengthsand
weaknesses,areasforimprovement,andthe needforpositivereinforcementandtrue teamwork.
Checklisttoevaluate yourproject:
CriteriaYes,it compliesNo,it doesn’tcomply
a. Includesaself-diagnosistable withthe total numberof responsesandcorrectinterpretationof the
results. Yes
b. Answersthe 5 reflectionquestions. Yes
c. Identifiesthe behaviorchosentoimprove. Yes
d. Describesatleast3 actionsto improve the chosenbehavior. Yes
e.The actionsdescribedare concrete andcan be evaluatedwithinaspecificperiodof time. Yes