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Modeling QA Transformation
With PRIME
- Sumit Kumar
2
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Disclaimer
3
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Business and Technology Trends Pushing Testing To New
Territories
Hyper competitive
market
Behavior changes
due to connectivity
Consumerization
High
Speed of
Innovation
Legacy
vs. low
cost of entry
Big
Data
Agile
DevOps
Mobile
Demographic
changes
Digital workspace
Shift of
power to
consumers
Cloud
Agility
Flexibility
Speed
4
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Testing Organizations Need To Focus On Many Dimensions
Going Ahead……
5
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
How’s Testing Organizations Are Reacting To DevOps!!
6
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Transformation Objectives and Methods Are Changing
7
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
What Needs To Change In Testing Transformations?
Traditional
Transformation
ADM QA
$100k
$19k
$15k
$75k
Current
Transformation Needs
Note - Designed for Illustration purpose only.
Lifecycle Focused
Transformation Initiatives
• Reduce Environment Footprint
• Improve Defect Containment
• Improve Defect Resolution
Testing Focused
Transformation Initiatives
• Test Lifecycle Automation
• Centralized Test Env
provision…………
$5k
$25k
$1k $5k
8
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Why Testing Transformations Are Not Working?
ALIGNMENT
LACK OF
PEOPLE
LOW FOCUS
CHANGES
INCREASING
ABSENCE OF
FRAMEWORK
MISSING
CAPABILITIES
9
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Our Testing Transformation Story Characters
Transformation Team Sponsors
10
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
PRIME Is From Transformation, For Transformation
Designed based on experience from various
Transformation engagements
Provides roadmap for Testing Transformation for
any industry
Ensures Transformation program delivers what
business needs
Aligns internal organization to deliver Testing
Transformation benefits beyond Testing scope
Best practices
11
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
What Goes Wrong with Getting Ready for Transformation?
12
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Priority Fitment – Easier Said Than Done!
ESTABLISH ALIGNMENT FREEZE COMMITMENT BUILD TEAM
 Map Business & Tech
Objectives
 Strategic and Transactional
Priorities on timescale.
 Business & Leadership
commitment
 Establish RIGHT-FIT team.
Respect the Change
ALIGNMENT w/t BUSINESS COMMITTED CORE TEAM
13
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Readiness Analysis – Common Missing Link……
•Extends beyond boundaries
•Roles driven considering scale
AWARENESS
•Extended Roles and Governance
•Success Measures
OPERATING
MODEL
•Infrastructure
•Rationalization
INVESTMENTS
ALIGNED TEAMS RIGHT PEOPLE, FUNDING
14
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Reality Check!
15
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Illustrations – Leverage This For Changing The Game
Efficiencies & Savings
Return on INVESTment
Milestones & Impact
Roadmap
4
Initiatives, PILOTS &
Experience
Transformation Plan
3
Trends & Fitment To Business/Tech
Industry Best Practices
2
Challenges & Impact 1
Maturity
Plan
ROI
Ideas
Time
box
Current
State
Industry
practices
Roadmap Benefits
Transform-
ation Plan
Current State
5
EFFECTIVE INITIATIVES PLOTTED OUTCOMES
16
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Manage Implementation – The Real Stage Of Transformation
Expanded Team, Enabled Teams Action Time, Innovation Time
Industrialize , InstitutionalizeMeasure & Adjust
TALK TRAIN SHOW AGREE
READY TO DELIVER TEAMS EFFICIENCIES & SAVINGS
17
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Measuring Transformation Is Necessary
Current Activities, Overall Status
Risk and items that needs attention
Key KPI View
Transformation Spend View
Transformation Tracks status
Transformation Tracks schedule
HC savings view
Sample dashboard
18
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Enablement – Will Keep Transformation Alive!
ECO-SYSTEM
TRANSITIONING
TO BAU
NEW WAVES
PEOPLE
EMBEDDED
TRANSFORMATION
CONTINUED
TRANSFORMATION
19
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Directions Testing Transformation Are Appearing To Be
Taking
ANALYTICS COGNITIVE
ROBOTICS INTEGRATIONS
20
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
!!!!!????!!!!!
21
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Sumit Kumar
Head, Technology COEs, Testing Practice FS
Capgemini India,
Pune
22
Copyright © Capgemini 2013 All Rights Reserved
Capgemini Testing Services | Financial Services
Thanks.

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Modelling QA Transformation with Prime

  • 1. Modeling QA Transformation With PRIME - Sumit Kumar
  • 2. 2 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Disclaimer
  • 3. 3 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Business and Technology Trends Pushing Testing To New Territories Hyper competitive market Behavior changes due to connectivity Consumerization High Speed of Innovation Legacy vs. low cost of entry Big Data Agile DevOps Mobile Demographic changes Digital workspace Shift of power to consumers Cloud Agility Flexibility Speed
  • 4. 4 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Testing Organizations Need To Focus On Many Dimensions Going Ahead……
  • 5. 5 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services How’s Testing Organizations Are Reacting To DevOps!!
  • 6. 6 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Transformation Objectives and Methods Are Changing
  • 7. 7 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services What Needs To Change In Testing Transformations? Traditional Transformation ADM QA $100k $19k $15k $75k Current Transformation Needs Note - Designed for Illustration purpose only. Lifecycle Focused Transformation Initiatives • Reduce Environment Footprint • Improve Defect Containment • Improve Defect Resolution Testing Focused Transformation Initiatives • Test Lifecycle Automation • Centralized Test Env provision………… $5k $25k $1k $5k
  • 8. 8 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Why Testing Transformations Are Not Working? ALIGNMENT LACK OF PEOPLE LOW FOCUS CHANGES INCREASING ABSENCE OF FRAMEWORK MISSING CAPABILITIES
  • 9. 9 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Our Testing Transformation Story Characters Transformation Team Sponsors
  • 10. 10 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services PRIME Is From Transformation, For Transformation Designed based on experience from various Transformation engagements Provides roadmap for Testing Transformation for any industry Ensures Transformation program delivers what business needs Aligns internal organization to deliver Testing Transformation benefits beyond Testing scope Best practices
  • 11. 11 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services What Goes Wrong with Getting Ready for Transformation?
  • 12. 12 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Priority Fitment – Easier Said Than Done! ESTABLISH ALIGNMENT FREEZE COMMITMENT BUILD TEAM  Map Business & Tech Objectives  Strategic and Transactional Priorities on timescale.  Business & Leadership commitment  Establish RIGHT-FIT team. Respect the Change ALIGNMENT w/t BUSINESS COMMITTED CORE TEAM
  • 13. 13 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Readiness Analysis – Common Missing Link…… •Extends beyond boundaries •Roles driven considering scale AWARENESS •Extended Roles and Governance •Success Measures OPERATING MODEL •Infrastructure •Rationalization INVESTMENTS ALIGNED TEAMS RIGHT PEOPLE, FUNDING
  • 14. 14 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Reality Check!
  • 15. 15 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Illustrations – Leverage This For Changing The Game Efficiencies & Savings Return on INVESTment Milestones & Impact Roadmap 4 Initiatives, PILOTS & Experience Transformation Plan 3 Trends & Fitment To Business/Tech Industry Best Practices 2 Challenges & Impact 1 Maturity Plan ROI Ideas Time box Current State Industry practices Roadmap Benefits Transform- ation Plan Current State 5 EFFECTIVE INITIATIVES PLOTTED OUTCOMES
  • 16. 16 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Manage Implementation – The Real Stage Of Transformation Expanded Team, Enabled Teams Action Time, Innovation Time Industrialize , InstitutionalizeMeasure & Adjust TALK TRAIN SHOW AGREE READY TO DELIVER TEAMS EFFICIENCIES & SAVINGS
  • 17. 17 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Measuring Transformation Is Necessary Current Activities, Overall Status Risk and items that needs attention Key KPI View Transformation Spend View Transformation Tracks status Transformation Tracks schedule HC savings view Sample dashboard
  • 18. 18 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Enablement – Will Keep Transformation Alive! ECO-SYSTEM TRANSITIONING TO BAU NEW WAVES PEOPLE EMBEDDED TRANSFORMATION CONTINUED TRANSFORMATION
  • 19. 19 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Directions Testing Transformation Are Appearing To Be Taking ANALYTICS COGNITIVE ROBOTICS INTEGRATIONS
  • 20. 20 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services !!!!!????!!!!!
  • 21. 21 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Sumit Kumar Head, Technology COEs, Testing Practice FS Capgemini India, Pune
  • 22. 22 Copyright © Capgemini 2013 All Rights Reserved Capgemini Testing Services | Financial Services Thanks.

Editor's Notes

  1. Framework – no standard practices, becomes exploratory, initial failures make it difficult to move to next stage, expectations on time scales are not clear for absence of missing framework. Alignment – Business –Dev-Testing not aligned. Testing trying initiatives which are only within their boundaries even if its all about agile/DevOps…..teams need to look at it as collaborative exercise with outcomes meant for all. Capabilities – Missing skills, not only traansformation teams can do everything, absence of right solutions hurt. People – Ignore component, motivation, morale is key…..change management for them should be handled well. Changes – Plan something and it gets obselete fast…..longer plans don’t work.