The document outlines the steps for developing a mobility strategy in an enterprise. It discusses how the workforce is changing with more teleworkers. It then details the 5 steps to a mobility strategy: 1) Identify business needs, 2) Understand user needs, 3) Build the business case, 4) Select devices, and 5) Integrate mobility into the business. Each step is broken down into key considerations like location requirements, mobile work styles, and ensuring proper resources for integration.

1. MOBILE WORKFLOW IN THE ENTERPRISE INAM HUSSAIN NATIONAL SALES MANAGER MOBILITY SOLUTIONS We’re right behind business

2. AGENDA The Changing Workforce Mobile Applications Mobility Growth Mobility Strategy Steps 1. Identifying business needs 2. Understanding the needs of your people 3. Build the business case 4. Device selection 5. Integrate into the business We’re right behind business

3. We’re right behind business THE CHANGING WORKFORCE Proportion of workers that are tele-workers Source: Optus IP Index 2008

4. MOBILITY STRATEGY STEPS 5 4 3 2 1 Integrate into the business Identify the business needs Understand the needs of your people Build the business case Device selection We’re right behind business

5. MOBILITY STRATEGY STEPS 1 Identify the business needs We’re right behind business People What information do they need? What do they need it for? Processes How does the business operate? What processes are used? Technology What is currently in place? How will this inter-operate with your plans?

6. MOBILITY STRATEGY STEPS 2 Understand the needs of your people - Location requirements We’re right behind business  On site location Traveler out of office extensively Always at office Out of office occasionally Field Workers Sales Executives

7. MOBILITY STRATEGY STEPS 2 Understand the needs of your people - Mobile work styles We’re right behind business Alerts & Small Information  Email Messages Information Access Power Application Clipboard Forums Field Workers Sales Executives

8. MOBILITY STRATEGY STEPS 3 Build the business case We’re right behind business Ascertain the Investment Increased Revenue Cost Reduction Measure the gain

9. MOBILITY STRATEGY STEPS 4 Device selection We’re right behind business Mobile Voice Smartphones Wireless Broadband Other

10. MOBILITY STRATEGY STEPS 5 Integrate into the business We’re right behind business Resources Change management Training Support Security Device management

11. MOBILITY STRATEGY STEPS 5 4 3 2 1 Integrate into the business Identify the business needs Understand the needs of your people Build the business case Device selection We’re right behind business

12. THANK YOU We’re right behind business