This document discusses opportunities for mutual value creation through collaboration between technology and society. It covers topics like enabling ecosystems through platforms, future leadership that taps human potential, and emerging opportunities to shape a post-capitalist world. The goal is collaborative value creation through open innovation and structures that benefit all stakeholders.

1. Opportunities
for Mutual
Value Creation
▪ Futurist
▪ Strategy advisor
▪ Author
@rossdawson

2. Where community began

3. Collective value and wisdom?

4. Technology and society
Enabling ecosystems
Future leadership
Collaborative value
Emerging opportunities
Post-capitalism

5. Technology
and society

6. Consistent exponential growth

7. We
expect
more

8. Immediacy

9. Image: Paul Downey
Efficiency

10. Machines teach themselves

11. Source: Electronic Frontier Foundation
Always getting better

12. Data from humans

13. Sustainability

14. Renewable technologies soar
Source: International Energy Agency / Bloomberg New Energy Finance

15. Experience

16. The next interface beyond smartphones

17. Enabling
ecosystems

18. Value is created across ecosystems

19. “Ranked by market value, 60 of the
world’s 100 largest corporations
earn at least half of their revenue
from platform markets”
- Prof. Thomas Eisenmann, Harvard Business School

20. enable
value-creating interactions
between
external
producers and consumers,
based on an
open infrastructure
and
governance structures
Adapted from: Platform Revolution, Parker, van Alstyne and Choudhary
Platforms

21. The many layers of platforms
Technology standards
City-as-Platform
Company-as-Platform
Platform business models
Government-as-Platform
Social platforms
Technology platforms

23. Image: Microfinance in India
Building community

25. The rise of platform cooperatives

27. Communities decide

29. Image: USAA
Community experience

31. Incentives and collaboration
Source: Alex Cue, New York Times, Fortune

33. Choosing your platforms

34. Post-capitalism

35. Wealth Haves Have nots
Values Globalism Nationalism
Power Individuals Institutions
Openness Expansion Constraint
Health Potential Decline
Technology Embrace Disengage
Humanity Original Transhuman
Work Elites Insecurity
Forces of polarisation
Image: Marcu Ioachim

36. Source: Economic Policy Institute, US Bureau of Labor Statistics
Who gets the value?

37. Accounting for externalities

38. Transparency in capital allocation

39. New forms of income redistribution

40. Tapping our human potential

41. Collaborative
value

42. Design around shared values
Source: Institute for Strategy & Competitiveness at Harvard Business School

43. Healthier and safer customers

44. Knowledge and information

45. Learning and connection

46. Structures for mutual value

47. Emerging
opportunities

48. The most trusted and values-aligned
Source: Edelman Trust Barometer 2019

49. Catalysing communities

50. Source: The Lean Startup, Eric Ries
Open, iterative innovation

51. Source: Oliver Wyman
Owning the relationship

52. Shaping the post-capitalist world

53. Future
leadership

54. The only way
you can control your destiny
is to be more flexible
than your environment
- The Law of Requisite Variety

55. Transformation to tap the potential

56. Vision What world do we want to create? What might be
possible?
Foundations What institutions, business models, platforms and
systems will enable this vision? What is missing now?
Roadblocks What is blocking the potential? How can we take
away or bypass these blocks?
Paths What possible paths forward could allow us to reach our
vision? What is most feasible? What are milestones?
Collaboration What collaboration is needed between who? How
can we foster and enable that collaboration?
Action What action today can be taken? What action can you
take to enable the potential of the vision?
Creating the future together

57. Technology and society
Enabling ecosystems
Future leadership
Collaborative value
Emerging opportunities
Post-capitalism

59. Distinctive customer relationships
Efficiency
Relationship strength
Instore videoconference
Counter service
Customer visits
Kiosks
Presence
Chat
Online collaboration
Voice
Video conferencing
Human
connection
Interactive voice response
Chatbots
Video avatars
Voice agents
Automation