SlideShare a Scribd company logo
Mobile
marketing
inspiration
to get you
thinking      Michael Leander
              • michael@michaelleander.me
              •@michaelleander < Twitter


DIGIT 12
              • Facebook/Linkedin “Michael Leander”
See the pictures from the session here




Pictures from the session here
http://www.facebook.com/media/set/?set=a.10151162406261039.437893.232078671
038&type=1
… and other new opportunities to
interact and get a response from your
   audience using QR codes (or not)
Me too, me too, me too,
me too, me too, me too !
Drink and scan –
   if you can !
The future is already here
— it's just not very
evenly distributed.
William Gibson, 1993
104.000.000
              SIM Cards issued in Pakistan


              … and growing
7 out of 10
Pakistanis
5-6 million smart
phone users in Pakistan


Expected to grow to 50 million
by 2016 (Ericsson Pakistan)


                              Mian Muhammad Mansh
Mobile internet users: 1 in 4




   Facebook penetration: 1 in 4 of online population
   (total 8 million)
Sources: Telenor Pakistan and Socialbakers.com
18-26 year olds:
high data consumption on
feature phones
Models designed for feature
phone users
In closingBlackberry &
         Feature
•        phones
    Remember there are two kinds of people
And so should you
Get 11 mobile marketing case
studies – with your business card
Which reads the most words
pr minute – the eye or the ear?




 2.500 words per minute                         125 words per minute

  The eye reads 20 times faster than the ear @michaelleander
We are in the
  picture
 economy
Challenge: from eyeballs
to reel interaction?
                          Make sure you
                          include USP’s
                         and/or branding
                         when appropriate


                                    Call to action:
                                       Links and
               Stir an                descriptive
                                     text needed
              emotion
WHAT DOES
THE PICTURE
ECONOMY
MEAN FOR
OUR MOBILE
MARKETING
ACTIVITIES?
Meet Good ‘ol AIDA
A = Attention (Awareness)
I = Interest
D = Desire
A = Action
Attention


  Spend: € 22                                              Interest
Revenue: € 4.950

                                                           Desire




    www.linktext.com > learn more about this masterclass      Action
    and see how attending can help you increase your
    email marketing ROI www.linktext.com
Community engagement – picture
economy
                       • The secret lives of
                         luxury shoes
                       • Photos are
                         submitted through
                         Instagram using the
                         hashtag #BGShoes
                       • Image is placed on
                         map near
                         Bergdorf’s of
                         Manhattan
A day in the life of a mobile user
Mobile is a case of push and pull
The biggest change is what?




             Touch is
             the biggest change
Touch will change the game
completely
• Make sure your websites are mobile
  native – or mobile friendly
• Learn about HTML 5
Beware of permission and make sure
mobile users understand what they get
themselves into
Mobile or mobility?
Key trends changing buying behavior
Key trends changing buying behavior
Mobile marketing is
multichannel multiply
  ROMI by 5, 10, 25
What your audience expects
What your audience experience
It is a [multi-channel
game of many
devices, many
platforms and
umpteenth
delivery formats
Integrate touchpoints for
                   maximum engagement




Maximize each
touchpoint while
measuring ROMI
Lifecycle thinking applied in mobility
Pushing your mobile
advertisements
• Click through rates very high on mobile
  banner adds
• Click through rates for in-app adds up to 12
  times higher
Mobility How to engage the moving audience
Thin


       Which real
        problem
        are you
        solving?
Which problems does the tablet bank solve?
Tripit.com keeps track of trips
- Notifications
- Track loyalty programs
- Integrates with social networks
Foursquare –
mobile & relevant
time and place
offers
Consumers are becoming more
and more cautious


Trust is critical
             Remember your trust emblems
             (positive associations, testimonials etc.)
Short attention span, loads of intrusion
- how do you cut through the clutter?

                               Do I know you?
                               Do I need you?
                     Brain       Can I trust
                     filter          you?
How to get into the Mind Box?
  Unique
passionate
 emotional
 authentic
  focused
interactive
meaningful
     …
7 senses to consider for any mobile
marketing campaign
• Lust; the anticipation of pleasure, (which we crave)
• Mystique; an unanswered question that intrigues us and
  makes us want to solve the puzzle
• Alarm: the threat of negative consequences, which demands
  immediate response
• Prestige: symbols of rank and respect, which earn us status
  and admiration
• Vice: rebellion against rules, which tempts us toward
  “forbidden fruit”
• Trust: certainty and reliability, to which we give our loyalty
• Commonsense; use your commonsense
See examples of these senses
applied – get the case studies
Which senses do this Westin
mobile add play on?
Axe girl wake me up

• Sign-up via
  qualification
• IVR
• Different Axe girl
  calls every day


Think: Solves a real problem in a fun way
(service) and generates continous awarenesss
Questions, comments:
send an email to michael@michaelleander.me

Michael Leander is an international
marketing speaker.
He has spoken in Pakistan
and 40 other countries

Find him here
http://www.twitter.com/michaelleander
Speaking: http://www.michaelleander.me
Consulting: http://www.michaelleander.com
Bonus slides …
Mobile Email Design Best Practices

• A narrow email width
• Single column layout
• Compelling subject
  line
• Large headlines & Call
  to Actions (CTA’s)
• Bullet proof buttons
• Graceful Degradation
McDonald’s Campaign
Push Notifications with CircleTie Egypt
Trigger Based Push Notifications

Notifications sent from nearest McDonald’s
whenever any of the following happens:
• User passes within 2 km of a McDonald’s
  venue
• User discovers nearby fast food
• User searches for venue that is categorized as
  fast food

All to people whom have given consent
(permission) to receive notifications
Get Feedback, Attach vouchers or URLs
McDonald’s Egypt used
the attachment feature
to drive people to their
Facebook page
On BlackBerry too
Other words of importance

• Mobile search is significant

• Mobile content

• Create your own mobile universe and
  distribute that content to all channels

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Mobile marketing session at Digit12 in Karachi, Pakistan

  • 1. Mobile marketing inspiration to get you thinking Michael Leander • michael@michaelleander.me •@michaelleander < Twitter DIGIT 12 • Facebook/Linkedin “Michael Leander”
  • 2. See the pictures from the session here Pictures from the session here http://www.facebook.com/media/set/?set=a.10151162406261039.437893.232078671 038&type=1
  • 3.
  • 4. … and other new opportunities to interact and get a response from your audience using QR codes (or not)
  • 5. Me too, me too, me too, me too, me too, me too !
  • 6. Drink and scan – if you can !
  • 7. The future is already here — it's just not very evenly distributed. William Gibson, 1993
  • 8. 104.000.000 SIM Cards issued in Pakistan … and growing 7 out of 10 Pakistanis
  • 9. 5-6 million smart phone users in Pakistan Expected to grow to 50 million by 2016 (Ericsson Pakistan) Mian Muhammad Mansh
  • 10. Mobile internet users: 1 in 4 Facebook penetration: 1 in 4 of online population (total 8 million) Sources: Telenor Pakistan and Socialbakers.com
  • 11. 18-26 year olds: high data consumption on feature phones
  • 12. Models designed for feature phone users
  • 13. In closingBlackberry & Feature • phones Remember there are two kinds of people
  • 15. Get 11 mobile marketing case studies – with your business card
  • 16. Which reads the most words pr minute – the eye or the ear? 2.500 words per minute 125 words per minute The eye reads 20 times faster than the ear @michaelleander
  • 17. We are in the picture economy
  • 18. Challenge: from eyeballs to reel interaction? Make sure you include USP’s and/or branding when appropriate Call to action: Links and Stir an descriptive text needed emotion
  • 19. WHAT DOES THE PICTURE ECONOMY MEAN FOR OUR MOBILE MARKETING ACTIVITIES?
  • 20. Meet Good ‘ol AIDA A = Attention (Awareness) I = Interest D = Desire A = Action
  • 21. Attention Spend: € 22 Interest Revenue: € 4.950 Desire www.linktext.com > learn more about this masterclass Action and see how attending can help you increase your email marketing ROI www.linktext.com
  • 22. Community engagement – picture economy • The secret lives of luxury shoes • Photos are submitted through Instagram using the hashtag #BGShoes • Image is placed on map near Bergdorf’s of Manhattan
  • 23. A day in the life of a mobile user
  • 24. Mobile is a case of push and pull
  • 25. The biggest change is what? Touch is the biggest change
  • 26. Touch will change the game completely
  • 27. • Make sure your websites are mobile native – or mobile friendly • Learn about HTML 5
  • 28.
  • 29. Beware of permission and make sure mobile users understand what they get themselves into
  • 31. Key trends changing buying behavior
  • 32. Key trends changing buying behavior
  • 33. Mobile marketing is multichannel multiply ROMI by 5, 10, 25
  • 35. What your audience experience
  • 36. It is a [multi-channel game of many devices, many platforms and umpteenth delivery formats
  • 37. Integrate touchpoints for maximum engagement Maximize each touchpoint while measuring ROMI
  • 39.
  • 40. Pushing your mobile advertisements • Click through rates very high on mobile banner adds • Click through rates for in-app adds up to 12 times higher
  • 41. Mobility How to engage the moving audience
  • 42.
  • 43.
  • 44. Thin Which real problem are you solving?
  • 45.
  • 46. Which problems does the tablet bank solve?
  • 47. Tripit.com keeps track of trips - Notifications - Track loyalty programs - Integrates with social networks
  • 48. Foursquare – mobile & relevant time and place offers
  • 49. Consumers are becoming more and more cautious Trust is critical Remember your trust emblems (positive associations, testimonials etc.)
  • 50. Short attention span, loads of intrusion - how do you cut through the clutter? Do I know you? Do I need you? Brain Can I trust filter you?
  • 51. How to get into the Mind Box? Unique passionate emotional authentic focused interactive meaningful …
  • 52. 7 senses to consider for any mobile marketing campaign • Lust; the anticipation of pleasure, (which we crave) • Mystique; an unanswered question that intrigues us and makes us want to solve the puzzle • Alarm: the threat of negative consequences, which demands immediate response • Prestige: symbols of rank and respect, which earn us status and admiration • Vice: rebellion against rules, which tempts us toward “forbidden fruit” • Trust: certainty and reliability, to which we give our loyalty • Commonsense; use your commonsense
  • 53. See examples of these senses applied – get the case studies
  • 54. Which senses do this Westin mobile add play on?
  • 55.
  • 56. Axe girl wake me up • Sign-up via qualification • IVR • Different Axe girl calls every day Think: Solves a real problem in a fun way (service) and generates continous awarenesss
  • 57. Questions, comments: send an email to michael@michaelleander.me Michael Leander is an international marketing speaker. He has spoken in Pakistan and 40 other countries Find him here http://www.twitter.com/michaelleander Speaking: http://www.michaelleander.me Consulting: http://www.michaelleander.com
  • 59. Mobile Email Design Best Practices • A narrow email width • Single column layout • Compelling subject line • Large headlines & Call to Actions (CTA’s) • Bullet proof buttons • Graceful Degradation
  • 60.
  • 61.
  • 63. Trigger Based Push Notifications Notifications sent from nearest McDonald’s whenever any of the following happens: • User passes within 2 km of a McDonald’s venue • User discovers nearby fast food • User searches for venue that is categorized as fast food All to people whom have given consent (permission) to receive notifications
  • 64.
  • 65. Get Feedback, Attach vouchers or URLs
  • 66. McDonald’s Egypt used the attachment feature to drive people to their Facebook page
  • 68. Other words of importance • Mobile search is significant • Mobile content • Create your own mobile universe and distribute that content to all channels