Social media can either be "cool" or a "fool" depending on how it is used. The document discusses several key points about using social media effectively for marketing purposes. It emphasizes the importance of (1) having a clear strategy and content plan, (2) understanding your target audience and their motivations, and (3) listening to customers and engaging in conversations on social media. The overall message is that social media marketing requires focusing on quality engagement and conversations rather than just tactics.
Top 10 Global Future Trends 2015 - Roger James HamiltonRoger Hamilton
ย
Slides from the Top 10 Trends 2014 Europe Tour, hosted in London, September 2014. How will the waves of the future impact your business? Join Roger James Hamilton in upcoming events and entrepreneur accelerators around the world at http://www.rogerjameshamilton.com
More Than Points: Architecting Engagement Through Game Design ThinkingDustin DiTommaso
ย
The buzz surrounding gamification as an engagement platform is reaching critical mass in our industry with the bulk of attention directed to shallow, superficial layers of points & badges but thereโs more to unlock. Lotโs more.
By considering the psychological underpinnings of engagement driven by intrinsic player motivation, meaningful interactions and yes - mechanics, dynamics and aesthetics we can create a framework for architecting passionate user engagement, guiding behavior and ethically satisfying business goals.
Brand pages are like info-kiosks, that provide information about brands without actually selling them. They try to gain the attentionof people in the square, with various methods. Here are some quick tips on how to maximize the effectiveness of your brand on social media.
Included are three successive steps to make a viral Facebook application.
Top 10 Global Future Trends 2015 - Roger James HamiltonRoger Hamilton
ย
Slides from the Top 10 Trends 2014 Europe Tour, hosted in London, September 2014. How will the waves of the future impact your business? Join Roger James Hamilton in upcoming events and entrepreneur accelerators around the world at http://www.rogerjameshamilton.com
More Than Points: Architecting Engagement Through Game Design ThinkingDustin DiTommaso
ย
The buzz surrounding gamification as an engagement platform is reaching critical mass in our industry with the bulk of attention directed to shallow, superficial layers of points & badges but thereโs more to unlock. Lotโs more.
By considering the psychological underpinnings of engagement driven by intrinsic player motivation, meaningful interactions and yes - mechanics, dynamics and aesthetics we can create a framework for architecting passionate user engagement, guiding behavior and ethically satisfying business goals.
Brand pages are like info-kiosks, that provide information about brands without actually selling them. They try to gain the attentionof people in the square, with various methods. Here are some quick tips on how to maximize the effectiveness of your brand on social media.
Included are three successive steps to make a viral Facebook application.
Spark aims to help you grow brands in an increasingly competitive, market place. It is rich in case-studies of successful global brands like Dove, McDonaldโs and Vicks VapoRub, and replete with brainstorming tips and catchy acronyms for developing successful brand campaigns with ad agencies.
A Tough Nut to Crack - Marketing to millennialsMiriam Christof
ย
They can be picky, opinionated and vocal โ and they are your ideal customers. To misunderstand or ignore Millennials is to lose 80 million Americans approaching their peak earning and spending years. This webinar will take a look into the enormous potential Millennials bear for your business, explore these complex consumers, their attitudes, their behaviors and how they can best be engaged to profit your business. Walk away from this presentation with concrete action items you can include in your marketing plan now to ensure that you are not missing out tomorrow.
This study assesses corporate marketing and communications activity on top social media channels by 120 of Asiaโs leading companies. Companies were selected from the Wall Street Journal Asia 200 Index
of Asiaโs leading companies as determined by executives and professionals across Asia-Pacific. The top 10 companies per country were selected. A full list of companies surveyed is available on page 33 of this study. The countries studied were: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, The Philippines, Singapore, South Korea, Taiwan and Thailand.
Data was collected in July 2011 by Burson-Marstellerโs Asia-Pacific digital and research teams.
A thought piece presented by the Digital Lab and prepared by Sarah Jane Blackman and Pierre-Jean Choquelle of Proximity Paris dissecting the phenomenon of modern-day digital social expression and the Super...
The psychology of story by Dr. Pamela Rutledge to explore impact of social media innovations such as Intel's social films (i.e. The Beauty Inside) and Sony's Chefs and Musicians, Culinary Beats series presented at SoMe Awards, 2014, Portland.
"Gamification, AI, Big Data, Rรฉalitรฉ Augmentรฉe... : les nouveaux mรฉtiers de l...Technofutur TIC
ย
Depuis Skynet jusqu' ร รPP, tout en passant par Globule Bleu ou encore 123devis.com, Dominique Mangiatordi aura accumulรฉ des expรฉriences les plus diverses et portรฉ une multitude de casquettes. Pour le Job It day, il parlera de sa vision sur l'รฉvolution des mรฉtiers et l'attitude ร adopter pour rester dans le courant sans pour autant se faire emporter.
2010 App Forum Social Media And Print The New ConnectionJeffrey Stewart
ย
In this session, Jeffery Stewart explores how social media channels are providing new opportunities to directly influence customer behavior. He will explain how social media can be harnessed and integrated into โtraditionalโ cross-media campaigns.
Transmedia Storytelling as a Content Marketing StrategyPamela Rutledge
ย
Presentation at the Integrated Marketing Forum 2013, Tustin. Transmedia storytelling for brands is strategic story-based content development that links the psychological power of story with the creative potential and reach of media technologies.
Spark aims to help you grow brands in an increasingly competitive, market place. It is rich in case-studies of successful global brands like Dove, McDonaldโs and Vicks VapoRub, and replete with brainstorming tips and catchy acronyms for developing successful brand campaigns with ad agencies.
A Tough Nut to Crack - Marketing to millennialsMiriam Christof
ย
They can be picky, opinionated and vocal โ and they are your ideal customers. To misunderstand or ignore Millennials is to lose 80 million Americans approaching their peak earning and spending years. This webinar will take a look into the enormous potential Millennials bear for your business, explore these complex consumers, their attitudes, their behaviors and how they can best be engaged to profit your business. Walk away from this presentation with concrete action items you can include in your marketing plan now to ensure that you are not missing out tomorrow.
This study assesses corporate marketing and communications activity on top social media channels by 120 of Asiaโs leading companies. Companies were selected from the Wall Street Journal Asia 200 Index
of Asiaโs leading companies as determined by executives and professionals across Asia-Pacific. The top 10 companies per country were selected. A full list of companies surveyed is available on page 33 of this study. The countries studied were: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, The Philippines, Singapore, South Korea, Taiwan and Thailand.
Data was collected in July 2011 by Burson-Marstellerโs Asia-Pacific digital and research teams.
A thought piece presented by the Digital Lab and prepared by Sarah Jane Blackman and Pierre-Jean Choquelle of Proximity Paris dissecting the phenomenon of modern-day digital social expression and the Super...
The psychology of story by Dr. Pamela Rutledge to explore impact of social media innovations such as Intel's social films (i.e. The Beauty Inside) and Sony's Chefs and Musicians, Culinary Beats series presented at SoMe Awards, 2014, Portland.
"Gamification, AI, Big Data, Rรฉalitรฉ Augmentรฉe... : les nouveaux mรฉtiers de l...Technofutur TIC
ย
Depuis Skynet jusqu' ร รPP, tout en passant par Globule Bleu ou encore 123devis.com, Dominique Mangiatordi aura accumulรฉ des expรฉriences les plus diverses et portรฉ une multitude de casquettes. Pour le Job It day, il parlera de sa vision sur l'รฉvolution des mรฉtiers et l'attitude ร adopter pour rester dans le courant sans pour autant se faire emporter.
2010 App Forum Social Media And Print The New ConnectionJeffrey Stewart
ย
In this session, Jeffery Stewart explores how social media channels are providing new opportunities to directly influence customer behavior. He will explain how social media can be harnessed and integrated into โtraditionalโ cross-media campaigns.
Transmedia Storytelling as a Content Marketing StrategyPamela Rutledge
ย
Presentation at the Integrated Marketing Forum 2013, Tustin. Transmedia storytelling for brands is strategic story-based content development that links the psychological power of story with the creative potential and reach of media technologies.
Fra Markedu's Facebook markedsfรธring og tips webseminar pรฅ dansk
Webseminaret giver en introduktion til hvordan man bรธr tรฆnke for at fรฅ mest mulig success med markedsfรธring via Facebook.
Social Media for Sustainable Business [Fall 2010 Refresh]Earthsite
ย
[UPDATED with extensive 'applications' section and new 'trends' information]
Social media has changed marketing and sustainable business is perfectly positioned to leverage this technology.
This is a presentation given to the Presidio MBA program by JoeyShepp.com, new media maven. It covers social media trends, principles, case studies, and how-to topics.
Twitter @JoeyShepp your question about new media and sustainability.
How Do Red Bull, The Hershey Company, and Intel Turn Big Data Into Competitiv...W2O Group
ย
Chuck Hemann, Group Director of Analytics at WCG, presented at Syracuse University's Newhouse School as part of its Global Leaders in Digital and Social Media series. During his talk, Chuck talked about how the communications landscape is changing and how digital marketing analytics is changing to meet the new demand. He highlighted the top 10 trends from his new book -- "Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World."
What is social media & how can it aid great customer service?
A quick run through the every changing world of digital communications & social media.
What does 'great' look like in social customer service?
How do you get started in social customer service?
Planning and measuring social media strategiesLander Janssens
ย
Allen Kevin, Head of Global Planning, Proximity London @ Relationship Marketing congres (Stichting Marketing)
If you Google the phrases โsocial media marketingโ and โbuzz marketingโ you get 3.2 million references. So much talk, but in reality so little knowledge or real understanding. Who can name three successful social media campaigns? When advertisers ask how success can be measured, what should you say? When you are planning a communication strategy, where do social media fit?
โsocial mediaโ has exploded to the point that the phrase does not help us create more effective strategies or better work. The presentation will propose a simple framework that everyone can use for planning and measuring communications that use social media; it will show a number of case studies that show how effective social media can be when properly integrated into a wider campaign; and it will look at a few brands that are going further and making social media a core part of their business model.
http://www.proximitylondon.com
http://www.relationshipmarketing.be
http://www.stichtingmarketing.be
Digital Marketing Omnichannel Training in DubaiMichael Leander
ย
Training in Dubai: Digital Marketing & Omnichannel Marketing Training delivered by Michael Leander. Contact to get more information about this Dubai Training program.
Boost your email marketing and marketing automation results by over 17%. Work with Michael Leander one-on-one. He is one of the earliest email marketing pioneers
His email marketing experience started in 1996. He has been using marketing automation back before the term became popular.
With his extensive background in anything to do with direct marketing and digital marketing, he can assist your organization on many levels. From strategy over creation to execution and measurement.
Find his contact details in the slides.
Innowave Summit Keynote Presentation Michael LeanderMichael Leander
ย
Michael Leander keynote speaker presentation at Innowave Summit in Varna, Bulgaria.
Martech and innovation conference attended by around 3.000 attendees. #innowavesummit #michaelleander
State of Email Marketing Europe - Email marketing and marketing automation re...Michael Leander
ย
Report for the state of email marketing and marketing automation in Europe. Includes comparative data between several countries in Europe.
Includes expert tips and suggestions from leading email marketing and marketing automation practitioners including Dave Chaffey, Drayton Bird, Dela Quist, Michael Leander and other great practitioners.
Published by Markedu with support from GIDMA
Digital Business Transformation Workshop in RwandaMichael Leander
ย
Digital Business Transformation Workshop in Kigali, Rwanda. A one-day event for executives.
Attend this workshop in Kigali to fuel high ROI growth for your business.
Digital Business Transformation Workshop in KigaliMichael Leander
ย
The Executive Digital Business Transformation Workshop in Kigali is designed to help executives plan their digital transformation.
The rise of digital will most certainly impact your business. The question is not if, but when.
This workshop is aimed at leaders who want to stay ahead of the curve. Attending the Executive Digital Business Transformation workshop will give you the insight, tools and strategies you need to craft a winning digital business transformation plan.
Marketing automation netvรฆrksmรธde i DanmarkMichael Leander
ย
Invitation til marketing automation netvรฆrksmรธde i Danmark. Mรธd ligesindende, der arbejder med at fรฅ succes med marketing automation, email marketing og data-driven marketing.
Gruppen mรธdes 6 gange รฅrligt.
EDDM Awards - Email marketing and data driven marketing awards EMEAMichael Leander
ย
The rules, categories and deadlines for the EDDM Awards - Email Marketing and Data-Driven Marketing Awards for EMEA.
The EDDM Awards is organized by Markedu. Brands and agencies from all over Europe, Africa and the Middle East are eligible to participate.
Email Marketing Assessment Template for SuccessMichael Leander
ย
Use this template for email marketing assessment and marketing automation assessment to evaluate your email marketing and marketing automation programs.
Developed by Michael Leander for GIDMA - data-driven marketing and marketing automation experts.
Contact us if you want to learn how GIDMA can help you accelerate your email marketing and marketing automation efforts.
NOTE: This template covers many relevant areas related to email marketing and marketing automation, but is not exhaustive. The full template is only available to paying clients.
Social media and analytics masterclass in Mumbai and Delhi. Delivered by Michael Leander, organized by Programic Asia. Learn how to achieve high ROMI on social media.
Digital Marketing Masterclass Nairobi in KenyaMichael Leander
ย
Digital Marketing Masterclass in Nairobi, Kenya. Two days of digital marketing tips and tips. Delivered by experts.
The workshop format is highly engaging with emphasis on sharing methodologies, tips and tricks attendees can implement right away.
5 Critical Skills for Digital Marketing CareersMichael Leander
ย
These are 5 of the critical skills to succeed in a digital marketing career. From the Upgrad.com (India) webinar entitled #5 Critical Skills for Digital Marketing Careers".
The second cohort cna join The Chartered Marketing Analyst Course taking place in Nairobi, Kenya. The 5 day marketing course promises to be intensive, highly engaging and lots of fun.
Mobile and Digital Marketing Masterclass in Nairobi, KenyaMichael Leander
ย
The Mobile marketing and digital marketing masterclass is a 2 day, highly interactive and engaging marketing masterclass. It takes place in Nairobi, Kenya. The masterclass is delivered by Michael Leander and organized by A.B.M.C International.
The Marketing Analyst Course is a 5 day chartered marketing analyst course taking place in Dubai. Check brochure for more information and learn why you should attend this course
Digital and mobile marketing masterclass TanzaniaMichael Leander
ย
2 day digital marketing and mobile marketing masterclass in Dar es Salaam in Tanzania. Organized by ABCM International and delivered by marketing speaker Michael Leander.
The masterclass caters to professionals wishing to get results with digital marketing and mobile marketing. Hands-on exercises and lots of attendee interactions during the masterclass.
Kenya Chartered Marketing Analyst Certificate CourseMichael Leander
ย
The Chartered Marketing Analyst Executive Certificate Course takes place in Nairobi, Kenya from June 13th to June 17th.
The course is delivered by Michael Leander and organized by A.B.M.C. International.
See the course brochure for more information and contact details.
This course is also offered in Accra, Ghana from 20th June to 24th June.
Fixing your email- and data driven marketing - on demand contentMichael Leander
ย
Email marketing ekspert Dr. Torsten Schwarz from Absolit interviews customer lifecycle marketing magement expert Michael Leander on email marketing and data driven marketing related issues.
Data driven marketing and email marketing conferenceMichael Leander
ย
The DialogSummit is an important conference on data driven marketing and email marketing. Featuring two language tracks - English and German - you can meet acknowledged email marketing and data driven marketing experts such as Dietmar Dahmen, Kath Pay, Michael Leander, Dela Quist, Jordie van Rijn, Tamara Gielen, Gregor Wolf, Dr. Torsten Schwarz and many, many others.
It takes place in Frankfurt, Germany on 3rd May 2016. The day before you can attend a data driven marketing masterclass in English and several email marketing workshops in German.
More here http://www.dialogsummit.de
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
ย
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
"๐ฉ๐ฌ๐ฎ๐ผ๐ต ๐พ๐ฐ๐ป๐ฏ ๐ป๐ฑ ๐ฐ๐บ ๐ฏ๐จ๐ณ๐ญ ๐ซ๐ถ๐ต๐ฌ"
๐๐ ๐๐จ๐ฆ๐ฌ (๐๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
๐๐ ๐๐จ๐ฆ๐ฌ provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
โญ ๐ ๐๐๐ญ๐ฎ๐ซ๐๐ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ:
โข 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
โข SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
โขFreenBecky 1st Fan Meeting in Vietnam
โขCHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
โข WOW K-Music Festival 2023
โข Winner [CROSS] Tour in HCM
โข Super Show 9 in HCM with Super Junior
โข HCMC - Gyeongsangbuk-do Culture and Tourism Festival
โข Korean Vietnam Partnership - Fair with LG
โข Korean President visits Samsung Electronics R&D Center
โข Vietnam Food Expo with Lotte Wellfood
"๐๐ฏ๐๐ซ๐ฒ ๐๐ฏ๐๐ง๐ญ ๐ข๐ฌ ๐ ๐ฌ๐ญ๐จ๐ซ๐ฒ, ๐ ๐ฌ๐ฉ๐๐๐ข๐๐ฅ ๐ฃ๐จ๐ฎ๐ซ๐ง๐๐ฒ. ๐๐ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐๐๐ฅ๐ข๐๐ฏ๐ ๐ญ๐ก๐๐ญ ๐ฌ๐ก๐จ๐ซ๐ญ๐ฅ๐ฒ ๐ฒ๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐๐ ๐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐จ๐ฎ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ข๐๐ฌ."
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
ย
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
ย
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
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Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
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What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
ย
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโs DholeraAvirahi City Dholera
ย
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isnโt just any project; itโs a potential game changer for Indiaโs chipmaking aspirations and a boon for investors seeking promisingย residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
ย
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website โ www.pmday.org
Youtube โ https://www.youtube.com/startuplviv
FB โ https://www.facebook.com/pmdayconference
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
ย
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
ย
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Business Valuation Principles for EntrepreneursBen Wann
ย
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
10. Is this what social media
[marketing] is all about?
10
11. Is this what social media
[marketing] is all about?
11
12. Experience leads to
retention. Retention
pays my rent!
Earn the
admiration of
my peers &
It is about the
thatโs what
matters conversation
It is about the
conversion
19. Social media: 90-9-1 rule of thumb
โข 90% will only consume content
โข 9% will engage periodically, but only when the
conversation strikes them as interesting
โข Less than 1% is the engaged audience driving
the conversation in your social community.
They support and provide value for the
community to read, hear, view
20. Short vs. long term effect and impact
on cash-flow in social media marketing
34. Make sure the
message is
somewhat
relevant to the
brand / offering
35. Which of these brands have most likes?
Engagement rate Engagement rate
0.020% 0.483%
Nokia Pakistan Zong Pakistan
Likes: 1.086.658 Likes: 695.996
Best engagement rate
Source: Socialbakers.com, 19 December 2012 at 06:01
36.
37. Think about
top, mid and
end of funnel
and focus
ferociously
on the end
goal, short
and long
term
Bottom of funnel is where the action takes place โ
engagement need to drive your audience towards
the bottom of the funnel 37
39. Only 20% of your likes
ever see your page
again. Everything
happens in the stream
Tabs = Prime
real estate
use it
40. Tip: Frequency and
overcoming Facebook EDGE
โข Only 6-14% of your โlikesโ see your posts
โข The lifetime of a post is only 3-4 hours
>>> Post 4-12 times each day
>>> Differentiate posts
โ Text only
โ Photos only
โ Your own content vs OPM โ Other Peopleโs Content
โข Use Facebook Insights or other analytic tools to
monitor your progress on a daily/weekly basis
49. Lifeโs a beach !
Dream job in Hamilton Island, Queensland
Salary AUS 100.000
๏ผ Unique idea
๏ผ Target audience
alignment
๏ผ Storytelling
๏ผ Insane press coverage
๏ผ Huge increase in
awareness and preference
http://edition.cnn.com/2009/TRAVEL/01/12/queensland.australia.hamilton.island/
53. Changes in buying behavior impacts
the sales cycles tremendously
No sex on
the first
date
Referral &
recommendation
OTS* high to
get a reaction
Latency
increase
incubationtime
*OTS = Opportunity to see
54.
55.
56. Significant changes in
the age of discovery
Transparency & trust
Relevancy
Customer intimacy
Multichannel mix
Immediacy
66. Which Tweet was most effective?
Is marketing your game? Come join us on the Facebook
A page for learning & laughs
Best Facebook post this week (most shared), go see it
B here
C See what we are talking about over on Facebook today
https://www.questionpro.com/a/showReportTab.do?surveyID=3321214
68. Which Tweet was most effective?
Is marketing your game? Come join us on the
0,45% Facebook page for learning & laughs
Best Facebook post this week (most shared), go
0,37% see it here
See what we are talking about over on
2,67% Facebook today
76. Customer
Experience
โข Digital is a huge part of the customer experience
โข Your core service must be flawless
โข Sharing is here to stay
77. Food for thought about the
customer experience
โข 70% of buying decisions are
based on how they feel they
are being treated
โข A good customer experience is
told to 8 people
โข A bad customer experience is
told to 22 people
โข It takes 10 good experiences
to make up for one bad
77
78.
79. ๏ผ People share their experiences โ good and bad
๏ผ Incentivize reviews and sharing of product usage
๏ผ Ask your audience to be creative (video, pics, stories)
81. We are motivated to share by experience
TOP 5
1.Good experience
2.Otherโs experiences
3.High quality brand
4.Friendโs
recommendation
5.Bad experience
Not motivating Very motivating
81
83. Service Receive Listen
Talk
Listen
Listen
Listen
Can you find something sensible to talk about?
84. Your content
concept
describes
๏ผ What you offer and how it
fits in the buying cycle
๏ผ Benefits of your offering
๏ผ Why your audience should
engage
๏ผ Which stories, content you
are going to publish
๏ผ Frequency, security, trust
๏ผ Media (video, cartoons,
articles, audio etc.)
๏ผ Think like a publisher, act
like the best hostess
85. UNDERSTANDING THE DRIVING
RuleOFof thumb
FORCES COMMUNITIES
THE MORE CONTENT YOU HAVE THE
MORE USERS YOU WILL GET.
THE MORE USERS YOU HAVE THE MORE
CONTENT YOU WILL GET.
THE BETTER YOU MATCH CONTENT AND USERS TO USER
PROFILES THE MORE USERS AND CONTENT YOU WILL
85
86. Talk about something of interest
http://www.michaelleander.me/blog/tourism-marketing-is-this-the-best-portugal-can-do/
87. Quick results โ B2B case study
+ 3 interview requests
+ 45 newsletter subscribers
+ 3 registered for Lisbon seminar
+ 1 consulting engagement
+ 2 inquiries for speaking
88.
89. Listen &
React
โข Customers engage in social media
โข You need to listen to the conversation and react
โข All the time !
90. Mobile apps such
as Foursquare
(Global), CircleTie
(MEA)โ
mobile & creating
new demands and
expectations
96. Relevance
โข Communicate with relevance
โข Profile your audience
โข Understand preferences
โข What are their dreams?
โข What does it take to make her tick?
97.
98.
99. Failure is a big part
of your success !
โข Experiment with
different concepts
โข Test, test, test
โข Be prepared to explore
new, surprising ways to
become successful
103. Questions, Linkedin contact requests etc:
michael@michaelleander.me
Michael Leander is an international
marketing speaker. He has spoken at IBA in
Karachi and in 40+ countries
Find him here
http://www.twitter.com/michaelleander
Speaking: http://www.michaelleander.me
Consulting: http://www.michaelleander.com
104. Really new ways: Will this influence?
http://archive.perhansson.com/nokia/greatpockets/
106. Personalized with title and
Targeted
name
relevant offer
Image and copy based
on life stage
107.
108. Meet your
customers where
they are
โข Look and feel like the markets you address
โข Your job is to avoid friction (trust)
โข Understand concerns of your market
โข Align your value proposition
โข Content is King, but data is Emperor
110. Mapping customer stage to media
Stage Because Convert to Best fit media Estimated cost
of conversion
Awareness Responded Consideration Email โฌ25
newsletter
Ready to buy Lead scoring Make purchase Personal call โฌ50
Lead scoring is
a new way to
qualify leads
(customers)
112. Customer lifecycle marketing automation
Differentiated approach addresses different needs
SMS/Email
6 Travel &
experience Excursions
Car rental
7 Comming 5 Arrival 1.
Recommend home destination
to friends
Transactional
8 Evaluation Example 4
Departure
Behavioral
& Reliving Targeted
Travel
3 Past Sale Insurance
Pre Departure Car rental
1 2
Pre Sale Sale
9 Next
Pre Sale
Profiling and knowledge of where the customer is in the โwheelโ
opens up for a coordinated and relevant dialogue before,
during and after the initial sales transaction