Webaroo's universal messaging platform, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 brands and 25,000 businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
SMS Continues to be the Best Mobile Marketing Channel With 102.4 percent wireless penetration in the United States*, more companies and organizations use the medium to reach out to existing and potential customers.
Specifically, SMS is the most effective channel for marketers because of its simplicity, adoption (or) familiarity, and unbiased reach. Virtually all phones are SMS capable, which means the channel can reach 5 billion subscribers worldwide. The International Association for the Wireless Telecommunications Industry (CTIA) reported U.S. annualized yearly text messaging at 2.12 trillion in June 2011, indicating a huge opportunity for marketers. And, according to Nielsen Mobile, the average consumer sends 600 messages per month compared to using less than 200 voice minutes.
Webaroo's universal messaging platform, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 brands and 25,000 businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
SMS Continues to be the Best Mobile Marketing Channel With 102.4 percent wireless penetration in the United States*, more companies and organizations use the medium to reach out to existing and potential customers.
Specifically, SMS is the most effective channel for marketers because of its simplicity, adoption (or) familiarity, and unbiased reach. Virtually all phones are SMS capable, which means the channel can reach 5 billion subscribers worldwide. The International Association for the Wireless Telecommunications Industry (CTIA) reported U.S. annualized yearly text messaging at 2.12 trillion in June 2011, indicating a huge opportunity for marketers. And, according to Nielsen Mobile, the average consumer sends 600 messages per month compared to using less than 200 voice minutes.
The project assesses the brand equity built by Paytm, a mobile wallet service by analyzing the various aspects of brand equity like brand identity, brand awareness (and impact of recent demonetization in India) and brand association.
Value added service (VAS) provider failures: insights from VAS product companiesBrowne & Mohan
Dr TR Madan Mohan, Managing partner addressed Network of ICT Entrepreneurs and Enterprises (NITEE), under the aegis of Foundation for MSME Clusters (www.msmefoundation.org), New Delhi on 27th August 2010 regarding “Value added service (VAS) provider failures: insights from VAS product companies”.
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
VAS Content and Service provider in BangladeshShariful Islam
This is short report of VAS Content & Service provider in Bangladesh. Bangladesh regulatory status. You can find present and future VAS and its value chain. Challenges for starting this businesses.
We relate, in this presentation, ways brands can leverage mobile technologies to reach consumers at the bottom of the pyramid and convert them to loyal customers.
Webaroo's universal messaging platform, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 brands and 25,000 businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
How missed call engagement is helping indian farmersJisamath
More farmers are shopping online but for agri-input startups trying to disrupt the conventional channels of distribution, the road to increasing engagement and scaling up remains riddled with challenges. There is hope on the horizon with gradual uptake in technology adoption and Smartphone penetration in the farming community.
The easiest way to connect with farmers would be through missed call engagement. Find out more in the presentation.
The emergence of mobile has led marketers to spend large sums of money to reach audiences where they are. However, it's time for marketers to rethink mobile, it's more than a miniature computer, it's a communications device. Customers still want to call for insurance, and unless you're tracking those valuable inbound phone calls, you're missing a large piece of the customer journey.
The project assesses the brand equity built by Paytm, a mobile wallet service by analyzing the various aspects of brand equity like brand identity, brand awareness (and impact of recent demonetization in India) and brand association.
Value added service (VAS) provider failures: insights from VAS product companiesBrowne & Mohan
Dr TR Madan Mohan, Managing partner addressed Network of ICT Entrepreneurs and Enterprises (NITEE), under the aegis of Foundation for MSME Clusters (www.msmefoundation.org), New Delhi on 27th August 2010 regarding “Value added service (VAS) provider failures: insights from VAS product companies”.
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
VAS Content and Service provider in BangladeshShariful Islam
This is short report of VAS Content & Service provider in Bangladesh. Bangladesh regulatory status. You can find present and future VAS and its value chain. Challenges for starting this businesses.
We relate, in this presentation, ways brands can leverage mobile technologies to reach consumers at the bottom of the pyramid and convert them to loyal customers.
Webaroo's universal messaging platform, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 brands and 25,000 businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
How missed call engagement is helping indian farmersJisamath
More farmers are shopping online but for agri-input startups trying to disrupt the conventional channels of distribution, the road to increasing engagement and scaling up remains riddled with challenges. There is hope on the horizon with gradual uptake in technology adoption and Smartphone penetration in the farming community.
The easiest way to connect with farmers would be through missed call engagement. Find out more in the presentation.
The emergence of mobile has led marketers to spend large sums of money to reach audiences where they are. However, it's time for marketers to rethink mobile, it's more than a miniature computer, it's a communications device. Customers still want to call for insurance, and unless you're tracking those valuable inbound phone calls, you're missing a large piece of the customer journey.
Multichannel Marketing: The Key to Expanding RevenueInvoca
Multichannel marketing is now. You may be an offline expert, but mobile and online are dominant mainstream media. Not advertising in these channels? Then you’re leaving money on the table. Today’s DR connects offline, online and mobile, ensuring the customer experience is seamlessly optimized and fully tracked across all three. Leading call marketing technology captures and converts more high-value customers across all mediums, is highly accessible, and easy to set-up. During this one-hour session, our industry experts will: 1) Explain how today’s DR needs multichannel marketing; 2) Provide examples of successful implementation; and 3) Teach how to launch complementary offline, online and mobile campaigns.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Mobile marketing one97 offerings v2
1.
2. About One97
10+ years in business – India’s largest
deployed telecom applications, platforms
company
Funded by Intel Capital, SVB Financial
services & SAIF partners
Team strength of 950+ across Delhi,
Mumbai, Chennai, Kolkata & Bangalore
w/International presence in Nigeria, Dubai
& South Africa
20 Global operators & 50 Enterprise
customers
Fastest growing company- Company of
the year 2010, Best digital innovation 2010
300 million+ unique users and 5 billion+ voice calls per month
on One97 platform
4. What can we do for you?
We
• Create mobile presence for your brand
• Engage your hard to reach target audience
• Strengthen customer loyalty & retention
• Craft mobile promotions and campaigns gratifying users
• Enable your customers to pay on web or phone
• Execute Mobile Campaigns
5. Case Study: Customer Engagement
Buy a Maggi sauce, Dial: xxxxxx
Listen to Javed Jaffery’s jokes, participate & share your joke, subscribe
to jokes weekly or monthly on phone
3.5 million successful calls received in 90 days
0.2mn joke subscriptions
Engagement time on call 30-35sec (listen to jokes)
1. TV/Radio/POS or 2. Buy Maggi >> 3. Dial >> 4. Listen, share & subscribe to jokes >>
5. Win prizes (Photo on bottle)
6. Case Study: IVR based cricket contest for Ranbaxy
Revital 1-800 102 5353
Campaign is LIVE
The objective is to make users play a cricket
contest and also subscribe to cricket alerts
Users can also speak to Revital experts
(CCE) for details on various health products.
I n case the expert line is busy, then the
user is prompted for a an auto call with
relevant information
The contest is updated every third day and
5 winners are gratified with exciting prizes
every three days
This is promoted through digital banners,
emailers, mass media and radio ads
Since Feb 12th we have received 200,000
calls with participation
Source: One97 internal data, 2010
7. Case Study: Instant gratification
Horlicks growth program
A great initiative for parents with young children
who want to keep a tab on the measurement of
their kids’ growth. Junior Horlicks brings Growth
Assessment Program and 2 stage Junior Horlicks
Parents need to call the toll-free number 1800-
103-2227 (which is being managed by One97) to
approach the nearest growth Assessment Center
Junior Horlicks is promoting this though painting
competition as part of their Annual Prodigy
Program in 500 schools across the country. Campaign: Drink pepsi & win instant gratification
of mobile top up worth Rs.30. User opens the cap
and finds a code under the crown. He has to just
SMS the code to a #### or dial a number and enter
the code and he gets a mobile top up plus other
gifts as well
Source: One97 internal data, 2010
8. Case Study: Rural marketing
Product awareness on voice
People dial a toll free number. Voice will be
customized in their language giving information on
Products and benefits
Users can record their voice, enter set of phone
Numbers and send voice broadcast acting as viral
Voice broadcast to rural user database giving product
information- information dissemination
Group sharing on phone (Maha panchayat on phone)
200-3000+ people can dial into a number and listen
to message or information to be shared at once
Source: One97 internal data, 2010
9. Case Study: Awareness & engagement
Horlicks growth program
A great initiative for parents with young children
who want to keep a tab on the measurement of
their kids’ growth. Junior Horlicks brings Growth
Assessment Program and 2 stage Junior Horlicks
Parents need to call the toll-free number 1800-
103-2227 (which is being managed by One97) to
approach the nearest growth Assessment Center
Junior Horlicks is promoting this though painting
competition as part of their Annual Prodigy
Program in 500 schools across the country.
Source: One97 internal data, 2010
10. Case Study: GM Motors
Spark Campaign
One97 provided this solution for promoting
GM product - SPARK. Around the
launch of this car a teaser campaign on
SMS that would create curiosity amongst
the TG was run. In addition to this, they
also required the use of our SMS short
code 53030 for this car to generate leads
out of their mainstream media promotions.
SMS backed by voice used as a teaser for the
launch. It had a quiz. Depending on the answer
users would be chosen in the lucky winners list
After the launch the SMS channel was used to
generate test drive leads
15,000 user requests within a week
11. Case Study: Fanta Fun Masti contest
Fanta masti campaign - LIVE
Objective is to generate interest among audience
in Rajasthan and engage them with the brand.
Users have to share their funny events based on a
topic given by the voice portal
Fanta advertises the toll free number 1-800-103-
8888 across radio, print & local ad spots in
Rajastan & nearby towns
User dials-in the number, selects his language,
enters into contest
40% user participation
12. Case Study: Colgate
Dealer Reach
The objective is to provide a voice
application/broadcast in 7 different languages to
all dealers of Colgate to engage them
a. Products
b. Loyalty points/schemes
c. Redemption/Gratification
In 2 months Colgate reached 2.5L
dealers
13. Case Study: Phone a feedback
Nokia Feedback Program
Mobile Outdial Voice Application
Feedback on Customer Care
Ongoing since: Early 2008
Every day the data automatically hits One97
server from Nokia Customer Care Centers. On
the subsequent mornings, automatic calls are
generated to gather the feedback of
customers on Nokia Care Center’s services.
MIS shared online with Nokia
Daily 25,000 numbers called
80% success rate
15. Case Study: Information sharing and high
involvement of customers
Nestle start healthy and stay healthy
The program is targeted towards women and
women who are in the early motherhood. This is
designed to help mothers take care of their
health and make their life better
A person can send an SMS “SHSH to <53030>.
Within one second a voice call will come and
take you through a interactive voice portal.
Women can enter information about
pregnancy and the mobile application keeps
giving information regularly to women on
their health during pregnancy stages
52,000 women have subscribed to
this
Source: One97 internal data, 2010
16. Case Study: Product launch in dark markets
Objective is to involve people to take the new
stellar slims in Pune & surrounding places.
Different on the ground activations were
started
User has to purchase the pack. He gets a
scratch card with it handed over to him at the
venue. User has to scratch and send the
unique code to a <#####> and he gets
redemptions or prizes
20,000 people activated in 30 days
Source: One97 internal data, 2010
17. Case Study: Sales drive with Engagement
Objective is to increase pack sales in selected
regions over 60-90 days
Users who purchase a pack during this
promotion period will get a scratch card with a
code. He gets pack of ringtones, mCoupons,
songs on his phone once he SMS’s
He is also qualified to dial into a number and
participate in a “Talent search activity” where
he can sing a song clip. The shortlisted onces
will be called to a studio and with a
professional expert guidance they will record
the song and a free CD will be cut and
presented to you
Source: One97 internal data, 2010
18. Case Study: Sampling
Pilsbury Atta sampling
A magazine ad was targeted to women in south
region (across major women magazines)
They can order for a free 1/2kg atta sample by
simply SMS’ing ATTA to <#######>
They get a voice call back thanking them and
asking details like address to be delivered. After
the atta is delivered, a feedback call goes to the
customer after 15 days asking information about
rotis, atta quality etc.
5,000 samples given
25. Case Study: Mobile proximity
Users visiting café coffee day outlets, selected
Malls, shoppers stop would be given a message to
Switch on their bluetooth. Once its ON they get
A message to download an application on the
Phone or mCoupons or prizes
26. Case Study: Mobile proximity
Redbull at selected locations advertised the
Message on hoardings and LCD’s that if users
Switched bluetooth, they will get a instant free
Redemption coupon which they can use
34. Cross mediums
Voice
a. Number of people calling
b. Location/circle of call
c. Engagement time on call-duration at various points
d. Response/key press on call
e. Voice/language choice
SMS
a. Number of people received SMS
b. Responses back to message
Mobile web
a. Impressions
b. Clicks
c. Click thru rate
d. Leads
Applications
a. Engagement- option chosen, time spent, response etc.
35. Lets get talking!
John Cherian
One97 Communications Ltd.
John.cherian@one97.net
M - +91 809 550 1718