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Mobile Ideation
(for Human Beings)
2
What’s coming up
3
How brands use mobile
Things to think about
If you only remember one thing…
1
1
1
4
How brands use mobile
5
To access website content
 Brands want users to access their content on the go
 Rise of responsive design: One website that works across devices
6
A marketing channel
 Advertising that mixes offline and
online (AXA print ad + mobile)
 Location-based mobile marketing
like Foursquare check in deals
 Quick Response (QR) codes for in
store sales promotions
 Banner ads that offer rich media
content
 Mobile commerce lets users buy
things anywhere. M-commerce is
expected to be worth $31 billion by
2016 (Forrester)
7
Offer utility
 Mobile applications may not be
marketing oriented
 This borough council app from
Norway lets users of a local
community access news, jobs,
weather information, traffic cams, etc
 Another app by the British Library
lets users discover historical
manuscripts
8
Quick recap
Common uses of mobile by
brands:
Website access
Marketing
Utility
9
Quick recap
All well and good but how do we
actually come up with ideas for
mobile?!
I need
an idea!
10
Things to think about
10
11
People are lazy
 Your app user might be drunk, half
asleep or distracted
 Your app needs the simplicity of
consumer electronics like micro-
waves and washing machines
 Think simple. Think OBVIOUS
12
We love shortcuts
 Cut out steps
 The more steps a customer has to
go through, the lower the chance of a
sale
 Amazon has one-click purchasing
 Simplify your process
13
Mobiles are also used indoors
 ‘Mobile’ does not mean users are
outside all time
 People use their mobiles at home
while doing something else such as
watching TV, cooking, taking a
dump, etc
 What can you do with mobiles in a
home context?
14
The power of small
 ‘Paper Toss’ is a game that lets
you toss crumpled paper into a bin
 Angry birds is not as elaborate as
Modern Warfare
 Ideas don’t have to be big (or cost
the earth) to be a bit hit
15
Start with problems
 The photo printing industry was
surprised that people kept and
viewed photos on Facebook and
Flickr
 People are unhappy with search
engines not because they don’t know
how to search. They are unhappy
because they don’t know what they
want
 Is there a problem that needs
fixing?
16
People are sheep
 Traffic jams are caused by large
numbers of people following GPS
instructions blindly
 Expect people to blindly follow
instructions on mobiles
 Be careful of what you ask people
to do – they may well do it! So think
through your process or user journey
17
Introduce complexity s.l.o.w.l.y.
 Wii Sports Resort game doesn’t let
you play 100 pin bowling until you
master 10 pin bowling
 Apple doesn’t release all their new
features at once. They release
functions incrementally
 Avoid overloading your user;
introduce complexity slowly
18
If you only remember one thing…
19
“Two things are
infinite: the
universe and
human stupidity;
and I'm not sure
about the
universe.”
A clever fellow once observed
20
Technology
changes.
Human
nature does
not.
But seriously
21
Technology
changes.
Human
nature does
not.
Therefore
22
Feel the <3
 We want to love. We want to be
loved
 Grindr is an app that helps bring
men together. Quite literally
23
We have egos
 Here’s the most expensive app
ever sold: ‘I Am Rich’ app sold on
iTunes for $999.99
 Clicking on the app icon would fill
the screen with a large, ruby red gem
on a red and black background
 Eight people actually bought the
app until it was pulled from the App
Store
24
We are competitive
 Involve a whole city in gianourmous
game of tag
 Click to watch video
http://vimeo.com/jungvonmattsthlm/
mini-getaway
25
We like to share the things we like
 Merely rating things is so 2010
 Be a greedy pig: Discover + add
location + photograph + rate + share
26
We want to avoid pain
 A community of real time traffic
reporters
 Never be stuck in traffic again.
That’s the idea, anyway
 Click to watch video
http://www.youtube.com/watch?v=8qQux6-
Cqig&feature=player_embedded
27
We have a funny bone
 Apple claims ‘there’s an app for
everything’. It’s true. There’s even
an iFart
 Click to watch video
http://www.youtube.com/watc
h?v=6OXONkzmIfE
28
We like to discover new things
 Nike True City. Rediscover your
city with real insider knowledge
 Click to watch video
http://www.youtube.com/watch
?v=Qet4NGswKfA&feature=rel
ated
29
We have doubts
 Will the red armchair look bad
against my teal-coloured wall? See it
virtually with your mobile
 Click to watch video
http://www.youtube.com/watch?
v=tqeLNxoBtjM&feature=player
_embedded#!
30
We love to play
 It takes a brave client to launch a
new car through an iPhone game.
The results will make your heart race
 Click to watch video
http://www.youtube.com/watch
?v=wdpO_Any1as&feature=pl
ayer_embedded
31
Ideate for human beings!
Questions?
Wesley Hogg– Executive Creative Director
Tel: +44 20 7173 2800
Reading Room
65-66 Frith Street
Soho
London
W1D 3JR
http://www.readingroom.com

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Mobile Makeover Month: Ideation (for human beings)

  • 1.
  • 3. What’s coming up 3 How brands use mobile Things to think about If you only remember one thing… 1 1 1
  • 5. 5 To access website content  Brands want users to access their content on the go  Rise of responsive design: One website that works across devices
  • 6. 6 A marketing channel  Advertising that mixes offline and online (AXA print ad + mobile)  Location-based mobile marketing like Foursquare check in deals  Quick Response (QR) codes for in store sales promotions  Banner ads that offer rich media content  Mobile commerce lets users buy things anywhere. M-commerce is expected to be worth $31 billion by 2016 (Forrester)
  • 7. 7 Offer utility  Mobile applications may not be marketing oriented  This borough council app from Norway lets users of a local community access news, jobs, weather information, traffic cams, etc  Another app by the British Library lets users discover historical manuscripts
  • 8. 8 Quick recap Common uses of mobile by brands: Website access Marketing Utility
  • 9. 9 Quick recap All well and good but how do we actually come up with ideas for mobile?! I need an idea!
  • 10. 10 Things to think about 10
  • 11. 11 People are lazy  Your app user might be drunk, half asleep or distracted  Your app needs the simplicity of consumer electronics like micro- waves and washing machines  Think simple. Think OBVIOUS
  • 12. 12 We love shortcuts  Cut out steps  The more steps a customer has to go through, the lower the chance of a sale  Amazon has one-click purchasing  Simplify your process
  • 13. 13 Mobiles are also used indoors  ‘Mobile’ does not mean users are outside all time  People use their mobiles at home while doing something else such as watching TV, cooking, taking a dump, etc  What can you do with mobiles in a home context?
  • 14. 14 The power of small  ‘Paper Toss’ is a game that lets you toss crumpled paper into a bin  Angry birds is not as elaborate as Modern Warfare  Ideas don’t have to be big (or cost the earth) to be a bit hit
  • 15. 15 Start with problems  The photo printing industry was surprised that people kept and viewed photos on Facebook and Flickr  People are unhappy with search engines not because they don’t know how to search. They are unhappy because they don’t know what they want  Is there a problem that needs fixing?
  • 16. 16 People are sheep  Traffic jams are caused by large numbers of people following GPS instructions blindly  Expect people to blindly follow instructions on mobiles  Be careful of what you ask people to do – they may well do it! So think through your process or user journey
  • 17. 17 Introduce complexity s.l.o.w.l.y.  Wii Sports Resort game doesn’t let you play 100 pin bowling until you master 10 pin bowling  Apple doesn’t release all their new features at once. They release functions incrementally  Avoid overloading your user; introduce complexity slowly
  • 18. 18 If you only remember one thing…
  • 19. 19 “Two things are infinite: the universe and human stupidity; and I'm not sure about the universe.” A clever fellow once observed
  • 22. 22 Feel the <3  We want to love. We want to be loved  Grindr is an app that helps bring men together. Quite literally
  • 23. 23 We have egos  Here’s the most expensive app ever sold: ‘I Am Rich’ app sold on iTunes for $999.99  Clicking on the app icon would fill the screen with a large, ruby red gem on a red and black background  Eight people actually bought the app until it was pulled from the App Store
  • 24. 24 We are competitive  Involve a whole city in gianourmous game of tag  Click to watch video http://vimeo.com/jungvonmattsthlm/ mini-getaway
  • 25. 25 We like to share the things we like  Merely rating things is so 2010  Be a greedy pig: Discover + add location + photograph + rate + share
  • 26. 26 We want to avoid pain  A community of real time traffic reporters  Never be stuck in traffic again. That’s the idea, anyway  Click to watch video http://www.youtube.com/watch?v=8qQux6- Cqig&feature=player_embedded
  • 27. 27 We have a funny bone  Apple claims ‘there’s an app for everything’. It’s true. There’s even an iFart  Click to watch video http://www.youtube.com/watc h?v=6OXONkzmIfE
  • 28. 28 We like to discover new things  Nike True City. Rediscover your city with real insider knowledge  Click to watch video http://www.youtube.com/watch ?v=Qet4NGswKfA&feature=rel ated
  • 29. 29 We have doubts  Will the red armchair look bad against my teal-coloured wall? See it virtually with your mobile  Click to watch video http://www.youtube.com/watch? v=tqeLNxoBtjM&feature=player _embedded#!
  • 30. 30 We love to play  It takes a brave client to launch a new car through an iPhone game. The results will make your heart race  Click to watch video http://www.youtube.com/watch ?v=wdpO_Any1as&feature=pl ayer_embedded
  • 32. Questions? Wesley Hogg– Executive Creative Director Tel: +44 20 7173 2800 Reading Room 65-66 Frith Street Soho London W1D 3JR http://www.readingroom.com

Editor's Notes

  1. Keep the structure simple