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Miss Alice Masterson
15 Abbotsfield Road
Ifield, Crawley, West Sussex, RH11 0QT
Email: anaster996@googlemail.com
Number: 07873136806
Personal Profile:
A hard working and flexible individual who always maintains a professional manner in the
work place. Alice has well developed communication skills and possesses the ability to work
either in a team or on her own initiative. Keen with a positive outlook, enthusiastic,
trustworthy, great with customers, and always looks to add value at every opportunity.
Has advanced Microsoft Office skills.
Work Experience:
OCS: On site at Doosan Babcock: March 2016 – present.
Mobilised to an outsourced client site. I am currently working in the new and expanding
bistro of this South Korean conglomerate and my current roles are now customer service
based along with catering and the hosting of hospitality sessions. Direct contact with a variety
of people of different cultures at all levels of the business.
OCS: Head Office: October 2014 – March 2016
I worked at OCS in the ‘staff only’ restaurant at the head office. Whilst my role is primarily
based in the kitchen I have been given additional responsibilities including: The co-ordination
of all hospitality ranging from teas & coffees to a la carte functions. The management of all
stock, ordering and responsibility for all health & safety and legal compliance documentation.
I was also responsible for all email and telephone enquiries for hospitality and restaurant
services.
Doosan-AMBER
The Grey Hound Pub (Hungry Horse): May 2013- October 2014
Responsible for dealing with customers, ensuring they were kept happy, keeping the kitchen
and bar areas well maintained. I was also trusted to handle cash, to manage the stock levels
and stock rotation, maintain cleanliness, plan, prepare, cook and serve dishes to order
(sometimes in challenging situations – for example - when the pub has been extremely busy)
Costa Coffee: November 2012- May 2013
Responsible for serving and responding to customer needs in a timely manner, maintenance
of the equipment and ensuring cleanliness within the shop.
The Matador Café (For 4 summers): August 2008-2012
Working in a busy seaside café/restaurant as part of a team, dealing with customer needs,
ensuring they remained happy.
Education, Ifield Community College: Year 2006-2012
Qualification: GCSE. Grades Achieved:
English Language: C
Mathematics: C
Science Double Award: C
Information Computer Technology Double Award: A (BTEC Distinction)
Physical Education Double Award: B (BTEC Merit)
History: C
Haywards Heath Central Sussex College: Year 2012-2013
Qualifications: A/ As Level Grades Achieved:
Sport Level 3 Diploma: C (BTEC Pass)
Fitness Instructing: C (BTEC Pass)
References available on request.
Doosan-AMBER

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Miss Alice Masterson

  • 1. Miss Alice Masterson 15 Abbotsfield Road Ifield, Crawley, West Sussex, RH11 0QT Email: anaster996@googlemail.com Number: 07873136806 Personal Profile: A hard working and flexible individual who always maintains a professional manner in the work place. Alice has well developed communication skills and possesses the ability to work either in a team or on her own initiative. Keen with a positive outlook, enthusiastic, trustworthy, great with customers, and always looks to add value at every opportunity. Has advanced Microsoft Office skills. Work Experience: OCS: On site at Doosan Babcock: March 2016 – present. Mobilised to an outsourced client site. I am currently working in the new and expanding bistro of this South Korean conglomerate and my current roles are now customer service based along with catering and the hosting of hospitality sessions. Direct contact with a variety of people of different cultures at all levels of the business. OCS: Head Office: October 2014 – March 2016 I worked at OCS in the ‘staff only’ restaurant at the head office. Whilst my role is primarily based in the kitchen I have been given additional responsibilities including: The co-ordination of all hospitality ranging from teas & coffees to a la carte functions. The management of all stock, ordering and responsibility for all health & safety and legal compliance documentation. I was also responsible for all email and telephone enquiries for hospitality and restaurant services. Doosan-AMBER
  • 2. The Grey Hound Pub (Hungry Horse): May 2013- October 2014 Responsible for dealing with customers, ensuring they were kept happy, keeping the kitchen and bar areas well maintained. I was also trusted to handle cash, to manage the stock levels and stock rotation, maintain cleanliness, plan, prepare, cook and serve dishes to order (sometimes in challenging situations – for example - when the pub has been extremely busy) Costa Coffee: November 2012- May 2013 Responsible for serving and responding to customer needs in a timely manner, maintenance of the equipment and ensuring cleanliness within the shop. The Matador Café (For 4 summers): August 2008-2012 Working in a busy seaside café/restaurant as part of a team, dealing with customer needs, ensuring they remained happy. Education, Ifield Community College: Year 2006-2012 Qualification: GCSE. Grades Achieved: English Language: C Mathematics: C Science Double Award: C Information Computer Technology Double Award: A (BTEC Distinction) Physical Education Double Award: B (BTEC Merit) History: C Haywards Heath Central Sussex College: Year 2012-2013 Qualifications: A/ As Level Grades Achieved: Sport Level 3 Diploma: C (BTEC Pass) Fitness Instructing: C (BTEC Pass) References available on request. Doosan-AMBER