1. Candidate Information
Name: Jessica Percy Australian Resident: Yes
Last Updated: 16/01/2017 Salary Desired: Open
Email: Jessica_percy90@hotmail.com Seeking: Permanent, Contract, Casuel, Part-Time
Mobile Number: (0459) 479-751 Categories: Administration, Childcare, Human Services
Address: 5A Arnold Street, Machans Beach, QLD, 4878
Education
Current institute of study: James Cook University
Dates attended: 2014-2018
Education: Bachelor of Arts
Major Area of study: Majoring in Social Services and Political Science
Accomplishments,
Memberships:
Australian People: An Introduction to the Social Services;
Time, Truth and Human Condition; The Political World:
Introduction to Political Science; Our Space: Networks,
Narrative and the Making of Place; Self in Professional
Helping; Exploring Psychology 1; Organisational Practice;
Exploring Psychology 2; World History Since 1900;
Professional Values and Ethics; Interpersonal Practice;
Governing Australia: Policy and Practice; Policy Analysis
and Management.
Institution Name: North Queensland Institute of TAFE
Dates attended: 2011-2012
Education: Certificate Three
Major Area of study: Childcare
Accomplishments,
Memberships:
First aid certificate, Blue card.
Institution Name: Mount Gravatt Institute of TAFE
Dates Attended: 2008 – 2008
Education: Diploma
Major/ Area of Study: Business Administration
Accomplishments,
Memberships:
Certificate three and four, experience in MYOB, experience
in customer service, Experience in Microsoft programs,
experience in employing staff, experience in managing
people’s performance, experience with minutes, memo’s,
letters and emails, continued development of data bases,
development of employee roles, development of networks.

2. Institution Name: Forest Lake State High School
Dates Attended: 2006 – 2007
Education: Certificate level 2
Major/Area of Study: Business
Accomplishments,
Memberships:
Experience in creating advertisements, experience in
word, excel, power point, creating websites, and
navigating internet explorer, experience with general
maintenance of computers, researching on databases,
and construction of data bases.
Institution Name: Forest Lake High School
Dates Attended: 2002 – 2007
Education: Secondary school certificate
Major/Area of Study: Science, math, and metal work.
Accomplishments,
Memberships:
Experience in controlled experiments, descriptive
language, logic, reasoning, hypothesis, and manipulating
tools and materials to achieve a goal, research of
information, creating various networks.
References
Name: Lisa Charman
Dates known: 2002-2013
Phone Number: 0412767708
Email: lisa_charman@dodo.com.au
Relationship: Guide Leader
Name: Allan Richmond
Dates known: 1990-2013
Phone Number: (0427) 103 870
Relationship: Family Friend
Skills
Skill Duration (years) Last Used
Barista
General Administration
4
3
Current
Current
Child care 3 Current
Customer Service 2 Current
Telephone Skills 3 Current
Computer Skills 6 Current
Typing 6 Current
Engraving
RSA
RSG
3 2007
2012
2012

3. Volunteer Experience
Name: Guides
Current Position: Leader
Length of commitment: 8 years
Last year of participation: 2011
Name: Cadets
Last Position Held: Leading Cadet
Length of commitment: 4 years
Last year of participation: 2010
Name: Green Bank RSL
Last Position Held: Volunteer
Length of commitment: 3 years
Last year of participation: 2010
Work Experience
Last Employer
Employer:
Position:
Duration:
Duties:
Previous Employer
Employer:
Position:
Duration:
Duties:
Previous Employer
Employer:
Position:
Duration:
Duties:
McDonalds
Barista, Cashier
2010-2013
Taking orders, packing orders, making coffee’s,customer relations,
supervising junior staff, money handling including banking cash handling,
stock handling including ordering stock rotation and stock takes,
organisation and prioritisation of daily shifts including supervision and
training of staff, maintenance of kitchen including hygiene standards and
food preparation, general maintenance of coffee machines and
thermometers, heating of milk, basic coffee art,grounding coffee beans,
making cold coffee drinks and shakes and frappes.
McDonalds
Barista, Cashier
2010-2013
Taking orders, packing orders, making coffee’s,customer relations,
supervising junior staff, money handling including banking cash handling,
stock handling including ordering stock rotation and stock takes,
organisation and prioritisation of daily shifts including supervision and
training of staff, maintenance of kitchen including hygiene standards and
food preparation, general maintenance of coffee machines and
thermometers, heating of milk, basic coffee art,grounding coffee beans,
making cold coffee drinks and shakes and frappes.
Kentucky Fried Chicken
Cook, Cashier
2007-2009
Taking orders, packing orders, customer relations, supervising junior staff, money
handling including banking cash handling, stock handling including ordering stock
rotation and stock takes, organisation and prioritisation of daily shifts including

4. supervision and training of staff, maintenance of kitchen including hygiene standards and food preparation.
Hobbies and Interests
My hobbies include babysitting for families, reading, spending time with friends and family,
ridding horse’s, righting short stories, Girl guides, volunteering for Red Cross and Yapps.