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Resume
Angela Mc Entegart
Contact Details
Contact Telephone Number: 0475 883 061
E-mail Address: angelamacentegart@hotmail.com
Postal Address: 24 Latrobe Street, East Brisbane, Brisbane,
Queensland, 4169, Australia
Summary
Honours Bachelor Degree in Early Childhood Studies. Have a wide range of experience and
always willing to learn. In addition, I have great skills with customer service, I am a real
peoples person and I have excellent communication skills. Available Monday through
Fridays and also weekends if required.
Education
2010-2013
Waterford Institute of Technology, Ireland
Bachelor of Arts, Honours Degree Early Childhood Studies (2nd class honour)
2004-2010
Schull Community College, Cork, Ireland
Leaving Certificate Completed, with four honours
Employment History
March 2014-October 2014
Position: Receptionist/Party Organiser/Waitress
The Treehouse Play Centre
 Employing admirable communication skills and people skills in assisting with party
bookings, orders and overall service
 Responsible for safety and wellbeing of children within the play centre setting
 Ensuring cashier sheets were accurate at the end of the day and closing of premises
 Responsible for answering phone enquires, taking bookings and handling supply
orders
 Ensuring customers are tended to, communicating orders to kitchen both eat in and
take out.
June 2008-September 2014
Position: Waitress/Part-time Supervisor
Paradise Crepe, Schull, Co.Cork
 Waiting on customer needs to ensure a prompt and pleasant visit
 Organising weekly rotas, stock taking and dealing with customer service
 Opening and closing of premises, ensuring a safe and enjoyable atmosphere
 Greeting tourists and answering questions they may have in relation to the area
 Taking bookings, devising table plans, creating menu cards, providing additional
information on food available while ensuring dietary needs were met
 Catered for large/small groups, delivering food/drink promptly and ensure customers
are satisfied with overall service.
June 2008-August 2010
Position: Receptionist, Life Guard and Swim Instructor
Harbour View Hotel and Leisure Centre, West Cork
 Answering the phone, taking bookings, responsible for correspondences via
post/email, sorting post ensuring delieverly to correct sector
 Life Guarding; providing supervision in the swimming pool and gym.
 Teaching swimming lessons to children (including special needs) and adults (Groups
and One to One), summer camps
 Organising and devising lesson plans and classes; including weekly rotas
June 2009-August 2014
Position: Waitress/Bar Tender
Black Sheep Bar and Restaurant
 Monitoring of inventory of all bar supplies & maintaining knowledge of various types
of beverages and food
 Greeting guests, taking food/drink orders, giving bills, receiving payments,
maintaining cleanliness of all surrounding areas
 Delivering a friendly and welcoming service to customers at all times
October 2011-Janauary 2012 (Seasonal Work)
Position: Sales Person/customer service cashier
Smyth’s Toy Store, Waterford, Ireland
 Responding to customers complaints/returned items; resolving issues in a productive
manner with a friendly face at all times
 Opening/closing of tills, management of daily cash amounts, stocking shelves,
working independently/part of a team, assistance in finding products required
Relevant Skills
 Hard working, reliable & organised with the ability to meet deadlines as I have
undertaken many jobs (full/part-time) to gain a wide variety of experience.
 I always strive to reach my goals as both an individual and as part of a team.
 Good communication and leadership skills combined with effective time
management, also with proficiency in Microsoft Office (Word, Excel & Power Point),
Internet Research and Email.
 Excellent customer service skills through building rapports, in order to gain an
understanding of what the customer requires
 Pool life guarding/swim teaching Qualifications including Garda vetting. Member of
the IWS (Irish Water Safety), Paediatric first course & defibrillator course.
Completion of ECDL computer course & manual handling courses
Voluntary experience
 Summer 2014: Coaction: Children with special needs; one to one and Camps
 2012-2014: Fundraising: COPE Foundation Charity events: Christmas Swim
 2014: Organisation of St. Patricks Day (children’s parade),Christmas Concerts
Hobbies and interests
Exercise and fitness, swimming, football, music, Irish dancing (receiving many
achievementss), community involvement, charity fundraisers
Referees
 Katrina O Callaghan, Harbour View Hotel & Lesiure Centre, 00353863630502
 Holly Anderson, Treehouse Indoor Play & Cafe, 003532848264
Additional written references and certificates available on request

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CV 1

  • 1. Resume Angela Mc Entegart Contact Details Contact Telephone Number: 0475 883 061 E-mail Address: angelamacentegart@hotmail.com Postal Address: 24 Latrobe Street, East Brisbane, Brisbane, Queensland, 4169, Australia Summary Honours Bachelor Degree in Early Childhood Studies. Have a wide range of experience and always willing to learn. In addition, I have great skills with customer service, I am a real peoples person and I have excellent communication skills. Available Monday through Fridays and also weekends if required. Education 2010-2013 Waterford Institute of Technology, Ireland Bachelor of Arts, Honours Degree Early Childhood Studies (2nd class honour) 2004-2010 Schull Community College, Cork, Ireland Leaving Certificate Completed, with four honours Employment History March 2014-October 2014 Position: Receptionist/Party Organiser/Waitress The Treehouse Play Centre  Employing admirable communication skills and people skills in assisting with party bookings, orders and overall service  Responsible for safety and wellbeing of children within the play centre setting  Ensuring cashier sheets were accurate at the end of the day and closing of premises  Responsible for answering phone enquires, taking bookings and handling supply orders  Ensuring customers are tended to, communicating orders to kitchen both eat in and take out. June 2008-September 2014 Position: Waitress/Part-time Supervisor Paradise Crepe, Schull, Co.Cork  Waiting on customer needs to ensure a prompt and pleasant visit  Organising weekly rotas, stock taking and dealing with customer service  Opening and closing of premises, ensuring a safe and enjoyable atmosphere  Greeting tourists and answering questions they may have in relation to the area  Taking bookings, devising table plans, creating menu cards, providing additional information on food available while ensuring dietary needs were met  Catered for large/small groups, delivering food/drink promptly and ensure customers are satisfied with overall service.
  • 2. June 2008-August 2010 Position: Receptionist, Life Guard and Swim Instructor Harbour View Hotel and Leisure Centre, West Cork  Answering the phone, taking bookings, responsible for correspondences via post/email, sorting post ensuring delieverly to correct sector  Life Guarding; providing supervision in the swimming pool and gym.  Teaching swimming lessons to children (including special needs) and adults (Groups and One to One), summer camps  Organising and devising lesson plans and classes; including weekly rotas June 2009-August 2014 Position: Waitress/Bar Tender Black Sheep Bar and Restaurant  Monitoring of inventory of all bar supplies & maintaining knowledge of various types of beverages and food  Greeting guests, taking food/drink orders, giving bills, receiving payments, maintaining cleanliness of all surrounding areas  Delivering a friendly and welcoming service to customers at all times October 2011-Janauary 2012 (Seasonal Work) Position: Sales Person/customer service cashier Smyth’s Toy Store, Waterford, Ireland  Responding to customers complaints/returned items; resolving issues in a productive manner with a friendly face at all times  Opening/closing of tills, management of daily cash amounts, stocking shelves, working independently/part of a team, assistance in finding products required Relevant Skills  Hard working, reliable & organised with the ability to meet deadlines as I have undertaken many jobs (full/part-time) to gain a wide variety of experience.  I always strive to reach my goals as both an individual and as part of a team.  Good communication and leadership skills combined with effective time management, also with proficiency in Microsoft Office (Word, Excel & Power Point), Internet Research and Email.  Excellent customer service skills through building rapports, in order to gain an understanding of what the customer requires  Pool life guarding/swim teaching Qualifications including Garda vetting. Member of the IWS (Irish Water Safety), Paediatric first course & defibrillator course. Completion of ECDL computer course & manual handling courses Voluntary experience  Summer 2014: Coaction: Children with special needs; one to one and Camps  2012-2014: Fundraising: COPE Foundation Charity events: Christmas Swim  2014: Organisation of St. Patricks Day (children’s parade),Christmas Concerts Hobbies and interests Exercise and fitness, swimming, football, music, Irish dancing (receiving many achievementss), community involvement, charity fundraisers Referees  Katrina O Callaghan, Harbour View Hotel & Lesiure Centre, 00353863630502  Holly Anderson, Treehouse Indoor Play & Cafe, 003532848264 Additional written references and certificates available on request