Misconduct
•
0 likes•435 views
An employee is misbehaving and disciplinary action may be needed. There is a three step process: 1) Invite the employee to a private meeting with notice of the allegation and allowing representation. 2) At the meeting, explain the reason, allow the employee to respond, and get all facts. Stop if there is a satisfactory explanation or distress. 3) Inform the employee of the decision in a letter detailing any disciplinary action, reasoning, required improvements, warning duration, consequences of continued issues, and right to appeal. Contact HR for gross misconduct or if you have any other questions.
Report
Share
Report
Share
Recommended
Telephone etiquette ppt
1. The document provides guidelines for proper telephone etiquette such as answering within three rings, greeting the caller, providing your name, asking how you can help, and speaking clearly.
2. It also discusses best practices for placing calls like verifying numbers beforehand and asking if it is a convenient time.
3. Finally, it offers tips for handling difficult situations like complaints, aggressive customers, accidentally dialing wrong numbers, and transferring calls.
Telephone PowerPoint
This document provides guidance on proper telephone procedures and etiquette for handling incoming and outgoing calls at a company. It outlines best practices such as answering calls promptly, speaking clearly, taking messages, identifying yourself on outgoing calls, and following policies on personal calls. Procedures are also given for transferring calls, putting callers on hold, dealing with angry callers, and using various telephone equipment and features. The goal is for telephone interactions to promote a positive impression of the caller and company's competence.
Telephone skills training_power_point
This is a Training PowerPoint I created for effective telephone skills. I created this document in an Advanced Public Speaking course focused on training.
Telephone etiquette & manners – including emerging trends
This document discusses telephone etiquette and its importance in business. It begins by defining etiquette and differentiating between social and business etiquette. It then focuses specifically on telephone etiquette, providing tips for making calls such as greeting the caller, speaking clearly, and ending calls politely. Guidelines are given for actions during calls like placing callers on hold and transferring calls. Emerging trends in communication technology like 4G and Wi-Fi are also briefly mentioned before emphasizing that following telephone etiquette is essential for effective business use of the telephone.
Telephonic manners ppt
This document provides guidelines for proper telephone etiquette, including answering and making business phone calls. It outlines seven key steps to answering a call: greetings, identification, offering help, exchanging information, confirming messages, confirming actions, and closing. Additional tips include listening carefully to callers, empathizing without judgment, following up on issues, and maintaining confidentiality. Proper etiquette also involves identifying yourself fully, keeping messages brief, speaking clearly when leaving voicemails, and maintaining a professional tone.
Telephonic communication
Telephonic communication allows people to connect over long distances without face-to-face interaction. A phone call involves greeting the caller, identifying the purpose of the call, discussing the issue, summarizing, and ending the interaction. Phone calls provide an easy, quick, and accessible means of communication regardless of physical distance. Proper phone etiquette involves being prepared before answering, focusing on the caller, and using acceptable phrases like "thank you" rather than unacceptable phrases like "yeah" when ending the interaction.
Telephonic Conversation
This is a small presentation on telephonic conversation.
Reference:
https://www.myenglishteacher.eu/blog/phone-conversation-most-commonly-used-english-phrases-on-the-phone/
https://careertrend.com/10-dos-donts-of-telephone-etiquette-12082570.html
www.wikipedia.com
Health
This document discusses health, illnesses, and how diseases are transmitted and prevented. It defines health as a state of physical, mental, and social well-being. Illnesses are caused by problems in the body's organs. Infectious diseases are caused by microorganisms like bacteria, viruses, protozoans and fungi, and can be transmitted through personal contact, droplets, contaminated objects, animals, food, or water. Non-infectious diseases are not caused by microorganisms. To prevent diseases, people should maintain a healthy lifestyle with hand washing, vaccinations, dental hygiene, and more.
Recommended
Telephone etiquette ppt
1. The document provides guidelines for proper telephone etiquette such as answering within three rings, greeting the caller, providing your name, asking how you can help, and speaking clearly.
2. It also discusses best practices for placing calls like verifying numbers beforehand and asking if it is a convenient time.
3. Finally, it offers tips for handling difficult situations like complaints, aggressive customers, accidentally dialing wrong numbers, and transferring calls.
Telephone PowerPoint
This document provides guidance on proper telephone procedures and etiquette for handling incoming and outgoing calls at a company. It outlines best practices such as answering calls promptly, speaking clearly, taking messages, identifying yourself on outgoing calls, and following policies on personal calls. Procedures are also given for transferring calls, putting callers on hold, dealing with angry callers, and using various telephone equipment and features. The goal is for telephone interactions to promote a positive impression of the caller and company's competence.
Telephone skills training_power_point
This is a Training PowerPoint I created for effective telephone skills. I created this document in an Advanced Public Speaking course focused on training.
Telephone etiquette & manners – including emerging trends
This document discusses telephone etiquette and its importance in business. It begins by defining etiquette and differentiating between social and business etiquette. It then focuses specifically on telephone etiquette, providing tips for making calls such as greeting the caller, speaking clearly, and ending calls politely. Guidelines are given for actions during calls like placing callers on hold and transferring calls. Emerging trends in communication technology like 4G and Wi-Fi are also briefly mentioned before emphasizing that following telephone etiquette is essential for effective business use of the telephone.
Telephonic manners ppt
This document provides guidelines for proper telephone etiquette, including answering and making business phone calls. It outlines seven key steps to answering a call: greetings, identification, offering help, exchanging information, confirming messages, confirming actions, and closing. Additional tips include listening carefully to callers, empathizing without judgment, following up on issues, and maintaining confidentiality. Proper etiquette also involves identifying yourself fully, keeping messages brief, speaking clearly when leaving voicemails, and maintaining a professional tone.
Telephonic communication
Telephonic communication allows people to connect over long distances without face-to-face interaction. A phone call involves greeting the caller, identifying the purpose of the call, discussing the issue, summarizing, and ending the interaction. Phone calls provide an easy, quick, and accessible means of communication regardless of physical distance. Proper phone etiquette involves being prepared before answering, focusing on the caller, and using acceptable phrases like "thank you" rather than unacceptable phrases like "yeah" when ending the interaction.
Telephonic Conversation
This is a small presentation on telephonic conversation.
Reference:
https://www.myenglishteacher.eu/blog/phone-conversation-most-commonly-used-english-phrases-on-the-phone/
https://careertrend.com/10-dos-donts-of-telephone-etiquette-12082570.html
www.wikipedia.com
Health
This document discusses health, illnesses, and how diseases are transmitted and prevented. It defines health as a state of physical, mental, and social well-being. Illnesses are caused by problems in the body's organs. Infectious diseases are caused by microorganisms like bacteria, viruses, protozoans and fungi, and can be transmitted through personal contact, droplets, contaminated objects, animals, food, or water. Non-infectious diseases are not caused by microorganisms. To prevent diseases, people should maintain a healthy lifestyle with hand washing, vaccinations, dental hygiene, and more.
Health Ins at a glance
The document provides a history of health insurance, including ancient codes from Hammurabi in 1700 BC setting rates and fees. It discusses the development of modern health insurance programs like Blue Shield, Blue Cross, Medicare, and Medicaid in the first half of the 20th century. It also outlines key aspects of health insurance policies like premium calculation factors, coverage, exclusions, deductibles, copayments, pre-existing conditions, and provider networks.
Delayed meeting
An employee has requested to delay a disciplinary meeting. If they have a genuine reason like illness, offer an alternative date within reason. If their companion cannot make the new date, the employee must propose another within 5 working days. If the employee fails to attend even after rescheduling, hold the meeting without them, inform them of the decision in writing, and their right to appeal. As the employer, notify employees promptly of any needed delays on your part to avoid issues with an employment tribunal.
Agency2
An agency worker should have access to the same job board information as other employees, as denying them equal access could be seen as unfair treatment. Exceptions to equal access may be made during a headcount freeze or business restructure to protect existing staff from redundancy. For any questions, contact the listed employer's lawyers website.
IST Minor presentation january 2014
The document provides information about the IST (Information Sciences and Technology) minor available for business students at Penn State. The minor requires IST 110, 210, 220, and 301, 420 or 421. Students can use 12 credits towards their BSB major and 3 credits as an elective. Completing IST 301/420/421 also earns a SAP certificate. Students sign up for the minor using elion and there is no fee or penalty for not completing it. The minor prepares students for high-paying jobs and careers in computer systems analysis.
Unit 11 where do we live
The document defines different types of settlements in Spain from smallest to largest: settlements, municipalities, regions, provinces. It notes Spain has 17 Autonomous Communities that each have their own government and may have one or more than one official language (Spanish plus Catalan, Euskera, Gallego, Valenciano or Balear). It concludes that Spain is made up of most of the Iberian Peninsula, the Balearic Islands, Canary Islands, and the cities of Ceuta and Melilla in North Africa.
Understanding tupe
This document provides an overview of TUPE (Transfer of Undertakings (Protection of Employment)) regulations in the UK. It discusses that the 2006 regulations are the most relevant source for TUPE law and defines a TUPE transfer as the transfer of an economic entity that retains its identity. It also notes several factors that are considered in determining if a transfer falls under TUPE regulations. Additionally, it outlines notification requirements, the duty to provide employee information, protections for existing employee benefits and pensions, and timeframes involved in a TUPE transfer.
Como se les conoce a los biomas pastizales del litoral
El documento describe los biomas de pastizales del litoral. Estos se caracterizan por tener tierras ricas en humus y vegetación baja, aunque ocasionalmente hay arbustos y gramíneas. Son áreas aptas para la agricultura con riego, y donde llueve poco solo hay pastizales para el pastoreo de ganado. También se mencionan reservas naturales y artificiales de agua.
Ramond_CV_(1)_(1)
This CV summarizes the qualifications and experience of Said Raymond David. He has a bachelor's degree in accounting science and management from UNISA, as well as a national high certificate in accounting. His work experience includes positions as a waiter, checker officer, and small business owner of two hair salons. Currently he volunteers as a ward clerk for his church, managing finances and member records. He has strong computer, communication, and leadership skills from his educational and professional backgrounds.
Ensayo
La lactancia materna proporciona nutrientes esenciales para el recién nacido y tiene beneficios para la salud de la madre y el bebé. La leche materna contiene los nutrientes perfectos para el crecimiento y desarrollo del bebé. Aunque la lactancia materna trae beneficios, también puede haber complicaciones como pechos congestionados o dolor que requieren una técnica correcta de amamantamiento. El personal médico debe promover y apoyar la lactancia materna.
Moving from Mastec to Metcalf - Publication Version
This document summarizes two key court cases that addressed how construction contract risks are allocated when plans and specifications provided by an owner turn out to be deficient or inaccurate. In MasTec v. Mastec North America (Texas Supreme Court, 2012), the court held that the contractor bore the risk of undiscovered issues, relying on a 1907 Texas precedent. However, in Metcalf Construction v. United States (Federal Circuit, 2014), the court reached the opposite conclusion, finding the government impliedly warranted the accuracy of information provided to bidders. The article argues that Texas law should move away from the MasTec approach and towards the Metcalf/federal approach from a policy perspective.
TPA NCF DEC 16 FF
Tushar Agrawal has over 20 years of experience in sales, marketing, and business development roles in the consumer durables and electronics industries in India and West Africa. He is currently the Group Head of Retail for DEEKAY Group in Lagos, Nigeria, overseeing a division with $10M in annual turnover. Previously, he held leadership roles with Kewalram Chanrai Group and Fareast Mercantile Co. Ltd in Nigeria, and worked for companies like Videocon, Philips, and Samsung in India earlier in his career. He has a strong track record of achieving business targets and driving growth.
Finding the important bits from primary research
To populate the What Works Crime Reduction toolkit a systematic search was undertaken to identify all available systematic reviews on what works in crime reduction. A further 12 new systematic reviews were also undertaken to populate the toolkit, some of which are still underway. In this paper the challenges of obtaining useful EMMIE information from existing reviews, and (in the case of the new reviews) from existing primary research will be outlined.
Evolución de la tecnología
El documento presenta definiciones breves de varios términos históricos y tecnológicos, incluyendo la Edad de Piedra, la Edad de los Metales, la Revolución Industrial, la electricidad, la electrónica y la Edad Moderna.
Huarmey - ''Ciudad de la Cordialidad''
La ciudad de Huarmey se encuentra ubicada a 297 km al norte de Lima, a orillas del Río Huarmey. Algunas de sus principales características incluyen varias playas como La Pocita y Maracaná, así como festividades como el Festi-Verano en enero y febrero y la Fiesta a la Patrona entre el 21 y 30 de septiembre. La provincia de Huarmey también contiene distritos como Cochapetí, Culebras y Huarmey.
Shanghai West Printing&Packing
Shanghai West Printing & Packing Co., Ltd is a professional UV offset printing and packaging company established in 1997 located in Shanghai, China. The company invested over 110 million RMB in a new 13,335 square meter factory facility equipped with advanced printing and packaging equipment. Shanghai West Printing focuses on UV offset printing and produces transparent folding boxes, foil cardboard boxes, and other products for industries such as cosmetics, food, electronics, baby products, and household appliances. The company aims to provide high quality products and satisfying services to clients through quality management systems, efficient operations, and innovation.
Articulos 123 al 140
El documento describe las leyes relacionadas con el pago de salarios y beneficios a los trabajadores en Venezuela. Estipula que los salarios deben pagarse en moneda legal y no pueden pagarse en especie. Además, garantiza un salario mínimo ajustable anualmente y establece plazos para el pago oportuno de salarios, beneficios e indemnizaciones, así como intereses por pagos atrasados. Finalmente, detalla cómo se debe calcular la participación de los trabajadores en los beneficios de las empresas.
γ΄ δημοτικού μαθηματικά γ΄ τεύχος
Εσωτερικές εκδόσεις των Εκπαιδευτηρίων Γ.Ζώη για τα Μαθηματικά γ΄ δημοτικού
Timemanagement
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help regulate emotions and stress levels.
Unfair
This document provides an overview of unfair dismissal in the UK. It discusses fair and unfair reasons for dismissal, types of unfair dismissal including failure to follow procedures, breakdown of trust, and discrimination. It also describes types of discrimination and how employers can avoid tribunal claims by following proper processes for capability, redundancy, retirement, and discipline. The document outlines the disciplinary process and provides information on bringing an employment tribunal claim, including time limits, remedies, and further resources.
More Related Content
Viewers also liked
Health Ins at a glance
The document provides a history of health insurance, including ancient codes from Hammurabi in 1700 BC setting rates and fees. It discusses the development of modern health insurance programs like Blue Shield, Blue Cross, Medicare, and Medicaid in the first half of the 20th century. It also outlines key aspects of health insurance policies like premium calculation factors, coverage, exclusions, deductibles, copayments, pre-existing conditions, and provider networks.
Delayed meeting
An employee has requested to delay a disciplinary meeting. If they have a genuine reason like illness, offer an alternative date within reason. If their companion cannot make the new date, the employee must propose another within 5 working days. If the employee fails to attend even after rescheduling, hold the meeting without them, inform them of the decision in writing, and their right to appeal. As the employer, notify employees promptly of any needed delays on your part to avoid issues with an employment tribunal.
Agency2
An agency worker should have access to the same job board information as other employees, as denying them equal access could be seen as unfair treatment. Exceptions to equal access may be made during a headcount freeze or business restructure to protect existing staff from redundancy. For any questions, contact the listed employer's lawyers website.
IST Minor presentation january 2014
The document provides information about the IST (Information Sciences and Technology) minor available for business students at Penn State. The minor requires IST 110, 210, 220, and 301, 420 or 421. Students can use 12 credits towards their BSB major and 3 credits as an elective. Completing IST 301/420/421 also earns a SAP certificate. Students sign up for the minor using elion and there is no fee or penalty for not completing it. The minor prepares students for high-paying jobs and careers in computer systems analysis.
Unit 11 where do we live
The document defines different types of settlements in Spain from smallest to largest: settlements, municipalities, regions, provinces. It notes Spain has 17 Autonomous Communities that each have their own government and may have one or more than one official language (Spanish plus Catalan, Euskera, Gallego, Valenciano or Balear). It concludes that Spain is made up of most of the Iberian Peninsula, the Balearic Islands, Canary Islands, and the cities of Ceuta and Melilla in North Africa.
Understanding tupe
This document provides an overview of TUPE (Transfer of Undertakings (Protection of Employment)) regulations in the UK. It discusses that the 2006 regulations are the most relevant source for TUPE law and defines a TUPE transfer as the transfer of an economic entity that retains its identity. It also notes several factors that are considered in determining if a transfer falls under TUPE regulations. Additionally, it outlines notification requirements, the duty to provide employee information, protections for existing employee benefits and pensions, and timeframes involved in a TUPE transfer.
Como se les conoce a los biomas pastizales del litoral
El documento describe los biomas de pastizales del litoral. Estos se caracterizan por tener tierras ricas en humus y vegetación baja, aunque ocasionalmente hay arbustos y gramíneas. Son áreas aptas para la agricultura con riego, y donde llueve poco solo hay pastizales para el pastoreo de ganado. También se mencionan reservas naturales y artificiales de agua.
Ramond_CV_(1)_(1)
This CV summarizes the qualifications and experience of Said Raymond David. He has a bachelor's degree in accounting science and management from UNISA, as well as a national high certificate in accounting. His work experience includes positions as a waiter, checker officer, and small business owner of two hair salons. Currently he volunteers as a ward clerk for his church, managing finances and member records. He has strong computer, communication, and leadership skills from his educational and professional backgrounds.
Ensayo
La lactancia materna proporciona nutrientes esenciales para el recién nacido y tiene beneficios para la salud de la madre y el bebé. La leche materna contiene los nutrientes perfectos para el crecimiento y desarrollo del bebé. Aunque la lactancia materna trae beneficios, también puede haber complicaciones como pechos congestionados o dolor que requieren una técnica correcta de amamantamiento. El personal médico debe promover y apoyar la lactancia materna.
Moving from Mastec to Metcalf - Publication Version
This document summarizes two key court cases that addressed how construction contract risks are allocated when plans and specifications provided by an owner turn out to be deficient or inaccurate. In MasTec v. Mastec North America (Texas Supreme Court, 2012), the court held that the contractor bore the risk of undiscovered issues, relying on a 1907 Texas precedent. However, in Metcalf Construction v. United States (Federal Circuit, 2014), the court reached the opposite conclusion, finding the government impliedly warranted the accuracy of information provided to bidders. The article argues that Texas law should move away from the MasTec approach and towards the Metcalf/federal approach from a policy perspective.
TPA NCF DEC 16 FF
Tushar Agrawal has over 20 years of experience in sales, marketing, and business development roles in the consumer durables and electronics industries in India and West Africa. He is currently the Group Head of Retail for DEEKAY Group in Lagos, Nigeria, overseeing a division with $10M in annual turnover. Previously, he held leadership roles with Kewalram Chanrai Group and Fareast Mercantile Co. Ltd in Nigeria, and worked for companies like Videocon, Philips, and Samsung in India earlier in his career. He has a strong track record of achieving business targets and driving growth.
Finding the important bits from primary research
To populate the What Works Crime Reduction toolkit a systematic search was undertaken to identify all available systematic reviews on what works in crime reduction. A further 12 new systematic reviews were also undertaken to populate the toolkit, some of which are still underway. In this paper the challenges of obtaining useful EMMIE information from existing reviews, and (in the case of the new reviews) from existing primary research will be outlined.
Evolución de la tecnología
El documento presenta definiciones breves de varios términos históricos y tecnológicos, incluyendo la Edad de Piedra, la Edad de los Metales, la Revolución Industrial, la electricidad, la electrónica y la Edad Moderna.
Huarmey - ''Ciudad de la Cordialidad''
La ciudad de Huarmey se encuentra ubicada a 297 km al norte de Lima, a orillas del Río Huarmey. Algunas de sus principales características incluyen varias playas como La Pocita y Maracaná, así como festividades como el Festi-Verano en enero y febrero y la Fiesta a la Patrona entre el 21 y 30 de septiembre. La provincia de Huarmey también contiene distritos como Cochapetí, Culebras y Huarmey.
Shanghai West Printing&Packing
Shanghai West Printing & Packing Co., Ltd is a professional UV offset printing and packaging company established in 1997 located in Shanghai, China. The company invested over 110 million RMB in a new 13,335 square meter factory facility equipped with advanced printing and packaging equipment. Shanghai West Printing focuses on UV offset printing and produces transparent folding boxes, foil cardboard boxes, and other products for industries such as cosmetics, food, electronics, baby products, and household appliances. The company aims to provide high quality products and satisfying services to clients through quality management systems, efficient operations, and innovation.
Articulos 123 al 140
El documento describe las leyes relacionadas con el pago de salarios y beneficios a los trabajadores en Venezuela. Estipula que los salarios deben pagarse en moneda legal y no pueden pagarse en especie. Además, garantiza un salario mínimo ajustable anualmente y establece plazos para el pago oportuno de salarios, beneficios e indemnizaciones, así como intereses por pagos atrasados. Finalmente, detalla cómo se debe calcular la participación de los trabajadores en los beneficios de las empresas.
γ΄ δημοτικού μαθηματικά γ΄ τεύχος
Εσωτερικές εκδόσεις των Εκπαιδευτηρίων Γ.Ζώη για τα Μαθηματικά γ΄ δημοτικού
Viewers also liked (20)
Como se les conoce a los biomas pastizales del litoral
Como se les conoce a los biomas pastizales del litoral
Moving from Mastec to Metcalf - Publication Version
Moving from Mastec to Metcalf - Publication Version
More from Sheila A
Timemanagement
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help regulate emotions and stress levels.
Unfair
This document provides an overview of unfair dismissal in the UK. It discusses fair and unfair reasons for dismissal, types of unfair dismissal including failure to follow procedures, breakdown of trust, and discrimination. It also describes types of discrimination and how employers can avoid tribunal claims by following proper processes for capability, redundancy, retirement, and discipline. The document outlines the disciplinary process and provides information on bringing an employment tribunal claim, including time limits, remedies, and further resources.
Redundancy
An employee may be made redundant when their job is eliminated, their job responsibilities change due to technology, or their place of work closes down. Employers must consult with unions and employees, use objective selection criteria, and offer alternative positions where possible. Employees are entitled to statutory redundancy pay based on their age, weekly pay, and years of service. Redundancy can be considered unfair if proper procedures are not followed or discrimination is involved. Employees can file a grievance or tribunal claim within time limits to resolve disputes over redundancy. Remedies may include redundancy pay, lost wages, and compensation for injury to feelings in discrimination cases.
Young workers
This document provides information on employing young workers between the ages of 13 to 21. It outlines that those under 13 cannot be employed, and those aged 13 to 16 are considered child workers whose work cannot impact their health, safety or education. For young workers aged 16 to 21, they have the same rights as adults but there are differences in minimum wage, unfair dismissal, redundancy and working time regulations. Employers are advised to keep notes on any issues that may require future disciplinary action. Contact information is provided for any additional questions.
Social media
This document discusses social media use policies and issues related to social media use in the workplace. It provides statistics showing that many employers do not have social media policies and it is easy for companies' reputations to be damaged on social media. It then discusses several legal issues and cases related to social media use, disciplinary actions, discrimination, harassment, monitoring employees' social media use, and recommendations for developing appropriate social media policies.
Rest breaks
Adult workers in the UK cannot be forced to work more than 48 hours per week on average over 17 weeks. Their average working hours are calculated over this 17 week period and can include any overtime worked. Employees have the right to daily and weekly rest breaks as well as a break between working days.
Poor performance
The document provides guidance on addressing poor employee performance. It recommends first having an informal chat to determine if the issue is serious. If serious, a formal process should begin with (1) inviting the employee to a meeting in writing, (2) holding the meeting to discuss evidence and get the employee's response, (3) communicating the decision in writing including action points and consequences for failure to improve within a set time frame. The employer is responsible for supporting improvement efforts and providing training if needed. If problems continue, the process should be repeated before considering dismissal or reassignment through disciplinary action.
Offer of alternative employment
This document discusses offering alternative employment to employees facing redundancy. It recommends making offers in writing with clear job details to avoid complaints. Employees can refuse similar work and still claim redundancy, but accepting then leaving risks losing redundancy rights. The document also notes that employees under redundancy notice are allowed paid time off to search for other jobs, and employers must inform former employees of any suitable roles within 12 months of redundancy.
Longtermillhealth
The document provides guidance on handling long-term employee absences. It recommends taking a sympathetic but pragmatic approach, making reasonable adjustments where possible, and acting reasonably and fairly. Key factors to consider include the duration of employment, expected remaining employment, the job requirements, past absence record, the health issue's nature/length, and business needs. The process involves consultation, obtaining medical information with employee consent, considering alternative duties, and potentially dismissal with notice or a right to appeal.
Informal disciplinary process
The informal disciplinary process outlines when it is appropriate to use, such as for lateness, unauthorized absence, poor work quality or conduct. It should be used to send a message to employees that poor performance is unacceptable, inspire respect for management, and avoid problems building up over time. However, it should not be used if there is no evidence to support the issue, the problem is serious enough to require the formal procedure, or if the employee has already received two verbal warnings for the same issue in the past. Proper notes should always be kept of informal disciplinary actions in case they are needed for future formal procedures.
How long is the working week
The working week for adult workers is limited to an average of 48 hours over 17 weeks, and employees cannot be forced to work more than this. However, an employee can choose to opt out of the 48 hour limit. Certain industries like the armed forces, emergency services, domestic workers, sea and inland transport, and fishing are exempt from this 48 hour limit.
Gross misconduct
This document outlines the four stages of the disciplinary process for sacking an employee for gross misconduct or bad behavior:
1. Suspend the employee with pay while investigating, being careful not to imply guilt.
2. Investigate by interviewing witnesses and inviting the employee to an investigatory hearing.
3. Hold a formal disciplinary meeting with the employee, presenting evidence and allowing them to respond before deciding.
4. Communicate the decision in writing, including reasons, notice or termination details, and right to appeal. Follow a separate process if an appeal is made.
Grievance during disciplinary
An employee raised a grievance during a disciplinary meeting. The employer should listen to the grievance, ask the employee to put it in writing, and pause the disciplinary meeting to investigate the matter. The employer must conclude the grievance process before continuing the disciplinary meeting and keep the employee informed at all stages. Additional resources on disciplinary and grievance procedures are available on the listed website.
Discrimination the categories
This document discusses types of discrimination that are protected under UK law, including age, disability, gender, race, religion, sex, and sexual orientation. It defines direct and indirect discrimination, harassment, and victimization. Direct discrimination occurs when someone is treated less favorably due to a protected characteristic. Indirect discrimination involves a policy or practice that disadvantages people with a protected characteristic. Harassment involves unwanted conduct related to a protected characteristic that violates dignity. Victimization is punishing someone for making a complaint about discrimination. Employers are advised to adopt anti-harassment policies and follow grievance procedures to prevent discrimination in the workplace.
Contract of employment
This document outlines what should be included in an employment contract such as essential terms like job title, pay, hours, benefits, and termination details. It recommends having a written contract for all employees within 8 weeks of starting and also using contracts for freelancers and subcontractors. While not essential, employee handbooks can define additional terms like disciplinary procedures, IT policies, and expense reimbursement processes. Employers should review contracts with employees before signing to ensure understanding of terms.
Appraisal
To conduct an appraisal, meet regularly with employees to discuss their performance and devise improvement plans through open-ended questions. Meetings should be held monthly to provide feedback and set goals using active listening skills like asking questions, commenting, and noting body language and responses. The objectives are to improve relationships and performance, but there are no legal requirements for how appraisals are structured.
Appeals process
An employee has appealed a decision made by the employer. The employer should acknowledge the appeal request, seek clarification if needed, and set a date for the appeal meeting. At the meeting, the employer should approach it with an open mind and either review the original decision and check that procedure was followed, or hold a full re-hearing. After the meeting, the employer must provide the employee with a written decision including full reasons and treat the employee as if they had never been dismissed if the appeal is upheld.
Agency3
After hiring an agency worker for over 12 weeks, the employer must provide the same basic terms and conditions as directly employed workers, including pay, night working provisions, working time regulations, rest periods, annual leave, and time off for medical appointments. The 12 week period is broken by the worker starting a new assignment or job with different skills required, pay rate, location, manager, hours, training needs, or equipment use. Certain breaks under 6 or 28 weeks do not reset the counter, such as returning to the same job, sickness leave, jury service, or planned work shutdowns.
Agency
Agency workers should have the same basic workplace rights as regular employees, such as access to facilities like restrooms, break rooms, and parking. However, they should not receive additional perks given to regular employees like discounts, company cars, or special rights beyond legal requirements. The document discusses whether agency workers, or temporary employees, should receive equal treatment and access to the standard facilities provided to full-time staff at a company.
Absence2
The document provides guidance on how to sack an employee who does not show up for work. It advises first writing a letter inviting the employee to an informal meeting to discuss their absences. If they do not attend the meeting, a second letter should invite them to a disciplinary meeting for failure to attend work and failure to follow instructions to attend the first meeting. The second letter should state that a decision may be made in their absence and non-attendance could result in losing their job. The disciplinary meeting should then be held with or without the employee and detailed notes kept, before informing them of the termination decision.
More from Sheila A (20)
Recently uploaded
Maksym Vyshnivetskyi: PMO KPIs (UA) (#12)
Maksym Vyshnivetskyi: PMO KPIs (UA)
Lemberg PMO School 2024
Website – https://lembs.com/pmoschool
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
DearbornMusic-KatherineJasperFullSailUni
My powerpoint presentation for my Music Retail and Distribution class at Full Sail University
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
The latest Heat Pump Manual from Newentide
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
The Strategy Implementation System offers a structured approach to translating stakeholder needs into actionable strategies using high-level and low-level scorecards. It involves stakeholder analysis, strategy decomposition, adoption of strategic frameworks like Balanced Scorecard or OKR, and alignment of goals, initiatives, and KPIs.
Key Components:
- Stakeholder Analysis
- Strategy Decomposition
- Adoption of Business Frameworks
- Goal Setting
- Initiatives and Action Plans
- KPIs and Performance Metrics
- Learning and Adaptation
- Alignment and Cascading of Scorecards
Benefits:
- Systematic strategy formulation and execution.
- Framework flexibility and automation.
- Enhanced alignment and strategic focus across the organization.
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Best practices for project execution and delivery
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Part 2 Deep Dive: Navigating the 2024 Slowdown
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership at Agile Tour Geneve 2024
Creative Web Design Company in Singapore
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The Genesis of BriansClub.cm Famous Dark WEb Platform
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Digital Transformation Frameworks: Driving Digital Excellence
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Top mailing list providers in the USA.pptx
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Stone Art Hub offers the best competitive Marble Pricing in Dubai, ensuring affordability without compromising quality. With a wide range of exquisite marble options to choose from, you can enhance your spaces with elegance and sophistication. For inquiries or orders, contact us at ☎ 9928909666. Experience luxury at unbeatable prices.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Recently uploaded (20)
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
How to Implement a Strategy: Transform Your Strategy with BSC Designer's Comp...
Organizational Change Leadership Agile Tour Geneve 2024
Organizational Change Leadership Agile Tour Geneve 2024
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Best Competitive Marble Pricing in Dubai - ☎ 9928909666
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Misconduct
- 2. If The Conduct Is Very Bad, Please See The “Gross Misconduct” Video
- 3. STEP ONE: INVITE THEM TO A MEETING
- 4. Prior to the Meeting Write them a letter explaining the allegation Include all the evidence for the allegation Remind them that they are allowed to bring a TU rep or workplace colleague
- 5. STEP TWO: THE MEETING
- 6. The Preliminaries Ensure that the meeting is private Explain the reason for the hearing and why its taking place Ensure the employee has had a chance to have a workplace representative with them Make sure the employee has seen the nature of the complaint Allow the employee to see any documents they haven’t already seen
- 7. The Meeting Give the employee a chance to state their case and to respond to any allegations made Ensure that you get all the facts relating to the complaint and take note of any special circumstances Summarise what’s been discussed and highlight any issues that need to be investigated further
- 8. Stop the Meeting If.... Its clear that the employee has a satisfactory explanation If the employee is too distressed to continue If further investigation is necessary
- 9. STEP THREE: INFORM THE EMPLOYEE OF THE DECISION
- 10. In The Letter... Mention the disciplinary action that you are going to take The reasoning behind the decision The Specific Improvement that is required, if any How long any warnings will remain in force What will happen if they continue to perform or behave poorly The right of appeal
Editor's Notes
- In the former case, it stated that the equal pay claim must have been in existance at the time of the transfer. The transferee has no obligation to put you on better benefits than you were enjoying before. There is a time llmit of 6 months from the date of transfer I would still advise you to be careful in the long run In the second case, preserving an employees TUPE rights, 2 years on, was a valid defence to an equal pay claim