The document provides guidance on handling long-term employee absences. It recommends taking a sympathetic but pragmatic approach, making reasonable adjustments where possible, and acting reasonably and fairly. Key factors to consider include the duration of employment, expected remaining employment, the job requirements, past absence record, the health issue's nature/length, and business needs. The process involves consultation, obtaining medical information with employee consent, considering alternative duties, and potentially dismissal with notice or a right to appeal.