SlideShare a Scribd company logo
“The standard of
my employee's work
is terrible; what do
I do?”
LEGAL TERM: CAPABILITY
Persons role should be in job description
Check what they are currently doing matches
their original employment
Includes – time keeping and office behaviour
Good practice to have regular appraisal with
employees*
*see “how to conduct an appraisal”
HOW SERIOUS IS THE
CONDUCT?
Not Serious: Informal chat and
monitor behaviour
Serious: Formal Process
STEP ONE
Invitation to meeting
WHAT TO PUT IN THE
INVITATION
(1) The issue
(2) Date and time
(3) Right to be accompanied
(4) Attach any evidence
STEP TWO
The Meeting
WHAT TO TALK ABOUT IN THE
MEETING?
Opportunity to go through
evidence
Give opportunity to employee to
explain
Consider employee's response
STEP THREE
Communicate the Decision
HOW TO COMMICATE THE DECISION
Orally, followed up in writing
Contain action points for improvement
Time frame for improvement (3 months)
Consequences if fail to improve
Inform of right to appeal and who to appeal to
and time frame
YOUR RESPONSIBILITIES
During the improvement period you must:
(1) Support them
(2) Provided training where needed
IF THE PROBLEM CONTINUES
Repeat this process at least once
IF THERE IS A SERIOUS ISSUE.....
Use the disciplinary process
Do not proceed straight to dismissal
If you do follow a disciplinary procedure,
consider re-engagement of employee to a
more suitable position within your
organisation
Questions
Contact Us:
www.employerslawyers.co.uk

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Poor performance

  • 1. “The standard of my employee's work is terrible; what do I do?”
  • 2. LEGAL TERM: CAPABILITY Persons role should be in job description Check what they are currently doing matches their original employment Includes – time keeping and office behaviour Good practice to have regular appraisal with employees* *see “how to conduct an appraisal”
  • 3. HOW SERIOUS IS THE CONDUCT? Not Serious: Informal chat and monitor behaviour Serious: Formal Process
  • 5. WHAT TO PUT IN THE INVITATION (1) The issue (2) Date and time (3) Right to be accompanied (4) Attach any evidence
  • 7. WHAT TO TALK ABOUT IN THE MEETING? Opportunity to go through evidence Give opportunity to employee to explain Consider employee's response
  • 9. HOW TO COMMICATE THE DECISION Orally, followed up in writing Contain action points for improvement Time frame for improvement (3 months) Consequences if fail to improve Inform of right to appeal and who to appeal to and time frame
  • 10. YOUR RESPONSIBILITIES During the improvement period you must: (1) Support them (2) Provided training where needed
  • 11. IF THE PROBLEM CONTINUES Repeat this process at least once
  • 12. IF THERE IS A SERIOUS ISSUE..... Use the disciplinary process Do not proceed straight to dismissal If you do follow a disciplinary procedure, consider re-engagement of employee to a more suitable position within your organisation

Editor's Notes

  1. In the former case, it stated that the equal pay claim must have been in existance at the time of the transfer. The transferee has no obligation to put you on better benefits than you were enjoying before. There is a time llmit of 6 months from the date of transfer I would still advise you to be careful in the long run In the second case, preserving an employees TUPE rights, 2 years on, was a valid defence to an equal pay claim