This document provides an overview of management information systems (MIS). It begins by defining MIS as a system that provides managers with accurate and timely information to facilitate decision-making. It then explains that MIS processes and communicates data within an organization. The document lists the key characteristics of useful information as being right, accessible to the right people, in the right place and time, and at the right cost. It provides a conceptual model of MIS and describes the various users within an organization, from clerks to executives. The remainder of the document provides examples of common MIS reports and guidelines for developing an effective MIS. It concludes with a case study of how McDonald's developed an MIS to manage information across its large global network of franchised and corporate

1. Management Information
System (MIS)

2. Introduction
Management Information System (MIS) provides
information for the managerial activities in an organization.
The main purpose of this research is, MIS provides accurate
and timely information necessary to facilitate the decision-
making process and enable the organizations planning,
control, and operational functions to be carried out
effectively.
Management Information System (MIS) is basically
concerned with processing data information and is then
communicated to the various Departments in an
organization for appropriate decision-making.

3. In Simple words
MIS Gives
 Right Information
 To the right person
 At the right Place
 At the right time
 In the right form
 At the right cost

4. Concept of MIS
Data
Data
Data
Processing
Logic
Computers
Human Beings
Database
MIS
Information
Intelligence Design Choice
Intelligenc
e
Desig
n
Choic
e
Judgement /
Intuition
Skill /
Experience
External
Environment
Monitoring/ Feedback
Decision Implementation
Performance
Decision

6. Who are the users of MIS in an Organisation
Every person is a user of MIS in an Organisation
Clerk
User Tools
• Generation of Data
• Searching of Data
• Submit it to the higher level
Officer
Action oriented
Information Tools
• Integrating Data
• Analysing Data
• Plays the role of decision maker & planner
Executive
Manager
Decision
Making Tools
• Strategic planning
• Decision making
The users of MIS use Multimedia, imaging, internet to make use of MIS efficiently

7. • Helps in decision making
• Helps in co-ordination between the
department
• Helps in finding out the problem
• Helps to sustain in competitive market
• Improves the Profit margin.
Roles Of MIS

8. Management Information System (MIS) Reports
1. Sales Report:
• This report is prepared by marketing and sales division and provided a
complete sales analysis of different products sold in different geographical
areas by the concern.
• The analysis is based on the budgeted and actual sales figures. It clearly points
out the difference between budgeted and actual sales figures, known as sales
variance, with reasons.
2. Budget:
• Several types of budgets are prepared in the business, i.e. income and
expenditure budget, production budgets, cash budgets etc. These budgets
contain a vast information.
3. Production Report:
• This report is prepared by the manufacturing division of the concern and states

9. 4. Cash flow statements:
• Such as a statement gives, the figures of cash inflows and cash outflow during
the period of operations. It also indicates the sources of funds utilised in case
cash outflows are more than cash inflows.
5. Funds flow statement:
• This statement is prepared by the accounting and finance division of the
concern and it clearly points out various sources of funds as well as their
application areas during any period.
6. Budgeted and actual profit report:
• This report is prepared in accounts department and points out clearly the
figures of budgeted and actual profit of the concern during a specified period. It
also states the reasons which have accounted for any decrease or increase in the
actual profit figure.

10. 7. Machine utilization report:
• This report too is prepared by the superior in-charge of the shop floor in the
manufacturing division. Such a report clearly gives the details of machine hours
utilised for different jobs and the duration for which machine remained idle.
8. Report on financial statements:
• Income statement and balance sheet are important sources of giving financial
information not only to shareholders but also to the government and other
concerned parties.
9. Report on ideal time:
• This report is prepared at the shop floor level of the manufacturing division by
using time booking records. This report states clearly the time actually spent by
the worker on different jobs and the time for which he was sitting idle due to
either want of material, electricity or any other resource.

11. 10. Abnormal losses report:
• This report is submitted by the manufacturing division of the concern and reflects any
increase in product cost arising due to abnormal situations in the areas of material, labour
and ideal facilities.
11. Cost reports:
• In respect of different departments of an enterprise, several cost reports are prepared. For
example, production cost report, departmental cost report etc. Through these reports,
several types of information are given to the management.
12. Statistical publications:
• Several types of statistical information are needed for plan formulation, decision making
and control. They are obtained from published and other sources.
13. Orders in hand report:
• This report is prepared by marketing and sales division and states in qualitative terms the
orders received by the concern in respect of each of its products along with the ratio of

12. • Effective communication between developer
• Understanding the management process
• Create the unfide procedure
• Understanding the requirement of MIS
• Flexible for Future change
• Problem in MIS
Guideline for developing MIS

13. Case Study
McDonald’s Corporation (McDonald’s), a US-based global hamburger
was one of the world’s largest restaurant chains as of 2017. The company had
its roots in a small fast food joint started by two brothers named Richard James
McDonald and Maurice James McDonald in San Bernardino, California in
1940. There was the rapid growth of the fast food retail chain in the US and
globally in the subsequent years. It took 33 years for McDonald’s to open its
first 10,000 restaurants. While it touched the 20,000-restaurant mark in mid-
1996 and the number went on increasing. McDonald’s controlled many of its
self-operated and franchised restaurants globally, managing the marketing,
restaurant operations, HR, real estate development training, as well as quality
control. As a consequence, the network was huge and the amount of
information was massive. The company encountered many challenges in
developing and preserving the information needed for effective decision
making. To solve this problem, McDonald’s developed MIS to maintain and
leverage the customers’ information across the globe.

15. 15
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