The document is a resume for Mir Mohammed Raza summarizing his work experience and qualifications. It shows that he has 7 years of experience in operations management, supply chain management, and process improvement. He is skilled in areas like quality management, contract management, production, planning, and ensuring compliance. The resume provides details of his work history, educational qualifications, and personal details.

1. MIR MOHAMMED RAZA
Mobile: 09900075421, 09448756467
E-Mail: mirmohammedraza.1987@gmail.com
MIDDLE LEVEL PROFESSIONAL
Operations/ Supply Chain Management / Process Improvement
SUMMARY
• A dynamic professional with nearly 7 years of experience in:
Operations Management
Supply Chain
Management
Contract Management
Warehouse Management
Scheduling and Planning
Quality
Contract Management
Production Operations
Liaising & Coordination
• Vast experience in maintaining streamlined functioning of process operations and enhancing operational
efficiencies; monitoring and ensuring compliance to the SLAs and optimal utilisation of resources
• Abilities in working as per quality standards for various operational areas; implementing quality systems &
procedures to facilitate a high-quality working experience, while adhering to the SLA
• Expertise in managing all aspects of review of the financial terms and conditions of all contracts and
tracking and reporting of contract information for executed contracts
• Skilled n inducing valuable efficiency enhancements and managing a wide spectrum of tasks across the
supply chain (distribution, logistics, etc.) processes along with knowledge of latest trends and control
techniques
• Experience in demand forecasting and daily planning, of internal supply chain processes and linkages with
business plans to ensure stocks availability to meet business goals
• Skilled in developing long-term partnerships with Production Planning, Scheduling, Supply Chain and
Industrial Engineering together with day-to-day correspondence from placing order till receipt of shipment
in accordance with the services and maintenance related contracts
• Instrumental in reviewing business plan with stake holders and upper management
• Analytical, meticulous and quality-oriented professional with an eye for detail

2. WORK EXPERIENCE
Since Aug’11 Otis Elevator Company India Limited, Bangalore
AM–Contract Control
Key Result Areas:
• Managing End-to-End Warehousing
Operations and Customer Order
Management
• Accountable for scheduling raw materials
as per production planning /
communicating to supplier through
procurement
• Coordinating with Purchase and
Manufacturing Departments for ensuring
smooth flow of materials
• Conducting daily review meeting with stakeholder to overcome the short comes
• Liaising with transportation and ensuring compliance of the vehicle to the shipping plan
• Reviewing the daily material availability from Manufacturing and Purchase for the planned shipment
• Undertaking regional contracts' requisitions and drafting the All India Schedules every week
• Overseeing the procedure of drawing of the specification and contracts data to Engineering Department for
specifying the elevator for contracts
• Ensuring the contract specification list is uploaded in JDE Edward by Engineering department
• Preparing daily and weekly shipment plan of contracts for the warehouse
• Working on escalated contracts
• Monitoring and controlling safety and integrity of stock inventory
• Implementing security and safety programs and safety deployment
• Auditing the inventory monthly, half yearly and yearly basis and finding out proper location in warehouse
for better and easy identification of material
• Imparting training to the service provider (third party logistic)
• Troubleshooting concerns in invoicing and grading of the goods
• Coordinating with various National and International Statutory Bodies (Central and State Government
Authorities, Excise & Customs, Banks, etc.) for availing mandatory sanctions, permits, customs clearances,
etc., aimed towards smooth execution of Export and Import Operations

3. • Recommending modifications to minimize escalations / breakdowns, reduce rejection, realize operational
efficiencies, control variability, costs & reduce cycle time for various export and import operations
Highlights:
• Achieved ACE – Associate level (equals to Six Sigma)
• Managed a team of 2 and the service provider
• Actively involved in the ACE activity and QCPC of the shipments; acted as ACE Pilot
• Merit of initiating following measures to streamline the processes:
o Developed a daily shipment status report in JDE with the help of the IT team
o Took charge in improvement the existing process of dept. such as process flow, planning, scheduling
o Training and development of the service provide (third party logistic)
o Training the shipping team in warehouse
o Provided consulting on any changes required on the JDE Edwards
o Reporting the bugs in JDE Edwards during the process flow
• Implemented MIS Report, Daily Shipment Report, Permit Tracking Report and Monthly Load Report
• Delivered a cost savings impact of approximately INR 40 Lakhs from year to year through centralization of
permit at source from year to year through centralization of permit at source
• Reduced time spent on the month-end inventory reporting process from 7 days to 2 days through effective
usage of Excel and employing better data collection methods - please confirm
• Instrumental in reducing cost by implementing measures in transport by utilizing the transport in specific
region to send goods
• Received:
o President’s Star Award for CLC lean transformation
o Otis Extra Mile Award for Extra Ordinary Performance (five)
• Involved in lean transformation activity emphasized on customer visits and customer order planning
• Achieved highest level of customer satisfaction in 2015
• Distinction of implementing on boards in factory and ensuring 100% visual management
• Actively involved in organising quality event such as Value Stream Mapping which resulted in improvement
in the process
• Played a pivotal role in handling end to end supply chain from order acknowledgement to shipment from
WHSE
PREVIOUS EXPERIENCE
Nov’09 – Aug’11 JSW Steel Ltd., Bellary as Junior Manager – Production Planning

4. and Control
Oct’08 – Nov’09 Adroitec Information Systems Pvt. Ltd., Bangalore as Application
Executive/ Marketing Executive
ACADEMIC PROJECT
Title: Reduction in Noise Level of KFMG (Continuous Flow Measurement
Gauge) Test Benches
Organization: Bosch, Bangalore
Role: Team Leader
Description: The project involved test benches used in calibration of the fuel injection pumps.
The fuel injection pump, while running on the test bench made more than 85
decibels noise, which was hazardous to the human operator. The team reduced the
sound level to below 80 decibels, thereby diminishing fatigue of the operators
manoeuvring the test benches and hence helping them concentrate more
effectively on their work.
Highlights:
• Carried out extensive technical testing
• Designed and prepared the project report
IT SKILLS
• MS Office (Word, Excel and PowerPoint) and Internet
Applications
• JDE Edward Enterprises
• Oracle
• E logistic
EDUCATION
M. Tech. (Manufacturing Management) from BITS Pilani- WILP in 2015
B.E. (Mechanical Engineering) from M. V. Jayaram
College of Engineering, Bangalore in 2008
EXTRACURRICULAR ACTIVITIES

5. • Merit of participating in Army Attachment Camp in NCC at Madras Regiment Centre, Wellington
• Served as Captain of the School Cricket Team
• Instrumental in organizing various events in school and college
PERSONAL DETAILS
Date of Birth: 6
th
March 1987
Address: #8, 10
th
Cross, A Street, Anepalya, Bangalore- 560030
Languages Known: English, Kanada, Tamil, Urdu & Hindi
Nationality: Indian
Marital Status: Married
No. of Dependents: 3
Passport No.: H1777438
Visa Status: No Visa
Driving License: Valid Indian Driving License

6. • Merit of participating in Army Attachment Camp in NCC at Madras Regiment Centre, Wellington
• Served as Captain of the School Cricket Team
• Instrumental in organizing various events in school and college
PERSONAL DETAILS
Date of Birth: 6
th
March 1987
Address: #8, 10
th
Cross, A Street, Anepalya, Bangalore- 560030
Languages Known: English, Kanada, Tamil, Urdu & Hindi
Nationality: Indian
Marital Status: Married
No. of Dependents: 3
Passport No.: H1777438
Visa Status: No Visa
Driving License: Valid Indian Driving License