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miOnCall Quick Start Guide
All rights reserved © March 2011
This Quick Start guide provides a brief overview of the screens and features that you can use to get
started using the miOnCall Hosted On-Call Scheduling application. When you sign up for miOnCall
Hosted On-Call Scheduling, the miOnCall web site provides a detailed step-by-step setup document and
context-sensitive online help files.

Getting Started




The first time you log into the miOnCall Hosted On-Call Scheduling application, the miOnCall Start page
is displayed. The Start page is the first in a series of pages designed to help you get started with on-call
scheduling.
A progress bar shows the names of each of the pages that miOnCall guides you through to set up your on-
call schedules. The title of the page that you are on is displayed in black, and the titles of the other pages
are displayed in gray. As you set up your on-call schedules for the first time, you will progress through
the pages from left to right by clicking the Next button.

Step 1: Setup Your Users




On the “Setup Your Users” page, you can create login names and passwords for the people who need
access to your on-call schedules. The login name, password, and initials that you used to sign up for the
miOnCall Hosted On-Call Scheduling application are displayed in the table on the left side of the page.
To create additional login names, enter a name, password, initials, and access level on the right side of the
page. You should create a login name for each person who will be accessing the on-call schedules to
perform scheduling or to send messages.
2                                                                            miOnCall Quick Start Guide


Step 2: Setup Schedule Roles




Roles are used to specify the different types of resources that are needed to cover each on-call shift. By
creating roles and assigning them to resources, you control which resources can be assigned to each type
of on-call shift. Some examples of roles are “On Call Tech,” “Attending Physician,” and “Emergency
Cardiologist.”
To add a role, type a role name and then click the Add button.

Step 3: Setup Field Information




Fields are the places where information is stored about an on-call resource. Each field can hold one piece
of information about a resource.
The “Setup Field Information” page shows the fields that come with the miOnCall application. The fields
are listed in a table on the left side of the page. You can edit or delete the fields provided or add new
fields of your own.
To add fields, enter the field information on the right side of the page.
miOnCall Quick Start Guide                                                                                  3

Step 4: Enter Resources




Resources represent contacts or items that can be assigned to an on-call schedule.
The right side of the Enter Resources page shows the fields that were created on the “Setup Field
Information page.” Required fields are labeled with the word “required” in red to the right of the field.
To add resources, enter the field information on the right side of the page.
To provide a resource with access to miOnCall, enter a login, password, initials, and access level.
4                                                                               miOnCall Quick Start Guide

Step 5: Setup Your Schedules




The “Setup Your Schedules” page is where you can begin creating on-call schedules.
Shift definitions are used to set up a schedule of shifts that are ready to be assigned to resources. Shift
definitions are useful for establishing what coverage is needed on a daily, weekly, or monthly basis. Each
shift can contain multiple roles, and each role can be assigned to a different contact person for each
occurrence of the shift.
To add a shift definition, enter the shift information on the right side of the page.
When you have finished setting up all of the schedules that you have purchased, the Home page is
displayed. This completes the startup process.
miOnCall Quick Start Guide                                                                              5

Home Page




The Home page displays a search bar and a table showing all of the current on-call assignments in each of
your on-call schedules. Click the name of a schedule to open the Schedule page.
Schedule Page




The Schedule page shows information about on-call coverage and can be used to make new assignments,
override assignments, create new shifts, and send messages to the contacts assigned to on-call shifts.
Click the OnCall tab to return to the Home page.
6                                                                                                 miOnCall Quick Start Guide

Confidentiality Agreement
This document and the information contained herein are proprietary to American Tel-A-Systems, Inc. It is provided and accepted in
confidence only for use in the installation, training, operation, maintenance, and repair of Amtelco equipment by the original owner. It
also may be used for evaluation purposes if submitted with the prospect of purchase of equipment.
This document is not transferable. No part of this document may be reproduced in whole or in part by any means, including
chemical, electronic, digital, xerographic, facsimile, recording, or other method, without the expressed, written, permission of
American Tel-A-Systems, Inc.

Trademarks and Copyrights
The product or products described in this document are covered and protected by one or more of the following United States
patents: 4,916,726; 5,113,429; 5,259,024; 5,469,491; 6,141,413; 7,359,918; 7,593,962; and 7,831,546. Other patents, both foreign
and domestic, are pending.
Amtelco and PC-MX-Infinity are federally registered trademarks of American Tel-A-Systems, Inc.
The following statement is made in lieu of using a trademark symbol with every occurrence of registered, trademarked and
copyrighted names:
          Registered, trademarked and copyrighted names are used in this document only in an editorial
          fashion, and to the benefit of the registration, trademark or copyright owner with no intention,
          expressed or implied, of infringement of the registration, trademark or copyright.

Additional Documentation
Amtelco offers a number of proprietary manuals describing the functions and features of its product lines. Further information and
instructions concerning topics included in this publication can be found in several of Amtelco documents. If you do not have these
documents on hand, contact Amtelco Telemarketing at 1-800-356-9148 between 8 a.m. and 5 p.m., Central Time.




                                                                                            American Tel-A-Systems Inc.
                                                             4800 Curtin Drive, McFarland, Wisconsin USA 53558-9424
                                                                                                    www.amtelco.com

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miOnCall Quick Start Guide

  • 1. miOnCall Quick Start Guide All rights reserved © March 2011 This Quick Start guide provides a brief overview of the screens and features that you can use to get started using the miOnCall Hosted On-Call Scheduling application. When you sign up for miOnCall Hosted On-Call Scheduling, the miOnCall web site provides a detailed step-by-step setup document and context-sensitive online help files. Getting Started The first time you log into the miOnCall Hosted On-Call Scheduling application, the miOnCall Start page is displayed. The Start page is the first in a series of pages designed to help you get started with on-call scheduling. A progress bar shows the names of each of the pages that miOnCall guides you through to set up your on- call schedules. The title of the page that you are on is displayed in black, and the titles of the other pages are displayed in gray. As you set up your on-call schedules for the first time, you will progress through the pages from left to right by clicking the Next button. Step 1: Setup Your Users On the “Setup Your Users” page, you can create login names and passwords for the people who need access to your on-call schedules. The login name, password, and initials that you used to sign up for the miOnCall Hosted On-Call Scheduling application are displayed in the table on the left side of the page. To create additional login names, enter a name, password, initials, and access level on the right side of the page. You should create a login name for each person who will be accessing the on-call schedules to perform scheduling or to send messages.
  • 2. 2 miOnCall Quick Start Guide Step 2: Setup Schedule Roles Roles are used to specify the different types of resources that are needed to cover each on-call shift. By creating roles and assigning them to resources, you control which resources can be assigned to each type of on-call shift. Some examples of roles are “On Call Tech,” “Attending Physician,” and “Emergency Cardiologist.” To add a role, type a role name and then click the Add button. Step 3: Setup Field Information Fields are the places where information is stored about an on-call resource. Each field can hold one piece of information about a resource. The “Setup Field Information” page shows the fields that come with the miOnCall application. The fields are listed in a table on the left side of the page. You can edit or delete the fields provided or add new fields of your own. To add fields, enter the field information on the right side of the page.
  • 3. miOnCall Quick Start Guide 3 Step 4: Enter Resources Resources represent contacts or items that can be assigned to an on-call schedule. The right side of the Enter Resources page shows the fields that were created on the “Setup Field Information page.” Required fields are labeled with the word “required” in red to the right of the field. To add resources, enter the field information on the right side of the page. To provide a resource with access to miOnCall, enter a login, password, initials, and access level.
  • 4. 4 miOnCall Quick Start Guide Step 5: Setup Your Schedules The “Setup Your Schedules” page is where you can begin creating on-call schedules. Shift definitions are used to set up a schedule of shifts that are ready to be assigned to resources. Shift definitions are useful for establishing what coverage is needed on a daily, weekly, or monthly basis. Each shift can contain multiple roles, and each role can be assigned to a different contact person for each occurrence of the shift. To add a shift definition, enter the shift information on the right side of the page. When you have finished setting up all of the schedules that you have purchased, the Home page is displayed. This completes the startup process.
  • 5. miOnCall Quick Start Guide 5 Home Page The Home page displays a search bar and a table showing all of the current on-call assignments in each of your on-call schedules. Click the name of a schedule to open the Schedule page. Schedule Page The Schedule page shows information about on-call coverage and can be used to make new assignments, override assignments, create new shifts, and send messages to the contacts assigned to on-call shifts. Click the OnCall tab to return to the Home page.
  • 6. 6 miOnCall Quick Start Guide Confidentiality Agreement This document and the information contained herein are proprietary to American Tel-A-Systems, Inc. It is provided and accepted in confidence only for use in the installation, training, operation, maintenance, and repair of Amtelco equipment by the original owner. It also may be used for evaluation purposes if submitted with the prospect of purchase of equipment. This document is not transferable. No part of this document may be reproduced in whole or in part by any means, including chemical, electronic, digital, xerographic, facsimile, recording, or other method, without the expressed, written, permission of American Tel-A-Systems, Inc. Trademarks and Copyrights The product or products described in this document are covered and protected by one or more of the following United States patents: 4,916,726; 5,113,429; 5,259,024; 5,469,491; 6,141,413; 7,359,918; 7,593,962; and 7,831,546. Other patents, both foreign and domestic, are pending. Amtelco and PC-MX-Infinity are federally registered trademarks of American Tel-A-Systems, Inc. The following statement is made in lieu of using a trademark symbol with every occurrence of registered, trademarked and copyrighted names: Registered, trademarked and copyrighted names are used in this document only in an editorial fashion, and to the benefit of the registration, trademark or copyright owner with no intention, expressed or implied, of infringement of the registration, trademark or copyright. Additional Documentation Amtelco offers a number of proprietary manuals describing the functions and features of its product lines. Further information and instructions concerning topics included in this publication can be found in several of Amtelco documents. If you do not have these documents on hand, contact Amtelco Telemarketing at 1-800-356-9148 between 8 a.m. and 5 p.m., Central Time. American Tel-A-Systems Inc. 4800 Curtin Drive, McFarland, Wisconsin USA 53558-9424 www.amtelco.com