The document discusses target marketing and micro profiling. It defines target marketing as giving the right message to the right customer at the right time. It explains that target marketing involves identifying customer segments based on common needs, profiling each segment, and allocating resources to optimize return on investment by targeting customers with the highest sales potential. The document outlines different types of sales strategies from mass communication to atomization, which involves tailoring messages to each individual customer. It describes the basic process of target marketing as defining the market, identifying segmentation variables, segmenting the market, profiling segments, selecting target segments, and tailoring messages to appeal to each segment.