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1
Schneider Electric Integrated Management
System (IMS)
Management Systems for Enterprise Compliance
Midwest Environmental Compliance Conference
29-30 October 2015 | Chicago, IL
2Confidential Property of Schneider Electric
Agenda
> Introduction to Schneider Electric
> IMS project benefits
> Overview of our MS Landscape (Before & After)
> Project approach
> Lessons learned
3Confidential Property of Schneider Electric
Schneider Electric, the global specialist in energy
management and automation…
Balanced Geographies – FY 2014 revenuesDiversified End Markets – FY 2014 revenues1
25%
North America
19%
Rest of World
28%
Western Europe
28%
Asia Pacific
€25 billion
FY 2014 revenues
~170,000
people in 100+
countries
~5%
of revenues devoted
to R&D
1 Estimated at the end of 2014
Utilities &
Infrastructure
Industrial
& Machines
Data Centers
& Networks
Non-residential &
Residential Buildings
27% 26%14%33%
4
Note: no EPC selected – EPC commercial model will be clarified in a second stage –
Waiting clarification considered as Targeted Account but no change in existing commercial coverage
Some of Our Brands
5
Oil & Gas
Note: no EPC selected – EPC commercial model will be clarified in a second stage –
Waiting clarification considered as Targeted Account but no change in existing commercial coverage
Mining, Minerals, Metals
Water & Wastewater Food & Beverage
Some of Our Customers
6
Schneider Electric Integrated Management System
ISO14001 OHSAS 18001
ISO9001
ISO50001
IMS
The MS components include:
ISO 9001: Quality Management
Systems
+
ISO 14001: Environmental
Management Systems.
+
OHSAS 18001: Occupational Health
and Safety Management System.
+
ISO 50001: Energy Management
System
The scope includes
Global Supply Chain –
Manufacturing & Logistics
+
Business Units – R&D & Design
Centers
+
Operations – Sales, Service &
Customer Support.
7Confidential Property of Schneider Electric
Main Project Drivers & Key Benefits
> Global efficiency, consistency & simplification
> Global platform to deploy global initiatives effectively
> Facilitate global best practices sharing
> Facilitate the integration of mergers & acquisitions
> Cost savings through reduced auditing (>30%)
> Reduced audit burden
8Confidential Property of Schneider Electric
Cost Savings
Source :
9Confidential Property of Schneider Electric
BU Operation GSC Region
Power Energy Building APACNAMEMEASIndustryITB* EMEASNAMAPAC
E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2
Environment
ISO14001
H&S OHSAS18001
QC
Quality
ISO9001
Entities
QC QC QC QC QC QC
EC
SC
QC
EC
SC
QC QC QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
QC
EC
SC
SHE&Q Management System (Before)
Note: QC=Quality Certification (ISO 9001)
EC=Environment Certification (ISO 14001)
SC=Safety & Health Certification (ISO 18001)
AsiaPac
IMS
* Includes factories
10Confidential Property of Schneider Electric
BUs Operations GSC Regions
Partner
E1 E2
Environment
ISO14001
H&S OHSAS18001
Quality
ISO9001
Entities
Integrated Management System (After)
Indust. Energy ITB G. Sol. NAM Global China China EAJP India SAM NAM EMEA-P EMEA-E CIS
E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2E1 E2 E1 E2E1 E2 E1 E2 E1 E2 E1 E2
Q Q Q QQ Q Q Q Q Q Q QQ QQ QQ Q Q Q Q QQ Q Q QQ QQ Q
E E E E E E E E E E E EE E E E
S S S S S S S S S S S S S S S S
IMS:
Under GSC Leadership
IMS w ISO 9001+14001+18001
Covering All entities
Audit: Sampling of entities in 3 yrs
Total Cost for 3 yrs: < 1/2 of normal
Note: Q=Quality Certification (ISO 9001)
E=Environment Certification (ISO 14001)
S=Safety & Health Certification (ISO 18001)
Q Q
Energy
ISO50001
11
Certification Integration / Globalization
Good Practices
Source :
* CB = Certification Body
12Confidential Property of Schneider Electric
China
30
EAJP*
33
India*
32
AP Pilot (Phase I):
• By 2015/5: 85 entities
• By 2015/7: 95 Entities
NAM
36
SAM
24
EMEA
TBD
Phase II (initiated 2014/9)
Phase III (start 2015/9)
# of Total Entities may change as we may add/close entities later
CIS
TBD
*including:
- India Ops
- EA Ops (6)
IMS Progress & Plan
13
Business Units
GSC
Operations / Zones
/ Countries
One Global IMS
Manufacturing Sites
Logistic Centers
Research & Develop Sites
Design Centers
* Note:
• No. of certificates are estimated with 9001, 14001 and 18001 together . 50001 maybe added later.
Customer Care Centers
Service Organizations
Solution Centers
Commercial Offices
400+ 1 GSC
200+ 2 BUs
100+ 3 Ops
Three Key Components No of Certificates*
GSC (First Step)
New Organization (2013)
Vision…One Global Schneider Electric IMS
All BUs (Second Step)
All Ops (Third Step)
14
IMS Central Office
GSC Top Management Team: EVP of GSC
Management Representative of QMS: Senior Vice President, Global Customer Satisfaction & Quality
Management Representative of EMS: Vice President, Group Environment
Management Representative of SMS: Vice President, Global Safety
Project Owner: Vice President, Global Quality System & Competency
Process Owners: 1) Customer Satisfaction & Loyalty Development, 2) Customer Issue to Prevention, 3) Competency Management, 4)
Continuous Improvement, 5) Management System, 6) Safety, 7) Environment
Rep. of Global IMS
Rep. of IMS China
Rep. of IMS India
Rep. of IMS EAJP
Rep. of E&S China
Rep. of E&S India
Rep. of E&S EAJP
Rep. of Global E&S
Rep. of IMS NAM
Rep. of IMS SAM
Rep. of E&S NAM
Rep. of E&S SAM
15
IMS Internal Agreement
The IMS Central Office and entities shall sign an internal
agreement before certification commencement. This
agreement shall signed by Entity Management, IMS Region
Representative, and IMS Global Team.
When to sign this agreement:
An entity joins the IMS
The start of another 3 year circle
Change of certification type
Agreements to be maintained in IMS Database
16Confidential Property of Schneider Electric
Lessons Learned… so far!
> Communication (early and often) and Leadership is
key
>Wider engagement in pilot
> Integrate systems at the plant level early
> Standardize as much as possible
>Thorough advance planning of audit process
17Confidential Property of Schneider Electric
Unexpected Benefits… so far!
> Quality team is leveraging best practices from E&S
> Energy team jumped on the bandwagon
> Standardization moving along rapidly
> More focus on compliance auditing
18
©2014 Schneider Electric. All Rights Reserved.
All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies or their respective owners.

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Michelle Redfield, Schneider Electric, Global Management Systems for Enterprise Compliance,Midwest Environmental Compliance Conference, Chicago, October 29-30, 2015

  • 1. 1 Schneider Electric Integrated Management System (IMS) Management Systems for Enterprise Compliance Midwest Environmental Compliance Conference 29-30 October 2015 | Chicago, IL
  • 2. 2Confidential Property of Schneider Electric Agenda > Introduction to Schneider Electric > IMS project benefits > Overview of our MS Landscape (Before & After) > Project approach > Lessons learned
  • 3. 3Confidential Property of Schneider Electric Schneider Electric, the global specialist in energy management and automation… Balanced Geographies – FY 2014 revenuesDiversified End Markets – FY 2014 revenues1 25% North America 19% Rest of World 28% Western Europe 28% Asia Pacific €25 billion FY 2014 revenues ~170,000 people in 100+ countries ~5% of revenues devoted to R&D 1 Estimated at the end of 2014 Utilities & Infrastructure Industrial & Machines Data Centers & Networks Non-residential & Residential Buildings 27% 26%14%33%
  • 4. 4 Note: no EPC selected – EPC commercial model will be clarified in a second stage – Waiting clarification considered as Targeted Account but no change in existing commercial coverage Some of Our Brands
  • 5. 5 Oil & Gas Note: no EPC selected – EPC commercial model will be clarified in a second stage – Waiting clarification considered as Targeted Account but no change in existing commercial coverage Mining, Minerals, Metals Water & Wastewater Food & Beverage Some of Our Customers
  • 6. 6 Schneider Electric Integrated Management System ISO14001 OHSAS 18001 ISO9001 ISO50001 IMS The MS components include: ISO 9001: Quality Management Systems + ISO 14001: Environmental Management Systems. + OHSAS 18001: Occupational Health and Safety Management System. + ISO 50001: Energy Management System The scope includes Global Supply Chain – Manufacturing & Logistics + Business Units – R&D & Design Centers + Operations – Sales, Service & Customer Support.
  • 7. 7Confidential Property of Schneider Electric Main Project Drivers & Key Benefits > Global efficiency, consistency & simplification > Global platform to deploy global initiatives effectively > Facilitate global best practices sharing > Facilitate the integration of mergers & acquisitions > Cost savings through reduced auditing (>30%) > Reduced audit burden
  • 8. 8Confidential Property of Schneider Electric Cost Savings Source :
  • 9. 9Confidential Property of Schneider Electric BU Operation GSC Region Power Energy Building APACNAMEMEASIndustryITB* EMEASNAMAPAC E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 Environment ISO14001 H&S OHSAS18001 QC Quality ISO9001 Entities QC QC QC QC QC QC EC SC QC EC SC QC QC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC QC EC SC SHE&Q Management System (Before) Note: QC=Quality Certification (ISO 9001) EC=Environment Certification (ISO 14001) SC=Safety & Health Certification (ISO 18001) AsiaPac IMS * Includes factories
  • 10. 10Confidential Property of Schneider Electric BUs Operations GSC Regions Partner E1 E2 Environment ISO14001 H&S OHSAS18001 Quality ISO9001 Entities Integrated Management System (After) Indust. Energy ITB G. Sol. NAM Global China China EAJP India SAM NAM EMEA-P EMEA-E CIS E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2 E1 E2E1 E2 E1 E2E1 E2 E1 E2 E1 E2 E1 E2 Q Q Q QQ Q Q Q Q Q Q QQ QQ QQ Q Q Q Q QQ Q Q QQ QQ Q E E E E E E E E E E E EE E E E S S S S S S S S S S S S S S S S IMS: Under GSC Leadership IMS w ISO 9001+14001+18001 Covering All entities Audit: Sampling of entities in 3 yrs Total Cost for 3 yrs: < 1/2 of normal Note: Q=Quality Certification (ISO 9001) E=Environment Certification (ISO 14001) S=Safety & Health Certification (ISO 18001) Q Q Energy ISO50001
  • 11. 11 Certification Integration / Globalization Good Practices Source : * CB = Certification Body
  • 12. 12Confidential Property of Schneider Electric China 30 EAJP* 33 India* 32 AP Pilot (Phase I): • By 2015/5: 85 entities • By 2015/7: 95 Entities NAM 36 SAM 24 EMEA TBD Phase II (initiated 2014/9) Phase III (start 2015/9) # of Total Entities may change as we may add/close entities later CIS TBD *including: - India Ops - EA Ops (6) IMS Progress & Plan
  • 13. 13 Business Units GSC Operations / Zones / Countries One Global IMS Manufacturing Sites Logistic Centers Research & Develop Sites Design Centers * Note: • No. of certificates are estimated with 9001, 14001 and 18001 together . 50001 maybe added later. Customer Care Centers Service Organizations Solution Centers Commercial Offices 400+ 1 GSC 200+ 2 BUs 100+ 3 Ops Three Key Components No of Certificates* GSC (First Step) New Organization (2013) Vision…One Global Schneider Electric IMS All BUs (Second Step) All Ops (Third Step)
  • 14. 14 IMS Central Office GSC Top Management Team: EVP of GSC Management Representative of QMS: Senior Vice President, Global Customer Satisfaction & Quality Management Representative of EMS: Vice President, Group Environment Management Representative of SMS: Vice President, Global Safety Project Owner: Vice President, Global Quality System & Competency Process Owners: 1) Customer Satisfaction & Loyalty Development, 2) Customer Issue to Prevention, 3) Competency Management, 4) Continuous Improvement, 5) Management System, 6) Safety, 7) Environment Rep. of Global IMS Rep. of IMS China Rep. of IMS India Rep. of IMS EAJP Rep. of E&S China Rep. of E&S India Rep. of E&S EAJP Rep. of Global E&S Rep. of IMS NAM Rep. of IMS SAM Rep. of E&S NAM Rep. of E&S SAM
  • 15. 15 IMS Internal Agreement The IMS Central Office and entities shall sign an internal agreement before certification commencement. This agreement shall signed by Entity Management, IMS Region Representative, and IMS Global Team. When to sign this agreement: An entity joins the IMS The start of another 3 year circle Change of certification type Agreements to be maintained in IMS Database
  • 16. 16Confidential Property of Schneider Electric Lessons Learned… so far! > Communication (early and often) and Leadership is key >Wider engagement in pilot > Integrate systems at the plant level early > Standardize as much as possible >Thorough advance planning of audit process
  • 17. 17Confidential Property of Schneider Electric Unexpected Benefits… so far! > Quality team is leveraging best practices from E&S > Energy team jumped on the bandwagon > Standardization moving along rapidly > More focus on compliance auditing
  • 18. 18 ©2014 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies or their respective owners.