Michele Broadley has over 8 years of experience in customer service roles in pharmacy, food catering, and restaurant industries. She has a bachelor's degree in psychology and women's studies from University of Connecticut and is currently pursuing a master's in social work. Her qualifications include relationship management skills, flexibility, teamwork, and commitment to excellence.

1. MICHELE CATHERINE BROADLEY
20 Stagecoach Circle
Milford, CT 06460
Home (203) 877-1284 and Cell (203) 915-2711
PROFILE: Eight years of professional experience in Pharmacy sales and customer service support with four
years of customer service experience in the restaurant and food catering services industry.
QUALIFICATIONS: • Excellent relationship management skills used to develop collaborative working
partnerships with internal and external customers.
• Flexible and multi-tasked with the ability to contribute to lean staffing while working within
strict deadlines.
• Committed to teamwork, performance excellence and continuous improvement.
WORK EXPERIENCE:
2007 - 2014 HOWES DRUG STORE, Milford, CT
CASHIER/CLERK
• Running the register to cash out customers and help them with any inquiries.
• Answering the phone to respond to customer questions and to take prescriptions.
• Blistering prescription pills, stocking the shelves and conducting the store inventory.
• Tidying the store and taking out the trash before closing time.
2012 - 2014 MIAMOGUE YACHT CLUB, Bridgeport, CT
SERVER & WAITRESS FOR FOOD CATERING SERVICES
• Greeting the customers, taking their food orders and preparing the salads.
• Setting the tables with plates, utensils, napkins and condiments.
• Serving the customers and cleaning up the tables when they are done.
• Washing dishes and cleaning the kitchen after food service has ended.
• Serving, bussing and cleaning up for special food catering services.
2012 - 2013 SOUTHPORT BREWING COMPANY, Milford, CT
HOSTESS
• Greeting and seating the customers as they enter the restaurant.
• Answering the phone and inquiries customers may have.
• Answering the phone and accepting customers’ food take-out orders.
• Cleaning and setting up tables for new incoming customers.
• Serving food to customers when the assigned server is too busy.
EDUCATION: LAURALTON HALL COLLEGE PREPARATORY HIGH SCHOOL, Milford, CT
High School Diploma, 2010
UNIVERSITY OF CONNECTICUT, Stamford, CT
Bachelor of Arts in Psychology with a Minor in Women’s, Gender, & Sexuality Studies, 2015
Grade Point Average: 3.726
SOUTHERN CONNECTICUT STATE UNIVERSITY, New Haven, CT
Master of Social Work Graduate Studies Program, 2015-present
LANGUAGES: Spanish: Seven years of Spanish taken throughout Grammar School and High School.
COMPUTER SKILLS: Microsoft Windows; Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Prezi, POS
References available upon request