Michel Agriopoulos has over 10 years of experience in clinical software and health informatics. He has led successful EHR implementations at multiple hospitals to meet Meaningful Use deadlines. As a product manager, he delivered quarterly software releases for over 700 hospital clients. Through implementing clinical decision support tools, he helped cut operational costs by 5%. He has expertise in acute and ambulatory settings, EHR applications, clinical workflow, quality measure reporting, and staff training.
Untapped potential for sustainable competitive differentiation of pharma comp...Philippe Barzin
A tectonic shift is well underway for Pharma: the transformation to a Value-based Healthcare Ecosystem. Companies that rapidly adopt Value to Patients will reap sustainable competitive differentiation...Those who cling to today's broken system will become extinct...$2.7 Trillion is at stake!
The Fall, and Likely Rise, of Unpaid Medical Bills
Hospitals have experienced improvements in uncompensated care revenue, primarily due to the ACA. But reform and economic uncertainty are creating a perfect storm that could erase this momentum.
Untapped potential for sustainable competitive differentiation of pharma comp...Philippe Barzin
A tectonic shift is well underway for Pharma: the transformation to a Value-based Healthcare Ecosystem. Companies that rapidly adopt Value to Patients will reap sustainable competitive differentiation...Those who cling to today's broken system will become extinct...$2.7 Trillion is at stake!
The Fall, and Likely Rise, of Unpaid Medical Bills
Hospitals have experienced improvements in uncompensated care revenue, primarily due to the ACA. But reform and economic uncertainty are creating a perfect storm that could erase this momentum.
AppCatalyst, LLC capabilities slide deck and current state of the company. We support two product lines: Engagement apps with symptom checker and Surgery preparation apps. Strengths: creating mobile and website platforms which automate production and scale. UX certified; focused on analytics and ROI.
These are the slides displayed during the September 28th webinar on Understanding the Importance of ACOs presented by ROI2 and hosted by Dr. Barry Mennen, MD. With Matt Eyles and Jim Smith.
How does the e-prescribing Software benefit Pharmacy Management?Shelly Megan
Pharmacy management system software is necessary to eliminate the myriad challenges encountered by the pharmacy community. E-prescribing software is one of the major components of pharmacy management. Its benefits include reduced prescription errors and better patient care, enhanced productivity for medical bodies, better workflow for pharmacies, and more convenience for patients in obtaining medication.
AppCatalyst, LLC capabilities slide deck and current state of the company. We support two product lines: Engagement apps with symptom checker and Surgery preparation apps. Strengths: creating mobile and website platforms which automate production and scale. UX certified; focused on analytics and ROI.
These are the slides displayed during the September 28th webinar on Understanding the Importance of ACOs presented by ROI2 and hosted by Dr. Barry Mennen, MD. With Matt Eyles and Jim Smith.
How does the e-prescribing Software benefit Pharmacy Management?Shelly Megan
Pharmacy management system software is necessary to eliminate the myriad challenges encountered by the pharmacy community. E-prescribing software is one of the major components of pharmacy management. Its benefits include reduced prescription errors and better patient care, enhanced productivity for medical bodies, better workflow for pharmacies, and more convenience for patients in obtaining medication.
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http://www.modernhealthcare.com/article/20140514/SPONSORED/305149926/webinar-turning-insight-into-action-analytics-effective-denials
Join us to learn how leaders at Middlesex Hospital turned insight into action by leveraging analytics to drive financial performance. This presentation will showcase how Middlesex streamlined its Denials Management process by using analytics to identify trends and opportunities for improvement, as well as for departmental managers to monitor operational aspects of the business.
By attending this webinar, you will learn:
- How post-denial write-off analytics provide immediate feedback for targeting payers, service type, denial type and/or high-dollar areas
- The impact near-real-time data can have on the feedback loops working with clinical departments
- The financial benefit of investing in a dedicated a Denials Management team
While these hospitals are evolving as world-class care providers, not many of them are able to evolve as profitable and sustainable businesses. This can be prevented so that the investors and the managers of the hospital are able to build a sustainable industry while continuing to offer affordable care as well as run a sustainable business. This is not a hypothetical situation– it is indeed possible to be successful on both the counts if appropriate monitoring and management of the hospital’s KPI’s and KRA’s are conducted rigorously.
1. MICHEL AGRIOPOULOS
Glenview, IL • 847.644.8208 • michel.agriopoulos@gmail.com • linkedin.com/in/michel-agriopoulos-61b0265
HEALTH INFORMATICS + PRODUCT MANAGEMENT
10+ years in clinical software + services in acute and ambulatory settings
As clinical consultant, led successful MD EHR implementations at 6 client sites to
meet aggressive Meaningful Use reporting deadlines/ICD-10 documentation.
As product manager, delivered quarterly software releases for 700+ hospital clients
within Agile Scrum framework.
As project manager, implemented clinical decision support (CDS) tools to cut
operational labor costs by 5%.
At MedSyn upsell of services in RCM to new/existing clients. Training and
troubleshooting assistance as needed.
At WebMD, closed $2MM+ in new business serving as EHR subject matter expert
STRENGTHS
Acute + Ambulatory
Meaningful Use CDI
EHR Application Implem
RCM Implementation
Project Management
Clinical workflow
CQM Reporting
Staff Training
Interoperable Functionality
PROFESSIONAL EXPERIENCE
INDEPENDENT CONSULTANCY - Work as an independent contractor on projects and research. 2015 - Present
QUADRAMED, Reston, VA 2008 – 2014
Senior Implementation EHR Consultant
Implemented physician desktop applications to meet ARRA Meaningful Use criteria
Executive liaison between physicians and clinical analysts to analyze existing workflow and implement change management
Coordinated with cross functional team to deliver the EHR solution across the hospital organization
Module Training for company applications incl Rules Based Registration ensuring correct patient data for billing w/ICD-10
Subject matter expert for physician/clinical desktop workflow, including order sets and problem lists
Delivered updates to C suite and provided training as necessary to hospital staff to ensure on-time delivery of project
SOLUCIENT, Evanston, IL 2006 – 2007
Director Product Management – Hospital Operations
Improved operational benchmarking and performance software, support clinical products for ACTION O/I.
Used hospital advisory panels to improve software, formulate product strategies, roadmaps, improvements.
Delivered quarterly software upgrade releases on time and full scope for 700+ hospital accounts, targeting incremental
improvements of 5-8% in operating efficiency metrics.
Advocated use of clinical decision support (CDS) tools to cut operational labor cost by 3-5%.
MEDSYNERGIES, Chicago, IL 2005 – 2006
Practice Management (RCM) Sales Consultant
Built Chicago market business for providers to improve billing, cash flow and control.
Worked with Carle Clinic to improve billing, claim turn around on denial and admin process for RCM
Business services include data mining from IDX Groupcast application and resource for benchmarks.
Revenue consulting with hospitals/clinics to improve ambulatory services revenue 8 – 15%.
Delivered assessments for registration, scheduling, and reporting improvements.
Michel Agriopoulos Page 2
2. WEBMD, Chicago, IL 2003 – 2005
Clinical Product Manager
Product expert. Support field sales reps on EMR apps to customers. Input to R&D for product improvement. Training using
WebEx, follow up to customize templates and resolve issues.
Closed $2+ million in clinical sales to meet quota for clinics and hospitals in ‘04.
Resolved clinical software workflow for accounts improving referrals and added sales.
Pharmaceutical Care Network, Sacramento, CA 2001 – 2002
Regional Sales Director
Sold PBM services to Midwest states. Presented to State Administrators in 5 states gaining exposure for contracts.
Built pipeline in six months and began collaboration with 1 million member BCBS of Iowa.
Allscripts Healthcare, Chicago, IL 1999 – 2001
National Account Manager
Put Allscripts on the map in N. Carolina using market analysis targeting with $2M in sales.
Sold 3 of the largest N. Carolina health organizations – Novant, Piedmont, Northeast Medical.
United Healthcare of Illinois, Chicago, IL 1995 – 1999
Senior Sales Executive/Regional Coordinator
First UNH person to successfully sell direct to large companies (vs brokers). As a result hired two more sales execs.
Abbott Laboratories, Abbott Park, IL 1984 – 1995
Regional Sales Director
Sold PBM services to Midwest states. Presented to State Administrators in 5 states gaining exposure for contracts.
Built pipeline in six months and began collaboration with 1 million member BCBS of Iowa.
SKILL SETS
HARD SKILLS:
SOFTWARE IMPLEMENTATION, CLINICAL QUALITY PLANNING AND EXECUTION, SYSTEMS ANALYSIS, MICROSOFT PROFICIENT, HOSPITAL AND CLINIC EXPERIENCE,
REVENUE CYCLE MANAGEMENT, TRAINING AND COURSE BUILD, FRENCH SPEAKING. MMMMMMMMMMMMMMMMMM
SOFT SKILLS:
COMMUNICATION – STRONG WRITER AND SPEAKER. LISTENS TO CLIENTS AND COLLABORATES WITH TEAM MEMBERS. ANALYTICAL – CAUSE AND EFFECT THINKER.
PROBLEM SOLVING. DIAGRAMING AND SPREADSHEET MATRIX EXPERIENCE. RESEARCH – LIKE TO DIG INTO RESOURCES KNOWLEDGEABLE ON THE TOPIC AND ASK
RELEVANT QUESTIONS. COMPUTER SKILLS – SOLID TECHNICAL ABILITIES WITH APPS AND SOFTWARE. QUICK LEARNER ON SYSTEMS. FLEXIBLE/MULTI-TASKER –
ADAPTABLE AND REALISTIC TO CHANGING PRIORITIES AND TIMELINES. INTERPERSONAL- AS A TRAINER AND PRESENTER, WORKING WITH OTHER DISCIPLINES IS AN
AREA IN WHICH I HAVE DEVELOPED GOOD SKILLS LEADING AND COACHING AS NEEDED.
EDUCATION/OTHER
LOYOLA UNIVERSITY, Chicago, IL UNIVERSITY OF ILLINOIS, Chicago, IL
MBA in Finance BA in Liberal Arts & Sciences
PURDUE UNIVERSITY, Calumet, IN
Certification in Instrument Systems
- Recent Training/ On-going education: Physician Epic Training, Access MicroSoft Tng. Citrix
systems.
- Volunteer part-time hospital lab at NORTHSHORE UNIVERSITY HEALTH SYSTEM, Evanston, IL