Michael J. Malloy has over 15 years of experience in sales, marketing, business development, and account management. He has a proven track record of generating new business revenue, identifying growth opportunities, and developing customer relationships. Most recently, he served as Lead Generation Manager at Praxair, where he delivered $5-10M in annual new business revenue and identified $15-20M in industrial gas opportunities. He also has expertise in CRM programs, marketing campaigns, data analysis, and mentoring direct reports.
Driven Customer Service & Sale Professional with extensive strategic sales & Marketing experience. Comprehensive background across all aspects of customer engagement, customer retention, customer service, customer care, & customer satisfaction. Proficiency in staff recruitment, development and training, with ability to lead and motivate others to achieve business success. Excellent communicator,.
Driven sales leader with 15+ years’ track record of stewarding accounts to achieve outstanding revenue growth, specializing in energy and facility-management. Adept at building client relationships to increase annual revenue through lighting, facility management, EMS, and sustainability solutions.
Driven Customer Service & Sale Professional with extensive strategic sales & Marketing experience. Comprehensive background across all aspects of customer engagement, customer retention, customer service, customer care, & customer satisfaction. Proficiency in staff recruitment, development and training, with ability to lead and motivate others to achieve business success. Excellent communicator,.
Driven sales leader with 15+ years’ track record of stewarding accounts to achieve outstanding revenue growth, specializing in energy and facility-management. Adept at building client relationships to increase annual revenue through lighting, facility management, EMS, and sustainability solutions.
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2. What are the opportunities and challenges for Louis Vuitton in Japan?
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4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
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1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
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1. MICHAEL J. MALLOY
Hinsdale, IL 60521 630.418.9085
mjmalloy1856@gmail.com http://www.linkedin.com/in/michaeljmalloy1
SALES AND MARKETING / BUSINESS DEVELOPMENT PROFESSIONAL
Comprehensive experience in the management and implementation of tools, processes and procedures to identify
new business opportunities, retain customers, and generate revenue. Demonstrated success mentoring and
developing new marketing analysts, coordinating data and organizing systems, resulting in effective processes and
functions generating increased revenue. Effective negotiator with complex accounts and contracts improving bottom
line profitability.
Revenue Generation & Optimization
Customer Relationship Management
Leadership & Teambuilding
Six Sigma & Lean Productivity
Management
Project Management
Data Coordination
Marketplace Intelligence
Mentoring & Training
Subject Matter Expert
PROFESSIONAL EXPERIENCE
PRAXAIR, INC., Burr Ridge, IL 2000-2015
Fortune 250 company, largest industrial gases company in North and South America producing, selling and distributing
atmospheric, process and specialty gases.
Lead Generation Manager (2008-2015)
Managed team of marketing analysts and implemented tools, processes, and programs to promote Praxair’s
application technologies. Accountable for the hiring, training, and promotion of direct reports to assume larger
commercial roles within Praxair’s United States business unit and territory sales of $5M-$8M.
Delivered annual new business revenue of $5M-$10M representing 15%-18% of new business gained within
business unit, by creating demand identifying new business opportunities.
Identified $15M-$20M of industrial gas opportunities annually, through managed marketing campaigns, programs
and value propositions. Performed market intelligence and reported results to executive management, and
communicated findings to national sales and business development groups used for prospect engagement and
sales growth.
Implemented a CRM program, driving and tracking new business opportunities. Increased 100% of team’s ability
to identify trends, profile/segment prospects, and analyze data to better target prospective customers.
Developed direct hires through trainings, knowledge and example. Provided applications trainings, developed
work flow processes, and accountability expectations. Served as mentor in navigating corporate hierarchy and
culture, facilitating promotions to other divisions within company.
Served as subject matter expert specific for lead generation activities, sharing best practices by formal
presentations to global Praxair business units.
Reduced vendor costs 10% on annual basis, by soliciting bids, and negotiating vendor agreements.
Initiated and led Six Sigma/Lean productivity initiatives within Lead Generation Group improving processes for
targeting industrial gas prospects, resulting in 8%-10% annual increase in the identification and engagement of
prospective customers.
Business Development Manager, Food Technologies Group (2006-2008)
Developed strategic marketing initiatives for freezing/chilling applications equipment in Food industry. Managed and
executed campaigns and programs designed to increase market penetration within United States and drive revenues
of $1M annually.
Developed and implemented direct marketing campaign for equipment technology within Food Applications
Group. Increased market penetration 10% through product demonstrations, technical demonstrations, and trade
shows.
2. Michael J. Malloy mjmalloy1856@gmail.com Page 2
Partnered with R&D incorporating customer feedback into 2nd generation product design, resulting in equipment
productivity improvements and operational cost reduction by 10%.
Penetrated new markets. Increased sales 10% by identifying non-protein prospects. Educated end users on
productivity and operational benefits of cryogenic process.
Core Account Manager (2000-2006)
Managed resources to service, retain and develop territory accounts by promoting the value of Praxair's applications
technologies within the Chemical, Food & Beverage, Manufacturing and Metals industries. Developed new revenue
to accountbase exceeding $1.5M by organizing resourcesto service and develop customers with revenuesexceeding
$8M, promoting Praxair’s products and services.
Negotiated multi-year, product supply agreements with customers. Prioritized accounts and initiated contract
renewal strategy, improving terms, conditions, and pricing within territory guidelines. Finalized agreements
exceeded $6M in revenue.
Facilitated resolution of safetyissues. Reduced gaps in operationaldiscipline by proactively communicating safety
issues and corrective actions.
CORPORATE SYSTEMS, Lisle, IL 1995-1999
Information systems company providing claims administration database for the property/casualty insurance industry .
Account Manager (1996-1999)
Coordinated resources to service and develop territory accounts.
Rules & Regulations Analyst (1995-1996)
Investigation and implementation of state’s workers’ compensation medical benefits into Corporate Systems re-
pricing database.
EDUCATION
Master of Science (MS), Industrial Relations & Human Resources
Bachelor of Arts (BA), Political Science
LOYOLA UNIVERSITY CHICAGO
PROFESSIONAL DEVELOPMENT
Executive Education: Loyola University Chicago, Business Certificate, 2011
Miller Heiman: Certificate of Sales Excellence in Large Account Management Process, 2004
Praxair: Professional Selling Skills, Negotiation, 2001
PROFESSIONAL AFFILIATIONS
City Club of Chicago, member
Loyola University Chicago National Alumni Advisory Board, member