The document discusses the mguest mobile application designed for the hospitality industry, aimed at engaging guests and driving revenue through features like remote check-in, online booking, and push notifications. It emphasizes the importance of mobile technology in maximizing hotel inventory and enhancing guest experiences during their stay. Additionally, it highlights the app's customizable and user-friendly interface, enabling effective communication and promotions between hotels and guests.

1. The
Digital
Marke.ng
Experts
mGuest – Hospitality Mobile Application
Engage guests & drive revenue
1

2. The “Big” Need
Mobile is growing fast and the hospitality/
conference industry wants to get involved.
At the same time, hotels are trying to figure out
how social media and mobile drives revenue.
Hotels and venues are searching for ways to
maximize perishable inventory and increase
revenue while guests are on site.

3. Your Guests are Mobile – Are You?
Digital Jungle is now offering an affordable
iPhone™ and Android™ Apps for hotel properties
called - mGuest.
Ø Offer a new promotional channel for your Hotel
Ø Increase brand awareness of MICE, F&B, Events
Ø Revenue generation & auxiliary sales
Ø An online functional concierge and online booking
tool
Ø An engaging and functional social tool for in-house
guests

4. Engage guests. increase revenue.

5. mGuest Includes
Remote check-in management and online booking
1
integrated with hoteling software
Hotel push notifications and offers to guests or
2
application users. Push room promotions to move
inventory, push hotel facility information to promote
restaurants, bars and shopping. Push notifications via
GPS, location, group, distance
3
Guest features include, viewing and booking rooms,
hotel facilities, hotel map and location information,
local restaurants and shopping
Social features include, communicating with other
4
guests, receiving promotions from hotel facilities,
event information and specials & offers
5
Group features include, groups setup, bulk notifications
and messaging functionality, group itinerary, group
check-in and check-out

6. Elegantly useful, mobile platform that allows
hotels and venues to easily and affordably
customize, manage and update their mobile
applications from the web.

7. Fully customizable, branded Application
Enter once and publish
to Renren, Weibo &
more
Who’s Here
Special Offers/
Geo-location Events
Book Push Messaging
Curated Local Content
Immediate Feedback/
2 way communication

8. Social Media Enabled
- Like your live Guest Book
- Users OPT-IN and ‘check-in’
- Users can sign up via Renren/ Weibo
- Messaging from user to user
- Great for groups and tradeshows
- Targeted group messaging
- Display on LCD screen in the hotel
Lobby (opt in)

9. Online room
Booking
- View rooms via the application
- Integrate into Hotels booking
engine
- Book rooms via the application

10. Easy
Easy
Control Tools
Control
Tools
Managed by
a Content
Management
System Allows the
hotel to
rapidly
Saves
update and
Time!!!
manage
alerts

11. The guest is in control:
1. Guest books and gets confirmation email
mentioning app
2. Pre-stay, the guest learns about the hotel,
transportation and local tips
3.Receives a welcome message upon arrival
4.Guest needs to know the closest drugstore
at 11pm
5. Walking tour suggestions and stops. Get
lost? Guest uses “take me back” feature
6. Promo message - Happy Hour 5-7 -
encouraged to bring a friend
7. Digital postcard of pool - Social post
8. See who else is here who might be of
interest
9. Sign Guest Book upon leaving, share
10. Figure out transportation but have a
question, hit one button to call
11. Room wasn’t clean, guest leaves a note
for manager instead of TripAdvisor

12. •
Elegant
•
Easy to use
•
Flexible Architecture
•
Built from the ground up for
Hospitality/ Conferences
•
Unifies and simplifies social media
with mobile
•
Drives revenue

13. Thank You!
Dr Mathew McDougall| matt@digitaljungle.com.cn
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