The document discusses factors that influence the selling behavior of business-to-business sales professionals. A survey was distributed to 15 sales professionals to understand influential factors. The survey found that building strong customer relationships, understanding customer needs, and providing feedback to management were among the most important factors, according to respondents. Training, competitive products and services, and fair compensation were also cited as important influences on sales behavior.
How to Join the Dots between Sales and MarketingBizSmart Select
From suspects to prospects – how to join the dots between Sales and Marketing
Join Gill Hutchinson of Aardvark Marketing Consultants as she shares some anecdotes and top practical tips to make your sales and marketing efforts work in perfect harmony.
Metrics That Bridge Sales and Customer SuccessTotango
From Customer Success Summit 2017 - Nate Richardson, Corporate Operations, Customer Success at xMatters, Inc., discusses "Metrics That Bridge Sales and Customer Success".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Clear Returns CEO Vicky Brock, delivered a workshop to the Retail Forum 2015, helping retailers understand how the can use segmentation approaches to understand shoppers and maximise customer lifetime value
Training Program on Sales Excellence for Corporates. The training program will be conducted by Premium Sales Professionals who has more than 10+ years of experience in Sales.
How to Join the Dots between Sales and MarketingBizSmart Select
From suspects to prospects – how to join the dots between Sales and Marketing
Join Gill Hutchinson of Aardvark Marketing Consultants as she shares some anecdotes and top practical tips to make your sales and marketing efforts work in perfect harmony.
Metrics That Bridge Sales and Customer SuccessTotango
From Customer Success Summit 2017 - Nate Richardson, Corporate Operations, Customer Success at xMatters, Inc., discusses "Metrics That Bridge Sales and Customer Success".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Clear Returns CEO Vicky Brock, delivered a workshop to the Retail Forum 2015, helping retailers understand how the can use segmentation approaches to understand shoppers and maximise customer lifetime value
Training Program on Sales Excellence for Corporates. The training program will be conducted by Premium Sales Professionals who has more than 10+ years of experience in Sales.
How to identify and build a scaleable sales processFrank Dale
Effective sales teams build and execute repeatable sales playbooks. For many companies, the challenge is identifying a sales process that is effective and scaleable. This presentation developed for a workshop sponsored by Elevate Ventures walks you through:
1. Identifying your buyer's decision-making process
2. Building a sales process that aligns your interests and your buyer's interests.
3. Measurement strategies that allow for ongoing sales process improvement.
Following is part of my new book. The section is titles “Sales Process”, and it addresses:
• The importance and proof of value to companies who have a formal sales process in place
• The evolution of sales processes since the 50’s till today
Knowing When to Outsource Support for Better Customer SuccessTotango
From Customer Success Summit 2017 - Fernando Pizarro, CEO at PeopleDelight, Inc., discusses "Knowing When to Outsource Support for Better Customer Success".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Earlier this year, there was a request on ProdAnon Slack to explore Marketing 101. This session is to explore marketing, the relationship between our two groups and what this means for folk in Product.
Some of the things we hope you will learn from the session:
- How do marketing & product work well together?
- What are the different skill sets/strengths that each bring to the team which help the outcomes?
- If Product doesn’t have a great relationship with marketing now, how can that be improved? Actions to take? Conversations to have?
- Even if the relationship is good, how can they work better together?
Our second speaker Carleen Harawira shared these slides during the ttalk.
Things to remember while choosing a promotional productPower Banks Depot
There are various aspects when choosing a promotional product. From need of the audience to budget, here are some important things to remember while choosing a promotional product.
How to Motivate Customers to Complete TrainingSkilljar
A Skilljar Slideshare. Win the battle of customer priorities by employing some creative techniques to keep your customers engaged in your training program. Learn about incentives that can be used to promote customer education and encourage customers to complete their training courses. Examples include promotions, CE credit and more. Questions or comments? Email us at marketing@skilljar.com.
How to Prepare for Quarterly Business ReviewJoan Braatz
A merchant's guide to preparing for a Quarterly Business Review key supplier and senior leadership. Some organizations may call this a Joint Business Plan (JBP). This presentation explores what merchandise data reports a merchant team should review in preparation for a QBR with supplier.
Mech/ Merchandise /Revenue/Gross Profit/Margin/Dollars/Data/Ecommerce/Omnichannel/Retail
How to identify and build a scaleable sales processFrank Dale
Effective sales teams build and execute repeatable sales playbooks. For many companies, the challenge is identifying a sales process that is effective and scaleable. This presentation developed for a workshop sponsored by Elevate Ventures walks you through:
1. Identifying your buyer's decision-making process
2. Building a sales process that aligns your interests and your buyer's interests.
3. Measurement strategies that allow for ongoing sales process improvement.
Following is part of my new book. The section is titles “Sales Process”, and it addresses:
• The importance and proof of value to companies who have a formal sales process in place
• The evolution of sales processes since the 50’s till today
Knowing When to Outsource Support for Better Customer SuccessTotango
From Customer Success Summit 2017 - Fernando Pizarro, CEO at PeopleDelight, Inc., discusses "Knowing When to Outsource Support for Better Customer Success".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Earlier this year, there was a request on ProdAnon Slack to explore Marketing 101. This session is to explore marketing, the relationship between our two groups and what this means for folk in Product.
Some of the things we hope you will learn from the session:
- How do marketing & product work well together?
- What are the different skill sets/strengths that each bring to the team which help the outcomes?
- If Product doesn’t have a great relationship with marketing now, how can that be improved? Actions to take? Conversations to have?
- Even if the relationship is good, how can they work better together?
Our second speaker Carleen Harawira shared these slides during the ttalk.
Things to remember while choosing a promotional productPower Banks Depot
There are various aspects when choosing a promotional product. From need of the audience to budget, here are some important things to remember while choosing a promotional product.
How to Motivate Customers to Complete TrainingSkilljar
A Skilljar Slideshare. Win the battle of customer priorities by employing some creative techniques to keep your customers engaged in your training program. Learn about incentives that can be used to promote customer education and encourage customers to complete their training courses. Examples include promotions, CE credit and more. Questions or comments? Email us at marketing@skilljar.com.
How to Prepare for Quarterly Business ReviewJoan Braatz
A merchant's guide to preparing for a Quarterly Business Review key supplier and senior leadership. Some organizations may call this a Joint Business Plan (JBP). This presentation explores what merchandise data reports a merchant team should review in preparation for a QBR with supplier.
Mech/ Merchandise /Revenue/Gross Profit/Margin/Dollars/Data/Ecommerce/Omnichannel/Retail
This is a comparative study between two international business - Honda and Harley - Davidson Motorcycle Company adapted from the text book: Bed, K. (2006). Quality Management. New Delhi: Oxford University Press.
Understanding the Customer Journey by Peggy KlingelPeggy Klingel
This is a simple reminder of some basics we often forget when working with customers. Paying attention to the customer experience throughout the life cycle of the customer increases satisfaction, drives revenue and lowers customer service costs positioning companies for profitable revenue growth.
Customer Loyalty Comprehension
Meaning and definition of customer loyalty, Significance of Customer Loyalty, Customer Loyalty Ladder,
Loyalty Principles, Benefits of Customer Loyalty, Customer Loyalty and its relationship with customer
satisfaction, Customer retention and Brand Loyalty, Factors affecting customer loyalty formation, Rai-Srivastava model of customer loyalty formation, Drivers of Customer Loyalty.
Consult Australia Tasmania Seminar - Proactive Business DevelopmentSarah Edson
Proactive business development tips and techniques for consultants to deliver more work!
Are your business development practices the right ones?
This session will help you win more business, differentiate yourself from your competitors and help you build your consulting practice. Presenter Kym Williams will work through how to build your pipeline, increase repeat work and referral opportunities and also take you through the meetings and structures you need to proactively put in place to engage your entire team around business development.
The presentation will:
· Work through how to build your pipeline, increase repeat work and referral opportunities
· Take you through the meetings and structures you need to proactively put in place to engage your entire team around business development.
This course will cover the basics of managing customer experience. It will explain why it is important for a seller to ensure good customer experience.
Presentatie over The Collaborative Sale zoals gegeven tijdens de boekpresentatie bij SMA afdeling west op 6 mei 2014.
Collaborative Selling gaat over het aanpassen van verkoopgedrag aan de klant van nu. In de presentatie wordt ingegaan op hoe kopers door de tijd veranderd zijn (buyer 2.0) en welke rollen salesmensen moeten kunnen vervullen om succesvol te zijn.
Customers today demand world-class service. They’ll reward companies that provide it by remaining loyal, and they’ll take their business elsewhere if service is mediocre. Your customer service representatives are the face and voice of your company. Businesses today realize the value these front-line employees bring. Those that invest in their employees' success see the quick return on investment that customer service training provides.
Customer Serivce Training Representatives
If you want your customer service representatives to provide a world-class experience, then this is the answer you’ve been looking for. This customer service training program teaches your employees all the skills they need to communicate positively and professionally with customers — both internal and external. Students of the course leave the training feeling upbeat, motivated, and ready to deliver the level of world-class service customers expect today!
The results you’ll see from this customer service training program include:
Improved customer satisfaction scores
Reduced escalations
Increased call resolution rates
A common service language
Improved staff morale and reduced turnover
Reduced costs
These customer service training program is perfect for anyone who provides service to internal or external customers including representatives in:
Customer service departments
Inside sales and order desks
Credit and collections
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
2. • Sales Management
• Title of Topic: What are the influential factors
of the selling behavior of sales professionals
Business – to – Business of LICI
• LICI
• Objective
3. • Quantitative Research
• 15 questionnaires were distributed
• Allocated time given to respondents
• Limitations: - 10 questionnaires
received
- more time needed
4. • Planning,
• Connecting with customers,
• Investigating Needs,
• Validate Needs,
• Propose Solutions,
• Demonstrate Value,
• Negotiate, and
• Close & Contacts
5. Strongly Agree
90%
Agree
10%
Building Strong relationship with
customers
0 2 4 6 8
Making articulate and
effective presentations to…
Achieving sales budget/
targets and other…
Developing new customers on
regular basis
Always ensure to retain
customers even in conflict
Providing feedback to
management about market…
Get training of new and
existing products/services…
Understanding customer
needs and work processes
Abide by company polices in
terms of acceptable expenses
Always look for expanding
territory in vertical and…
Big contributor to the sales
team and profit margin
Number of Respondents
Continual Improvement
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
7. 0 1 2 3 4 5 6 7
Consult with customers on their problems
Help customers by giving close support in step by step method
Number of Respondents
Investigating & Providing Solutions Customer Needs
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
9. 0 1 2 3 4 5 6 7 8
Presentation style is adapted according to customer needs
Sell unique competencies of firms product
Train customers' & their product usage
Check customer inventory either in person or remotely
Number of Respondents
Demonstrating Value
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
12. • Entertaining customers
• Feedback from management
upon receiving sales quotas
• Training to be provided for sales
personnel
• Pay right amount of wages e.g.
salary + commission.
13. • Sell goods to customers liking
• Sales managers need to have
excellent people, leadership
and communication skills
• Quality of products is
important
