Hi friends, I have uploaded a PPT on Different types of business letters & guidelines to write it. Please have a look and give your valuable comments and suggestions.
Our business writing skills presentation gives some simple but powerful tips on making your writing interesting and impactful. Effective business writing skills can enhance your productivity dramatically.
Communication is the intercourse by words, letters, symbols or messages, and is a way that one organization member shares meaning and understanding with another - Koontz and O'Donnell.
“Communication is an exchange of ideas, facts, opinions or emotions by two or more persons” – Newman and Summer.
WRITING MODELS FOR COLLEGE, MASTERS AND DCOTORAL DEGREEDELJIEANGANA
Teachers who want to cut lesson planning time should welcome this series. The new editions are revised in line with the new literacy framework and bring you new models. Writing Models aims to help teachers cover every sort of writing type they need; fine tune lessons by following key teaching points for each model; and deliver the new literacy units to pupils of varying ability using different versions of the same model.
Each book in the series gives you:
A bank of easy-to-use, photocopiable models for writing covering poetry, narrative and non-fiction
Key teaching points for each model.
Hi friends, I have uploaded a PPT on Different types of business letters & guidelines to write it. Please have a look and give your valuable comments and suggestions.
Our business writing skills presentation gives some simple but powerful tips on making your writing interesting and impactful. Effective business writing skills can enhance your productivity dramatically.
Communication is the intercourse by words, letters, symbols or messages, and is a way that one organization member shares meaning and understanding with another - Koontz and O'Donnell.
“Communication is an exchange of ideas, facts, opinions or emotions by two or more persons” – Newman and Summer.
WRITING MODELS FOR COLLEGE, MASTERS AND DCOTORAL DEGREEDELJIEANGANA
Teachers who want to cut lesson planning time should welcome this series. The new editions are revised in line with the new literacy framework and bring you new models. Writing Models aims to help teachers cover every sort of writing type they need; fine tune lessons by following key teaching points for each model; and deliver the new literacy units to pupils of varying ability using different versions of the same model.
Each book in the series gives you:
A bank of easy-to-use, photocopiable models for writing covering poetry, narrative and non-fiction
Key teaching points for each model.
Imagine that you have been asked to deliver a podcast to a communiMalikPinckney86
Imagine that you have been asked to deliver a podcast to a community that has recently been in the news due to a rise in hate crimes. Write your assignment as if it were a transcript of your podcast. Address the following in your podcast transcript.
· Explain what determines whether or not a crime is categorized as a hate crime.
· Explain how social media can fuel hate crime within a community.
· Describe two strategies for bringing cultural awareness into the community in effort to reduce hate crime.
Your assignment must be at least three pages in length. If outside sources are used, please adhere to APA Style when creating citations and references for this assignment. APA formatting, however, is not necessary.
5-1g. Writing Interoffice Memos
In addition to e-mail, you should be familiar with another workplace document type, the
. Although e-mail has largely replaced memos, you may still be called on
to use the memo format in specific instances. Memos are necessary for important internal
messages that
a. are too long for e-mail,
b. require a permanent record,
c. demand formality, or
d. inform employees who may not have work e-mail.
Within organizations, memos deliver changes in procedures, official instructions, and reports.
The memo format is particularly necessary for complex, lengthy internal messages. Prepared as
memos, long messages are then delivered as attachments to e-mail cover messages. Memos
allow for attractive formatting and printing. They seem to function better as permanent records than
e-mail messages because the latter may be difficult to locate and may contain a trail of confusing
replies. E-mails also may change the origination date whenever the file is accessed, thus making it
impossible to know the original date of the message.
When preparing e-mail attachments, be sure that they carry sufficient identifying information.
Because the attachment may become separated from the cover e-mail message, it must be fully
identified. Preparing the e-mail attachment as a memo provides a handy format that identifies the
date, sender, receiver, and subject.
Book Title: eTextbook: Essentials of Business Communication
5-1. Writing Digital Age E-Mail Messages and Memos
5-1g. Writing Interof�ice Memos
interoffice memorandum
Comparing Memos and E-Mails
Memos have much in common with e-mails. Both usually carry nonsensitive information that may
be organized directly with the main idea first. Both have guide words calling for a subject line, a
dateline, and the identification of the sender and receiver. To enhance readability, both should be
organized with headings, bulleted lists, and enumerated items whenever possible.
Similarities
E-mails and memos both generally close with
a. action information, dates, or deadlines;
b. a summary of the message; or
c. a closing thought.
An effective memo or e-mail closing might be Please submit your written report to me by June 15
so that we can review your data bef ...
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3. Advantages of Written communications
• Creates a permanent record
• Allows you to store information for future reference
• Easily distributed
• All recipients receive the same information
• Written communication helps in laying down apparent principles, policies
and rules for running of an organization.
• It is a permanent means of communication. Thus, it is useful where record
maintenance is required.
4. • Written communication is more precise and explicit.
• Effective written communication develops and enhances an
organization’s image.
• It provides ready records and references.
• It assists in proper delegation of responsibilities. While in
case of oral communication, it is impossible to fix and
delegate responsibilities on the grounds of speech as it can
be taken back by the speaker or he may refuse to
acknowledge.
• Necessary for legal and binding documentation
5. In the business community, most communication is
done through e-mail , fax and memos. We will look
at the differences in each and determine when it is
appropriate to use each.
6. The word “memo” is short for
memorandum
A memo is: a short written communication that
is often used in the workplace to provide
information or ask for some form of action to
take place.
7. As with all technical documents, you must first consider your
audience.
A memo generally goes to many people in a workplace; like any
office document it should not read like a personal correspondence.
The purpose of a memo is to get a desired result, so the most
important element of a memo is clarity.
8. Parts of a Memo
1. Heading -
DATE: (complete and current date)
TO: (readers names and job titles)
FROM: (your name and job title)
SUBJECT: (what the memo is about)
2. Opening - state purpose of memo, give the facts.
3. Summary - Explain the situation in more detail if needed.
4. Discussion - Any other info you need to present? Now’s your chance.
5. Closing - Make a courteous closing statement. Do NOT use “sincerely” or other
letter-like ending.
6. Necessary attachments - include any as needed
9.
10. Drafting a Memo
Be specific and precise
Start by stating exactly what it is you
want
Keep memos short (under one page)
Use a business-like tone
Use bulleted lists when needed if it
helps make the information you’re
presenting clearer
Stick to the correct format
11. Organization of the Memo
•Statement of
Purpose
•Message
•Statement of Future
Action
12. Memo Style
• Use enumerations to list important items
• Use solid capitals and centering to
emphasize an important detail
• Use columns with headings to make
reading and understanding easier
• Use underlining and side headings to
show natural breaks
• Use bullets to emphasize several points
• Use boldface and italics when appropriate
• Use color coding to attract attention
13. • Never write memos or any other
communications which are
unnecessary.
• Never write complicated, hard-to-
understand memos.
Keep them simple and to the point.
• Never write rude, blunt, or thoughtless
memos.
• Never send memos that have typos,
misspelled words, or grammatical
errors.
– They are a poor reflection on you!
14. • Never waste space with
unnecessary introductory
material.
• Never leave out necessary
details causing people to
have to follow up with
questions.
• Never use a closing line or a
signature in a memo.
15. FAX
INTRODUCTION OF FAX
Fax message are exchanged between branches of
company and are also used external communication
with customer, supplier and other associate.
A fax message is much the same as letter send by
post
18. Introduction
Most offices today use computer, and
email is a commonly used method of
communicating with those within the
organization as well as those outside all
over the world.
It is effective, inexpensive and very fast.
Messages can be send by e-mail to an
individual or to a number of persons at
once.
19.
20. • E-mail messages must follow the basic rules of
good writing.
• Rules for e-mail good writing have evolved by
custom; “netiquette” is the name given to e-mail
etiquette.
21. Be concise and to the point
You may think that what you say is easy to understand, but
some time words can be misconstrued. This will be eliminate
the need for phone calls to follow up on e-mail that need
further classification.
Specific subject line
This give the reader a good idea of the contents and make it
easy to deal with the message.
Avoid excessive punctuation
Some people put a dozen exclamation marks at the end of
sentence to add emphasis. Exclamation marks are not a
method of emphasizing.
22. Keep to plain text
– Formatting is very important in printed documents, but not for online
message. Using fancy fonts. Colors' or whatever is asking for trouble.
Use of smilies or emotions
While they are useful for expressing emotions in a personal message,
they are not appropriate in official messages, especially to people outside
the organization.
23. Never type in all caps
It is considered the equivalent of shouting and It can look theatening.Standard
writing guideline as a professionals courtesy.
Do not “flame” people
Antagonistic words or critical comments known as “flames” in cyberspeak - can hurt
people and cause awkward situations.
Use of salutation
Is a troublesome decision in e-mail. It is not as formal as a letter; it is even less
formal than fax message. The specific question is, how do you start your message:
for example,
“Dear Sir”, “Dear Mr. Swaminathan”
24. Add signature
It is always better to add signature to the e-mail
message. This means you are name as it would be
written in a letter. ( The sender’s identity is not always
clear to the recipient since many companies use
abbreviated names or numbers for employee e-mail
address.
Quoting from the original message
Is sometime necessary while replying. Sending a bare
message saying just, “Yes,” is too blunt and confused
the reader,
25. LET US SUM UP
The memo is a internal written communication. It
is used for variety of purposes. It may be of 3 to 4
lines or about 2 pages. Its heading has four fields.
Memo should always be well organized and easy to
read.
Fax message may be full letter or like memo. Fax is
a medium of transmission and may be used to
transmit a formal letter as a advanced copy or to
send a short and written message like a memo.
E-mail is used for both internal and external
communication. Influenced by the e-mail service
format.it is not substitute for full letter but used for
clarification, quotation, quick exchange of short
information