1. MEHTAP BAKI
Fairmont South Residences 4th Floor , Unit Number 3413, The Palm Jumeirah, Dubai – UAE. Mobile: +971 552921035,
http://www.linkedin.com/pub/mehtap-baki/33/b99/8b7, email: bakimehtap@gmail.com
Performance Profile
High-performing sales & marketing professional with 10 year of track record of success in new opportunity
creation, building a consistent sales pipeline, increased customer experience, channel management, inside
sales & telesales, marketing, account and channel management cycles in leading companies such as
Microsoft, Websense and IFS. Extensive knowledge of inside sales, sales and marketing methodologies of
business solutions (ERP and CRM applications), web - data - email security solutions, cloud, virtualization
and content management. Recipient of numerous prestigious awards for consistently exceeding the
forecast and creating business value. Directed all aspects of sales, marketing and operations. Uses a
consultative approach to assess client needs and provide ‘turnkey’ solutions and programs that meet the
client’s strategic goals.
Highlights
Top qualified opportunity creator for Microsoft Business applications in Microsoft EMEA, 2007
Excels in prospecting, qualifying, developing and closing sales opportunities.
Enthusiastic, creative and willing to assume increased responsibility.
Attention to details and strong follow- through
Proven ability to develop new business and increase sales within established accounts and mature
territories.
Excellent qualifications in building corporate relationships with industry leaders.
Identifyingopportunities develop focus and provide tactical business solutions.
Professional Skills
Computer Literacy
MS Office Applications (Word, Excel, Projects, Outlook, PowerPoint, Access, Visio etc.), Oracle Siebel,
Salesforce, SAP, Microsoft CRM, Lotus Notes
Language Skills
English (Fluent), Turkish (Native), Arabic (Beginner)
Professional Experience
2010 – 2011 Medyasoft, Turkey, Microsoft ISV Channel Management, (Microsoft ISV Distributor)
Developed Microsoft ISV (independent software vendor) partner channel and enabled channel
partners bundling other Microsoft products with their own built software solutions
Managed pipelines of channel partners to meet monthly ,quarterly and yearly based sales
targets.
Created new business sales opportunities in ISV partner ecosystem by meeting partners
periodically and understanding their business focus and roadmap.
2. Monitored sales stages of all prospects and opportunities with collaboration partner, customer
and vendor channels.
Responsible for sales and marketing activities with developing Microsoft ISV partners
competencies (Microsoft educational programs, partners levels criteria) Encouraging MS ISV
partners to reach silver or gold level of competency.
Strategic management of Microsoft products such as database (SQL), CRM and portal
(Sharepoint Portal) solutions.
2009 – 2010 Websense Turkey, Inside Sales Specialist (Sales & Marketing)
(Reporting UK Inside Sales Team)
Successfully reached targeted quota of creating opportunity monthly and quarterly based by
consultative solution selling skills (understanding business need, customer pain points and
clarifying budget and time of project, TCO and ROI analysis)
Reported via Salesforce CRM application and conference calls meetings to UK Websense Inside
Sales Team (updating leads, customer and partner contacts, sales stages, budget , deadlines
on Salesforce)
Promoted Websense Security products alternative licensing models such as SaaS (Software as
a Service) and hosting license instead of on premise solutions. Sharing with customer Saas
TCO and ROI whitepapers.
Organizing marketing events, product workshops and round table activities within determined
marketing budget .
Campaign management activities for the prospected accounts.
Increase brand Awareness of Websense using social media and other PR tools.
Demand generation for Websense’s web security (WSG – web security gateway), e-mail
security and data security (DLP – data leakage prevention) products by lead generation for
new and existing customers (created up-sell and cross-sell sales opportunities )
2009 IFS Applications Turkey, Business Solutions Account Manager
Successfully managed ERP. MRP ,SCM applications needs of Industrial and manufacturing
companies. Especially, consultative selling to ERP solutions for shipyards, foods production,
manufacturing companies which has order based and process based manufacturing process.
Monitored all sales steps from the beginning customer need till the project live. Clarified
customer business needs, project time and budget and coordinated consultancy (presales)
team to prepare customer demo and POCs with customers own data and process simulation.
Proposal management including Oracle database, required ERP modules, user profile and
implementations period (consultancy selling) and service agreements.
2006 – 2008 Microsoft Turkey, Microsoft Business ApplicationsInside Sales Specialist
Lead generation (inside sales and telesales activities) Microsoft Dynamics ERP and CRM
products and carrying quota of new business and existing customer activities which is evaluated
profiling success and opportunity win rate.
Tracked qualified prospects with both Microsoft Dynamics business partners and Microsoft
account managers
3. Reported with Siebel CRM application (qualification details of the opportunities such as contact
details of the decision maker, need, budget , time)
Supported Microsoft Dynamics sales and marketing activities such as attending all Microsoft
Dynamics sectoral events and preparation of event materials as survey forms, brochures,
organizing meeting requests and informing customers and partners related with product new
releases, version updates and webinars.
Responsible for SLA renewals by ensuring increased service agreement income.
2003 - 2006 KocSystem Information and Communication Tech. Inc. Turkey
Supply Chain Management Specialist
Managed Import & Export process cycle for IT projects.
Developed and managed relations between Koc System and IT vendors
Managed contracts among suppliers, manufacturers and sub-contractors
In charge of reporting with SAP material management , warehouse management, project and
order management modules.
1998, 2000 Citibank Turkey Inc. Co. Turkey, Trainee, General Cooperate Utilities Department
Volunteer Work
2013 – Present Coordinator of Turkish Language Lessons in Dubai, T.C. Dubai Turkish Consulate
Collection of membership fee and distribution to Instructors
Coordination and communication of educational agendas
Planning, organizing classrooms and educational resources
Education & Certifications
2016 Digital Marketing, Eronat Online Media, Dubai
2016 Cloud Computing Foundation Certification, Exin, Dubai
2015 ITIL v3. Foundation Certification, Axelos Global Best Practice, Dubai
2015 MS Windows 2010, Excel, Advance Education, ITI, Dubai
2013 Business English and English Conversation Class / International Training Institute, Dubai
2012 Arabic Language Intermediate Level / International Training Institute, Dubai
2011 Data Security (DLP), Web Secuity and E-mail Security Workshops / Websense, Istanbul
2008 ERP Solutions, Demo 2 Win, Microsoft / Turkey
2008 Selling on the Phone,( Objection Handling ) Microsoft UK team / Turkey
2006 Solution Selling ( Consultative Selling Skills ), Microsoft- DES Education, Istanbul
2006 Microsoft Dynamics EMEA Internal Readiness Bootcamp Training, Budapest
2004 Letter of Credit Types and Procedures, Garanti Bank, Istanbul
2003 Import, Export and Foreign Trade Application Training Program, Marmara University
4. 1998 – 2002 Yildiz Technical University, Economics and Administrational Sciences,BS degree in
Economics