Shrikant Bhargava Salesforce Dev/Admin-2.5 Yr Exp.

1. Page | 1
C A R E E R O B J E C T I V E
Seeking a challenging and rewarding opportunity with an organization of repute which recognizes my true potential and effectively
utilizes my excellentanalytical and technical skillsin ITindustry (Software).
T E C H N I C A L S K I L L S E T S
● Domain : CRM (Salesforce)
● Language : Apex, Visual Force, SOQL,SOSL
● Tools : Apex Data Loader, Import wizard.
● Web Technologies : HTML,CSS , JavaScript , SQL.
● Other CRM : Zoho CRM , Zoho Creator(RAD) , Zoho Platform(Zoho Suite).
E X P E R I E N C E S U M M A R Y
 2.5 years of professional experienceas a CRM Expert. , with 1.5 years of experience in Salesforce CRM as
Developer/Admin and 1 year of experience in ZOHO CRM(Developer/Admin)
 Possess knowledge of CRM processes likeSales,Marketing,Customer Serviceand Customer Support, Business processes
and recommended solutions to improve their processes usingsalesforce.com.
 Proficiency in SFDC Administrativetasks likecreatingProfiles,Roles,Users,Page Layouts, Email Services,Approvals,
Workflows,Validation rules,Reports,Dashboards.
 Experience in data migration usingImportwizard, Apex Data Loader.
 Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
 Havinggood working knowledge in Querying salesforce.comdatabaseusingSOQLand SOSL queries.
 Currently workingas a CRM Developer in InfoBeans Technologies Pvt Ltd, Indore.
 Worked as a Salesforce Consultant with Race2Cloud Technologies Pvt Ltd ,Bangalore from Nov 2016-to Aug 2018
.
SHRIKANT BHARGAVA
Vijay Nagar INDORE(M .P)
+91-8792650545
shrk8790@gmail.com

2. Page | 2
A C A D E M I C P R O F I L E
 M.CA From RGTU University BHOPAL with 77 % in 2015
 B.C.A From BU University BHOPAL with 68.4% in 2011
 H.S.C(12th) From M.P Board with 76 % in 2008
 S.S.C(10th) From M.P Board with 72 % in 2006
P R O J E C T S E X P E R I E N C E
Company Name: InfoBeans Technologies Private Ltd. Duration: September’18
–Till Date.
 Project 1: Sales Process Management. (CurrentProject)
 Client Name: InfoBeans (Internal Sales-ProcessManagement ).
 Technology: Force.com Platform,Salesforce.com, Configuration,Apex, VF page.
 Description: InfoBeans Opportunity and Contact and Account ,Lead Management solution is a
pre-deployed complex system which need to redesign and manipulateaccordingto their Business need .
Responsibilities:
 Worked with the user group for requirement gathering throughout the planning and requirement phase.
 Involved in Salesforce.com Application Setup activities and customized the apps to match the functional
needs of the organization.
 Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions,
Reports, and Dashboards.
 Developed and configured various Custom Reports and Report Folders for different user profiles based on
the need in the organization.
 Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and
dashboards
 configuration changes (i.e., create new field, new values for drop down list) to Salesforce.com application,
when applicable
 Customization of workflow. Involved in redesigningthe Visualforcepage,for code optimization.
 Email Templates. CreatingField and mappingfield data in Salesforceplatform
__________________________________________________________________________________
 Project 2: Lead Management System.
 Client Name: Adacs.
 Technology: Force.com Platform, Salesforce.com.
 Description: Generating leads whenever an e-mail is sent to specific address. Integrating Salesforce with
Outlook. Create sync between Salesforce and outlook. Generating leads in Salesforce. Whenever person
click on facebook advert and enter his information in the form. Creating Web-to-Leads from Word Press
websites.

3. Page | 3
 Responsibilities:
 ConfiguringOutlook email,ConfiguringSalesforcefor Outlook.
 Connecting WordPress with Salesforceorgusing ConnectedApps.
 Creating adverts in Facebook advert manager, Connecting to CRM, and
determining campaign budget.
Client: ADACS Security (Australia)
Project : Campaign and Lead Management
Team Size : 2
Duration:- March 2017 – Aug 2017
ADACS Security is a CCTV , Camera , Gadget dealer which require Sales and Service process implemetaion through
Salesforce to mantain their Leads , Accounts till Order and Case till Solution . Training requirement to make their Administr ator
Familiar with salesforce.
Responsibilities:-
▪ Implemented Web to Lead, Email to Lead, Email to Caseand Facebook to Lead.
▪ Generated Lead from different sources likeEmail,Web and Facebook .
▪ Trackingthose leads to convert into Account and Opportunity
▪ Implemented Outlook to Salesforceand Gmail to Salesforceintegrations.
▪ Created Reports and Dashboards to send daily,weekly and monthly reports.
▪ Created Auto Response Rule and workflow rules to notify higher authority.
▪ Added Programmatic Logic with Apex to Implement Email to Lead
____________________________________________________________________________________________
Project 4: Cloud ERP for Traverse Pty
 Client Name: Traverse Singapor.
 Technology: Zoho CRM.
Description: Traverse is based on Singaporeheadquartered multi-national specializingin supply of insulation material for
Process,Marineand Construction industries.They also sell several types of industrial products likeroofingsheets,accessories,
chemicals,etc. We have configured ERP(Cloud Based) form Quote ,invoice Purchase Order,inventory ,Stock etc.
Key Challenges:
 Lack of synergies across differentcountry units
 Legacy clientserver ERP solution notable to scaleor adaptto meet the growing business needs
 High inventory carryingcostdueto poor visibility into stocks

4. Page | 4
 Absence of efficient approval processes for Sales and Procurement
Responsibilities:
 Responsiblefor gathering requirements from clientand developer iton Cloud platform(ZOHO).
 Modules supportingE2E process from Procurement to Sales
 Customer management,Product and PricingManagement,Procurement Process,MaterialsManagement
 Sales Management,Task driven UI usingBlueprintfeature of Zoho CRM
 Streamlined approval processes,Madeitfor multi-location and multi-currency operations
 Location wise Inventory trackingand replenishment,Rich management reports and dashboards
________________________________________________________________________________________________
 Project 1:Expense Management system
 ♣ Name of Client: In-house Project
 ♣ Role: Zoho Developer
 ♣ Technology: Zoho Creator Platform,

 Description: Employee Expense Management is a simpleto use that can automate and streamlinethe reimbursement
process,help enforce corporate policiesand captureexpense-related data that can be turned into valuablebusiness
intelligence.
 ∙ Responsibilities:
 Creating form and validation accordingto requirement.
 Created an Approval process based on the Employee department and designation,the expense should flowto his
supervisors for their approvals.
 Created trigger to update status on the basis of expense line item data.
 Created email alerts and workflow to update field data.Also created PDF of expense and its related lineitems
________________________________________________________________________________________________
Project # MID ERP for Petrochemical
 ♣ Name of Client: Cauvery Petrochemical Bangalore
 ♣ Role: Zoho Developer
 ♣ Technology: Zoho Creator Platform,
Description:
Cauvery ERP is a web Application on ZOHO Creator Platform(Cloud) which provides the Order Booking,Procument ,Batch
Production .they placed order through the ERP System that Will handleFull END to END Process likeproduction ,Order
and shipment, . It is for Internal .
Responsibilities:
 Responsibleto Design HTML Pages .Designing Dashboard with the help of HTML,CSS,JavaScript.
 Understandingthe business requirements and develop the user interface accordingly.
 Involvingin Testingand fixed the bug.Designing the layoutof Reports.
 Verify the table structure and field information used in queries.
 Develop various codein html and javascriptfor validated the data.Responsiblefor trackingand fixingdefects.
 Configuration,Customization,CreatingUsers,Profiles,Roles and Permission Sets.
 Knowledge on Organization WideDefaults and SharingRules.
 Customizingcustom fields,Page Layouts, Record Types, Workflows and Approval

5. Page | 5
 Process,Validation Rules,ReportTypes ,Creating Reports & Dashboards.
 Pages for getting custom logic.Responsibleto Design Dashboards,Form,and Pages by usingHTML,CSS,Java Script
P R O F I L E S U M M A R Y
Name : ShrikantBhargava.
Gender : Male
Father’s Name : R .P. Bhargava
Date of Birth : 08 Jul, 1990
Nationality : Indian
Languages Known : English,Hindi
Contact number : +91-8792650545
I herebysolemnly declare that all the statements made in the above are truly correct and certified to the best of my knowledge
and belief.
DATE:
(SHRIKANT BHARGAVA)