Middle Earth Consultants is a training and consulting firm founded in 1997 operating in multiple locations across India, Southeast Asia, the Middle East, Africa and the US. It has worked with over 350 companies across various industries. The company offers public and in-house training programs in areas such as sales, customer service, leadership and HR. It also provides outbound training and consulting services. The training programs are designed by an expert advisory team and use techniques like role plays, case studies and videos.

1. MIDDLE EARTH CONSULTANTS m I ddle earth Consultants www.mecindia.in www.carltonglonal.com

2. MEC – an Overview Founded in 1997 – 10 year old company One of Asias Top Training companies Operating locations India ( Mumbai , Delhi , Bangalore, Pune, Mysore, Hyderabad, Chennai) Srilanka ( Colombo) Malaysia ( Kaula lumpur) Indonesia ( Jakarta ) Phillipines ( Manila) UAE ( Dubai , Sharjah) Oman ( Muscat) Nigeria (Lagos, Abuja ) US ( Princeton, San Francisco) through our joint venture partner

3. MEC – an Overview. Working with more than 350 companies including India – Dr Reddys, Satyam, Wipro, TCS, Reliance, IOL, BPCL, over 30% of ETs Top 500 Nigeria – Nigerian Air force, Gricunas, UAE – Sheikh of Dubais Office, RAK bank , Halliburton Middle east , IFFCO, Logica CMG, Al Naqeel Oman – Central bank of Oman , Oman Stock exchange, US – GE, Dynacorp, Oracle, HP , Dell, Navionics etc.. Indonesia – BP Indonesia, Duvin Savit Hospital, Bank Mandiri, SMART indonesia, Ankasapura etc…

4. DESIGN and ADVISORY TEAM Dr Jonathan Fast Studied at Columbia University , Princeton and Wurtzweiler Institute 25 years of experience with Xerox, Disney, Columbia etc. Helped Develop Personal Selling Skills III ( PSS III ), at Xerox the premier sales training program in the world Wrote over 30 "informational" films and received many awards for documentaries including a silver plaque from the New York Film Festival Nitin Sanker Studied at IIT Roorkee , IIM Calcutta Has Taught over 20000 participants from some of the best companies in 10 countries . Has helped design some of the best selling programs Is a visiting faculty at IIM Calcutta, Administrative staff college of India and Indian school of business and writes regularly for top journals

5. DESIGN and ADVISORY TEAM Nandita Asthana Is one of the leading trainers for certification Programs in India on the basis of both Feedback and number of people trained Writes for top newspapers like economic times and focuses on competency design and competency improvement models . Visiting faculty at Indian School of business, ICFAI and IPE Aveena Gudapati BE, Gold medalist in philosophy and an MBA from Columbia Univ Close to 2 decades of experience with He helped start and sell an elearning venture to satyam He Taught at Georgetown University ,worked with Laureate Education Inc. (earlier Sylvan Learning Systems Inc) the world’s largest operator of Universities

6. DESIGN and ADVISORY TEAM Dr Faisal Devji PhD from University of Chicago. A visiting scholar at Berkeley. He also has a Double Honors from University of British Columbia Faisal has won Von Holst Prize, The Andrew Mellon Dissertation, was a member of the society of fellows at Harvard University He is one of the best-regarded academicians in his area. He teaches at Yale He headed the Prestigious Institute of Ismaili studies in UK , the apex training body of the Aga Khan Foundation

7. Key benefits Design Facilitation Post training Follow up and evaluation on global standards High level of Proven Change

8. Process Overview PROGRAM DELIVERY PRE PROGRAM ANALYSIS POST PROGRAM ANALYSIS

9. Process Steps(1) PRE PROGRAM ANALYSIS Needs assessment by a sales manager, director or regional partner Program definition using middle earths trademark “Modular plug and play” methodology Setting evaluation and assessment parameters ( Optional and has a Cost component ) Granular customization – casework , examples etc…

10. Process Steps (2) Programs are done by a select team of certified facilitators Programs are designed using a Spiral training methodology for maximal effectiveness and retention Course ware used is based on highest global instructional design standards Programs use real life cases, role plays, instruments, video mirrored exercises for an optimum mix of ABC learning PROGRAM DELIVERY

11. Process steps (3) Setting evaluation and assessment parameters ( Optional and has a Cost component ) Assessment can be done using either Kirkpatrick model or Jack Philips ROI or MECs proprietal model Assisted consulting support for project implementation Global certification options to fix identified competencies POST PROGRAM ANALYSIS

12. Product lines & Delivery Modes Major Product Lines HR Programs Managerial Skills Experiential Outbound training Delivery Modes Public Workshops In-house Workshops E-learning OBT Education

13. Products – HR Certified Recruitment Analyst Certified Performance & Competence Developer Certified Trainer & Facilitator Certified Learning and Development Manager Certified Compensation and benefit Manager Certified Retention and engagement Professional Certified Psychometric Test Analyst Certified Scorecard Professional Certified Assessment Center Analyst Certified HR compliance analyst Certified Organizational developer Certified Program on Employment Law Certified Performance Systems Analyst

14. Products - Managerial and Leadership Certified Productivity Leader Certified Performance Enhancement Appraiser Certified Interviewer Certified Coach and Counselor Leadership Behavior Boot Camp (OBT) Team building OBT

15. Basic Skill & Trait Program The standardized programs are ( Normally 2 Days ) Communication Skill architect Writing Skill architect Interpersonal Skill architect Presentation Skill architect Team working skill architect Cross Cultural skill architect Attitudinal skill architect Personality skill architect Time and productivity skill architect Creativity skill architect Problem solving skill architect

16. Products – Sales and Customer Care Certified Sales Professional Certified Customer Care Professional Certified Sales Manager Certified Customer Care Manager Certified Internet Sales Professional Certified Brand Manager Certified program on Consulting skills Certified customer care analyst Turbo-charging customer relationships Advanced relationship and negotiation skills Customer Care Analytics

17. Automotive/ Aviation Concorde Motors [India] ltd Hanillear (i) pvt ltd Wheels India Ltd - Chennai Eicher Motors Nissan Motor India Firestone GMR HIAL Mahindra & Mahindra TVS Group Sona Group

18. Banking Financial Lippo Bank CITIGROUP Sahara Mutual Envision Financial System. Kshitij Investment Advisory Company Ltd Indiabulls securities ltd NSE First Gulf Bank HSBC PT Trimegah Securities, Stanbic Bank, lagos Bajaj Allianz

19. Banking Financial HDFC Securities Ltd IDBI Bank Ltd IL & FS Investsmart ltd Tom Exchange india ltd Western union Central Bank Of Oman National Bank of Oman Oman International Bank Oman Intl Bank Oman UAE Exchange Sharjah Islamic Bank Mashreq Bank RAK Bank DE Shaw & co

20. Consumer durables ELGI Electric & Industries Ltd. FCG India phillips Electronics ltd Samsung India HCL Peripherals Tvs Motor Whirlpool of India Hindustan Sanitaryware INFINITY L G Electronics MIRC Electronics Ltd Sapat International Pvt. Ltd Semco Electric pvt ltd Total Presentation Devices Pvt. Ltd.

21. Distribution Abacus distribution system Blue Dart Express DHL Express Dyncorp GATI

22. Educational Institutes Indian Institute of Management Bangalore Indian Institute of management Calcutta KIAMS RAI University AMITY-B SCHOOL ISABS Skyline business school Institute of Public Enterprise Indian School of .Business IBS - Hyderabad ICFAI National K.J.Somaiya Inst. Of Mgmt Studies Sinhgad inst of mgt

23. Energy and petroleum Secure Meters BHEL-GE Gas Turbine Services Torrent Power PT Badak NgL PT RNI Bhart Bijlee ltd Suzlon Energy ltd Majan Electricity Petroleum Development Authority of Oman British petroleum Indonesia GAIL India Limited

24. FMCG / Retail Unilever Pepsico Coca Cola Pantaloons Spencers Foodworld Godfrey Philips Cavin care Tesco

25. HR Firms Niche consulting IMS-EMPRESRIA CityInfo HR Services Pvt Ltd Genius Consultants Summit HR Ace Search Services ISABS Manpower services Team HR services Pact Recruitment Services PT KSEI PT SANTOS Indonesia ESS Consultants Jobskey

26. IT/ITES ANZ Information Technology Aztec Software & technology services L & T Infotech Trigent software ltd Innova solutions Kanbay Software Dell India Pvt India Sap Labs Wipro Ltd. CSC Infosys HCL Technologies HTMT I Flex Solution NESS Technologies

27. IT/ITES SSA Global India Pvt Ltd Wipro Ltd ACME Technologies P. Ltd Aegis BPO Aztec Software CR2 SOFTWARE PVT. Ltd. DELMIA Solutions Pvt Ltd Delphi Flextronics Technologies India [Pvt] Ltd HCL CMS Logica CMG - dubai

28. IT/ITES Novo Nordisk India Pvt Ltd PCS Tech Ram Soft Technologies Pvt ltd Samsung India Software Operations Sharp software Development India Pvt. Ltd TCS Wipro BPO CMC ltd Dell inc NIIT LTD Delloitte Infosys BPO Geo Metric Solutions

29. Infrastructure L&T LTD Maytas SembCorp Infrastructure (India) Pvt Ltd. Halliburton, USA MMI Dubai Al Nakheel Gerab National Enterprises Shapoorji Pallonji

30. Insurance Iffco Tokyo insurance services ltd AvivaLife Insurance Ing vysya life insurance Max New York Life Royal Sundaram Insurance AXA Mandiri TATA - AIG AMP Sanmar

31. Pharma & healthcare Religare(RanbaY) Apollo Health Street Ltd CC Healthcare Dr. Reddy's Lab PT Solvay Pharma Ina MD India Healthcare Sanofi – aventis Allergan Torrent pharma

32. Other sectors Aditya Birla Group Gemini Communication Times of India Maa TV NIS Sparta Teamlease Alan Dick Motorola Sodexho Pass Services (India) Ltd Oman United Agencies Atlas Copco (I) ltd. Nokia Seagram VSNL

33. OUTBOUND TRAINING PROGRAMS * Team Building * Team Working * Leadership Skills * Creative Problem Solving * Interpersonal Communication * Group Interaction * Change Management * Motivating people * Group Openness * Stress Management * Creativity * Goal Setting * Strategic Thinking *Attitude Building * Assertiveness * Group Energy * Group Motivation Our programs are tailor made and are flexible to suit your needs.

34. HR CONSULTING We provide HR consulting in the areas of: Recruitment Process Management Competency Management

35. Contact Us

36. THANK YOU