The document provides guidance on writing professional emails. It discusses establishing a professional email address, writing an informative subject line, properly addressing the recipient by name, keeping the email content concise and to the point, and closing professionally. Key aspects of professional email etiquette include using proper grammar, avoiding slang, and maintaining a polite tone. Adhering to these best practices helps ensure emails are received and perceived professionally.

1. Professional Email
Marie-Claude (MC)
ALES 204
November 18th 2011

2. Today’s class
• Being professional
• Writing professional emails

3. Professionalism
“the conduct, aims, or qualities that characterize or
mark a profession or a professional person.”
(www.merriam-webster.com )

4. Flickr.com by Gemellus Tertius; jeannejoeperrone.blogspot.com

5. Professionalism
www.treehugger.com;how-to-know.info

6. Professionalism
&
Culture

7. Professionalism
http://johnchidleyhill.com; http://kyleshewfeltgymfest.com

8. Professionalism
Attitude Work Ethic
Polite Complete
Polished Concise
Respectful Polished
Courteous Respectful
Poise Pride

10. Professionalism and Culture
Polite form of “you” = Vous
Writing is formal
Writing is indirect
http://haitiancreoletranslation.com

11. Professionalism and Culture
Je vous prie d'accepter, Madame, Monsieur, mes salutations
les plus cordiales.
Translation: I beg you to accept Miss, Mrs, my most cordial
salutations.

12. Professionalism and Culture
Veuillez agréer, Monsieur, mes salutation les plus distinguées.
Translation: Mrs, please accept my most distinguished salutation.
Veuillez croire, Madame, Monsieur à l'expression de mes sentiments
distingués.
Translation: Miss, please believe in the expression
of my distinguished feelings.

13. Professional Email
1. Email address 5. Email’s content
2. Email’s subject 6. Your signature
3. Email’s attachments
4. Addressing the recipient
http://www.empire-elements.co.uk

14. 1. Your email address
• Personal vs. Professional
•Representative of my interests/job
@ualberta.ca
http://www.michaelhartzell.com

15. Examples
• Use your name/initials
roy4@ualberta.ca
roy.marie.claude@gmail.com
roy.mc@gmail.com
mclaude.roy@gmail.com

16. Avoid
piafululu@hotmail.com

17. Avoid
Alcoholocaust@hotmail.com

18. 2. Subject
Always fill in the subject line
Don’t: “Important”
“Deadline”
Do: “ ALES 204 syllabus updates”
“My application for TA position”

19. 3. Attachments
Attachments? No No!
Enquire the recipient first
Scan for viruses
http://computerworm.net

20. 4. Addressing the recipient
• Use his/her name
• Don’t send to general
person

21. Examples 1
The Queen of England
Don’t:
“Hey Liz!”
“Yo!”
Do:
“Your majesty”
http://www.librarising.com

22. Example 2
Your professor:
“Dear Professor Laccetti,”
“Dear Dr. Laccetti ,”
http://www.librarising.com

23. Examples 3
Your TA:
“Your majesty,”

24. 5. Content
Valuable time of your recipient
Be: Short
Precise
Concise
Main point in the opening
sentence
http://www-times.com

25. Example 1
http://www-times.com
http://chronicle.com/blogs/

26. Example 2
[No salutation]
i have two pieces of bad news:
1. i won't be here friday. i have to go home this weekend for my
school's homecoming. sorry!! i'm leaving Thursday afternoon.
2. how tragic would it be if i couldn't go to the thing on march 1st? :/
i totally forgot about this b/c i don't have it written down in my
planner, but i'm supposed to be going camping that weekend. if you
need me to stay that's totally fine. and i still might stay anyway.
i am so sorry. i hope this email didn't depress you too much... :) have
a wonderful night http://www-times.com
http://chronicle.com/blogs/

27. 6. Closing line
Closing line
“Sincerely”
“With regards”
Email signature (short)
Your name
Your website (if you have any)
Don’t need detailed information

28. Example 1

29. Example 2

30. Email Language
Grammar
Edit
Spell check
No emoicon ;)
No short forms
LOL
PLZ
http://thecustomizewindows.com

31. Email: tone
Ask a second opinion
Avoid sarcasm
Be polite in all time!

32. Take home message
Be professional!

33. Dear ALES 204 students,
I beg you to accept, my most cordial
salutations
;)