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1. Dear students, get latest JNU MBA Solved assignments by professionals.
Mail us at: help.mbaassignments@gmail.com
Call us at: 08263069601
JAIPUR NATIONAL UNIVERSITY, JAIPUR
School of Distance Education & Learning
Internal Assignment No. 1
Master of Business Administration
Paper Code: MBA– 107
Paper Title: MANAGEMENT INFORMATION SYSTEM
Last date of submission: Max. Marks: 30
Note: Question No. 1 is of short answer type and is compulsory for all the
students. It carries 1 Mark each.
Q. 1. Answer all the questions:
(i) What are the characteristic of internal and external information that is used in managerial
decision making?
Answer: The type of information required by decision makers in a company is directly related to:
 Resources: Profitability, sales, product quality brand associations, existing overall brand,
relative cost of this new product, employee capability, product portfolio analysis
(ii)What are the support functions provided by decision support system?
Answer:DSSsinclude knowledge-basedsystems.A properlydesignedDSSisaninteractive software-
based system intend
(iii)What are the applications of Artificial Intelligence System?
Answer:Artificial intelligence (AI) hasrevolutionized information technology. The new economy of
information
(iv) What is ACID test?
Answer:Moststringenttestof the reliability.Socalledbecausesince ancienttimesacidis applied to
assess the purity of a piece of gold (pure

2. (v) What is the significance of ERP system?
Answer:“Enterprise Resource Planning:An accounting oriented information system for identifying
and planning the enterprise-wide
(vi) What are the different data transmission modes?
Answer: Transmission mode refers to the mechanism of transferring of data between two devices
connected over a
(vii) How does LAN differs from WAN?
Answer:A Local area network(LAN) isacomputernetwork thatinterconnectscomputersinalimited
area such as a home, school, computer laboratory, or office building using network media.
(viii) What are the features of Search engine?
Answer: Search engines are increasing dramatically for both personal and professional use. It has
become necessaryforusers to understand the differences between the search engines in order to
achieve the highest satisfaction .And therefore it is important to evaluate and compare search
engines in the
(ix) What is the role of DSS in managerial decision making?
Answer: Decision Support System:
A Decision Support System is an integrated set of computer tools allowing a decision maker to
interact directly with computer to retrieve information useful in making semi structured and
unstructured
(x) Define ECRM?
Answer: The eCRM or electronic customer relationship management encompasses all the CRM
functionswiththe use of the net environment i.e., intranet, extranet and internet. Electronic CRM
concerns all
Note:Answer any four questions. Eachquestion carries 5 marks (Word limits
500)
Q. 2. Explain the role of E-CRM in improving customer services provided by organization.
Answer:Electroniccustomerrelationshipmanagementprovidesanavenue forinteractionsbetween
a business,itscustomersanditsemployeesthroughWeb-basedtechnologies.The processcombines
software, hardware,

3. Q. 3. Explain the various stages of System Development Life Cycle.
Q. 4. What are the different types of threats to companies Intranet?
Answer: Here is a list of 10 intranet security issues and what a user and organization do to resolv e
them:
1. Network security threats- Internal and external threats are common. Some are deliberate
threatswhile othersare not.It'sbestto use a f irewall and some sort of security software like McAf
ee Network Threat Response.
2. Security breaches.
Q. 5. What are the advantages of E-commerce over traditional way of conducting
business?
Answer: With the proliferation of the internet and technology, the e-commerce sector has
completely revolutionized the principles of buying and selling. By acquiring enormous popularity
over social media, news portals, and search engines, e-commerce websites have been highly
preferred by most of the
Q. 6. Explain the role of TPS in supply chain management.
Answer: Transactionprocessingsystem(TPS),aninformationsystem(IS) mostlyusedbymanagersin
operational management to record internal transactions, economic events that occur within an
organizationandexternal transactionswhere the businesseventtookplace outside the organization
to make operational decision. TPS supports different tasks by setting a set of rules and guidelines
that specify the ways to capture or collect, process and store any transaction in a form of data or
information.
Supply chain management system(
Dear students, get latest JNU MBA Solved assignments by professionals.
Mail us at: help.mbaassignments@gmail.com
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