Mayra Estrella is seeking a position that allows her to utilize her experience to benefit her employer and coworkers. She has over 10 years of experience in customer service and administrative roles. Her experience includes serving as a cashier and shift leader at Dollar Tree, providing customer service and handling daily operations. She also has experience as a customer service representative and administrative assistant for USA Connect LLC, handling customer service calls, emails, reports, and general office tasks. Currently, she works as a receptionist for Jeffrey Court, where she answers phones, sets up meetings, and assists in the warehouse. She is currently enrolled in college pursuing an accounting certificate.

1. Mayra Estrella
929 west 8th
St corona ca 92882
951-768-1132
Mayraestrella00@yahoo.com
Objective:Seekingapositionwithinacompanythat givesme the opportunitytoshare myexperience to
benefitmyemployeraswell asfellowco-workers.WhereIcan leadbyexample andensure the
executionof all security,qualityandoperation policies.
Professional Experience
Dollartree - August2010 to July2013
Corona,CA -Cashier/ShiftLeader–makingsure all customers are happywitheverypurchase helping
everycustomerinneedof assistants
Responsibilities asaShiftLeaderincludedbutwere notlimitedto:
• Responsible forthe cashflowanddailyreportingandoperations
• Dailycustomerservice andcashierduties
• Providedcustomerservice trainingtoall new employees
• Oversawandhandledall orderingforinventory
USA ConnectLLC August 2013 to May 2015
Corona,CA- CustomerService Representative/AdministrativeAssistantUSA ConnectLLC - is a
promotional companythatdeals directlywithprovidingcustomerswithPromotional productsto
enhance theirbusiness.Asthe CustomerService repIam responsible forhandlingall customerservice
callsand emailsdailytoprovide customer withorderstatusandshipping information.Mydutiesinclude
but are not limitedto:
• Filing,Reports,Shipping,Receiving,Faxingandgeneral inventory,Answering6tierphone line with
capabilityof providingexcellentservice toall lines
• Maintainingdailycall logsof all custome
• Providingweeklyauditsof cardsummary’sformonthlyreports
• DailyworkinWindowsMail,MicrosoftExcel,Microsoftword
JefferyCourtAugust2015 to Current

2. Corona,CA- Receptionist- JeffreyCourtisaninternational tile companybasedoutof California with
several warehousesinthe USas well asCanada.My responsibilitiesasthe receptionist/customerservice
are:
• Answeringmultiple phonescallsandEmailingdaily
• Creatingmonthlycalendarsforoffice employees
• Settingupmeetings
• Faxing,scanning,fillingpaperwork
• Helpingothersinthe warehouse
Educationand Training
• norcocollege – currentlyenrolled
• Accountingcertificate–currentlyenrolled