Our unique team of healthcare, technology and media experts make it easy for patients and clinicians to understand each other.

1. Shaun Gogarty, MD, CEO
shaun@incendant.com
888-505-0620
360˚ Patient Engagement

2. Patients have a 4th grade
understanding of health issues and
only 27% can locate their lungs.
Patients forget 80% and
misunderstand 50%
of what their doctors say.
What’s the Problem?
causes
Unhappy patients
Worse outcomes
Higher cost
MISCOMMUNICATION

3. INCENDANT PATIENT ENGAGEMENT
What’s the Solution?
Incendant delivers the media
in a variety of
time saving, clinician friendly tools
(click here for Products)
Incendant translates
“doctor talk” into
easy to understand
images, animations and videos
(click here for a sample video)

4. How Important is Patient Engagement
“If patient engagement
were a drug, it would be
the blockbuster drug of
the century and
malpractice not to use it.”
Leonard Kish
Over 100 studies of patient
engagement have shown improved
outcomes & lower cost

5. FOR PATIENTS
60,000 x Faster
brain processing of images vs. text
400% Increased
learning when visuals are used
180% More engaging
videos than text
FOR CLINICIANS
100% Consistent
message with videos
42% Faster
explanations with images
10% Increased satisfaction
with follow up video/emails
What’s the Benefit?

6. PATIENT ENGAGEMENT
Happier patients
Better outcomes
Lower costs
INCENDANT
Incendant – Delivers

7. Incendant provides
the tools to easily
and effectively
engage patients
through every step
of their healthcare.
Incendant’s
360˚ Patient
Engagement
Program

8. WIDGET
Internet Patient Engagement
“78% of patients seek health
information online prior to
seeking medical care”
Incendant’s WIDGET makes
your website the destination
for easy to understand videos.

9. LOOPS
Waiting Room Patient Engagement
Incendant’s LOOPS helps
educate a receptive
audience and make the
wait seem shorter.
Waiting patients have two things
on their minds:
1. Their health
2. How much longer

10. ENGAGE
Bedside Engagement
Wherever patients receive their healthcare they have
questions. Incendant’s ENGAGE app reduces time to
explain while improving understanding.
Engage patients with
Images, animations,
videos and follow up
emails at the bedside.
Android, iOS or Windows

11. TVEDUCATE
In-Patient Engagement
Consistent, easy-to-understand messages. In-room video education
improves understanding, outcomes and reduces re-admissions.
Incendant’s TVEDUCATE system
makes down time, education time.
It can be Incendant videos or
videos from your facility.
We provide hardware & software

12. A single follow up increases
patient satisfaction by 8% - 10%.
Incendant’s AUTOMATE sends
emails and video links that
are patient and diagnosis-
specific. Re-engage, re-
educate and re-direct patients
post discharge.
AUTOMATE
Transition Engagement

13. SUSTAIN
Care Path Engagement
Incendant’s SUSTAIN sends
automated emails and videos
before during and after care.
Great engagement requires more
than one educational episode;
Especially with complicated
diseases and procedures
Dear Patient
During your recent visit to Parkview Medical Center it
was our privilege to take care of you. At Parkview
Medical Center we try to provide the very best
healthcare and personal attention. As part of that effort
the written and video instructions you received can be
reviewed by clicking the link below. If the link is inactive,
just copy/paste it into your browser’s address bar.
Thank you
Healthcare Team

14. INCENDANT
Administer the blockbuster drug of the
21st Century today with Incendant
 Increase patient satisfaction
 Improve health outcomes
 Reduce costs

15. INCENDANT CLIENTS
Parkview Medical Center - parkviewmc.com
Linda Flores, VP of Nursing
Office: 719-584-4788/ email: LindaF@parkviewmc.com
Sangre de Cristo Hospice - socohospice.org
Stewart Francies, VP Resource Development
Office: 719 -296-6201/ email: stewart.francies@socohospice.org
Complete Home Healthcare - www.completehhc.com
Diedra Daugherty, Office Manager
Office: 719-546-2610/ email: diedra@completehhc.com
Procura - goprocura.com
Carl Queton, Marketing Manager
Office: 877-776-2872/ email: cqueton@goprocura.com
Integrity Urgent Care - www.integrityurgentcare.com/
Lori Japp PA-C, CEO
Office: 719-591-2558/ email: rljapp@msn.com
Home Care of Grand County- www.co.grand.co.us/homehealth.html
Tina Strang, Office Director
Office: 970-725-3288/ email: tstrang@co.grand.co.us

16. INCENDANT TEAM
Joe Hunt// CTO, COO
Enterprise Software expert with 15 years experience building
network and media systems for Fortune 500 companies. Award winning filmmaker.
Thomas G. Greidanus, MD // CMO Emergency Physician and
industry expert with over 7 years in hospital and group management. Masters
Degree in Health Care Management and recognized by Beta Gamma Sigma.
W. Shaun Gogarty, MD // CEO
Educator turned emergency physician: 20 years practice
and 10 years leadership experience. EHR pioneer with 10 years experience
designing and deploying EMR’s.