Skip to main content
Copyright © 2022 Accenture. All rights reserved. 1
INTIENT Patient
Enabling Healthcare and Life Sciences organizations
to provide insight-driven services and patient analytics
INTIENT
Patient
Built for the patient journey
In a world where complexity is an obstacle to relevancy,
companies need access to new, integrated technologies
that allow them to go from data to insight to action at
speed.
INTIENT Patient was created to give teams across the
Sciences enterprise the ability to focus on the patient
journey, from R&D all the way through to
execution, ensuring patients will indeed be at the
heart of all activities across the enterprise.
Copyright © 2022 Accenture. All rights reserved.
INTIENT puts actionable industry insights
directly into the hands of those who can
drive the discovery, development, and
commercialization of New Science and the
humanization of healthcare – ultimately
creating positive human impact.
INTIENT Patient is a cloud solution that
enables companies to deliver interactive,
digitally enabled solutions for more
coordinated and personalized patient
experiences.
2
Read the research here
of patients believe
pharmaceutical companies
have a responsibility to
provide services that
complement their products.
76%
of pharmaceutical companies
are increasing their
investment in patient-centric
capabilities.
85%
of patients believe that
pharmaceutical companies
should be working more
closely with patient
organizations to help create a
seamless patient experience.
84%
Patients expect treatments faster and to live better, for
longer
1. Eye For Pharma, Importance of Patient Services
2. Great-Expectations-Why-Pharma-Companies-Cant-Ignore-Patient-Services, Accenture
3. Accenture credentials
Making a difference in treatment and commercial
performance
Increase of patients remaining
on treatment after 14 months of
care program w/
nurse/advocate support plus
patient engagement, education,
and consultations1
Patient
Retention
Increase in patient treatment
adherence through
personalized patient
experiences based on patient
segmentation and tailored
communications to patients2
Rx
Adherence
25% 30%
Reduction in disease
aggravations via personalized
patient outreach and monitoring
services3
RWE /
Market Access
Positive ROI based on
improved patient initiation and
adherence through
coordinated engagement,
product delivery, and support
programs3
Return on
Investment
65% 3:1
Comprised of four integrated solutions and underpinned by leading
technology, Accenture’s INTIENT Patient platform helps Life Sciences
companies better support patients from pre-diagnosis through ongoing
treatment to wellness:
Integrated Patient Care
Enable digital health solutions for disease management
that target improved patient experiences and outcomes
Real World Outcomes & Insights
Conduct real-world research, using traditional and novel
data sources and devices, to drive deeper patient
insights
Intelligence for Care Alerts & Actions
Enable patient data-driven alerts and recommendations
to help support and drive care actions.
Patient Engagement
Enable services that help patients to access their
treatments and stay compliant to their care plans
Copyright © 2022 Accenture. All rights reserved. 5
Supporting a full spectrum of digital
health strategies
Digitize, automate, self-serve, leverages
AI to get proactive over time, smart
routing across channels, connected to
digital health market
Digital Customer
Engagement
Extraction of patient insight with
configurable rules engine, AI models,
and algorithms to drive personalization
and optimization
Applied Intelligence
Health data connectivity, terminology and
ontologies for devices, apps, EMRs, and
other patient data sources
Health Data
Management
Coordinate and capture interactions from
service personnel (care coordinators,
nurses, etc.)
Coordinated
Human Interaction
Patient Solution
Marketplace
Market of third-party solutions that are
connected to the core manufacturer
solution/offerings
Enterprise Patient
Platform Services
Platform level capabilities which provide
PHI security and common services to
enabled solutions (e.g. anonymization)
Copyright © 2022 Accenture. All rights reserved. 6
www.accenture.com/INTIENT
Copyright © 2022 Accenture. All rights reserved. 7