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Marketing Challenge - Udacity DMND
BACKGROUND
• Age-29
• Sex : Male/Female
• Marital Status:Married
• Education:Graduate
• Country : India
Radhe/Radhika
NEEDS
• Better work life balance
• Wants a career which
interests her
• Instructor led or online
videos to learn digital
marketing
• Hands on projects to get
experience in digital
marketing
FREETIME
ACTIVITIES
• Spending quality time with
family
• Following passion(Classical
dance)
• Thinks about taking a course
in digital marketing
GOALS
• A more fulfilling job
• Work as a digital marketer
• Learn skills to become digital
marketer
BARRIERS
• Lack of time
• Too many responsibilties
• Works for 40-0 hrs per week
• Cost of Udacity digital
marketing Nanodegree
program
• Is this Nanodegree right for
me?
TargetPersona
Email Content
Email Topic Marketing
Objective
KPI
Email #1 Want to learn digital
marketing?
Engagement No. of views
Email#2 Learn Digital
Marketing by joining
Udacity DMND
Conversion No. of Sign ups
Email #3 We are glad to have a
customer like you
Retention No. of referrals
Email #1
 Email Content
 Marketing Objective - Engagement
Subject Line Body Summary Visual CTA Link
Become a digital
Marketer by
joining us!
Describe how
Udacity makes it
easy to learn
digital marketing
A man & woman
using a laptop
computer with
digital marketing
stuff on the
monitor
Click on the link
to Udacity
Digital
marketing
landing page
“Learn More”
http://
dmnd.udacity.c
om/
Email #2
 Email Content
Marketing Objective Subject line CTA
Conversion Furture Digital Marketers!
Let your begin today| Sign
Up & save 10 %
No. of Sign ups
Email #3
 Email Content
Marketing Objective Subject line CTA
Retention Refer & Earn bonus
points for your next
course!
Click on Referral link
Calender
Plan & Calendar
 Plan
Color Key Planning
Phase
Testing Sending
Phase
Analyze
Phase
Calendar
M T W T F M T W T F M T W T F
Build Email & Send
Email Copy : Email #1
 Subject Line : Become a digital Marketer by joining us!
 Body : Join Udacity’s DMND - The best platform to learn digital marketing
1. Access to world's best educational content
2. 1:1 mentorship
3. hands on experience with real time projects and career assistance
What makes Udacity an outstanding platform to learn?
Its partnership with Google, Facebook, Mail chimp, MOZ etc.
 CTA : The number of clicks to the landing page
 Link for CTA : http://dmnd.udacity.com/
Email : Screenshot Email #1
Email : Screenshot Email #1
P.S – I was not able capture Complete Email in single screen so
included the desktop version also.
Sending & Analyzing Results
Calculation Formulas
 Open Rate = # of emails opened/(# of emails
successfully delivered)
 Click through Rate = # of clicks on CTA /(# of emails
successfully delivered)
 Overall Conversion Rate = # of actions taken/(# of
emails successfully delivered)
Results Email #1
 Calculate the open rate
Sent Delivered Opened Opened
Rate
Bounced
2500 2250 495 22% 225
Results Continued Email #1
Calculate the CTR and the Conversion Rate
Clicked CTR Take
Action
Conversion Unsubscribe
180 8% 75 3.33% 30
Final Recommendations
 For Email #2, I would perform AB testing for the
creatives given by Udacity that is on digital Marketing
& the display banner which I had selected
 For Email#3, I would make changes in the font of the
displayed text. I would use bigger text ‘Refer & Earn
Bonus’ to make it more visible. So that people would
get attracted easily
Thank you

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Marketing with email_ver1

  • 1.
  • 3. Marketing Challenge - Udacity DMND BACKGROUND • Age-29 • Sex : Male/Female • Marital Status:Married • Education:Graduate • Country : India Radhe/Radhika NEEDS • Better work life balance • Wants a career which interests her • Instructor led or online videos to learn digital marketing • Hands on projects to get experience in digital marketing FREETIME ACTIVITIES • Spending quality time with family • Following passion(Classical dance) • Thinks about taking a course in digital marketing GOALS • A more fulfilling job • Work as a digital marketer • Learn skills to become digital marketer BARRIERS • Lack of time • Too many responsibilties • Works for 40-0 hrs per week • Cost of Udacity digital marketing Nanodegree program • Is this Nanodegree right for me? TargetPersona
  • 4. Email Content Email Topic Marketing Objective KPI Email #1 Want to learn digital marketing? Engagement No. of views Email#2 Learn Digital Marketing by joining Udacity DMND Conversion No. of Sign ups Email #3 We are glad to have a customer like you Retention No. of referrals
  • 5. Email #1  Email Content  Marketing Objective - Engagement Subject Line Body Summary Visual CTA Link Become a digital Marketer by joining us! Describe how Udacity makes it easy to learn digital marketing A man & woman using a laptop computer with digital marketing stuff on the monitor Click on the link to Udacity Digital marketing landing page “Learn More” http:// dmnd.udacity.c om/
  • 6. Email #2  Email Content Marketing Objective Subject line CTA Conversion Furture Digital Marketers! Let your begin today| Sign Up & save 10 % No. of Sign ups
  • 7. Email #3  Email Content Marketing Objective Subject line CTA Retention Refer & Earn bonus points for your next course! Click on Referral link
  • 9. Plan & Calendar  Plan Color Key Planning Phase Testing Sending Phase Analyze Phase Calendar M T W T F M T W T F M T W T F
  • 11. Email Copy : Email #1  Subject Line : Become a digital Marketer by joining us!  Body : Join Udacity’s DMND - The best platform to learn digital marketing 1. Access to world's best educational content 2. 1:1 mentorship 3. hands on experience with real time projects and career assistance What makes Udacity an outstanding platform to learn? Its partnership with Google, Facebook, Mail chimp, MOZ etc.  CTA : The number of clicks to the landing page  Link for CTA : http://dmnd.udacity.com/
  • 12. Email : Screenshot Email #1
  • 13. Email : Screenshot Email #1 P.S – I was not able capture Complete Email in single screen so included the desktop version also.
  • 15. Calculation Formulas  Open Rate = # of emails opened/(# of emails successfully delivered)  Click through Rate = # of clicks on CTA /(# of emails successfully delivered)  Overall Conversion Rate = # of actions taken/(# of emails successfully delivered)
  • 16. Results Email #1  Calculate the open rate Sent Delivered Opened Opened Rate Bounced 2500 2250 495 22% 225
  • 17. Results Continued Email #1 Calculate the CTR and the Conversion Rate Clicked CTR Take Action Conversion Unsubscribe 180 8% 75 3.33% 30
  • 18. Final Recommendations  For Email #2, I would perform AB testing for the creatives given by Udacity that is on digital Marketing & the display banner which I had selected  For Email#3, I would make changes in the font of the displayed text. I would use bigger text ‘Refer & Earn Bonus’ to make it more visible. So that people would get attracted easily