3. Marketing Challenge - Udacity DMND
BACKGROUND
• Age-29
• Sex : Male/Female
• Marital Status:Married
• Education:Graduate
• Country : India
Radhe/Radhika
NEEDS
• Better work life balance
• Wants a career which
interests her
• Instructor led or online
videos to learn digital
marketing
• Hands on projects to get
experience in digital
marketing
FREETIME
ACTIVITIES
• Spending quality time with
family
• Following passion(Classical
dance)
• Thinks about taking a course
in digital marketing
GOALS
• A more fulfilling job
• Work as a digital marketer
• Learn skills to become digital
marketer
BARRIERS
• Lack of time
• Too many responsibilties
• Works for 40-0 hrs per week
• Cost of Udacity digital
marketing Nanodegree
program
• Is this Nanodegree right for
me?
TargetPersona
4. Email Content
Email Topic Marketing
Objective
KPI
Email #1 Want to learn digital
marketing?
Engagement No. of views
Email#2 Learn Digital
Marketing by joining
Udacity DMND
Conversion No. of Sign ups
Email #3 We are glad to have a
customer like you
Retention No. of referrals
5. Email #1
Email Content
Marketing Objective - Engagement
Subject Line Body Summary Visual CTA Link
Become a digital
Marketer by
joining us!
Describe how
Udacity makes it
easy to learn
digital marketing
A man & woman
using a laptop
computer with
digital marketing
stuff on the
monitor
Click on the link
to Udacity
Digital
marketing
landing page
“Learn More”
http://
dmnd.udacity.c
om/
6. Email #2
Email Content
Marketing Objective Subject line CTA
Conversion Furture Digital Marketers!
Let your begin today| Sign
Up & save 10 %
No. of Sign ups
7. Email #3
Email Content
Marketing Objective Subject line CTA
Retention Refer & Earn bonus
points for your next
course!
Click on Referral link
11. Email Copy : Email #1
Subject Line : Become a digital Marketer by joining us!
Body : Join Udacity’s DMND - The best platform to learn digital marketing
1. Access to world's best educational content
2. 1:1 mentorship
3. hands on experience with real time projects and career assistance
What makes Udacity an outstanding platform to learn?
Its partnership with Google, Facebook, Mail chimp, MOZ etc.
CTA : The number of clicks to the landing page
Link for CTA : http://dmnd.udacity.com/
15. Calculation Formulas
Open Rate = # of emails opened/(# of emails
successfully delivered)
Click through Rate = # of clicks on CTA /(# of emails
successfully delivered)
Overall Conversion Rate = # of actions taken/(# of
emails successfully delivered)
16. Results Email #1
Calculate the open rate
Sent Delivered Opened Opened
Rate
Bounced
2500 2250 495 22% 225
17. Results Continued Email #1
Calculate the CTR and the Conversion Rate
Clicked CTR Take
Action
Conversion Unsubscribe
180 8% 75 3.33% 30
18. Final Recommendations
For Email #2, I would perform AB testing for the
creatives given by Udacity that is on digital Marketing
& the display banner which I had selected
For Email#3, I would make changes in the font of the
displayed text. I would use bigger text ‘Refer & Earn
Bonus’ to make it more visible. So that people would
get attracted easily