SlideShare a Scribd company logo
Project 7: Email Marketing
Part 1
Plan Your Email
Content
Marketing Objective & KPI
● Marketing Objective - Convert
customer leads into students for the
DMND program.
● KPI - Number of student sign ups.
Target Persona
Background and
Demographics
Target Persona
Name
Needs
● Young adult
● High school and
some college
education
● Creative type that
sees potential in
online marketing
Creative Quinn
● To know she isn’t
wasting her
money
● Support while
she learns
● To be creative
● Concrete proof of
her skills
Hobbies Goals Barriers
● Music
● Social media
● Photography
● technology
● To gain new skills
● To be able to
pursue her
dream job
● To have good
work/life balance
● Lots of online and
traditional college
options
● Portfolio is lacking
● No current
experience in
marketing
Part 2
Create an Email
Campaign
Email Series
Email 1: Thanks for your interest in
Udacity!
Email 2: Explore the Digital Marketing
Nanodegree
Email 3: Enroll Now!
Creative Brief: Email 1
Overarching Theme: 3-5 Sentences
General Thank the customer for entering their email and for their
interest in the DMND course updates. Let them knowt o keep
an eye on their mailbox for other important updates
Subject Line 1 Thanks for your interest in Digital Marketing Nanodegree!
Subject Line 2 Gain real-world experience running live campaigns as you learn from top experts in the
field. Launch your career with a 360-degree understanding of digital marketing.
Preview Text Updates from the Digital Marketing Nanodegree
Body We’re excited to show you all the benefits that a career in Digital
Marketing can have! By signing up for updates from this
nanodegree from Udactiy, you’re on your way to a new career
in Digital Marketing!
Outro CTA Keep an eye on your inbox for news from Udacity’s Digital
Marketing Nanodegree Program.
Gain real-world experience running live campaigns as you learn from top experts in the
field. Launch your career with a 360-degree understanding of digital marketing.
Creative Brief: Email 2
Overarching Theme: 3-5 Sentences
General We can use this email to give an overview of digital marketing
job prospects, digital marketing importance, and how they
could create a career in digital marketing to keep them
interested. Could talk more specifically about the companies
partnered with Udacity to signify that this course is the real
deal.
Subject Line 1 Explore the Digital Marketing Nanodegree
Subject Line Why take this nanodegree program?
Preview Text Why take this nanodegree program?
Body
This program offers you the opportunity to master
platform-specific skills valued by top employers, while at the same
time establishing a broad-based understanding of the whole digital
marketing ecosystem. After graduating, you’ll be ready to join a
large corporation or a small firm, or even go independent as a
freelance digital marketer.
Outro CTA Click here to explore the nanodegree now!
Creative Brief: Email 3
Overarching Theme: 3-5 Sentences
General This final email could be used to cement the deal with the
customer with information on finances and reiterate the
perks of a nanodegree with Udacity. Drive home why they
should enroll
Subject Line 1 Enroll Now!
Subject Line 2 Enrollment closes soon!
Preview Text Enrollment closes soon!
Body Now is your opportunity to sign up to be a part of the Digital
Marketing Nanodegree Program! The current enrollment
period is about to close, don’t miss this opportunity to start
your new career as a digital marketer today!
Outro CTA Click to sign up now!
Calendar & Plan
Send
email 1
Send
email 2
Send
email 3
Analyze email 1
Test email 1Plan
email 1
Plan email 2 Test email 2
Analyze email 2
Plan email 3 Test email 3
Test email 3 Analyze email 3
Part 3
Build & Send
Draft Email
Final Email
Part 4
Sending & Analyzing
Results
Results Email #1
After you have hit send on the first email of your
campaign, you can spend some time analyzing the
results.
1. Calculate the Open Rate
Results and Analysis
Sent Delivered Opened
Opened
Rate
Bounced
2500 2250 495 0.22 225
Results Continued Email #1
Results can be monitored within the first 24 hours of an
email send, after a couple days or even after a week.
1. Calculate the CTR and the Conversion Rate
Results and Analysis
Clicked CTR
Take
Action
Conversion Unsub
180 0.08 75 0.033 30
Final Recommendations
Based on the work you did throughout
this project, what would you do for
Emails #2 & 3.
Based on the above results, I would recommend changing the CTA
buttons/wording. The click through rate was fairly small and maybe
different wording would engage customers better.
I would also recommend some A/B testing with the visual. I would try
a version like mine where there are no people in the picture, and try
an image where a person is included to see which image gets a
better response.
There were also 30 unsubscribes from the first email campaign. This
needs to be addressed because there was something about this
email that was bothersome to those subscribed. Maybe making the
email more personalized using the merge tags feature would make
the customers feel like the email is less spam-y.

More Related Content

What's hot

Email Marketing Campaign
Email Marketing CampaignEmail Marketing Campaign
Email Marketing Campaign
ONLYSAURABH
 
Udacity Project 5 Part 1
Udacity Project 5 Part 1 Udacity Project 5 Part 1
Udacity Project 5 Part 1
Alldritt, Eric
 
Project 8 evaluate a display campaign
Project 8 evaluate a display campaignProject 8 evaluate a display campaign
Project 8 evaluate a display campaign
TuhinSubhraGiri1
 
Sa p7 email project template slides
Sa p7   email  project template slidesSa p7   email  project template slides
Sa p7 email project template slides
Nermin Elsayed
 
SA P8- Portfolio DMND project 8
SA P8- Portfolio DMND project 8SA P8- Portfolio DMND project 8
SA P8- Portfolio DMND project 8
Shahid Afridi
 
Display Ad Evaluation
Display Ad Evaluation Display Ad Evaluation
Display Ad Evaluation
AddissonLacroix
 
Project 6 Evaluate a Display Campaign
Project 6 Evaluate a Display CampaignProject 6 Evaluate a Display Campaign
Project 6 Evaluate a Display Campaign
Meghna David
 
P1 Prepare to Market project
 P1 Prepare to Market project  P1 Prepare to Market project
P1 Prepare to Market project
Shahid Afridi
 
E-Mail Marketing Live Project - Mailchimp Campaign
E-Mail Marketing Live Project - Mailchimp CampaignE-Mail Marketing Live Project - Mailchimp Campaign
E-Mail Marketing Live Project - Mailchimp Campaign
ArindamDas177
 
Project 2 Market your Content
Project 2 Market your Content Project 2 Market your Content
Project 2 Market your Content
TuhinSubhraGiri1
 
digital marketing - project 3 part 2 facebook campaign evaluation
digital marketing - project 3 part 2 facebook campaign evaluationdigital marketing - project 3 part 2 facebook campaign evaluation
digital marketing - project 3 part 2 facebook campaign evaluation
Jyothi Reddy
 
Udacity Digital Marketing Nanodegree Portfolio
Udacity Digital Marketing Nanodegree PortfolioUdacity Digital Marketing Nanodegree Portfolio
Udacity Digital Marketing Nanodegree Portfolio
James Gilchrest
 
Project 4 SEO Audit
Project 4 SEO AuditProject 4 SEO Audit
Project 4 SEO Audit
Jyothi Reddy
 
EmailMarkeing_LP_ChinmayeArora.pptx
EmailMarkeing_LP_ChinmayeArora.pptxEmailMarkeing_LP_ChinmayeArora.pptx
EmailMarkeing_LP_ChinmayeArora.pptx
Chinmaye Arora
 
Email Marketing Live Project
Email Marketing Live ProjectEmail Marketing Live Project
Email Marketing Live Project
DEBAYAN PURKAIT
 
Mica p3 smm_lp_nikhil goyal
Mica p3 smm_lp_nikhil goyalMica p3 smm_lp_nikhil goyal
Mica p3 smm_lp_nikhil goyal
NikhilGoyal682735
 
SA P6- Evaluate a Display Campaign Project
SA P6- Evaluate a Display Campaign ProjectSA P6- Evaluate a Display Campaign Project
SA P6- Evaluate a Display Campaign Project
Shahid Afridi
 
Digital Marketing Portfolio- Justin Talaga
Digital Marketing Portfolio- Justin TalagaDigital Marketing Portfolio- Justin Talaga
Digital Marketing Portfolio- Justin Talaga
Justin Talaga
 
Evaluating a Google Display Ad Campaign
Evaluating a Google Display Ad CampaignEvaluating a Google Display Ad Campaign
Evaluating a Google Display Ad Campaign
KC Dochtermann
 
GetResponse+-+ELP+(1).pdf
GetResponse+-+ELP+(1).pdfGetResponse+-+ELP+(1).pdf
GetResponse+-+ELP+(1).pdf
adarshsharma149576
 

What's hot (20)

Email Marketing Campaign
Email Marketing CampaignEmail Marketing Campaign
Email Marketing Campaign
 
Udacity Project 5 Part 1
Udacity Project 5 Part 1 Udacity Project 5 Part 1
Udacity Project 5 Part 1
 
Project 8 evaluate a display campaign
Project 8 evaluate a display campaignProject 8 evaluate a display campaign
Project 8 evaluate a display campaign
 
Sa p7 email project template slides
Sa p7   email  project template slidesSa p7   email  project template slides
Sa p7 email project template slides
 
SA P8- Portfolio DMND project 8
SA P8- Portfolio DMND project 8SA P8- Portfolio DMND project 8
SA P8- Portfolio DMND project 8
 
Display Ad Evaluation
Display Ad Evaluation Display Ad Evaluation
Display Ad Evaluation
 
Project 6 Evaluate a Display Campaign
Project 6 Evaluate a Display CampaignProject 6 Evaluate a Display Campaign
Project 6 Evaluate a Display Campaign
 
P1 Prepare to Market project
 P1 Prepare to Market project  P1 Prepare to Market project
P1 Prepare to Market project
 
E-Mail Marketing Live Project - Mailchimp Campaign
E-Mail Marketing Live Project - Mailchimp CampaignE-Mail Marketing Live Project - Mailchimp Campaign
E-Mail Marketing Live Project - Mailchimp Campaign
 
Project 2 Market your Content
Project 2 Market your Content Project 2 Market your Content
Project 2 Market your Content
 
digital marketing - project 3 part 2 facebook campaign evaluation
digital marketing - project 3 part 2 facebook campaign evaluationdigital marketing - project 3 part 2 facebook campaign evaluation
digital marketing - project 3 part 2 facebook campaign evaluation
 
Udacity Digital Marketing Nanodegree Portfolio
Udacity Digital Marketing Nanodegree PortfolioUdacity Digital Marketing Nanodegree Portfolio
Udacity Digital Marketing Nanodegree Portfolio
 
Project 4 SEO Audit
Project 4 SEO AuditProject 4 SEO Audit
Project 4 SEO Audit
 
EmailMarkeing_LP_ChinmayeArora.pptx
EmailMarkeing_LP_ChinmayeArora.pptxEmailMarkeing_LP_ChinmayeArora.pptx
EmailMarkeing_LP_ChinmayeArora.pptx
 
Email Marketing Live Project
Email Marketing Live ProjectEmail Marketing Live Project
Email Marketing Live Project
 
Mica p3 smm_lp_nikhil goyal
Mica p3 smm_lp_nikhil goyalMica p3 smm_lp_nikhil goyal
Mica p3 smm_lp_nikhil goyal
 
SA P6- Evaluate a Display Campaign Project
SA P6- Evaluate a Display Campaign ProjectSA P6- Evaluate a Display Campaign Project
SA P6- Evaluate a Display Campaign Project
 
Digital Marketing Portfolio- Justin Talaga
Digital Marketing Portfolio- Justin TalagaDigital Marketing Portfolio- Justin Talaga
Digital Marketing Portfolio- Justin Talaga
 
Evaluating a Google Display Ad Campaign
Evaluating a Google Display Ad CampaignEvaluating a Google Display Ad Campaign
Evaluating a Google Display Ad Campaign
 
GetResponse+-+ELP+(1).pdf
GetResponse+-+ELP+(1).pdfGetResponse+-+ELP+(1).pdf
GetResponse+-+ELP+(1).pdf
 

Similar to Email Marketing

Email Marketing Project
Email Marketing ProjectEmail Marketing Project
Email Marketing Project
Abdulrahman Ashraf
 
Running an Email campaign
Running an Email campaign Running an Email campaign
Running an Email campaign
Priyanka Singh
 
Sa p7 -_email__project_template_slides-محول
Sa p7 -_email__project_template_slides-محولSa p7 -_email__project_template_slides-محول
Sa p7 -_email__project_template_slides-محول
Amany Osama
 
Project - Email Marketing - Mailchimp
Project - Email Marketing - MailchimpProject - Email Marketing - Mailchimp
Project - Email Marketing - Mailchimp
Jyothi Reddy
 
Email Marketing Plan for 30 days | icontact
Email Marketing Plan for 30 days | icontactEmail Marketing Plan for 30 days | icontact
Email Marketing Plan for 30 days | icontact
Integrated Marketing Foundation
 
Email Marketing
Email MarketingEmail Marketing
Email Marketing
Circulator
 
LinkedIn Ads Platform Master Class
LinkedIn Ads Platform Master ClassLinkedIn Ads Platform Master Class
LinkedIn Ads Platform Master Class
LinkedIn
 
How to run an outbound email campaigns with $0 investment
How to run an outbound email campaigns with $0 investmentHow to run an outbound email campaigns with $0 investment
How to run an outbound email campaigns with $0 investment
Venkat Ramakrishnan
 
Rwithu Menon's Digital Marketing portfolio
Rwithu Menon's Digital Marketing portfolioRwithu Menon's Digital Marketing portfolio
Rwithu Menon's Digital Marketing portfolio
RwithuMenon1
 
Innovative Direct Mail Strategies for New Revenue Growth in 2015
Innovative Direct Mail Strategies for New Revenue Growth in 2015Innovative Direct Mail Strategies for New Revenue Growth in 2015
Innovative Direct Mail Strategies for New Revenue Growth in 2015
camillemarti
 
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...New England Direct Marketing Association
 
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
SendEngage
 
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdfThe Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
jerryarceneaux
 
The Real Story About Marketing Automation
The Real Story About Marketing AutomationThe Real Story About Marketing Automation
The Real Story About Marketing Automation
Cheryl Pederzoli
 
Portfolio Digital Marketing
Portfolio Digital Marketing Portfolio Digital Marketing
Portfolio Digital Marketing
Kholoud Alghamdi
 
Email Marketing with MailChimp
Email Marketing with MailChimpEmail Marketing with MailChimp
Email Marketing with MailChimp
KC Dochtermann
 
Tayyab's Portfolio
Tayyab's PortfolioTayyab's Portfolio
Tayyab's Portfolio
Tayyab Ghaffar
 
Yasmeen Ahmed portfolio
Yasmeen Ahmed portfolio Yasmeen Ahmed portfolio
Yasmeen Ahmed portfolio
Yasmeen ahmed
 
market with email
market with emailmarket with email
market with email
engy magdy
 
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
Aggregage
 

Similar to Email Marketing (20)

Email Marketing Project
Email Marketing ProjectEmail Marketing Project
Email Marketing Project
 
Running an Email campaign
Running an Email campaign Running an Email campaign
Running an Email campaign
 
Sa p7 -_email__project_template_slides-محول
Sa p7 -_email__project_template_slides-محولSa p7 -_email__project_template_slides-محول
Sa p7 -_email__project_template_slides-محول
 
Project - Email Marketing - Mailchimp
Project - Email Marketing - MailchimpProject - Email Marketing - Mailchimp
Project - Email Marketing - Mailchimp
 
Email Marketing Plan for 30 days | icontact
Email Marketing Plan for 30 days | icontactEmail Marketing Plan for 30 days | icontact
Email Marketing Plan for 30 days | icontact
 
Email Marketing
Email MarketingEmail Marketing
Email Marketing
 
LinkedIn Ads Platform Master Class
LinkedIn Ads Platform Master ClassLinkedIn Ads Platform Master Class
LinkedIn Ads Platform Master Class
 
How to run an outbound email campaigns with $0 investment
How to run an outbound email campaigns with $0 investmentHow to run an outbound email campaigns with $0 investment
How to run an outbound email campaigns with $0 investment
 
Rwithu Menon's Digital Marketing portfolio
Rwithu Menon's Digital Marketing portfolioRwithu Menon's Digital Marketing portfolio
Rwithu Menon's Digital Marketing portfolio
 
Innovative Direct Mail Strategies for New Revenue Growth in 2015
Innovative Direct Mail Strategies for New Revenue Growth in 2015Innovative Direct Mail Strategies for New Revenue Growth in 2015
Innovative Direct Mail Strategies for New Revenue Growth in 2015
 
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...
MTech13: "The Power of Marketing Automation in an Inbound World" - Nick Salva...
 
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
A Complete Guide to Cold Email Outreach, Email Subject Lines, Email Outreach ...
 
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdfThe Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
The Ultimate Guide to EMAIL MARKETING STRATEGY.pdf
 
The Real Story About Marketing Automation
The Real Story About Marketing AutomationThe Real Story About Marketing Automation
The Real Story About Marketing Automation
 
Portfolio Digital Marketing
Portfolio Digital Marketing Portfolio Digital Marketing
Portfolio Digital Marketing
 
Email Marketing with MailChimp
Email Marketing with MailChimpEmail Marketing with MailChimp
Email Marketing with MailChimp
 
Tayyab's Portfolio
Tayyab's PortfolioTayyab's Portfolio
Tayyab's Portfolio
 
Yasmeen Ahmed portfolio
Yasmeen Ahmed portfolio Yasmeen Ahmed portfolio
Yasmeen Ahmed portfolio
 
market with email
market with emailmarket with email
market with email
 
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
Let's Get Physical: How to Blend Direct Mail Marketing with Your Digital Stra...
 

Recently uploaded

Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
Product School
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........
Alison B. Lowndes
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
OnBoard
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
ControlCase
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
Product School
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Jeffrey Haguewood
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Thierry Lestable
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
Frank van Harmelen
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Ramesh Iyer
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
Paul Groth
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
Dorra BARTAGUIZ
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
RTTS
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
Product School
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Albert Hoitingh
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance
 
Knowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and backKnowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and back
Elena Simperl
 

Recently uploaded (20)

Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...Designing Great Products: The Power of Design and Leadership by Chief Designe...
Designing Great Products: The Power of Design and Leadership by Chief Designe...
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........
 
Leading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdfLeading Change strategies and insights for effective change management pdf 1.pdf
Leading Change strategies and insights for effective change management pdf 1.pdf
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
 
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMsTo Graph or Not to Graph Knowledge Graph Architectures and LLMs
To Graph or Not to Graph Knowledge Graph Architectures and LLMs
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
JMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and GrafanaJMeter webinar - integration with InfluxDB and Grafana
JMeter webinar - integration with InfluxDB and Grafana
 
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...
 
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
 
Knowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and backKnowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and back
 

Email Marketing

  • 1. Project 7: Email Marketing
  • 2. Part 1 Plan Your Email Content
  • 3. Marketing Objective & KPI ● Marketing Objective - Convert customer leads into students for the DMND program. ● KPI - Number of student sign ups.
  • 4. Target Persona Background and Demographics Target Persona Name Needs ● Young adult ● High school and some college education ● Creative type that sees potential in online marketing Creative Quinn ● To know she isn’t wasting her money ● Support while she learns ● To be creative ● Concrete proof of her skills Hobbies Goals Barriers ● Music ● Social media ● Photography ● technology ● To gain new skills ● To be able to pursue her dream job ● To have good work/life balance ● Lots of online and traditional college options ● Portfolio is lacking ● No current experience in marketing
  • 5. Part 2 Create an Email Campaign
  • 6. Email Series Email 1: Thanks for your interest in Udacity! Email 2: Explore the Digital Marketing Nanodegree Email 3: Enroll Now!
  • 7. Creative Brief: Email 1 Overarching Theme: 3-5 Sentences General Thank the customer for entering their email and for their interest in the DMND course updates. Let them knowt o keep an eye on their mailbox for other important updates Subject Line 1 Thanks for your interest in Digital Marketing Nanodegree! Subject Line 2 Gain real-world experience running live campaigns as you learn from top experts in the field. Launch your career with a 360-degree understanding of digital marketing. Preview Text Updates from the Digital Marketing Nanodegree Body We’re excited to show you all the benefits that a career in Digital Marketing can have! By signing up for updates from this nanodegree from Udactiy, you’re on your way to a new career in Digital Marketing! Outro CTA Keep an eye on your inbox for news from Udacity’s Digital Marketing Nanodegree Program. Gain real-world experience running live campaigns as you learn from top experts in the field. Launch your career with a 360-degree understanding of digital marketing.
  • 8. Creative Brief: Email 2 Overarching Theme: 3-5 Sentences General We can use this email to give an overview of digital marketing job prospects, digital marketing importance, and how they could create a career in digital marketing to keep them interested. Could talk more specifically about the companies partnered with Udacity to signify that this course is the real deal. Subject Line 1 Explore the Digital Marketing Nanodegree Subject Line Why take this nanodegree program? Preview Text Why take this nanodegree program? Body This program offers you the opportunity to master platform-specific skills valued by top employers, while at the same time establishing a broad-based understanding of the whole digital marketing ecosystem. After graduating, you’ll be ready to join a large corporation or a small firm, or even go independent as a freelance digital marketer. Outro CTA Click here to explore the nanodegree now!
  • 9. Creative Brief: Email 3 Overarching Theme: 3-5 Sentences General This final email could be used to cement the deal with the customer with information on finances and reiterate the perks of a nanodegree with Udacity. Drive home why they should enroll Subject Line 1 Enroll Now! Subject Line 2 Enrollment closes soon! Preview Text Enrollment closes soon! Body Now is your opportunity to sign up to be a part of the Digital Marketing Nanodegree Program! The current enrollment period is about to close, don’t miss this opportunity to start your new career as a digital marketer today! Outro CTA Click to sign up now!
  • 10. Calendar & Plan Send email 1 Send email 2 Send email 3 Analyze email 1 Test email 1Plan email 1 Plan email 2 Test email 2 Analyze email 2 Plan email 3 Test email 3 Test email 3 Analyze email 3
  • 14. Part 4 Sending & Analyzing Results
  • 15. Results Email #1 After you have hit send on the first email of your campaign, you can spend some time analyzing the results. 1. Calculate the Open Rate Results and Analysis Sent Delivered Opened Opened Rate Bounced 2500 2250 495 0.22 225
  • 16. Results Continued Email #1 Results can be monitored within the first 24 hours of an email send, after a couple days or even after a week. 1. Calculate the CTR and the Conversion Rate Results and Analysis Clicked CTR Take Action Conversion Unsub 180 0.08 75 0.033 30
  • 17. Final Recommendations Based on the work you did throughout this project, what would you do for Emails #2 & 3. Based on the above results, I would recommend changing the CTA buttons/wording. The click through rate was fairly small and maybe different wording would engage customers better. I would also recommend some A/B testing with the visual. I would try a version like mine where there are no people in the picture, and try an image where a person is included to see which image gets a better response. There were also 30 unsubscribes from the first email campaign. This needs to be addressed because there was something about this email that was bothersome to those subscribed. Maybe making the email more personalized using the merge tags feature would make the customers feel like the email is less spam-y.