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MARKETING INFORMATION
       SYSTEM
What is marketing information
          system ?
 Marketing information consists of people,
equipment and procedures to
gather,sort,analyze,evaluate and distribute
needed, timely and accurate information to
marketing decision makers.
 Marketing decision makers use the data
to identify and solve marketing related
problems.
Marketing Information system supplies
  three types of information.
• Recurrent Information
• Monitoring Information
• Requested Information
•Recurrent Information
   This is the data that an MIS supplies
periodically about the market share of a
specific     product   and    customer’s
awareness of company’s brands. The data
may be supplied on weekly, monthly or
yearly basis.
• Monitoring Information
 This is the data obtained from the regular
scanning of certain sources. Marketing
managers may need data related to
competition or the industry. It is essential
so that marketing managers can be alert
and identify potential problems
• Requested Information
 This information is developed in response
to some specific request by the marketing
manager. Secondary data or primary data
through survey research are collected in
response to the specific request. The MIS
supplies the requested information for
decision making.
Marketing Information system


External data
                Marketing    Marketing    Marketing
                Research    Information   Managers
                 division     system       Division
Internal data




Requested
information
Sources of Marketing Information .

  The MIS information inputs come from different
 sources, viz., both within and outside firms .
 Some of the commonly used internal sources of
 information are:
Sales Analysis- The marketing information
 system retrieves sales information and put them
 in usable and disaggregated form. It detects
 various marketing strengths and weaknesses.
 Computer assisted sales analysis uncovers
 significant details for management needs.
Cost Analysis-The cost analysis is
 possible with the effective accounting
 system. The classification and analysis of
 the cost of production, cost of distribution
 and selling may provide         adequate
 information     for   the    management
 purposes .
Financial Records- The financial records &
 publications may provide          adequate
 opportunities for management of sales &
 marketing activities .Many companies
 prepare periodical final statement to
 observe the balance of each item of
Marketing
           Environment

               Why
           Information    Competitio
                Is           n
Customer
 Needs       Needed
               Strategi
            Strategic
             Strategic
            Strategic
             Strategic
                  c
            Planning
              Planning
            Planning
             Planning
               Plannin
                  g
Importance of marketing information system
• Anticipation Of Customer Demand-
  Every marketer needs up-to-date
  knowledge about consumer needs and
  wants.
• Systematic Approach-Expanding
  markets and competitive marketing
  environment require adequate market
  intelligence system.
• Economic indicator-Marketers must have
  latest information on the changing trends
  of supply, demand and prices
• Significance of Analysing Competition-
  Marketer cannot survive without having
  information regarding nature , character and size
  of competition to be met.
• Development of Technology-Marketers must
  have latest information regarding technological
  development.
• Understanding the Consumer-Information
  system can establish proper two way flow of
  information and understanding between marketers
  and consumer.
• Marketing Planning-Marketing plans and
  programmes are based upon information supplied
  by economic forecasts and market research.
Conclusion
    Marketing information system is an
important factor in a growing business
today with increased competition and
environmental changes affecting the
consumer world . It is the marketing
information system that makes or
unmakes any organization in the
perspective       of   marketing   strategy
.Marketing information system very aptly
called as life blood of marketing.

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Marketing information system

  • 2. What is marketing information system ? Marketing information consists of people, equipment and procedures to gather,sort,analyze,evaluate and distribute needed, timely and accurate information to marketing decision makers. Marketing decision makers use the data to identify and solve marketing related problems.
  • 3. Marketing Information system supplies three types of information. • Recurrent Information • Monitoring Information • Requested Information
  • 4. •Recurrent Information This is the data that an MIS supplies periodically about the market share of a specific product and customer’s awareness of company’s brands. The data may be supplied on weekly, monthly or yearly basis.
  • 5. • Monitoring Information This is the data obtained from the regular scanning of certain sources. Marketing managers may need data related to competition or the industry. It is essential so that marketing managers can be alert and identify potential problems
  • 6. • Requested Information This information is developed in response to some specific request by the marketing manager. Secondary data or primary data through survey research are collected in response to the specific request. The MIS supplies the requested information for decision making.
  • 7. Marketing Information system External data Marketing Marketing Marketing Research Information Managers division system Division Internal data Requested information
  • 8. Sources of Marketing Information . The MIS information inputs come from different sources, viz., both within and outside firms . Some of the commonly used internal sources of information are: Sales Analysis- The marketing information system retrieves sales information and put them in usable and disaggregated form. It detects various marketing strengths and weaknesses. Computer assisted sales analysis uncovers significant details for management needs.
  • 9. Cost Analysis-The cost analysis is possible with the effective accounting system. The classification and analysis of the cost of production, cost of distribution and selling may provide adequate information for the management purposes . Financial Records- The financial records & publications may provide adequate opportunities for management of sales & marketing activities .Many companies prepare periodical final statement to observe the balance of each item of
  • 10. Marketing Environment Why Information Competitio Is n Customer Needs Needed Strategi Strategic Strategic Strategic Strategic c Planning Planning Planning Planning Plannin g
  • 11. Importance of marketing information system • Anticipation Of Customer Demand- Every marketer needs up-to-date knowledge about consumer needs and wants. • Systematic Approach-Expanding markets and competitive marketing environment require adequate market intelligence system. • Economic indicator-Marketers must have latest information on the changing trends of supply, demand and prices
  • 12. • Significance of Analysing Competition- Marketer cannot survive without having information regarding nature , character and size of competition to be met. • Development of Technology-Marketers must have latest information regarding technological development. • Understanding the Consumer-Information system can establish proper two way flow of information and understanding between marketers and consumer. • Marketing Planning-Marketing plans and programmes are based upon information supplied by economic forecasts and market research.
  • 13. Conclusion Marketing information system is an important factor in a growing business today with increased competition and environmental changes affecting the consumer world . It is the marketing information system that makes or unmakes any organization in the perspective of marketing strategy .Marketing information system very aptly called as life blood of marketing.

Editor's Notes

  1. The Importance of Information This CTR relates to the material on p. 99 and provides a context for discussing marketing research and marketing information systems. Instructor’s Note: This information is extra-textual. The Importance of Information A marketing information system is valuable for the information tools it provides in relation to the following areas: The Marketing Environment . Companies compete in an environment of social, legal, cultural, technological, natural, and competitive forces. Information on each aspect of the environment is crucial to effective market planning. Discussion Note: You may wish to discuss the role of environmental monitoring or scanning in class. Information gathering can be serendipitous or it can be planned. While not all environmental information needs can be identified in advance, it is possible to approach research and information systems planning with an eye to setting up ways of collecting information in an on-going fashion. Customer Needs and Wants . If environmental forces cause the company to seek information in a larger context, customer needs and wants focus the attention on the target market. Without information, identifying need and wants is guesswork -- or fortune telling. Competitors . The actions of competitors cannot go unnoticed by the company. Innovative companies not only identify competitive actions and offerings, they also consume competitors products -- in small quantities of course! For example, to understand the value of a competitors automobile it makes sense to drive it for awhile as a customer would and evaluate it in that fashion. Strategic Decision Making . Strategy formulation depends upon accurate & timely information most of all.