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Starbucks
A Ready To Brew Market Research Report
By Baristas: Hoang Huy Le & Katrina D’Esopo
The Mission Statement
Our mission: to inspire and nurture
the human spirit – one person, one
cup and one neighborhood at a time

.
$42.95
1lb Whole Bean House Blend

$13

Lower:$9.95

$5.50

Higher:$7.99

$8

Higher:$11.95
What is Starbuck's Market Share?

29%
20 oz Mocha Coffee with whipped Cream

$3.50
Higher:$4.40

$2
Higher:$2.24

$4.75
Lower:$4.25
Product Positioning
Quality

High

Peet’s Coffee &
Tea
Starbucks
Dunkin Donuts
Price
Low

High

Low
The Anatomy of the Core Customer
Age 18-34
Much disposable
income

Likes different
cultures

Active in the
community
Values their health
Heavy Internet user
Product: Packages From All Over

China

Kenya

Mexico

Various
Latin
American
Countries
Product: Starbucks Cafe
Nutrition Facts
 Calories: (foods) under

350 (drinks) under 200
 Fat: (foods 10g or less”
 Ingredients: hold the high
fructose corn syrup &
preservatives
Products: Starbucks Cafe
 Closer to homemade foods

Ingredients: bananas, wheat flour enriched (wheat flour, niacin, reduced iron, thiamine
mononitrate, riboflavin, folic acid), sugar, soybean oil, walnuts, egg, cultured
buttermilk, baking soda, natural flavors, salt.
Place
 Cities

 Shopping Malls
 Book stores
 International Stores

http://www.starbucks.com/co
ffeehouse/store-design/palacehotel
Promotion
 Social media

 Iphone: My Starbucks App
 Store locations
 Nutrition info
 Drink ideas
 Use as My Starbucks Card
Promotion: Starbucks Red/ Global
Fund

AIDS Help/ Awareness
http://www.joinred.com/red
/
Threats
Recession

Smoothie
Shops

Perception of
Environmental
irresponsibility
Fast Food
Restaurants’
Coffee
Key Recommendations
U.S: Rebrand as
breakfast place
International: new
locations

Coffees with
vitamins added;
coffee- smoothie
blends; expand on
tea

Smoothie
Shops trend

Recession

Use local products

Market
Research

Fast Food
Restaurants’
Coffee

Perception of
Environmental
irresponsibility

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Starbucks Market Research